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Handling phone calls
Handling phone calls in the vehicle for aBluetooth-connected cellular phone.
Generic illustration.
Making calls
1. Open the phone tile.
2. Initiate a call by selecting the phone numberfrom the recent calls list, entering the num-ber on the keypad or selecting a numberfrom the phone book (list of contacts). Youcan search or scroll to find a contact in the
phone book. Tap in the phone book toadd a contact to Favorites.
3.Tap to make a call.
4.Tap to end the call.
Calls can also be made from the list of recentcalls using the app menu, which can be opened
using the button on the right-side steeringwheel keypad.
Making multiple calls
While the call is in progress:
1.Tap Add call.
2. Select from the list of recent calls, favoritesor contacts.
3.Tap an item/row in the list of recent calls or
for the contact in the phone book.
4.Tap Swap call to switch between calls.
5.Tap to end the current call.
Group (conference) calls
While multiple calls are in progress:
1.Tap Join calls to merge ongoing calls.
2.Tap to end the call.
Incoming calls
Incoming phone calls will be shown on the instru-ment panel and in the center display. Manage thecalls using the right-side steering wheel keypador the center display.
1.Tap Answer/Reject.
2.Tap to end the call.
Incoming calls while another call is in
progress
1.Tap Answer/Reject.
2.Tap to end the call.
Privacy
–While a call is in progress, tap Privacy andselect setting:
Switch to mobile phone - the hands-free function will be disabled and the callwill proceed on the cellular phone.
Driver focused - the microphone in theceiling liner on the passenger side will bemuted and the call will proceed using thevehicle's hands-free function.
Related information
Phone (p. 514)
Connecting a phone to the car via Bluetoothfor the first time (p. 515)
Voice control for cellular phones (p. 143)
Handling the App menu in the instrumentpanel (p. 100)
Entering characters, letters and words byhand in the center display (p. 125)
Managing the phone book (p. 521)
Handling text messages (p. 520)
Sound settings (p. 478)
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Handling text messages11
A Bluetooth-connected cellular phone's textmessages can be handled in the vehicle.
Text message functionality needs to be activatedin certain phones. Not all phones are fully com-patible and therefore cannot display contacts andmessages in the vehicle. For additional informa-tion on compatibility, see support.volvocars.com.
Handling text messages in the center
display
Text messages are only shown in the center dis-play if the relevant setting is made.
Tap Messages in App view tohandle text messages in thecenter display.
NOTE
When the vehicle is moving:
Only one row of the message will be dis-played. Tap Read out to have the entiremessage read aloud.
The center display's keyboard cannot beused.
Reading text messages in the center display
aloud
Tap the icon to have the message readaloud.
Sending text messages in the center
display 12
1. It is possible to reply to text messages orcreate a new message.
To reply to a text message - tap the nameof the contact who sent the message andthen tap Answer.
To create a new message - tap Createnew. Select a contact or enter a phonenumber.
2.Write the message.
3.Tap Send.
Handling test messages in the
instrument panel
Text messages are only shown in the instrumentpanel if the relevant setting is made.
Reading new text messages in the
instrument panel aloud
–To have the message read aloud, selectRead out using the steering wheel keypad.
Dictating replies in the instrument panel
After the test message has been read aloud, it ispossible to answer briefly with dictation if thevehicle has an Internet connection.
–Tap Answer using the steering wheel key-pad. A dictation dialog will start.
Message alert
Alerts can be activated and deactivated in thetext message settings.
Related information
Phone (p. 514)
Text message settings (p. 521)
Phone settings (p. 522)
Internet-connected vehicle* (p. 523)
Voice control for cellular phones (p. 143)
Entering characters, letters and words byhand in the center display (p. 125)
11Only applies to certain markets. Contact a Volvo retailer for more information.
12
Only certain phones can send messages via the vehicle. For additional information on compatibility, see support.volvocars.com.
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521
Connecting a phone to the car via Bluetoothfor the first time (p. 515)
Terms of use and data sharing (p. 530)
Text message settings
Settings for handling text messages receivedthrough a connected phone can be personal-ized.
1.Tap Settings in the Top view.
2.Tap CommunicationText Messagesand select settings:
Notification in center display - displaytext message notifications in the centerdisplay's status bar.
Notification in driver display - displaysnotifications in the driver's display andincoming messages can be managedusing the steering wheel's right-hand key-pad.
Text message tone - select tone forincoming text messages.
Related information
Phone (p. 514)
Connecting a phone to the car via Bluetoothfor the first time (p. 515)
Handling text messages (p. 520)
Phone settings (p. 522)
Managing the phone book
When a phone is connected with Bluetooth tothe vehicle, contacts can be managed directly inthe center display.
Up to 3,000 contacts can be displayed from thephone selected in the center display.
Scroll by letter or to find contacts. Onlyletters matching existing contacts in thephone book will be shown.
Search contacts - tap to search byphone number or name in the phone book.
Favorites - tap to add/remove a con-tact from the list of favorites.
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Sorting
The phone book is sorted in alphabetical orderand special characters and numbers are sorted
under . The list can be sorted by either firstname or last name. This is adjusted in your cellu-lar phone settings.
Related information
Phone (p. 514)
Phone settings (p. 522)
Voice control for cellular phones (p. 143)
Entering characters, letters and words byhand in the center display (p. 125)
Connecting a phone to the car via Bluetoothfor the first time (p. 515)
Phone settings
When the phone is connected to the car, the fol-lowing settings can be made:
1.Tap Settings in the Top view.
2.Tap CommunicationPhone and selectsettings:
Ringtones - select a ring tone. Ringtones from the cellular phone or the vehi-cle can be used. Some phones are notfully compatible and it may not be possi-ble to use the phone's ring tones in thevehicle. For additional information oncompatibility, see support.volvocars.com.
Sort Order - select sort order in the con-tact list.
Call notifications in head up display *
1.Tap Settings in the center display's Topview.
2. Tap My CarDisplaysHead-UpDisplay Options.
3.Select Show Phone.
Related information
Phone (p. 514)
Text message settings (p. 521)
Settings for Bluetooth devices (p. 523)
Connecting a phone to the car via Bluetoothfor the first time (p. 515)
Head-up display* (p. 138)
Sound settings (p. 478)
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tion (Wi-Fi hotspot) so that other devices, e.g.
tablets, can access the Internet13.
The Internet status is shown by a symbol in thecenter display's status bar.
NOTE
Data (data traffic) is transfered when usingthe internet, which can incur additional costs.
Activating data roaming can cause additionalcharges.
Contact your network operator about datatraffic costs.
NOTE
When using Apple CarPlay, it is only possibleto connect the vehicle to the Internet usingWi-Fi or the vehicle's modem.
NOTE
When using Android Auto, it is possible toconnect the vehicle to the Internet usingWi-Fi, Bluetooth or the vehicle's modem.
Read Terms and Conditions for Services andCustomer Privacy Policy atsupport.volvocars.com before connecting the carto the Internet.
Related information
Symbols in the center display status bar(p. 120)
Connecting the vehicle to the Internet via aBluetooth-connected phone (p. 525)
Connecting the vehicle to the Internet via aphone (Wi-Fi) (p. 525)
Connecting the vehicle to the Internet viavehicle modem (SIM card) (p. 526)
Apps (p. 480)
No or poor Internet connection (p. 528)
Sharing Internet from the vehicle via Wi-Fihotspot (tethering) (p. 527)
Deleting Wi-Fi networks (p. 529)
Wi-Fi technology and security (p. 529)
Volvo ID (p. 26)
Terms of use and data sharing (p. 530)
13This is not possible when the vehicle is connected to another Wi-Fi hotspot.
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Connecting the vehicle to theInternet via a Bluetooth-connectedphone
Establish an Internet connection using Bluetoothand tethering from a phone and get access tomultiple connected services in your vehicle.
1. To connect the vehicle to the Internet via aBluetooth-connected phone, the phone mustfirst be paired with the vehicle via Bluetooth.
2.Make sure that the phone supports Internetsharing (tethering) and that the function isactivated. The function is called “personalhotspot” on iPhones and “Wi-Fi hotspot“ onAndroid phones. For iPhones, the “PersonalHotspot” menu page must remain open untilthe Internet connection is established.
3.If the phone has been connected via Blue-tooth previously, tap Settings in the centerdisplay's Top view.
4. Tap CommunicationBluetoothDevices.
5.Mark the window for Bluetooth Internetconnection under the heading Internetconnection.
6. If a different connection is being used, con-firm the connection change.
>Your vehicle is now connected to theInternet via your Bluetooth-connectedphone.
NOTE
The cellular phone and network operatormust support tethering (sharing of Internetconnection) and the subscription mustinclude data traffic.
NOTE
When using Apple CarPlay, it is only possibleto connect the vehicle to the Internet usingWi-Fi or the vehicle's modem.
Related information
Internet-connected vehicle* (p. 523)
Connecting the vehicle to the Internet viavehicle modem (SIM card) (p. 526)
Connecting a phone to the car via Bluetoothfor the first time (p. 515)
Connecting the vehicle to the Internet via aphone (Wi-Fi) (p. 525)
Apple® CarPlay®* (p. 509)
No or poor Internet connection (p. 528)
Settings for Bluetooth devices (p. 523)
Connecting the vehicle to theInternet via a phone (Wi-Fi)
Establish an Internet connection using Wi-Fithrough Internet sharing (tethering) from a phoneand get access to the connected services inyour vehicle.
1. Make sure that the phone supports Internetsharing (tethering) and that the function isactivated. The function is called “personalhotspot” on iPhones and “Wi-Fi hotspot“ onAndroid phones. For iPhones, the “PersonalHotspot” menu page must remain open untilthe Internet connection is established.
2.Tap Settings in the Top view.
3. Proceed to CommunicationWi-Fi.
4. Activate/deactivate by tapping to check/uncheck the Wi-Fi box.
5. If a different connection is being used, con-firm the connection change.
6. Tap the name of the network you would liketo connect.
7. Enter the network password.
> The vehicle will connect to the network.
Please note that certain cellular phones will disa-ble Internet sharing (tethering) when the connec-tion to the vehicle has been broken, e.g. when thephone has been removed from the vehicle. Thephone's tethering function will then need to be
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reactivated the next time the phone's hotspot isused to connect to the Internet.
When a phone is connected to the vehicle, it willbe saved for future use. To display a list of savednetworks or to manually delete saved networks,
tap SettingsCommunicationWi-FiSaved networks.
NOTE
The cellular phone and network operatormust support tethering (sharing of Internetconnection) and the subscription mustinclude data traffic.
Technical and security requirements for Wi-Ficonnection are described in a separate section.
Related information
Internet-connected vehicle* (p. 523)
Deleting Wi-Fi networks (p. 529)
No or poor Internet connection (p. 528)
Wi-Fi technology and security (p. 529)
Connecting the vehicle to theInternet via vehicle modem (SIMcard)
For vehicles equipped with Volvo On Call, it ispossible to establish an Internet connection viathe vehicle modem and a personal SIM card (P-SIM).
When the vehicle is connected using the inte-grated modem, the Volvo On Call services willuse this connection.
1.
Insert a personal SIM card in the holderunder the floor of the cargo compartment.
2.Tap Settings in the Top view.
3. Tap CommunicationVehicle ModemInternet.
4.Activate/deactivate by tapping to check/uncheck the Vehicle modem Internet box.
5.If a different connection is being used, con-firm the connection change.
6.Enter the SIM card's PIN code.
> The vehicle will connect to the network.
Related information
Internet-connected vehicle* (p. 523)
No or poor Internet connection (p. 528)
Vehicle modem settings (p. 527)
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2. Tap CommunicationVehicle Wi-FiHotspot.
3.Tap Network name to assign a name to thehotspot.
4.Tap Password and create a password. Thispassword can then be used to connect otherdevices to this hotspot.
5.Tap Frequency band and select a fre-quency for the hotspot to use to transmitdata. Please note that selecting a frequencyis not possible on all markets.
6. Activate/deactivate by tapping to check/uncheck the Vehicle Wi-Fi Hotspot box.
7. If Wi-Fi is being used to connect to the Inter-net, confirm the change of connections.
>It is now possible for external devices toconnect to the vehicle's Wi-Fi hotspot.
NOTE
Activation of Wi-Fi hotspot can cause addi-tional charges from your network operator.
Contact your network operator about datatraffic costs.
The connection status is shown by a symbol inthe center display's status bar.
Tap Connected devices to see a list of cur-rently connected devices.
Related information
Symbols in the center display status bar(p. 120)
Internet-connected vehicle* (p. 523)
No or poor Internet connection (p. 528)
No or poor Internet connection
Factors affecting the Internet connection.
The amount of data transmitted depends on theservices or apps currently in use in the vehicle.Streaming music, for example, involves the trans-mission of a large amount of data, and thisrequires a good connection and a strong signal.
Phone to vehicle
Internet connection speed may vary dependingon the location of the cellular phone in the vehi-cle. Move the phone closer to the center displayto increase signal strength. Make sure that noth-ing is between the phone and center display thatcould be blocking the signal.
Phone to network operator
The speed of the mobile network varies depend-ing on the coverage in the vehicle's current loca-tion. Coverage may be poorer in e.g. tunnels,mountainous areas, deep valleys or indoors. Con-nection speed is also dependent on the subscrip-tion you have with your service provider.
NOTE
If you experience any problems with data traf-fic, contact your network service provider.
14This does not apply when the vehicle is connected to the Internet via Wi-Fi.