2020 AUDI A3 service

8V2012721BK
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

8V2012721BK
Table of contents

Audi active lane assist. .............65 128
Audi side assist... 2... 0.00.00. 131
PRB CAIG, scsi: 3 6 nose 28 wow swan « 136
Generalinformation................. 136
Parking system plus...........000000 137
Rearview Cametaiics « + icon so ese vo aoa 138
Park assist........ 0.00.00. c eee eee 140
Adjusting the parking aid............. 144
ErrOrimessages’: ¢ « wea = v news 2s new 6 2 145
Infotainment system............ 146
Multi Media Interface............ 146
Traffic safety information............. 146
Introduction ............. eee eee eee 146
MMI On/Off knob with joystick function.. 146
Infotainment system display.......... 147
MMI operation.............-.0000005 147
MMI tOUEh: « sams ay moe a 2 seers + ¢ eons 149
Control
knob with joystick function..... 151,
Letter/number speller................ 153
PREG textisearch = xc « x saves » y wom 2 eee 154
Menus and Symbols ..........0...0005 155
Multifunction steering wheel.... 157

INtrOduCtion « » sass x & ears s & ewe + & RES 157
Radio... 2... ee eee ee 157
Media... ... ccc eee eee eee 157
Telephone ssc « cays ¢ gees & x eerey & x eee 158
Nawigations. « + cscs 6 + same ao annene #0 ann 159
Voice recognition system........ 162
General information 161
Operating ......... 0.0 cece eee eee eee 162
Command overview information........ 162
Gommands « wisi sv wie 6 2 wenn oe eer a 2 163
External voice operation.............. 168
TALS POR 5 6 cece ss ees0n oo ems 2 wow 169
Introduction. ...... 20... 0. e cee eee eee 169
Setup. ..... 2... eee eee eee eee 169
Using the Audi phone box............. 171
Using the telephone.................. 173
Favorites... 0... 0... cece eee eee 175
MESSAQCS cra, « : ews ¢ ¢ sete x © sees os cee 175
Listening to voicemail................ 178
Directory... ... 00.0... cece ee ee eee 178

Additional settings................0. 180
Troubleshooting. ..............0e0 eee 181
MUA CONMECE « oss65 5 6 60% oe Owe 6 6 or 182
General information................. 182
Audi connect Infotainment............ 182
Using a Wi-Fi hotspot................ 183
Audi connect Infotainment services..... 183
Audi connect e-tron services........... 185
SCHINGS mows 4 » new 2 eee « ¢ wes 4s ee 187
Troubleshooting............0.. eee eee 188
NavigatiOn’.« « » soc: ss acca y seen sees 189
Opening navigation...............00. 189
Entering a destination................ 189
Personal route assistance............. 195
Home address wisi se sceie ee eae ve eee 196
Favorites... 0.0... eee eee eee 196
Directory CONntaACtS wu 5 sensu 5 4 wees 8 8 ee 196
Alternative routes............0000 ee 197
Additional settings...............005 197
Mapizess x = seus g 9 ees Fo eS go Be Ey me 199
Satellite Mapieic ss same s wom a 6 eee 0 owe 202
Map update...............0 2.00000 202
Accessing traffic information.......... 204
Troubleshooting weiss 2 weve so wwe oo wow 205
Radio... ... cece 206
Opening the radio................4.. 206
Radio fumetioms crise « scscese oo eves oo siemens 207
Radio menu......... 0... eee eee eee ee 209
PROSCESS: = s aes 2 soem & s gla & x Hew ED HE 209
Additional settings ..............00 ee 209
Troubleshooting..............-.0000- 210
PROS wesc as soaen 6 3 sonweme 3 7 meen 6 eo 211,
Introduction. ....... 2... cee eee ee 211
Notes = scan « ¢ same © 7 eam og Some tS ee 211
Media drives.: « sissies + «seen 3 2 were sv wen 212
Bluetooth audio player............... 214
Wi-Fi audio player 214
Online media and Internet radio........ 215
Multimedia connections............-. 217
Playing media...............0--00005 219
Additional Settings « wows « s aswa a news 4 222
Supported media and file formats...... 224
Troubleshooting............0-seee eee 226

Table of contents


Audi smartphone interface...... 228
Setup... eee eee ee eee 228
OPeratintg’s + ease s x mows « woeE se ow ee 229
Troubleshooting wwii «s wwine ev eee ae eae 229
System settings.................. 230
Setting the date andtime............. 230
MMI SOMOS: » sunses 0 » anexeiae o anseane » 0 exons 230
Connection manager................. 231
System update isis ss wows x ¢ seows a eaves 234
Sound settingS............0 ee eee eee 234
Volume settings ..............000000. 234
Restarting the MMI.................. 235
Software license information.......... 235
237 237 237
Correct passenger seating positions..... 238
Driver's and front passenger's footwell.. 241
Pedal area.......... eee eee eee eee 241
Active rollover protection system....... 242
Safety belts...................0.. 245
General notes.................00005. 245
Why use safety belts?................ 246
Safety belts. ............... 00000005 248
Belt tensioners... 0.02... cece eee eee 252
Airbag system.................00. 253
Important information............... 253
Front:airbags’: = seis s = canes + = esis + oer 257
Monitoring the Advanced Airbag System. 265
Knee airbags...............-0 ee eee 269
Side@:airbags x: < sews se eewes te eee ee oe 271
Sidercurtain airbags « swe ss wei sv woes 274
GAUGES AATEC iss 5 « nee a 5 Baa GE EE Be 278
Important information............... 278
Child safety seats................000. 284
Securing child safety seats............ 289
LATCH system (lower anchorages and
tethers forichildren) sic. o = essere x 3 awmin « 5 aoe 292
Additional information............... 297
Maintenance and Care........... 298
Checking and Filling............. 298
FUGlaves: «2 wows s 2 seems © a meee 4 S oweme a 2 a 298
Reftieling crass « sccswes e neness xe aeiceme x acer 299
Refueling ......... 0... cee ee eee eee 302
Emissions control system............. 303
Engine compartment...........0.500% 304
Engineoil........ 0... eee eee eee 307
Cooling SYSteM . <= sees ic sees be tees we 311
Brake Pluidhise «2 ascii 2 2 soos 2 x comes © x sree 313
Electrical system. ...........002-000 314
Battenysa « 5 news so ASS & ROS TE BaF 315
Windshield washer system............ 317
Service interval display............... 318
Whe6US: « ses ss sess os ees ss eee 2 a 319
Wheelsiand Tiresis « scsinin + « sore © a eneron » 319
Tire Pressure Monitoring System indicator . 337
Tire pressure monitoring system....... 339
Care and cleaning................ 342
General information................. 342
Gar washesi: « sosus so ime a 0 mana + omen 6 342
Cleaning and care information......... 343
Taking your vehicle out of service....... 347
Troubleshooting................. 348
Emergency assistance........... 348
Trunk escape latch............-.0000- 348
General
information................. 348
Equipment............. 00. cece eee 348
Tire Mobility kit’: goss « 2 sewn 2 y eweE a eos 349
Replacing wheels...........00ee eens 352
Sparetire........ 2... eee eee eee 357
Fuses and bulbs.................. 360
FUSES 2... eee ete eee 360
BULDS- Emergency situations............ 364
General...............0. 0000 cece 364
Starting by pushing or towing.......... 364
JUIMPESTAREIIG . « suerns 6 & sasnnes » « sanree wo samme 364
Towing with atowtruck............... 367
Raising the vehicle.................-. 369

8V2012721BK
Instrument cluster


SSGOAM’ sx cscsone ov cxexens @ a aomnees vo s8sue 75
— Audi drive select mode ......... 91
ZA WARNING
Applies to: vehicles with Audi virtual cockpit
If there is a severe malfunction in the instru-
ment cluster, the display may turn off. The wa
indicator light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or

authorized Audi Service Facility for assistance.

@ Tips
— The following pages will primarily show il-
lustrations of the multi-color analog instru-
ment cluster*. The display and/or position
of the element shown may vary in mono-
chrome instrument clusters or in the Audi
virtual cockpit*.
— You can select the units used for tempera-
ture, speed, and other measurements in the
Infotainment system > page 230.
— Speeds are displayed in mph (miles per
hour) or km/h (kilometers per hour).
— If there is a malfunction in the instrument
cluster, DEF will appear in the trip odometer
display. Have the malfunction corrected as
soon as possible.
— Depending on vehicle equipment, the in-
strument illumination (needles and gauges)
may turn on when the lights are off and the
ignition is switched on. The illumination for
the gauges reduces automatically and even-
tually turns off as brightness outside in-
creases. This function reminds the driver to
turn the low beams on at the appropriate
time.
Coolant temperature
display
Applies to: vehicles with a coolant temperature indicator
The coolant temperature display @) > page 14
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
erating and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the || indicator light in the instru-
ment cluster display turns on, the coolant tem-
perature is too high > page 311.
@) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
—The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer (2) > page 14 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in and
when it is warm. Before reaching the red zone,
you should shift into the next higher gear, choose
the "D" or "S" selector lever position, or remove
your foot from the accelerator pedal.
Displaying the tachometer
Applies to: vehicles with plug-in hybrid drive
> Open the first vehicle functions tab using the
<1/D button on the multifunction steering
wheel.
> Applies to: vehicles with analog instrument
cluster: Turn the left thumbwheel on the multi-
function steering wheel until the Tachometer
appears in the instrument cluster.
15
>

Instrument cluster

» Applies to: vehicles with Audi virtual cockpit:
Select on the multifunction steering wheel:
right control button > Left dial > Tachometer or
Combination view.
Engine speed limitation
Applies to: vehicles with engine speed limitation
If the BA indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation deactivates once the
engine is no longer in the critical temperature
range and you have released the accelerator ped-
al once.
If the engine speed limitation was activated by
an engine control malfunction, the B or EPC | in-
dicator light also turns on. Make sure the engine
speed does not go above the speed displayed, for
example when downshifting. Drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
@ Note
The needle in the tachometer (2) may only be
in the red area of the gauge for a short period
of time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Power meter
Applies to: vehicles with plug-in hybrid drive

RAZ-0709





Applies to: vehicles with analog instrument cluster
Fig. 5 Instrument cluster: power meter
16


[RAZ-0575]





Applies to: vehicles with Audi virtual cockpit
Fig. 6 Instrument cluster: power meter
Displaying the power meter
Applies to: vehicles with Audi virtual cockpit
> Open the first vehicle functions tab using the
<1/D button on the multifunction steering
wheel.
> Select on the multifunction steering wheel:
right control button > Left dial > Power meter
or Combination view.
The power meter (2) > page 14 gives feedback
about the usage capacity of the drive system. The
power meter needle displays the current usage
capacity.
Applies to: vehicles with Audi virtual cockpit: A
colored border indicates how much the drive sys-
tem can be currently utilized. The colored bor-
ders may vary depending on the selected driving
program and the electric power currently availa-
ble.
Depending on the vehicle equipment, the power
meter displays the following driving statuses:
Drive system switched off
Vehicle recovering electrical energy
Drive system switched on
Vehicle is driving with the electric
motor (green)
©
©0800
Vehicle is driving with the electric
motor, the combustion engine can
switch on automatically (green
dash)
Vehicle is driving with the combus-
tion engine (orange)
© © Vehicle is driving with maximum
power from the electric motor and

Opening and closing

the vehicle within a short time to remove
the vehicle key, then the vehicle will lock au-
tomatically. This prevents the vehicle from
being left unlocked for long periods of time.
The key will then be locked inside the vehi-
cle.
— If the convenience key* that was used last is
detected inside the luggage compartment,
it will not be possible to lock the luggage
compartment and the luggage compart-
ment lid will open. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the convenience
key with you, or unauthorized people may
be able to enter the vehicle.
@ Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED lights up for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Az o < uw © Cd

B8V-0376

Fig. 18 Your vehicle key set
Remote or convenience key*
The convenience key* is a remote control key with
special functions > page 28 and > page 71.
You can unlock/lock your vehicle with the remote
control key. To fold the key out and back in place,
press the release button > fig. 18.
26
Number of keys
You can check the number of keys assigned to
your vehicle in the Infotainment system. To do
this, select the [MENU] button > Vehicle > left
control button > Service & checks > Vehicle in-
formation. This way, you can make sure that you
have all the keys when purchasing a used vehicle.


Replacing a key
If a key is lost, see an authorized Audi dealer or
authorized Audi Service Facility. Have this key de-
activated. It is important to bring all keys with
you. If a key is lost, you should report it to your
insurance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle. Under certain circumstances, the ve-
hicle may not be able to start if there is a key
from a different vehicle manufacturer on the key
chain.
Data in the master key
During driving, data that is relevant for service
and maintenance is continuously stored on your
master key. Your Audi service advisor can read
out this data and tell you about the work your ve-
hicle needs. This applies also to vehicles with a
convenience key*.
@) Note
Protect the remote control key against high
temperatures, direct sunlight, and moisture.
@) For the sake of the environment
° Do not dispose of remote control keys in
household trash. They contain materials that
can be recycled. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Gi) Tips
— The operation of the remote control key can
be temporarily disrupted by interference
from transmitters near the vehicle working
in the same frequency range (such as a cell
phone or radio equipment). Always check if
your vehicle is locked.

8V2012721BK
Opening and closing


ZA WARNING
Read and following all warnings > A\ in De-
scription on page 25.

@ Tips
If your vehicle is left standing for a long peri-
od of time, note the following:
— The proximity sensor switches off after a
few days to save energy. You then have to
pull once on the door handle to unlock the
vehicle and a second time to open it.
—To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
(eye eked Reauuia

Fig. 22 Driver's door: central locking switch
> To lock the vehicle, press the & button > A\.
> To unlock the vehicle, press the G button
fig. 22.
When locking the vehicle with the central locking
switch,
the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, such as to prevent unauthorized open-
ing while stopped at a light.
— The LED in the central locking switch turns on
when all doors are closed and locked.
— Front doors: you can open the doors individual-
ly from the inside by pulling the door handle.
— Rear doors*: pull on the door handle once to
unlock the door. Pull on the door handle again
to open the door.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.
ZA WARNING
— Read and following all warnings > A in De-
scription on page 25.
— The central locking switch also works when
the ignition is switched off and automatical-
ly locks the entire vehicle when the & but-
ton is pressed.

—The central locking switch is inoperative
when the vehicle is locked from the outside.
— Locked doors make it more difficult for
emergency workers to get into the vehicle,
which puts lives at risk. Do not leave anyone
behind in the vehicle, especially children.
@ Tips
Your vehicle locks automatically when it
reaches a speed of 9 mph (15 km/h). You can
unlock the vehicle again using the @ button in
the central locking switch.
2B Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual


There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.

> Select in the Infotainment system: [MENU] but-
ton > Vehicle > left control button > Vehicle
settings > Central locking.

Door unlocking - You can decide if All doors or
only the Driver's door should unlock. The lug-
gage compartment lid also unlocks when All is
selected. If you select Driver's door inavehicle >
29

8V2012721BK
Opening and closing

Child safety lock
Applies to: vehicles with mechanical child safety locks
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.
B8U-0320



Fig. 31 Rear door: manual child safety lock
> To activate or deactivate the child safety lock
for the power window switches in the rear
doors, press the 4&3 switch in the driver's door
=> fig. 30. The indicator light in the button turns
on/blinks.
> To activate or deactivate the manual child safe-
ty lock for the rear door handle, open the rear
door and turn the key switch either in the direc-
tion of the arrow (to activate) or opposite the
direction of the arrow (to deactivate) using with
the vehicle key > fig. 31. This will disable the
function of the rear door handle.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
Message in the instrument cluster display
Childproof catch: malfunction! Please con-
tact Service

There is a malfunction in the child safety lock.
Press the GQ button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

, WARNING
— If you leave the vehicle, switch the ignition
off and take the vehicle key with you. This
applies particularly when children remain in
the vehicle. Otherwise children could start
the engine or operate electrical equipment
(such as power windows), which increases
the risk of an accident.
—A malfunction in the child safety lock could
allow the rear doors to be opened from the
inside, which increases the risk of an acci-

dent.

Power windows
The driver can control all power windows.
rey q 2
Z| 2
a

Fig. 32 Driver's door: power window controls
All power window switches are equipped with a
two-stage function:
Opening and closing the windows
> To open or close the window completely, press
the switch down or pull the switch up briefly to
the second level. The operation will stop if the
switch is pressed or pulled again.
> To select a position in between opened and
closed, press or pull the switch to the first level
until
the desired window position is reached.
33
>