8V2012721BK
Care and cleaning
ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
() Note
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage, do not wash
the power top* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
— Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
(@) For the sake of the environment
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recommen-
dations. For questions or for components that
Exterior cleaning
are not listed, consult an authorized Audi dealer
or authorized Audi Service Facility. Also follow
the information found in > A.
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 50
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution >
343
Care and cleaning
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Power top
— Remove bird droppings immediately.
— Never use gasoline, spot remover, ben-
zene, paint thinner or other solvents to re-
move.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
346
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— The displays/instrument cluster and the
trim surrounding them must not be
cleaned with dry cleaning methods be-
cause they could be scratched.
— Make sure that the instrument cluster is
switched off and has cooled off before
cleaning it.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
8V2012721BK
Fuses and bulbs
long term damage from water that can enter
housings that have not been properly resealed.
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you, since your dealer has the proper tools, the
correct bulbs and the expertise.
Gas discharge lamps (Xenon lights)
Due to the high electrical voltage, have the bulbs
replaced by a qualified technician. Headlights
with Xenon light are identified by the high volt-
age sticker.
LED headlights*
LED headlights require no maintenance. Please
contact your authorized Audi dealer if a bulb
needs to be replaced.
ZA\ WARNING
Changing Xenon lamps without the necessary
equipment can cause serious personal injury.
— Bulbs are pressurized and can explode when
being changed. Potential risk of injury!
— On vehicles equipped with gas discharge
bulbs (Xenon light) life-threatening injuries
can result from improper handling of the
high-voltage portions of such lamps!
— Only your authorized Audi dealer or quali-
fied workshop should change the bulbs in
gas discharge lamps. There are parts with
sharp edges on the openings and on the
bulb holders that can cause serious cuts. If
you are uncertain about what to do, have the
work performed by an authorized Audi deal-
er or qualified workshop. Serious personal
injury may result from improperly per-
formed work.
@ Tips
—If you still prefer to replace the light bulbs
yourself, be aware that the engine compart-
ment is a hazardous area to work in > A\ in
General information on page 304.
—Itis best to ask your authorized Audi dealer
whenever you want to change a bulb.
363
Emergency situations
8. Clamp the other end of the black jump start
cable only to the ground point @) on your ve-
hicle >@.
9. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
10. First start the engine in the vehicle giving the
charge and let it run at idle.
11. Now start the engine in the vehicle with the
drained vehicle battery and wait two to three
minutes until it “runs smoothly”.
12.
procedure after 10 seconds and then repeat
it after approximately 30 seconds.
13. In the vehicle that is being jump started,
switch the heater fan and rear window de-
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper ca-
bles. The headlights must be switched off.
While the engines are running, remove the
cables in reverse order from the way they
were installed, as described in > page 365.
Make sure the cables do not get caught in
moving engine components.
Fold the cover back on the battery correctly.
Switch the heater fan and rear window de-
froster off.
14.
15. 16.
If the engine does not start, stop the starting
ZX WARNING
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive terminal. This can cause a
short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
366
C@) Note
Do not use the negative terminal on the vehi-
cle battery for jump starting. A malfunction
could occur in the vehicle electrical system.
— Please note that the connecting process de-
scribed below for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected positive termi-
nal clamps have sufficient contact with metal.
RS models: jump starting
Applies to: vehicles with conventional drive system
Both jump start cables must be connected in th
correct order.
Fig. 285 Engine compartment: connectors for a charger
and jump start cables
Fig. 286 Connecting the jump start cables
ie
2 a rte}
S| 3 & co
Jump start points are located on the left side of
the engine compartment instead of the vehicle
battery > fig. 285. Open the cap on the positive
terminal. The procedure for connecting jump
start cables that is described next is designed to
help jump start your vehicle.
>
8V2012721BK
Emergency situations
Follow the information about the vehicle battery
=> page 315.
Preparations
1. Read the following carefully > page 364,
Preparation.
2. Set the parking brake and place the selector
lever in the "P" position.
3. Turn the ignition and electrical equipment off
in both vehicles.
Connecting/disconnecting the jump start
cable
4. Open the cover on the positive terminal.
5. Clamp the end of the red jump start cable to
the positive terminal @ > page 365, fig. 284
on your vehicle >@) in Preparation on
page 364.
6. Clamp the other end of the red jump start ca-
ble to the positive terminal (2) on the vehicle
battery providing the current.
7. Clamp the black end of the jump start cable
preferably to the ground point, or to the
negative terminal of the vehicle battery @)
on the vehicle providing the current.
8. Clamp the other end of the black jump start
cable only to the ground point (4) on your ve-
hicle.
9. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
10. First start the engine in the vehicle giving the
charge and let it run at idle.
11. Now start the engine in the vehicle with the
drained vehicle battery and wait two to three
minutes until it “runs smoothly”.
12. If the engine does not start, stop the starting
procedure after 10 seconds and then repeat
it after approximately 30 seconds.
13. In the vehicle that is being jump started,
switch the heater fan and rear window de-
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper ca-
bles. The headlights must be switched off.
14. While the engines are running, remove the
cables in reverse order from the way they
were installed, as described in > page 365.
Make sure the cables do not get caught in
moving engine components.
15. Close the cap on the positive terminal.
16. Switch the heater fan and rear window de-
froster off.
ZA\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
(i) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing with a tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by com-
mercial tow truck operators who know how to op-
erate their equipment safely.
— Never tow your Audi. Towing will cause dam-
age to the engine and transmission. >
367
8V2012721BK
Numbers and
Symbols
2-zone deluxe automatic climate control.... 66
A
BIG 6 evens a: acavivi oo sano i aaness oan 8 oe 66
A/C cooling Mode: «6 vive seein 6s wiewe ss ven 66
Accélerator pedals sii « 2 casos x o ware a & ewes 76
also refer to Accelerator pedal........... 76
ACGOSSONIES « ssezens on cesses © weame a» oremwes o 59,376
Active lane assist
refer to Audi active lane assist.......... 128
Active rollover protection system......... 242
Retracting rollover protection.......... 243
Adaptive cruise control
refer to Audi adaptive cruise control..... 118
Adaptive dampers........... 000 eee eae 92
Adjusting the additional display........... 19
Adjusting the air distribution............. 67
Adjusting the sound.................00- 234
Adjusting the temperature..............- 66
Adjusting the vents...............-0000- 68
Ait DaGjrce « 2 roses © & eoccses 2s vasene 8m meee 2 wee 253
Airbag system. ...........2.-0000- 253,273
Advanced Airbag System components.... 260
Care ee ee 268
ChILAIE iss + ¢ exes + © eaws s © ees + © ees 280
Childirestraints:: « csssccns a o ssowias o awaene © ws 280
Components (front airbags)............ 260
Danger of fitting a child seat on the front
PASSENGEN SCA cen. os wwe sv wrwew we eRe & e 254
Disposal... ... 2. cece eee 268
Front ‘airbags: = sess» » ene : een ey eee < 258
How do the front airbags work?......... 263
How many airbags does my vehicle have? . 260
How the Advanced Airbag System compo-
nents work together.............0000- 262
Important safety instructions on the knee
airbagisystem « « cscs ss ecies se eee bs eee 271
Kneeairbagsixs « 2 sco es sews ewan 2 ¥ wes 269
Monitoring.......... 0. cece e eee 265
PASSENGER AIR BAG OFF light.......... 265
REPA@INS:: = wssus 2 waune s § nous 5 2 ER 3 a 268
Safety instructions.............-..00- 267
Side airbags ............. 0. cece ee eee 271
Warning/Indicator lights.............. 265
When must the system be inspected?.... 265
Air pressure
Tire Pressure Monitoring System indicator . 337
Airtransport.... 2.0... eee eee eee eee 97
Alarm system
refer to Anti-theft alarm system.......... 30
Alignment pin (tire change).............-. 348
Allseason tires... 0.0.2.0... cece eee eee 335
All weather lights... . 0.0.0... c cece ee eee 43
All wheel drive
refer to quattro...............--0 eee ee 93
AMI
refer to Audi music interface........... 217
Android Auto
refer to Audi smartphone interface...... 228
Anti-freeze
Windshield washer system............. 317
Anti-lock braking system. .............0-. 93
Anti-Slip Regulation. ...............00005 93
Anti-theft alarm system .............0000- 30
Apple CarPlay
refer to Audi smartphone interface...... 228
ASR
refer to Anti-Slip Regulation............. 93
Audi active lane assist................04 128
Cleaning the camera area.............. 343
MESSAGES were 5 o sees & & EER § Oo Howes 5 eee 130
Audi adaptive cruise control............. 118
Cleaning the:senson « suis ss saw a 8 wens ss 343
Distance display, distance warning....... 124
M@SSAQES cerns & 2 sews 5 o SoG Fo ew E Bo ee 124
Audi adaptive light.................00008 43
Audi connect
(fer tO CONNECEs « x ees + x ewe + RoR BE 182
Audi connect Infotainment
Services overview... 0.0.6.0 6 cece ee ee 184
Audi connect Remote & Control
refer to Vehicle control services......... 185
Audidriveselect:.:. 2. isco es mune ee eens ev oe 91
Audi e-tron compact charging system.... . 105
Audi music interface................--- 217
Audi music stream
Weferito WIE bs + secs so womwne 3 ¥ eewves 187,214
AUGIO TICS ccs 2 same yo sanwes a o arene «eR 219
381
Index
Audio player
Bluetooth audio player................ 214
Wi-Fi audio player...............00005 214
AUGIOTISCK san 4 2 wees 2 a wea.8 2 Aas a ¢ 222
Audi phone box......... 0. ce eee eee eee 171
Audi presense......... 0.00. c eee eee 125
MESSAGES saree 5 x sens 5 x seme 5 e ewe = 124,128
AUGISIGGIASSISE sivas ¢ < wacom 3 § suas 4 § Sac & 131
Cleaning the sensors...............004 343
MGSSAGES caszass » « annsoice & 0: cones @ 0 ornare « 6 cnene 135
Rear cross-traffic assist................ 134
Audi smartphone interface.......... 228, 233
Audi virtual cockpit
refer to Instrument cluster.............. 14
AUTO
Automatic headlights .................. 43
Climate control system ...........-.000. 66
Auto Lock (central locking system) ......... 25
Automatic belt retractor... .......0...05 248
Automatic transmission............-...0- 75
Automatic wipe/wash system............. 49
Auxiliary climate control................. 68
AUX input... 06. eee eee 217
Average consumption................005 22
Average speed... 1... cece eee eee 22
B
BACKIBUTEOM « seseins
Bag hOoks®. « csssiecs «a seams ve connate vm eevee © # sees 60
Balance:(SOund) aii os weve av owe va neues « 234
Band
refer to Frequency band............... 206
Bassi(SOunG) «axes wo swivius 0 a awaweie w stamens oY nae 234
Battery, scorn so sccm 6 2 serene © x aor 6 MEER oo 315
Charge level display.................00. 14
CHANGING scx ¢ < sacs x § anes & ¢ Same Fk eR 316
High-voltage battery...............008. 96
Winter operation.............2.00 eee 315
Battery (vehicle)
refer to High-voltage battery............ 96
Before driving............-.0 eee eens 237
Belt temsiomensten «+ serene a axnuoe a 0 acme 0 0 ae 252
Better route (navigation)................ 205
BOWED. i seiiss a somunse a & anosans & % wwe Ho omemaun & 8 66
382
Bluetooth
Audio player... ..... cece eee eee eee 214
Connecting acell phone............... 169
SOEIAGS wines sx sesame vo arene cee a a comes 233
BOOStiis «een oo eer oo sore os ee ©» eee Y 23
Boosterséats.. « « can 2 ¢ ees os eeu ee ees 287
BOOSETUNGtION = wee < 2 seme 2 2 eee 2 e sees 76
Boost pressure indicator................. 23
Brake fluid
Checking brake fluid level
BRAKES cyecy: 2 aqme 2 ¢ atone go tem ye eee ye
Brake assist
Brake fluid
Emergency braking function
HOE ssicoes + a avo 3 orem oa Ta oe Ra BTR
New brake pads
Break-in security feature................. 30
Breaking in
New brake pads........... 00. c ee eee eee 85
NEW TIRES sc « = cows « 2 cares & eee ¢ v een 326
Newevelicles. « css: sv wns se wesc a 2 amenes 3 6 78
Browser
refer to Media center...............00. 220
BUDS: a i cconine 2 os cesnors & awanawe so avai 8 ans He 362
Buttons
Control panel (MMI)................-. 146
Multifunction steering wheel......... 17,20
Programming (multifunction steering
wheel)... 0.0.0... cece eee eee eee eens 19
Switching the Infotainment system display
ON/OFF iccen xo meron oo ee ae Se oo poe © 8 147
Cable (USB adapter/AUX connector cable).. 217
California Proposition 65 Warning........ 305
Battery specitt@inss + sccmss ux suas a 6 onawents x a 315
Galblists s secs 2 2 semen 2 waew v anor ee eR 173
Calloptions ess s seca ss pen & x dees 5 eee 180
Capacities
Fureltanke: « 2 wc 2s wise + meni os mie a oo 380
Washer fluid reservoir...............-5 380
Car key... cece eee eee eee 26
Care washes x sass i a seesiice 6 0 arovacs 6 w waneane 0 ane 342
Catalytic Converters « sesci ss wave a 8 eres 6 6 303
CD drive (media drives)................. 212
Index
U
Unfastening safety belts................ 250
Uniform tire quality grading............. 336
Unlocking and locking
By remote control................00005 27
Using the lock cylinder................. 30
With the central locking switch.......... 29
With the convenience key..............- 28
Updating stations (radio)................ 206
USB
charging port.............. 59, 217, 218
USB
stick
refer to Audi music interface........... 217
V
Vanity Mirror... 6... eee ee eee 49
Vehicle
Care/cleaning..........-..0 0 eee ee eee 342
DIMENSIONS sess s 2 eee o 2 peew vo Reso we 379
Identification data................00. 379
Out of service... 2... eee eee eee 347
Raising « + ces + 2 meme +o ames 5 e ewe ¥ eee 369
SUA Gen » + sinsme mo eon 9 @ connor w Hen Wo 7A,
Transport... ... eee eee eee 97
Vehicle care... eee eee eee 342
Vehicle control services...............0- 185
Vehicle identification number............ 379
Vehicle jacks « wens 2 x even an omen x 9 oe 348, 354
Vehicle:soundeis «2 sive 2 x secre o 2 tenes 2 © oe 81
Vehicle tool: Kits. ¢ ssn: 2s news ss saws & » eee 348
Version information.............000e0 234
VIEW DUttOMT ss ¢ = keen ¢ o ees o Een ee eee a 17
Voice guidance
refer to Multifunction
steering wheel. x « mesos is + sieces % + coe 17,19, 20
Voicermails: so cium os mera a 2 sveeu a 2 somes 3 eo 178
Voice recognition system..............5. 162
Commands.......... 0c eee ee eee eee 163
External... 0... 0. ee eee eee ee 168
Multifunction steering wheel............ 19
OPeRatIAGss « cance wv women « u ener » ¥ earn mo 6 162
SettingS 0... . cee cece eee eee eee 231
VOlUM@ices + e ees 2 o aes te ee ce eee 235
VoOlUFAG': = sox « = see so aes GE ees ge we 234
394
Ww
Warning/Indicator lights
Airbag SYStOM sna « s eves so eee 2 eens 265
Warning lights
refer to Indicator lights................. 10
Washing matte finish paint.............. 342
Wave band
refer to Frequency band............... 206
Weightsisc = 2 scan vs rss oa cen 2 wee 8 ew 380
What happens if you wear your safety belt too
LOOSE? ssc 5 cansens ow canewne 9 aecoums & os aneeam H 8 oaOE 249
What happens to unbelted occupants?.... 246
What impairs driving safety?............ 237
Wheel bolt: » soe ss yew 2 owe 2 gee 2 334
WhHiGels’s = sews « 2 saves 2 come 2 eee 2 a ees 319
CLEANING sca + 3 season @ wane © mewn @ & coanom wo 0 343
Glossary of tire and loading terminology .. 322
REBISCING « susan g 2 seam 5 ¢ eau & tees eae 352
Tire pressure monitoring system........ 339
Tires and vehicle load limits............ 332
Wheellwrenmehiic « « sercr «0 sasnwe = x emi © 2 anne 348
When must a safety belt be replaced?..... 248
When must the airbag system be inspected? .265
Where are lower anchorages located?..... 293
Wi-Fi
Audi musicistreams. 5 sree. vs wasn xo swans & 214
Audio player. ..... 2... 0c eee eee eee ee 214
HOtsPOtSELtINGS i: ¢ = wes x x een x s eG 187
Onlineimediass ss sii ss aves «6 waver’ 6 oases 215
Using ahotspot................--000- 183
also refer to Wi-Fi..........-.005- 187,214
Wind deflector. ...... 0.0... cee eee eee eee 39
ClOANING «x = 3 eewe + came + perms a e we ee 344
Windows
Child safetyloek « socisce ¢ 2 sewn 2 econan e ware « 33
Cleaning/removing ice................ 344
Convenience opening and closing......... 34
Opening and closing................05- 33
Power windows............0000ee cess 33
Windshield washer system........... 49, 317
Reservoir capacity..............0e eee 380
Windshield wipers.............-..000005 49
Replacing wiper blades................. 51
Winter operation
Batten yee: 2s secesue oo amen 2 saree oo amma 6 Oo 315
Carwashes....... 0.2... cee eee eee eee 342