50
WARRANTYfor diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not
be liable for the portion of diagnostic and repair
costs relating to the warrantable condition.
If the failure is caused by a nonwarrantable
condition, the vehicle owner shall be liable for
all diagnostic and repair expenses, but not to
exceed the maximum permissible under the
inspection program. The owner may choose
to have the vehicle repaired at a facility other
than a Volvo retailer; however, if a warrantable
condition is found, the owner must bring the
vehicle to an authorized Volvo retailer to have
the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.Hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer will repair or replace only those parts listed in the
article “2019 Model Year Emission Parts List” in
this booklet. After seven (7) years/70,000 miles,
but before a period of use of eight (8) years/
80,000 miles, the authorized Volvo retailer will
cover only the catalytic converter, engine control
module, central electronic module and onboard
diagnostic device. TZEV vehicles identified in the
article “Volvo’s 2019 New Vehicle Warranties &
Complimentary Factory Scheduled Maintenance
Program” in this booklet have all emissions
components covered for a period of fifteen (15)
years or 150,000 miles. Volvo will pay for the
repair unless the failure was caused by abuse,
neglect, improper maintenance, or the use of
leaded fuel or fuels not recommended in your
Owner’s Manual or this booklet. If the failure is
covered under this warranty, Volvo shall be liable
for diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not
be liable for the portion of diagnostic and repair
costs relating to the warrantable condition.
If the failure is caused by a nonwarrantable
condition, the vehicle owner shall be liable for
all diagnostic and repair expenses, but not to
exceed the maximum permissible under the
inspection program. The owner may choose
to have the vehicle repaired at a facility other
than a Volvo retailer; however, if a warrantable
condition is found, the owner must bring the
vehicle to an authorized Volvo retailer to have
the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)1. Required maintenance services as specified
in the article “Maintenance Service
Operations” in this booklet. Items that affect
emissions and require scheduled replacement
are warranted up to their first replacement
point [such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids
which do not meet the Volvo-approved
standards as set forth in the Owner’s Manual
or in the articles “Fuel requirements” and
“Engine oil” in this booklet, may not be
warranted.
53
WARRANTY
Transitional Zero Emissions (TZEV)
VehiclesModel year 2019 vehicles with engine VIN code
BR sold and registered in California, Connecticut,
Maine, Massachusetts, Maryland, New Jersey,
New York, Oregon, Rhode Island or Vermont are
classified as Transitional Zero Emissions
(TZEV) vehicles. TZEV vehicles have a defects
and performance emissions warranty on all
emissions components for fifteen (15) years or
150,000 miles, whichever occurs first.
Complimentary Factory Scheduled
Maintenance (FSM) Program (U.S.
Only)General InformationTo further enhance the Volvo ownership
experience, your 2019 model year Volvo
vehicle sold new and registered in the US by
an authorized Volvo retailer includes the Volvo
Complimentary Factory Scheduled Maintenance
(FSM) Program. This maintenance program is
designed to complement your Volvo warranty and
will help ensure trouble free operation of your
Volvo vehicle.
The Volvo Complimentary FSM program is
honored at any authorized Volvo retailer in the
United States. Coverage begins with the date the
vehicle is delivered to the original purchaser or
the original lessee, or on the date the vehicle is
placed in service as a demonstrator. This program
is associated with the vehicle and cannot be
transferred to another vehicle.
The Volvo Complimentary Factory Scheduled
Maintenance (FSM) program is transferred
automatically to subsequent owners of the vehicle
within the program period.
Volvo reserves the right to make changes to or
terminate this program at any time.
Program coverageThe Volvo Complimentary Factory Scheduled
Maintenance (FSM) program offers:
• Scheduled maintenance coverage for the first
3 (three) years or up to 36,000 miles
• The first three regularly scheduled
maintenance services at 10,000, 20,000 and
30,000 miles as outlined in the table in the
article “Maintenance Service Operations” in
this booklet.Owner’s ResponsibilitiesEach recommended service must be performed
within 1,500 miles of the normal service interval
listed, see the table in the article “Maintenance
Service Operations” in this booklet.
You will be responsible for maintenance
costs when mileage precede or exceeds the
recommended interval by 1,500 miles
8.
Service intervals missed will not be performed.
Authorized Volvo retailers will perform the service
that is appropriate for the mileage or age of the
vehicle.
Items Not Covered• Wear items outlined in the article “Volvo’s
2019 New Vehicle Limited Warranty–U.S./
New Vehicle Warranty–Canada” in this
booklet.
8 Volvo recommends that you bring your vehicle in for service at least once a year regardless of mileage. In such cases Volvo will cover the recommended services at one (1) per year for the first three (3) years.
