Emergency situations
Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec-
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
@) Note
Vehicles with an automatic transmission can-
not be started by pushing or towing.
Jump starting
If needed, the engine can be jump started by an-
other vehicle battery.
Applies to: vehicles with plug-in hybrid drive: The
connection points for the jump start cable are
different > page 365.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.
A WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-
364
tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns
increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 304.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.
— Applies to: vehicles with plug-in hybrid
drive: You must not give a jump start with
your vehicle. This could cause significant
damage to the electrical system in your ve-
hicle > page 365.
— Applies to: vehicles with the battery in the
engine compartment: To reduce the risk of
chemical burns, do not bend over the vehicle
battery.
@) Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
G@) Tips
— There must be no contact between the
vehicles, or else voltage could flow when
connecting the positive terminal and drain
the vehicle battery of the vehicle providing
the jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.
8V2012721BK
Emergency situations
Jump start
Applies to: vehicles with plug-in hybrid drive
The
term "vehicle battery" refers to the 12 volt
battery in your vehicle.
rr B z
BS 3 & C3
1 = AT
Fig. 283 Engine compartment: connectors for a charger
and jump start cables
The vehicle is equipped with one vehicle battery
and one high-voltage battery.
If the vehicle battery is drained, it can be charged
with a charger or you can jump start the vehicle
using another vehicle's battery in the same way
as a conventional vehicle.
Read the information about charging the vehicle
battery > page 316 and for jump starting the ve-
hicle > page 364.
> Open the hood > page 305.
» Remove the fuse box cover (8) to access the
positive terminal (4) > page 307.
> Clamp the terminal clamps from the charging
device or jump start cable to the positive termi-
nal @) and to the body ground point @).
(@) Note
You must not give a jump start with your vehi-
cle. This could cause significant damage to
the electrical system in your vehicle.
A3 models: jump starting
Applies to: vehicles with conventional drive system
Both jump start cables must be connected in the
correct order.
Fig. 284 Engine compartment: connecting the jump start
cable
The vehicle battery is located on the left front
side of the engine compartment. Open the cover
to access the positive terminal of the vehicle bat-
tery. The procedure for connecting jump start ca-
bles that is described next is designed to help
jump start your vehicle.
Follow the information about the vehicle battery
> page 315.
Preparations
1. Read the following carefully > page 364,
Preparation.
2. Set the parking brake and place the selector
lever in the "P" position.
3. Turn the ignition and electrical equipment off
in both vehicles.
Connecting/disconnecting the jump start
cable
4. Fold the battery cover upward.
5. Clamp the end of the red jump start cable to
the positive terminal @ > fig. 284 on your
vehicle >(@) in Preparation on page 364.
6. Clamp the other end of the red jump start ca-
ble to the positive terminal 2) on the vehicle
battery providing the current.
7. Clamp the black end of the jump start cable
preferably to the ground point, or to the
negative terminal of the vehicle battery @)
on the vehicle providing the current.
365
>
Emergency situations
8. Clamp the other end of the black jump start
cable only to the ground point @) on your ve-
hicle >@.
9. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
10. First start the engine in the vehicle giving the
charge and let it run at idle.
11. Now start the engine in the vehicle with the
drained vehicle battery and wait two to three
minutes until it “runs smoothly”.
12.
procedure after 10 seconds and then repeat
it after approximately 30 seconds.
13. In the vehicle that is being jump started,
switch the heater fan and rear window de-
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper ca-
bles. The headlights must be switched off.
While the engines are running, remove the
cables in reverse order from the way they
were installed, as described in > page 365.
Make sure the cables do not get caught in
moving engine components.
Fold the cover back on the battery correctly.
Switch the heater fan and rear window de-
froster off.
14.
15. 16.
If the engine does not start, stop the starting
ZX WARNING
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive terminal. This can cause a
short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
366
C@) Note
Do not use the negative terminal on the vehi-
cle battery for jump starting. A malfunction
could occur in the vehicle electrical system.
— Please note that the connecting process de-
scribed below for the jump start cables is in-
tended for when your vehicle is being jump
started.
G) Tips
Make sure that the connected positive termi-
nal clamps have sufficient contact with metal.
RS models: jump starting
Applies to: vehicles with conventional drive system
Both jump start cables must be connected in th
correct order.
Fig. 285 Engine compartment: connectors for a charger
and jump start cables
Fig. 286 Connecting the jump start cables
ie
2 a rte}
S| 3 & co
Jump start points are located on the left side of
the engine compartment instead of the vehicle
battery > fig. 285. Open the cap on the positive
terminal. The procedure for connecting jump
start cables that is described next is designed to
help jump start your vehicle.
>
8V2012721BK
Emergency situations
Follow the information about the vehicle battery
=> page 315.
Preparations
1. Read the following carefully > page 364,
Preparation.
2. Set the parking brake and place the selector
lever in the "P" position.
3. Turn the ignition and electrical equipment off
in both vehicles.
Connecting/disconnecting the jump start
cable
4. Open the cover on the positive terminal.
5. Clamp the end of the red jump start cable to
the positive terminal @ > page 365, fig. 284
on your vehicle >@) in Preparation on
page 364.
6. Clamp the other end of the red jump start ca-
ble to the positive terminal (2) on the vehicle
battery providing the current.
7. Clamp the black end of the jump start cable
preferably to the ground point, or to the
negative terminal of the vehicle battery @)
on the vehicle providing the current.
8. Clamp the other end of the black jump start
cable only to the ground point (4) on your ve-
hicle.
9. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
10. First start the engine in the vehicle giving the
charge and let it run at idle.
11. Now start the engine in the vehicle with the
drained vehicle battery and wait two to three
minutes until it “runs smoothly”.
12. If the engine does not start, stop the starting
procedure after 10 seconds and then repeat
it after approximately 30 seconds.
13. In the vehicle that is being jump started,
switch the heater fan and rear window de-
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper ca-
bles. The headlights must be switched off.
14. While the engines are running, remove the
cables in reverse order from the way they
were installed, as described in > page 365.
Make sure the cables do not get caught in
moving engine components.
15. Close the cap on the positive terminal.
16. Switch the heater fan and rear window de-
froster off.
ZA\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
(i) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing with a tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by com-
mercial tow truck operators who know how to op-
erate their equipment safely.
— Never tow your Audi. Towing will cause dam-
age to the engine and transmission. >
367
Emergency situations
such as the engine block or transmission
are removed.
— When removing heavy components like
these, anchor vehicle to hoist or add corre-
sponding weights to maintain the center of
gravity. Otherwise, the vehicle might tilt or
slip
off the hoist, causing serious personal
injury.
@ Note
— Be aware of the following points before Lift-
ing the vehicle:
— The vehicle should never be lifted or
jacked up from underneath the engine oil
pan, the transmission housing, the front
or rear axle or the body side members.
This could lead to serious damage.
—To avoid damage to the underbody or
chassis frame, a rubber pad must be in-
serted between the floor jack and the lift
points.
— Before driving over a workshop hoist,
check that the vehicle weight does not
exceed the permissible lifting capacity of
the hoist.
— Before driving over a workshop hoist, en-
sure that there is sufficient clearance be-
tween the hoist and low parts of the ve-
hicle.
370
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Data privacy
Data privacy
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transmitted to the appli-
cable control module and stored for processing.
The control module analyzes the current camera
image using image evaluation software. This im-
age evaluation software detects anonymized
technical measurements, such as distances to ob-
jects. The control module evaluates these techni-
cal measurements and makes it possible for the
assist systems to control the vehicle, if necessary.
Data memories
Vehicle control modules
5 io. oO Z| x=
+ )
Fig. 292 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.
ZX WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
Creu lem eelcel 1g
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
371
Accessories and technical changes
Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
374
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 304, General
information and > page 354, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.
8V2012721BK
Accessories and technical changes
Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.
ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.
ZA WARNING
The engine compartment of any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to
@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Undeployed airbag modules and pretension-
ers are classified as Perchlorate Material -
special handling may apply, See www.dtsc.ca.
gov/hazardouswaste/perchlorate. When the
vehicle or parts of the restraint system includ-
ing airbag modules and safety belts with pre-
tensioners are scrapped, all applicable laws
and regulations must be observed. Your au-
thorized Audi dealer is familiar with these re-
quirements and we recommend that you have
your dealer perform this service for you.
G) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi
375