2019 VOLKSWAGEN TRANSPORTER Oil

Using the refrigerator box
r--('n First read and observe the introductory information and safety warnings & on page 241.
The suspended basket in the refrigerator box is for cooling food. The temperature is lower under the basket than inside it. Closed containers or glass bottles are less likely to burst if they are stored in the basket rather than on the bottom of the refrig-erator box .& in Introduction on page 241.
The additional battery will discharge if the refriger-ator box is used for a long period while the engine is switched off and the 230-volt connection is not used.
Before the refrigerator box is used for the first time, it should be cleaned thoroughly using lukewarm water and a mild detergent.
Cleaning the refrigerator box
r--f'n First read and observe the introductory information and safety warnings & on page 241.
The refrigerator box works independently of the engine and the ignition. lt is fed exclusively by the additional battery. The refrigerator box is switched on and off and regulated using the central control panel.
As far as possible, keep food and drinks in the re-frigerator box in leak-proof containers. Do not over-fill the refrigerator box such that air circulation is impaired.
Cool the refrigerator box before placing food items and drinks in it. Items you wish to keep in the re-frigerator box should be removed from your house-hold fridge/freezer just before you start your jour-ney. When shopping during a journey, we recom-mend items from shop fridges/freezers be placed in the refrigerator box as quickly as possible. • Clean the refrigerator box using a household detergent before using it for the first time, as well as when it becomes soiled.
• To prevent mould and mildew from forming in the refrigerator box when it is not being used for long periods, place a folded dry towel between the box and its lid. Power supply in the vehicle, California
o::JJ Introduction
This chapter contains information on the following subjects:
12-volt socket ........................... 244
230-volt power supply . . . . . . . . . . . . . . • . . . . . 245
230-volt Euro socket, California . . . . . . . . . . . . 245
230-volt grounded safety socket . . . . . . . . . . . 246
Residual current circuit breaker . . . . . . . . . . . . 24 7
Battery charger . . . . . . . . . . . . . . . . . . . . . . . . . 24 7
Additional batteries . . . . . . . . . . . . . . . . . . . . . . 248
Fuses for the camping equipment .. 249
Electrical equipment can be connected to the sock-ets in the vehicle.
The connected devices must be in good condition. Do not use faulty devices.
2421 Before the journey
There are two separate power circuits in the vehi-cle:
• 12-volt DC circuit
• 230-volt AC circuit
12-volt DC circuit
Power is supplied as standard from the additional batteries under the left front seat and in the ward-robe to the following 12-volt consumers:
• Interior lights in the living area
• 12-volt sockets in the living area
• 230-volt Euro socket in the side trim panel be-hind the left front seat
• Central control panel
• Refrigerator box

While driving
Starting the engine, changing gear and parking
Starting and stopping the engine
o::n Introduction
This chapter contains information on the following subjects:
Ignition lock . . ......•........ 258
Starting the engine . . . . . • . • . . . . . . . . 258
Stopping the engine . . . . . . . . . . . . . . . . . . . . . 259
Electronic immobilizer . . . . . . . . . • . . . . . . . . . . 260
Immobilizer display
When a vehicle key is not valid or there is a fault in the system, this will be displayed in the Instrument cluster. The engine cannot be started.
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to start the engine instead.
Additional information and warnings:
• Vehicle key set =>page 36
• Changing gear =>page 260
• Braking, stopping and parking =>page 269
• Steering =>page 281
• Pull-away assist systems =>page 282
• Filling the tank =>page 340
• Fuel =>page 343
• Manual opening and dosing =>page 413
• Jump starting =>page 443
• Tow-starting and towing =>page 446
A WARNING
Switching the engine off while the vehicle Is moving makes it more difficult to stop the ve-hicle. This can lead to loss of control of the vehicle and to accidents and severe Injuries.
• Braking and steering support systems, the alrbag system, the belt tens loners and other items of safety equipment in the vehicle are only active when the engine is running.
A WARNING (Continued)
• The engine should only be switched off when the vehicle Is stationary.
A WARNING
The risk of serious Injury can be reduced with the engine running or when starting the en-glne.
• Never start or run the engine In unventlla-ted or closed spaces. The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
• Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
• Never leave the vehicle unattended with the engine running, particularly if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpec-ted may happen that may cause damage, fire and serious Injuries.
• Never use a start booster. Start boosters may explode and cause the engine to sud-denly run at high revs.
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and sari-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with Inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, split fuel.
• Never apply additional undersea! or anti-corrosion coatings to the exhaust pipes, cat-a lytic converters or heat shields.
Starting the engine, changing gear and parking I 257

Braking, stopping and parking
COl Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Handbrake ............................ .
Parking . . . . . . . ............. .
Information on the brakes ................ . Brake support systems .................. .
Switching the TCS on and off ............. .
Brake fluid ............................ .
270 271
272 272
274
276
277
The brake support systems are the anti-lock brake system (ASS), the Brake Assist system (SAS), the electronic differential lock (EDS), the traction control system (TCS) and the Electronic Stability Control (ESC).
Additional information and warnings:
• Towing a trailer 139
• Pull-away assist systems 282
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and seri-ous Injuries.
• If the warning lamp 0 lights up either on its own or with a text message In the display of the Instrument cluster, go to a qualified workshop Immediately, have the brake pads checked and any worn brake pads replaced.
A WARNING
Incorrect parking can cause serious Injuries.
• Never remove the vehicle key from the lg-nltlon lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer or control the vehl-cl e.
A WARNING (Continued)
• Never park the vehicle where parts of the exhaust system can come into contact with inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.
• Always apply the handbrake when the ve-hicle Is parked.
• Never leave children or people requiring assistance alone In the vehicle. They could release the handbrake, move the selector lev-er or gearshift lever and thus set the vehicle In motion. This can lead to accidents and se-rious injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be used which could cause serious injury.
• Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and illness or fatalities, espe-cially for small children.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake ped-al.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
Starting the engine, changing gear and parking I 269

Warning and indicator lamps
[Q First read and observe the Introductory information and safety warnings & on page 269.
Lit up Possible cause=>&
Handbrake is applied.
Brake system fault.
Brake fluid level is too low.
Together with ABS indicator lamp El: ABS not functioning.
-...-Brake pads worn .
ESC switched off by the system.
ESC fault.
In conjunction with ABS indicator lamp CS>: ABS fault.
Vehicle battery has been reconnected.
TCS switched off manually.
In conjunction with ESC indicator lamp
((oil ABS fault.
In conjunction with warning lamp ID: ABS not functioning.
Brake pedal not depressed.
Flashes Possible cause
'• ESCITCS is taking corrective action.
Trailer stabilisation controlled.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
270 I While driving
Solution
f; Do not drive on I Seek expert assistance immediately =>page 273.
a:. Do not drive on I Check the brake fluid level =>page 277.
Go to a qualified workshop. The vehicle can be braked without ABS.
Go to a qualified workshop immediately. All brake pads should be checked and renewed as necessary.
Switch the ignition on and off. If necessary, drive a short distance.
Go to a qualified workshop.
Go to a qualified workshop. The vehicle can be braked without ABS.
Drive a short distance at a speed of 15 -20 km/ h (10 -12 mph). if the indicator lamp remains lit up, the vehicle should be checked by a qualified workshop =>page 362.
Switch on TCS =>page 276. Switch on TCS au-tomatically by switching the ignition off and on.
Go to a qualified workshop. The vehicle can be braked without ABS.
To select a position, press the brake pedal.
Solution
Remove foot from accelerator pedal. Adapt driv-ing style to suit road conditions.
Remove foot from accelerator pedal. If possible, do not turn the steering wheel =>page 139.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
• Stop the vehicle as soon as possible and when safe to do so.
A WARNING
Driving with poor brakes can result in acci-dents and serious injuries.

Parking
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
Please adhere to relevant legislation when stop-ping and parking your vehicle.
Stopping the vehicle
The steps should only be carried out in the speci-fied order.
• Stop the vehicle on a suitable surface &.
• Depress and hold the brake pedal until the en-gine has stopped.
• Apply the handbrake.
• With a DSG® dual clutch gearbox, move the se-lector lever to position P.
• Switch off the engine and take your foot off the brake pedal.
• Remove the vehicle key from the ignition lock.
• Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
• With a manual gearbox, select the first gear for flat ground and uphill inclines, or the reverse gear for downhill inclines, and then release the clutch pedal 263.
• Please ensure that all occupants, in particular children, leave the vehicle.
• Take all vehicle keys with you when you leave the vehicle.
• Lock the vehicle.
Additional points for ascending and descending inclines
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the kerb if the parked vehicle starts to move.
• When facing downhill, turn the wheels so that they face the kerb.
• When facing uphill, turn the wheels so that they face the centre of the road.
Information on the brakes
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first be "run in" &. However, you can compensate for
2721 While driv1ng
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with any Inflammable material underneath the ve-hicle, e.g. undergrowth, leaves, dry grass, split fuel.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly and then remove your foot from the brake pedal.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
• If the handbrake Is not applied fully when the vehicle Is stationary and the brake pedal Is released when then selector lever Is in posi-tion P, the vehicle may move a few centimetres forwards or backwards. the slightly reduced braking force by applying more pressure to the brake pedal. During the run-in pe-riod, the braking distance Is longer when the brakes are depressed fully or during emergen-cy braking than with brakes that have been fully run in. In the run-in period, the brakes should not be depressed fully and situations that create a .,.

heavy load on the brakes should be avoided. For example, when driving too close to the vehicle ahead.
The rate of wear of the brake pads depends to a great extent on the conditions under which the ve-hicle is operated and the way in which the vehicle is driven. With regular urban trips, short journeys and a sporty driving style, the brake pads must be checked by a qualified workshop more regularly than stated in the service schedule.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after washing the vehicle, the braking effect may be de-layed as the brake discs will be wet, or possibly ic-ed up (in winter). The brakes must be "dried" as quickly as possible by careful braking at higher speed. Ensure that no vehicle behind you or no other road user is put at risk as a result of this ac-
Any salt layer accumulating on the discs and pads will delay the braking effect and increase the braking distance. If the brakes on the vehicle have not been applied for a long time on roads that have been gritted with salt, the layer of salt must be re-duced through careful braking &.
Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of inactivi-ty, low mileage and low load levels. With inactivity or low use levels for the brake pads as well as cor-rosion, Volkswagen Commercial Vehicles recom-mends that the brake discs and brake pads be cleaned by braking strongly several times from high speed. Ensure that no vehicle behind you or no other road user is put at risk as a result of this
Fault in the brake system
A brake circuit may have failed if you have to re-duce speed and the vehicle does not brake as nor-mal (sudden increase in braking distance). This will be indicated by the warning lamp m and in some cases a text message. Go to the nearest qualified workshop immediately to have the fault corrected. Drive at low speed when doing this and anticipate much longer braking distances and an increase in the pressure required on the pedal.
Brake servo
The brake serve will only function when the engine is running and reinforces the pressure applied by the driver on the brake pedal.
If the brake serve is not functioning or the vehicle is being towed, the brake pedal will have to be de-pressed more forcefully as the braking distance will be increased due to the lack of assistance for the brake system &.
A WARNING
New brake pads will not have the optimal braking effect when first fitted.
• New brake pads cannot generate the full braking effect during the first 300 km and must first be run In. A reduced braking effect can be Increased by applying more pressure to the brake pedal.
• You must drive particularly carefully when driving with new brake pads In order to re-duce the risk of accidents, serious Injuries and loss of control of the vehicle.
• Never drive too close to other vehicles when running in new brake pads, and never create a driving situation that will place a heavy load on the brakes.
A WARNING
Overheated brakes reduce the braking effect and considerably Increase the braking dis-tance.
• When driving downhill the brakes are placed under particular strain and become hot very quickly.
• Before driving down a long, steep gradi-ent, reduce speed and change to a lower gear or move the selector lever to a lower position. This will make use of the engine braking ef-fect and relieve the load on the brakes.
• Non-standard or damaged front spoilers could restrict the airflow to the brakes and cause them to overheat.
A WARNING
Wet brakes or brakes coated with ice or road salt react more slowly and require longer braking distances.
• Carefully apply the brakes to test them.
• Always dry brakes and clean off any coat-Ing of Ice and salt with a few cautious appli-cations of the brake when visibility, weather, road and traffic conditions permit.
A WARNING
Driving without the brake servo can consider-ably Increase the braking distance and thus cause accidents and serious Injuries.
• Never allow the vehicle to roll if the engine Is switched off.
Starting the engine, changing gear and parking 273

A WARNING (Continued)
• Although the brake support systems are very effective and can help to control the ve-hicle in difficult driving situations, please al-ways remember that the driving stability of the vehicle depends on the tyre grip.
• When accelerating on a slippery surface, for example on ice and snow, press the accel-erator carefully. The wheels can spin even when brake support systems are active, and this can lead to a loss of control of the vehl-cl e.
A WARNING
ESC will be considerably less effective if oth· er components and systems that affect driv-ing dynamics are not serviced correctly or are not functioning properly. This also ap-plies, but not exclusively, to the brakes, tyres and other systems that have already been named.
Switching the TCS on and off
BSO·OC40
Fig. 224 in the centre console: button for switch-ing the TCS on and off manually.
.-m First read and observe the introductory l-J=J.I information and safety warnings & on page 269.
276 Wh1lo driving
A WARNING (Continued)
• Please always note that modifications and changes to the vehicle can affect the function of the ABS, BAS, EDL, TCS and ESC.
• Alterations to the suspension system or the use of non-approved wheel and tyre com-binations can affect the function of ABS, BAS, TCS, EDL and ESC and reduce their ef· fectiveness.
• Suitable tyres are also crucial if ESC is to function optlmaliy =>page 367.
m The ESC and TCS can only function properly L.:U if ail 4 wheels are fitted with the same tyres. Any differences in the roiling radius of the tyres can cause the system to reduce engine power unex-pectedly.
m If there is a fault in the ABS, the ESC, TCS lU and EDL will also stop working.
m Operating noises may be heard during the L.:U self-regulation processes of the systems ex-plained above. The Electronic Stability Control (ESC) only func-tions when the engine is running. lt consists of ABS, EDL and TCS.
When the engine is running, the TCS can be switched off by pressing the@ 224 button. The TCS should only be switched off in certain sit-uations when the traction achieved is not sufficient. For example:
• When driving in deep snow or on loose surfa-ces.
• When rocking the vehicle backwards and for-wards to free it from mud.
Then press the@ 224 button to switch the TCS back on.

Brake fluid
B7E.02AO
Fig. 225 In the engine compartment: cap on the brake fluid container.
r-111 First read and observe the Introductory l-Jr:,U Information and safety warnings&. on page 269.
Brake fluid will gradually absorb water from the surrounding air. The brake system will be damaged if there is too much water in the brake fluid. The boiling point of the brake fluid is also considerably reduced by the water content. Heavy use of the brakes may cause a vapour lock in the brake sys-tem if the water content is too high. Vapour locks reduce levels of braking power, considerably in-crease braking distance and can even cause the brake system to fail completely. Your own safety and that of other road users depends on having a brake system that functions properly at all times
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the vehicle. To ensure optimal operation of the brake system, Volkswagen Commercial Vehicles recommends the use of brake fluid compliant with VW stand-ard 501 14.
Before using a particular brake fluid, check that the specifications printed on the container correspond to the vehicle requirements.
Brake fluid that is compliant with VW stand-ard 501 14 is available from Volkswagen Commer-cial Vehicles dealerships.
If this brake fluid is not available and it is necessa-ry to use another high-quality brake fluid instead, brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can be used.
Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 have the same chemical com-position. Some of these brake fluids may contain chemicals that can damage or destroy brake sys-tem components over time.
To ensure sustained optimal operation of the brake system, Volkswagen Commercial Vehicles there-fore recommends the use of brake fluid that is compliant with VW standard 501 14.
Brake fluid that is compliant with VW stand-ard 501 14 fulfils the requirements of DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4.
Brake fluid level
The brake fluid level must always be between the MIN and MAX marking of the brake fluid container or above the MIN marking &.
The brake fluid level cannot be checked accurately in all models as engine components may partially conceal the brake fluid container. If the brake fluid level cannot be read exactly, please go to a quali-fied workshop.
The brake fluid level drops slightly when the vehi-cle is being used as the brake pads wear and the brakes are automatically adjusted.
Changing the brake fluid
The brake fluid must be changed as indicated in the service schedule Service schedule. The brake fluid should be changed by a qualified workshop. Volkswagen Commercial Vehicles rec-ommends using a Volkswagen Commercial Vehi-cles dealership for this purpose. Only brake fluid that confonns with the required specification should be used.
A WARNING
Brake failure or reduced braking effect can be caused by the brake fluid level being too low or by brake fluid that Is too old or unsuitable.
• The brake system and brake fluid level must be checked regularly.
• The brake fluid should be changed regu-larly, according to the service schedule Service schedule.
• Heavy use of the brakes may cause a va-pour lock If the brake fluid Is left In the sys-tem for too long. Vapour locks reduce levels
Starting the engine, changing gear and parking I 277