System settings
To remove your mobile device from the list, select
and confirm Delete Apple CarPlay device or De-
lete Android Auto device.
System update
> Select: [MENU] button > Settings > left control
button > System maintenance.
— System update: insert the storage device with
the update data into the appropriate drive
=> page 212. Select and confirm: the drive >
Start update. The length of the process de-
pends on the size of the update.
— Reset driver installation: the selected media
driver package is reset to the settings at the
time of delivery.
— Version information: information on the MMI
software version and the navigation database*
software version is displayed. The Software in-
formation function also provides information
on the software contained in the MMI and the
licensing agreement.
Sound settings
The sound distribution and volume of the MMI
can be adjusted individually. The settings depend
on the vehicle equipment.
> Select: [MENU] button > Sound > left control
button > Entertainment.
Treble/Bass
You can adjust the Treble and Bass settings by
turning the control knob. The changed settings
only apply for the audio source that is active at
the time. This allows you to adjust the sound set-
tings for each audio source separately.
Balance/fader (Sound focus)
— Adjusting the sound distribution to the left or
right: press the control knob. Turn the control
knob to the left or right to the desired position.
— Adjusting the sound distribution to the front
or rear: press the control knob again. Turn the
control knob to the left or right to the desired
position.
234
— Adjusting the sound distribution using the
MMI touch: move your finger on the MMI touch
control panel in the desired direction.
Sound effects
Select and confirm a Focus setting:
— All: all speakers in the vehicle are active (sym-
metrical sound distribution).
— Front: only the speakers in the front of the ve-
hicle are active.
— Rear: only the speakers in the rear of the vehi-
cle are active.
Surround level
Turn the control knob to adjust the surround
sound level.
Subwoofer
Turn the control knob to adjust the subwoofer.
Speed dependent volume control
Turn the control knob to adjust the playback vol-
ume to the noise inside the vehicle.
Volume settings
Adjusting the volume
The volume of an audio source or a system mes-
sage (for example, from the voice recognition
system*) can be adjusted directly while the sound
is playing using the On/Off knob.
> Increasing or decreasing the volume: turn the
On/Off knob @) > page 146, fig. 144 to the
right or left.
> Muting or pausing: press the On/Off knob
briefly, or:
> Turn the On/Off knob to the left until the sym-
bol @ > page 155 appears. An active audio/
video source is stopped.
> Unmuting or resuming: press the On/Off knob
briefly, or:
> Turn the On/Off knob to the right.
ZA WARNING
To reduce the risk of an accident, adjust the
volume of the audio system so that audible
signals from outside the vehicle, such as >
Checking and Filling
Emergency release behind the rear seat
backrest
Applies to: version 2
The emergency release is located behind the
right
rear seat.
The pull cable for the emergency release is locat-
ed on the cover.
> To access the emergency release, fold the right
backrest forward > page 63.
> Remove the cover fh) from the trim panel.
> To release the fuel filler door, pull the cover in
the direction of the arrow carefully at a 45° an-
gle toward the center of the vehicle > fig. 242
>). The tab on the cover must point forward
in the direction you are pulling when pulling on
the cover.
> Press on the left side of the fuel filler door to
open it > page 299, fig. 239.
© Note
Only pull on the loop/cover until you feel re-
sistance. You will not hear it release. If you
continue to pull, you could damage the emer-
gency
release mechanism.
Refueling
Opening the fuel filler door
Applies to: vehicles with plug-in hybrid drive
B8V-0441
Fig. 243 Driver's door: button
The tank system must be vented before refueling
> Switch the ignition off with the
START ENGINE STOP] button.
> Pull the EN) switch.
> The fuel filler door will open automatically af-
ter venting is complete.
302
Read and follow the directions for inserting the
fuel pump nozzle > page 302.
Read and follow the instructions for refueling
=> page 299.
Inserting the fuel pump nozzle
Applies to: vehicles with plug-in hybrid drive
a o o 2
> fay oO
Fig. 244 Fueling procedure: insert the fuel pump nozzle
correctly
Make sure when inserting the fuel pump nozzle
that you do not press on the fuel filler door open-
er @ with the fuel pump nozzle. See the label in
the fuel filler door @). Otherwise, a valve will
close in the fuel filler neck and fueling will stop
even if the tank is not full.
You must vent the tank system again if you press
on the fuel filler door opener. The fuel pump noz-
zle can stay in the fuel filler neck when doing
this. Vent the tank system by pulling the
switch again in the driver's door > page 302.
Messages
Applies to: vehicles with plug-in hybrid drive
li Fuel filler door open. Please press button
again to refuel
Fueling is possible for a little while after pressing
the Gi) button. You must press the M button
again if the time limit is exceeded.
ly Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 303.
la Warning! Vehicle performance may be limit-
ed
8V2012721BK
Checking and Filling
The fuel tank is almost empty. You must antici-
pate a significant power loss. Drive immediately
to a gas station.
Ey Beet Warning! Limited performance
The gasoline engine is no longer available be-
cause there is not enough fuel. Drive immediately
to agas station.
Fuel filler door emergency release
Applies to: vehicles with plug-in hybrid drive
You must use the emergency release to open the
fuel filler door when there is a malfunction
=> page 301.
The tank is not vented. You can only fill a small
amount of fuel in the tank.
> Fill only until the automatic fuel pump nozzle
turns off for the first time when it is operated
correctly.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
@ Tips.
Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
(ee eileen)
ZX WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
(el e-] Nad (mcl akg
Follow the safety precautions > page 303, Gener-
al information.
The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
On Board Diagnostic System (OBD)
The On Board Diagnostic System monitors the
engine and transmission components that influ-
ence emissions.
Fig. 245 Footwell on left side of the vehicle: connection
port for the On Board Diagnostic System (OBD)
On Board Diagnostic System
Engine data can be read out at the On Board Di-
agnostic System connection port using a special
testing device > fig. 245.
Indicator light
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer >
303
8V2012721BK
Checking and Filling
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.
@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.
() For the sake of the environment
— Before changing the engine oil, make sure
you can dispose of the used engine oil cor-
rectly.
— Engine oil must always be disposed of cor-
rectly. Do not dump it in the yard, in the for-
est, or in open water, river channels, or sew-
ers.
— Have your used engine oil recycled by bring-
ing it to a used oil collection site or contact
a gas station.
Cooling system
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac-
tory. This coolant must not be not changed.
The coolant level is monitored through the B in-
dicator light > page 311. However, occasionally
checking the coolant level manually is recom-
mended.
Messages
BB Turn off engine and check coolant level! See
owner's manual
|| Stop vehicle and check coolant level! See
owner's manual
The coolant level is too low.
Stop driving and switch the engine off. Check the
coolant level > page 311.
Plug-in hybrid drive*: refer to > page 312.
— If the coolant level is too low, add coolant
=> page 312. Only continue driving once the in-
dicator light turns off.
gg Coolant temperature too high! Please let en-
gine run while vehicle is stationary
Let the engine run at idle for a few minutes to
cool off, until the indicator light turns off.
— If the indicator light does not turn off, do not
continue driving the vehicle. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
Coolant additive
The coolant additive is made of anti-freezing and
corrosion protection agents. Only use the follow-
ing coolant additives. These additives may be
mixed with each other.
Coolant additive Specification
Gl12evo TL774L
G12++ TL774G
G13 TL774)
The amount of coolant additive that needs to be
mixed with water depends on the climate where
the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and damage the engine.
Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% (-25 °C)
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C)
CG) Note
— Before the start of winter, have an author-
ized Audi dealer or authorized Audi Service
311
>
Checking and Filling
Message
EG / @ Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.
Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
© Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
314
Electrical system
If the | or = indicator light turns on, there is a
malfunction in the generator, the battery, or the
vehicle electrical system.
z= Electrical system: malfunction! Battery is
not charging
Safely stop your vehicle, do not continue driving
and switch the ignition off > A\. See an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
=} Electrical system: malfunction! Restart not
possible. Please contact Service
It will not be possible to restart the engine once
you turn it off. Vehicle functions/driving stability
may be limited. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediate-
ly.
z= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.
ZA\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.
8V2012721BK
Wheels
tests, and does not include acceleration, cor-
nering, hydroplaning or peak traction charac-
teristics.
ZA WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.
Z\ WARNING
Temperature grades apply to tires that are
properly inflated and not over or underinflat-
ed.
Tire Pressure Monitoring
System indicator
(1) General notes
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire
inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a Low tire pressure tell-
tale when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life,
and may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re-
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys-
tem is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low
tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
If the Tire Pressure Monitoring System
indicator appears
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
The tire pressure indicator in the instrument
cluster informs you if the tire pressure is too low
or if there is a system malfunction.
Using the ABS sensors, the tire pressure monitor-
ing system compares the tire tread circumference
and vibration characteristics of the individual
tires. If the pressure changes in one or more
tires, this is indicated in the instrument cluster
display with an @ indicator light and a message.
If only one tire is affected, the location of that
tire will be indicated.
The tire pressures must be stored in the menu
display again each time the pressures change
(switching between partial and full load pres-
sure) or after changing or replacing a tire on your
vehicle > page 338. The tire pressure monitoring >
337
8V2012721BK
Wheels
Tire pressure monitoring
system
(1) General notes
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire
inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a Low tire pressure tell-
tale when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving ona signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life,
and may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re-
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys-
tem is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Applies to: vehicles with tire pressure monitoring system
The tire pressure monitoring system monitors
the pressure in the four tires when driving.
The system uses sensors that measure the tem-
perature and pressure in the tires. The data is
sent from these sensors to the control module by
radio frequency.
The tire pressure monitoring system shows the
current pressures and temperatures of the tires
in the Infotainment system while driving
= page 340. It also compares the current tire
pressures with the stored tire pressures and gives
a warning if the tire pressure is different from
what is stored > page 340.
The system does not detect if the stored tire
pressures match the recommended tire pres-
sures. You must store the tire pressures again in
each of the following situations > page 341:
— Each time the tire pressures change, for exam-
ple when the load in the vehicle changes
— After replacing a tire
— If wheels with new wheel sensors are used
Z\ WARNING
—The tire pressure monitoring system assists
the driver in monitoring tire pressures. The
driver is responsible for having the tires in-
flated to the correct pressure.
— Do not change the tire pressure when the
temperature of the tire is extremely high.
This could result in serious damage to the
tire and even cause the tire to burst, increas-
ing the risk of an accident.
— A tire with low pressure flexes more. This
heats the tire up too much. This could cause |>
339
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at seals on
342
side windows, doors, the hood, the luggage com-
partment lid, or the panoramic glass roof* or at
tires, rubber hoses, insulating material, the pow-
er top*, sensors*, or camera lenses*. Keep a dis-
tance of at least 16 in (40 cm).
Plug-in hybrid drive: do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows, the panoramic glass
roof*, and the power top” are closed and the
windshield wipers are off. Follow instructions
from the car wash operator, especially if there are
accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >