2020 AUDI A5 tow

Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.

Equipment
e tool kit, tire mobility kit, a
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack

ELL POO A
Fig. 177 Luggage compartment: cargo floor cover
The vehicle tool kit, vehicle jack, tire mobility kit
and compressor are stored in the luggage com-
partment under the cargo floor cover.
> Applies to: Coupe/Sportback: To open the front
compartment, lift the cargo floor cover by the
strap @).
> To open the rear compartment, lift the cargo
floor cover by the plastic handle @).
> Applies to: Coupe/Cabriolet: Hook the plastic
handle @) into the luggage compartment seal
or above the power top storage compartment.
260
> Applies to: Coupe/Sportback: To remove the
cargo floor cover completely, pull it toward the
rear using the plastic handle @).
> Applies to: vehicles with spare tire: Turn the
handle counter-clockwise and remove the spare
tire.
> Applies to: Coupe/Cabriolet: Unhook the cargo
floor cover again before closing the luggage
compartment lid.
Depending on vehicle equipment, the vehicle tool
kit, tire mobility kit, and compressor may be lo-
cated under another cover that is secured with a
handwheel.
Applies to: Cabriolet: The vehicle jack is located
under the foam piece. To remove the foam piece,
you must remove the wind deflector*, the com-
pressor securing strap* and the hand wheel.
Applies to: vehicles with vehicle jack in the stor-
age bag: The bag with the vehicle jack is secured
to the tie-downs in the luggage compartment
and must be secured to the tie-downs again after
using it.

ZA WARNING
Applies to: vehicles with vehicle jack in the storage bag
A vehicle jack that is unsecured, incorrectly se-
cured, or not secured in the luggage compart-
ment may slide out of place when braking,
turning, or in an accident, which increases the
risk of injuries to vehicle passengers. To re-
duce the risk of an accident, never transport
the vehicle jack without securing it.
G) Tips
—Insome vehicles, the rear compartment
may not open.
— The vehicle jack in your vehicle is mainte-
nance-free.

Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 260.
» Set the parking brake.

8W7012721BA
Emergency assistance

> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 260 and the
spare tire > page 265.
> Switch the ignition off.
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench. If the wheel bolt
will not loosen, press carefully on the wheel
wrench with your foot. Hold onto the vehicle se-
curely while doing this and make sure your foot-
ing is stable.

ZA WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.


Removing the caps

B4L-1337
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_——_ A
Fig. 181 Wheel: wheel bolts with caps
?
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 181.
> Remove the cap with the plastic clip.
Loosening the wheel bolts

B8K-1481

Fig. 182 Wheel: loosening the wheel bolt
> Slide the wheel wrench from the vehicle tool kit
all the way onto the wheel bolt.
ZA\ WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the vehicle with the vehicle jack*.
Raising the vehicle
Applies to: vehicles with vehicle jack

2
2 8
Ss a oa


Fig. 184 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > A\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 183. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Turn the handwheel to raise the vehicle jack un-
der the lifting point on the side sill until the
263
>

8W7012721BA
Emergency assistance

The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 230.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 187.
1. Attach one end of the positive cable (red) to
the jump-start pin @ © fig. 188 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the negative terminal @) on the ve-
hicle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components

that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other


vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
(i) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.

Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
267
>

Emergency assistance

Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle ona
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
268
release before towing the vehicle
=>page 105.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 267.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loop > page 269.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 57. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 110.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.

8W7012721BA
Emergency assistance

Rear towing lo


Fig. 189 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 260.
> Press the cap inward with brief, strong pressure
> fig. 189. The cap will loosen from the bump-
er.
>» Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

Depending on the model, the shape of the
cover can vary.
269

8W7012721BA
Index

Steering wheel heating................. 99
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 249
Stopover (navigation) . o.c:.4 «exces «+ onus 187
Stopping (ENGINE) suc x a sain ov ceavase 4 o cweseae es 108
StOrageiareas:. « sxe 6% wesw so ws 5 o aeOEE eo 88
Stored stations
HEferEOuPReSetsi. « 2 cose «x smo oo eee wo 197
Sunshade
ROOF... cece en ene eens 42
also refer to Sunshade............-.... 42
SUN VISOFS 2... eee ee eee 61
Suspension. ...... 0.0.0 eee eee eee 114
Audi drive select..............02-0005 114
Swapping Calls ¢ een: sz sens ss eewe se ees = 171
Swerve assist... 0.26... cee eee eee eee 149
Symbols
N@VIGAtION's « x saws ¢ = sew 7 2 mee & 2 gateR 187
Mirai Gens 3 scans © w cocwiue w stamewee w mueiee we emu 192
also refer to Indicator lights.............. 7
SYNC (button) ..............0..00000000. o7
SYStEMUSCEEINGS cereus o + amcnene T
Tachometerios: «sess a & ccna a a vane a oxene 11, 13)
Tail lights
Cleaning. ...... 0... eee 255
Techinicalidata « «. cine + wines «0 vnamere « anaen 283
Technical modifications ...............55 278
Telephones « sii oo wwe @ o onnen ¥ 0 teres 2 8 oe 165
Accepting/ending acall................ 171
Audi photie: box: « « cass 3 seas dc eeea sai 167
Charging the battery (USB) ............. 167
Charging the battery (wireless) ......... 167
Connecting acell phone............... 165
Dialitigra NUMDED s cow s 2 news os wow 3 wos 171
Exterior antennas. . cccis os sie oo emis vo 167
Mobile device reminder signal.......... 168
Options during a phone call............ 171
Playing MUSIGrsccm oo sexe % < summws =u conem 6 2 6 202
Temperature display (outside temperature) .. 14
Temperature gauge
Text messages
SettingS 0.6... cece cece eee eee eee 173
Text messaging settings............... 173
also refer to Text messages............ 173
THES OWNS i: & sieeve 2 2 scone x 2 seo 2 a meee ow ers 92
Tightening specification
Wheel Doltsiass « «acini + a snason + « exewene + veers 265
Tightening specification (wheel bolts) ..... 265
THITIGS: 2 cece: 2 2 emis vo ome oo oe a SAE ow 15
tiptronic
refer to Manual shifting............... 104
Tire Mobility System (tire repair set)....... 260
TICES © msi 4 2 ews s ee a & HERE Ge HE Fe 234
Changing...... 2... cee eee eee eee eee 262
Low-profile
tires. ......... 00. eee eee 251
Repaitisets: « 2 cows « eam 4 « yeu s x nwo a a 8
Semiice lif ks oa eerie « senate © vente we H steno
Tire pressure

Tire pressure monitoring system........ 252
Tire pressure table................006. 246
Tire pressure (trailer mode)............ 119
Treadwear indicators.................. 243
Unidirectional.................0. 236, 265
Uniform tire quality grading............ 251
Tires and wheels
Glossary of tire and loading terminology .. 237
Tires and vehicle load limits............ 247
TOOls: spo: 2 x yeuse = 9 eee 5 ¢ ee oo ew 260
Top tether anchor (securing the child safety
SOA): « = sarees « & semen = % wane © @ mew w eo 4 28 86
Touch display
Adjusting the brightness................ 18
Operating..................00.00.000. 16
TOWING... 26. eee eee 267
Towing loop..... 2.2... eee eee eee eee 269
Towing protection monitoring............. 33
TPMS
Tire pressure monitoring system........ 252
Traffic information.................00-. 193
Online traffic information.............. 192
also refer to Online traffic information... 192
Traffic jam’assist:: «occ 2s eee +s ees 2 eee 141
Traffic light information..............0. 127
Traffic sign recognition................. 125
Traffic SIGNS ©... ee eee eee 128
295