Removing wax
Car washes and care products could leave wax deposits on the glass surfaces. Wax residue can only be removed using a special cleaning product or cleaning cloths. Wax deposits on the wind-screen can cause the wiper blades to rub. Volks-wagen Commercial Vehicles recommends that a glass cleaning cloth G 052 522 A1 be used to re-move wax deposits from the windows and exterior mirrors each time the vehicle is washed.
A window cleaning agent specifically for removing wax will stop the blades rubbing if added to the windscreen wash water. Dilute the cleaner as in-structed. Grease-removing cleaners will not re-move wax deposits =-CD.
Special cleaners, glass cleaners and glass clean-ing cloths are available from Volkswagen Commer-cial Vehicles dealerships.
Removing snow
Use a small brush to remove snow from the win-dows and exterior mirrors.
Removing ice
The best method for removing ice is to use a de-icer spray. If you use an ice scraper, do not move it to and fro, but push it in one direction only. Mov-ing the ice scraper backwards can cause dirt to scratch the window.
Cleaning and changing wiper blades
Fig. 285 Changing the wiper blades.
1"'111 First read and observe the introductory l..-J,:.U information and safety warnings & on page 380.
A WARNING
Dirty or misted windows reduce visibility and Increase the risk of accidents and severe in-juries.
• Only drive when you have a clear view through all windows.
• Ice, snow and mist must be removed from the inside and outside of all windows.
CD
• Never combine the recommended cleaning agents with other cleaning agents for use in the windscreen washer fluid. This can cause the in-gredients to separate and block the windscreen washer jets.
• Never use warm or hot water to remove snow and Ice from windows and mirrors. This can cause the glass to crack.
• The heating elements for the rear window heater are on the Inside of the rear window. Never apply stickers over the heating elements and never clean the inside of the rear window with corrosive or acidic detergents or any other chemicals.
The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the wiper blade moves quietly over the windscreen. If the graphite coating is damaged, the windscreen wiper will become louder. .,..
Vehicle care and maintenance 383
Belt height adjuster . . . . . • . . . . . . . . . . . . . . 86
Belt tensioner . . . . . . . . . . . . . . . . . . . . . . . . . 86 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Service and disposal . . . . . . . . • . . . . . . . . 87
Bench seaUbed Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Bench seaUbed, California Load-through hatch . . . . . . . . . . . . . . . . . 212 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Removing and installing . . . . . . . . . . . . . . 195 Setting up the bed . . . . . . . . . . . . . . . . . . 196
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Black ice warning . . . . . . . . . . . . . . . . . . . . . 21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Entering password for rear-seat telephony .1.90 Establishing a connection for rear-seat tel-ephony. . . . . . . . . . . . . . . . . 190
Bonnet Closing . . . . . • . . . . . . . . . . . • . . . . . . . . . 352 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Boot lid see Tail gate . . . . . . . . . . . . . . . . . . . . . . . . 49
Bottle holders . . . . . . . . . . . . . . . . . . . . . . . 155
Brake Assist system (BAS) see Brake support systems . . . . . . . . . . . 275 Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Specification . . . . . . . . . . . . . . . . . . . . . . . 277
Brakes . . . . . . . . . . . . . • . . . . . . . . . . . . . . . 269 Brake fluid . . . . . . . . . . . . . . . . . . . . . 277 Brake fluid level . . . . . . . . . . . . . . . . . . . . 277 Brake pads . . . . . . . . . . . . . . . . . . . • . . . . 272 Brake servo . . . . . . . . . . . . . . . . . . . . . . . 273 Brake support systems . . . . . . . . . . . . . . 274 Changing the brake fluid . . . . . . . . . . . . 277 Emergency brake lights for hard braking . 412 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Handbrake . . . . . . . . . . . . . . . . . . . . . . . . 271 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 270 Running in brake pads . . . . . . . . . . . . . . . 272 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 270
Brake servo . . . . . . . . . . . . . . . . . . . . . 273, 274
Brake support systems . . . • . . . . . . . . . . . . 274 ABS ............................. 274 BAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 EDL ............................. 274 ESC ............................. 274 TCS ............................. 274 Brake system . . . . . . . . . . . . . . . . . . . . . . . . 274 see Brakes . . . . . . . . . . . . . . . . . . . . . . . . 273
Breakdown Vehicle safety...................... 412
Breakdown set . . . . . . . . . . . . . . . . . . . . . . . 425 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 427 Inflating the tyre . . . . . . . . . . . . . . . . . . . . 428 More than one damaged tyre . . . . . . . . . . 425 Preparation . . . . . . . . . . . . . . . . . . . . . . . 427
Sealing the tyre . . . . . . . . . . . . . . . . . . . . 428 Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Test after driving for 10 minutes . . . . . . . . 429 When not to use . . . . . . . . . . . . . . . . . . . . 425
Buckle straps . . . . . . . . . . . . . . . . . . . . . . . . 128 Bulb defect see Changing bulbs . . . . . . . • . . . . . . . . . 432 Business
c
2-seat arrangement . . . . • . . . . . . . . • . . . 182 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 180 Rear-seat telephony . . . . . . . . . . . . . . . . . 187 Seat functions. rear . . . . . . . . . . . . . . . . . 182 Seat heater in the 2-seat arrangement 183 Vehicle overview . . . . . . . . . . . . . . . . . . . 180
California 12-volt socket . . . . . . . . . . . . . . . . . . . . . . 244 230-volt power supply . . . . . . . . . . . . . . . 245 Additional batteries . . . . . . . . . . . . . . . . . 248 Air conditioning system . . . . . . . . . . • . . . 250 Awning ........................... 226 Battery charger . . . . . . . . . . . . . . . . . . . . 247 Central control panel . . . . . . . . . . . . . . . . 204 Darkening the interior of the vehicle . . . . 215 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 215 Electric pop-up roof . . . . . . . . . . . . . . . . . 221 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 192 Gas system . . . . . . . . . . . . . . . . . . . . . . . 233 Interior lights . . . . . . . . . . . . . . . . . . . . . . 208 Manual pop-up roof . . . . . . . . . . . . . . . . . 218 Power supply in the vehicle . . . . . . . . . . . 242 Practical tips . . . . . . . . . . . . . . . . . . . . . . . 252 Seat functions, rear . . . . . . . . . . . . . • . . . 193 Stowage areas . . . . . . . . . . . . . . . . . . . . . 210 Supplementary heater . . . . . . . . . . . . . . . 251 Tables and camping chairs . . . . . . . . . . . 229 Vehicle overview . . . . . . . . . . . . . . . . . . . 192 Water supply and disposal . . . . . . . . . . . . 237
Camera ............................. 293 Camping chairs, California . . . . . . . . . . . . . 232 Camping equipment, California Camping chairs . . . . . . . . . . . . . . 232 Work table . . . . . . . . . . . • . . . . . . . . 230, 231
Capacities Ad Blue tank . . . . . . . . . . . . . . . . . . . • . . . 346 Fuel tank . . . . . . . . . . . . . . . . . . . 343 Washer fluid reservoir . . . . . . . . . . . . . . . 121
Car-Net see Volkswagen Car-Net . . . . . . . . . • . . . 402
Care see Vehicle care . . . . • . . • . . . . . . . . • . . . 380 Car telephone . . . . . . . . . . . . . . . . . . . . . . . . 398
Catalytic converter . . . . . . . . . . . . . . . . . . . 408 Fault . . . . . . . . . . . . . . . . . . . • . . . . . . . . . 408 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407
Index 467
Gear-change Indicator . . . . . . . . . . • . . . . . 268
Glasses compartent . . . . . . . . . . . . . . . . . . 152
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151
Gross vehicle weight rating . . . . . . . . . . . . 450
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H
Handbrake
Hands-free system in the passenger com· partment
271
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327
High-pressure cleaner . . . . . . . . . . . . . . . . 382
High-visibility waistcoat . . . . . . . . . . . . . . . 413
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284
Horn ................•................ 11
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419
ICC 173
Identification number . . . . . . . . . . . . . . . . . 451
If and when.......................... 410
Ignition see Engine and ignition . . . . . . . . . . . . . . 257
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . . . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . . . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . . 354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05
Interior lights ................ , ........ 114
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96
Index 473
Tyre damage . . . . . . . . . . . . . . . . . . . . . . 373 Tyre identification number (TIN) . . . . . . . . 376 Tyre lettering . . . . . . . . . . . . . . . . . . . . . . 375 Tyre load . . . . . . . . . . . . . . . . . . . . . . . . . 377 Tyre pressure . . . . . . . . . . . . . . . . . . . . . . 371 Tyres with directional tread pattern . . . . . 377 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 373 Valve caps . . . . . . . . . . . . . • . . . . . . . . . . 372 Wear indicator . . . . . . . . . . . . . . . . . . . . . 372 Wheel balancing . . . . . . . . . . . . . . . . • . . 373 Winter tyres . . . . . . . . . . . . . . . . . • . . • . . 378 With directional tread pattern . . . . . . . . . . 368 Windows electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Window winders mechanical . . . . . . . . . . . . . . . . . . . . . . . . . 55 Windscreen Checking for damage . . . . . . . . . . . . . . . . . 111 Repairing stone chips (note) . . . . . . . . . . 396 Repairing (note) . . . . . . . . . . . . . . • . . . . . 396 Replacing (note) . . . . . . . . . . . . . . . . . . . . 396
Windscreen heating . . . . . . . . . . . . • . . . . . 326 Windscreen washer .............•...... 116
Windscreen washer fluid Checking . . . . . . . . . . . . . . . . . . . . . . . . . 120 Indicator lamp ...................... 117 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Windscreen wash . . . . • . . . . . • . . . . . . . . 121
Wing doors Child proof lock . . . . . . . . . . . . • . . • . . . . . . 55 Closing ............................ 54 Door arresters . . . . . . . . . . . . • . . . . . . . . . 54 Driving with open doors . . . . . . . . . . . . . . 129 Locking from the inside . . . . . . . . . . . . . . . 54 Opening .................•......... 53 Unlocking from the inside . . . . . . . . . . . . . . 54 Warning lamp . . . . . . . . . . . . . . . . . . . . . . . 53
Winter conditions . . . . . . . . . . . . . . . . . . . 253 Anti-freeze for windscreen washer fluid . . 121 Auxiliary air heater . . . . . . . . . . . . . . . . . . 332 Camera's field of view ................ 111
484 I Index
Filter preheater . . . . . . . . . . . . . . . . . . . . . 345 Fuel consumption . . . . . . . . . . . . . . . . . . . 280 Headlight washer system . . . . . . . . . . . . . . 118 Menu settings . . . . . . . . . . . . . . . . . . . . . . . 30 Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Salt deposits . . . . . . . . . . . . . . . . . . . . . . 120 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Snow chains . . . . . . . . . . . . . . . . . . . . . . . 379 Supplementary heater . . . . . . . . . . . . . . . 332 Towing ........................... 140 Tread depth . . . . . . . . . . . . . . . . . . • . . . . 372 Tyre pressure . . . . . . . . . . . . . . . . . . . . . . 371 Washer fluid reservoir . . . . . . . . . . . . . . . 121 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345 Winter tyres ......• ·. . . . . . . . . . . . . . . . 378
Winter diesel . . . . . . . . . . . . . . . . . . . . . . . . 345
Winter tyres . . . . . . . . • . . . . . . . . . . . . . . . . 378 Four-wheel drive . . . . . . . . . . . . . . . . . . . 378 Speed limitation . . . . . . . . . . . . . . . . . . . . 378
Wiper blades Changing . . . . . . . . . . . . . . . . . . . . . . . . . 383 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Wipers ............................... 116 Folding back the wiper blade ........... 119 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Headlight cleaning system ............. 118 Heated windscreen washer jets ......... 118 Lifting the wiper blade . . . . . . . . . . . . . . . . 119 Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . 119 Service position . . . • . . . . . . . . . . . . . . . . . 119 Things to note ...................... 118 Wiper lever . . . . . . . • . . . . . . . . . . . . . . . . . 117
Wireless heated windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116 Wireless heated and Infrared-reflecting windscreen ......................... 116
Workshop visits...................... 410 Work table California . . . . . . . . . . . . . . . . . . . . . . . . . 230
Work table, California Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 231