High-voltage system
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country, charging in
mode 2 may be forbidden in public areas
and public spaces. Contact an authorized
Audi dealer or authorized Audi Service Facili-
ty for more information.
— Do not disconnect the vehicle charging cable
from the socket or the vehicle charging port
while the vehicle is charging. End the charg-
ing process before removing the vehicle
charging cable from the socket in order to
reduce the risk of damaging the connector
contacts from sparks.
ZA\ WARNING
The components in the Audi charging system
can trigger sparks which can cause flammable
or explosive fumes to ignite.
—To reduce the risk of explosions, especially in
garages, make sure the control unit is at
least 19 inches (50 cm) above the floor
when charging.
— Do not use the Audi charging system in
areas at risk for explosions.
— The Audi charging system is only intended
for use on Audi vehicles and vehicles within
the Volkswagen Group. Using the device on
vehicles made by another manufacturer is
not authorized.
©) Note
—Aseverely drained high-voltage battery can
cause damage to the high-voltage battery
Once a O mi (0 km) electric range is dis-
played, charge the high-voltage battery
within two months. If the stationary time is
unknown with the electric range at 0 mi (0
km), charge the high-voltage battery imme-
diately. Even if the vehicle is not used, the
high-voltage battery charge level will natu-
rally reduce over time. To avoid a total bat-
tery drain during long periods without use
(more than one year), charge the high-volt-
100
age battery to the highest level possible be-
fore discontinuing driving it.
— Make sure that you always use the correct
power plug provided with the Audi charging
system for the country in which it is being
used. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
G) Tips
— Only use the factory-provided charging ca-
ble from Audi or the Volkswagen Group to
charge your vehicle.
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— Using either NEMA sockets with a current
rating of at least 30 A or industrial sockets
in accordance with IEC 60309 when charg-
ing is recommended.
— When charging the high-voltage battery us-
ing household or industrial* sockets, the
electrical installation can be used at full ca-
pacity. Having a qualified electrician regu-
larly inspect the electrical installations that
are used for charging is recommended.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging at public
charging stations
Applies to: vehicles with plug-in hybrid drive
Use
the charging cable supplied at the public
charging station for charging. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
> Follow the operating instructions at the charg-
ing station to charge the high-voltage battery.
> Unlock the vehicle if necessary > page 25.
» Make sure that the selector lever is in the P po-
sition and drive ready mode is switched off.
» To open the charging port door, turn the lock to
a vertical position > page 104, fig. 102.
> Slide the cover carefully to the side if necessary.
> Remove the lock on the charging port
=> page 104, fig. 103.
8V2012721BK
High-voltage system
> Remove the cap from the charging cable.
> Connect the cable to the vehicle charging port.
> If a charging timer is not set, the charging proc-
ess will start automatically depending on the
charging station > page 106.
> The vehicle operating status is indicated by the
status LED > page 107.
> Also read the information found in > page 106,
After charging.
@) Tips
Only charge your vehicle at charging stations
that conform to the following standards, de-
pending on the country:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
G) Tips
— It is not possible to charge using the charg-
ing timer at some charging stations.
— You can use your Audi charging system if
there is a household or industrial* connec-
tion available at the charging station.
Charging the battery
with the Audi charging
system
CET Ute Ret LAC hi
Applies to: vehicles with plug-in hybrid drive
Fig. 96 Audi charging system overview (example)
@ Power cable
@ Power plug (for industrial sockets)*
@®) Power plug (for household sockets)
@ Control unit
© Vehicle charging connector (connector for the
vehicle)
© Vehicle cable
The power cable (@) is plugged into the upper end
of the control unit and the vehicle cable ©) is
plugged into the lower end of the control unit @).
@ Tips
— Using the control unit while operating the
charging dock* > page 102 or charging clip*
=> page 103 is recommended. When this is
not possible, always position Audi charging
systems on a secure surface during the
charging process.
—To reduce the risk of overheating during op-
eration, do not place the Audi charging sys-
tem in direct sunlight for long periods of
time. If the control unit is overheated, the
charging process is automatically paused
until the temperature has lowered back
within the normal range.
Changing and attaching the power/vehicle
cable
Applies to: vehicles with plug-in hybrid drive
PI @
B4G-0681
Fig. 97 Control unit: removing and attaching the cable
Depending on the vehicle equipment, you may
not be able to change the vehicle cable.
Requirements:
> The charging process for the high-voltage bat-
tery must be ended.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
101
High-voltage system
Loosening the cable
> If necessary, loosen the screw () 9 fig. 97 us-
ing
the screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector (2) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector (2).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector 2) into the control unit
just
until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector @) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.
ZA WARNING
— Always remove the power cable from the
socket before changing the power cable or
vehicle cable.
— Always follow the instructions given when
charging the high-voltage battery.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 ft (7.5 m) in the USA. We recom-
mend using only cables approved by Audi.
102
Charging dock
Applies to: vehicles with plug-in hybrid drive and charging
dock
B8V-0450
B8V-0451
Fig. 99 Charging dock: mounting the charging system
You can store the charging system in the charg-
ing dock.
Opening/closing the charging dock
> If necessary, you can unlock/lock the charging
dock using the key provided by turning it to the
unlocked position @) or locked position @)
> fig. 98.
> Opening/closing the door on the charging dock.
Mounting the charging system in the
charging dock
> Open the door on the charging dock.
> First insert the control unit in the bottom tabs
on the charging dock and then into the upper
tabs.
> Push the control unit toward the rear and let it
lock into place.
> Guide the vehicle cable through the opening @)
> fig. 99.
> Wrap the extra cable length around the adapter
®).
> Plug the power cable into the socket in the
charging dock.
High-voltage system
— Store the Audi charging system or the spe-
cial charging cable* in the ski sack in the
luggage compartment.
— Always transport the ski sack in the luggage
compartment and never in the passenger
compartment (for example, on the seats or
in front of them).
©) Note
Always lift or transport the Audi charging sys-
tem as an entire unit and never by the cables.
Charging time
Applies to: vehicles with plug-in hybrid drive
The length of the charging process using the Audi
charging system may vary based on the following
factors:
— The sockets that are used (household or indus-
trial* sockets)
— The system voltage and current strength that
are specific to a country
— The value set for the charging power level on
the control unit (50% or 100%).
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
Example charging times
Connection Charging time at
100% charge
Household socket
(100 V, 10 A)
approximately 10
hours
Household socket
(120 V, 10 A)
approximately 8.2
hours
Household socket
(220 V, 8A)
approximately 5.2
hours
Household socket
(230 V, 10 A)
approximately 3.8
hours
Industrial socket (200 V,
16 A)
approximately 2.3
hours
104
Connection Charging time at
100% charge
Industrial socket (220 V, | approximately 2.3
16 A) hours
Industrial socket (230 V, | approximately 2.3
16 A) hours
Industrial socket (240 V, | approximately 2.3
16 A) hours
@ Tips
— Multiple versions of charging cables are of-
fered due to the different power supply sys-
tems in different countries. The maximum
charging power may potentially be unavaila-
ble because of this. Contact an authorized
Audi dealer or authorized Audi Service Fa-
cility for more information.
— Charging may take longer when tempera-
tures are extremely high or low.
—The charging time at public charging sta-
tions may vary from the times given in the
table > table on page 104.
Before charging
Applies to: vehicles with plug-in hybrid drive
B8V-0447
Fig. 103 Radiator grille: charging port cap
High-voltage system
Setting the charging timer
You can delay the charging time with the charg-
ing timer in the Infotainment system )). You can
set two different timers.
> If a timer has been set, press the button @)
=> page 105, fig. 105. The LED in the button
will turn on.
> To set a charging timer, select: [MENU] button >
Vehicle > left control button > Charge > right
control button > Program timer.
> Select Individual timer or Repeat timer.
> Set the departure time, the date or day of the
week.
> You can specify a preferred charging time with
the charging timer, for example if you would
like to use the off-peak rate.
> You can activate the auxiliary air conditioning
with the charging timer while charging by se-
lecting Air conditioning with the control knob.
AV appears in the box. This activation is sepa-
rate from the Infotainment system settings in
the climate control menu > page 68.
> Press the [BACK] button.
> To activate the desired timer, confirm the set-
ting with the control knob. A ¥ appears in the
box.
@ Tips
— Auxiliary climate control is powered electri-
cally if you select climate control using the
charging timer. This may also be used in
confined spaces such as garages.
— Using the auxiliary climate control while
charging can also reduce the charge level of
the high-voltage battery.
—The charging process can be interrupted at
any time. Press the active button on the ve-
hicle to do this > page 105, fig. 105.
— The climate control output while charging
depends on the capacity of the electrical
connection. Additional information on cli-
mate control can be found under > page 68.
D_ Not available in all Infotainment systems.
106
Setting the charging power level
Applies to: vehicles with plug-in hybrid drive
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
at a power outlet. This can help to prevent the
electrical equipment from overheating.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
> To set the charging power level, press and hold
the @ button @ > page 105, fig. 104 for at
least two seconds.
After the charging power level is set, the status
LEDs ©, iand {) will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.
Name lee ale]
Applies to: vehicles with plug-in hybrid drive
After
completing the charging or climate control
process, the vehicle enters a sleep mode. No dis-
plays are visible on the charging unit during this
period. Always remove the vehicle charging con-
nector first after charging.
The vehicle charging connector is locked during
and after charging. You must unlock the connec-
tor to remove it.
Unlocking the vehicle charging connector
when the vehicle is locked
> Unlock the vehicle. The connector will unlock
for 30 seconds.
> Remove the connector.
> If the connector is not removed within 30 sec-
onds, it will lock again automatically.
High-voltage system
Indicator lights Meaning Solution
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ EB Red process has been interrupted. | ues, have the control unit checked by an
@ © Red authorized Audi dealer or authorized Audi
€ / Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
© Red The charging infrastructure is | Disconnect the charger from the power
© Q Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
© § Flashing red eas
9 Off
O Red The control unit has a techni- | Disconnect the charger from the power
@ CX Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ EB Red cause of the malfunction: If the malfunction continues, have the
@ 0 Red software error or the load re-_ | control unit checked by an authorized
. lay has been switched incor- _| Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 off malfunction. The charging thorized Audi dealer or authorized Audi
O Bot process has been interrupted. | Service Facility.
@ @ Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ C Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ B Red unit is faulty. The charging Service Facility.
@ 0 Red process has been interrupted.
e
© Red
Vehicle: charging unit
LED on vehicle G) Meaning Solution
. . Remove the charger, put the cap
On High voltage battery charging on and close the cover on the
process is completed. . .
charging unit.
The high-voltage battery is charg-
isan Flashing ing or the vehicle is being air con-
ditioned/heated.
Blinks for approxi-
mately one minute
after leaving the vehi-
cle
started yet.
Charging timer was programmed
but the charging process has not
110
8V2012721BK
High-voltage system
LED on vehicle © Meaning Solution
Have the power supply or power
supply system inspected. Check
No power supply was recognized | the status display on the control
On even though the charging cable is | unit > table on page 107. See an
Yellow plugged in. authorized Audi dealer or author-
ized Audi Service Facility for assis-
tance if necessary.
‘ The selector lever in notin the P | Move the selector lever into the P
Flashing vps ue
position. position.
Check if the charging connector is
inserted correctly. Remove the
The charging connector could not | charging connector and insert it in-
On be correctly locked in the vehicle | to the charging port again. See an
charging port. authorized Audi dealer or author-
ized Audi Service Facility for assis-
Red tance if necessary.
Fault in the charging system. The
ong penne meme See an authorized Audi dealer or
Flashing cargec. . . authorized Audi Service Facility for
Or: the outside temperature is too . .
: assistance if necessary.
low. The high-voltage battery
could not be fully charged.
@) Tips
The operation status indicated by the LED G)
on the vehicle is also displayed in the instru-
ment cluster/Infotainment system.
Indicator lights and
messages
Applies to: vehicles with plug-in hybrid drive
If the Ey indicator light turns on, the high-volt-
age battery is charging or is already completely
charged.
If the EX indicator light stays on, there is a mal-
function in the charging system. Have the prob-
lem corrected immediately by an authorized Audi
dealer or authorized Audi Service Facility.
Charging connector still attached. Vehicle
cannot be driven
This message appears when the charging system
is still connected to the vehicle. Remove the con-
nector > page 106.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the charging
system that is designed for your vehicle.
Eg AC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Have the problem corrected
immediately by an authorized Audi dealer or au-
thorized Audi Service Facility.
Warning! Charging unit cover is unlocked.
See owner's manual
This message appears if the charging unit cover is
open. Close the cover and lock it > page 107.
111
8V2012721BK
Assist systems
parked or if your vehicle is pulled too far in-
to the parking space so that it is hidden by
adjacent vehicles.
@) Note
Also read the information in >@ in General
information on page 133.
@ Tips
— You can cancel the automatic brake activa-
tion with increasing braking force if you ap-
ply the brakes yourself or accelerate consid-
erably.
—In some situations, rear cross-traffic assist
may warn you even if there is no cross traffic
in a critical area, for example when backing
into a parking space or maneuvering.
— The rear cross-traffic assist also switches off
when you switch off the ESC.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 377.
Applies to: vehicles with Audi side assist
& Audi side assist: malfunction! Please contact
Service
The system cannot guarantee that it will detect
vehicles correctly and it has switched off. The
sensors have been moved or are faulty. Have the
system checked by an authorized Audi dealer or
authorized Audi Service Facility soon.
Audi side assist: currently unavailable. No
sensor view
Audi side assist: currently unavailable. Sen-
sor vision restricted due to surroundings. See
owner's manual
The radar sensor vision is impaired. Do not cover
the area in front of the sensors with bike wheels,
stickers, dirt or other objects. Clean the area cov-
ering the sensors, if necessary > page 132,
fig. 127.
Audi side assist: currently unavailable
Side assist cannot be switched on at this time be-
cause there is a malfunction (for example, the
battery charge level may be too low).
Rear parking aid: obstacle detection restrict-
ed
The rear cross-traffic assist is not available. Ei-
ther the ESC is switched off, or the radar sensors
may be covered by a bike rack, stickers, leaves,
snow or other objects. Switch the ESC on, or
clean the area in front of the sensors if necessary
= page 132, fig. 127. If this message continues
to be displayed, drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
135