2019 VOLKSWAGEN TIGUAN Media

•Only top up coolant if there is coolant residue in the expansion tank. If this is not observed, the
engine could be damaged. If you cannot see any coolant in the expansion tank do not drive
on. Seek professional assistance.
•If you can see coolant residue in the coolant expansion tank, refill coolant until the level remains
stable.
•The coolant level must be between the marks on the coolant expansion tank ⇒ Fig. 229. Do
not fill above the top edge of the marked area⇒.
•Close the cap tightly.
•If in an emergency you do not have access to the required specification ⇒ Coolant 
specification, do not use any other coolant additive! Instead, initially refill with distilled water⇒
only. Then add the correct proportion of coolant additive as soon as possible ⇒ Coolant 
specification.
Brake fluid
Hot steam or coolant can cause serious burns.
•Never open the bonnet if you can see or hear steam or engine coolant coming out of
the engine compartment. Always wait until you can no longer see or hear escaping
steam or coolant.
•Always allow the engine to cool down completely before carefully opening the bonnet.
Hot components can burn the skin.
•The following points should be noted before opening the bonnet once the engine has
cooled down:
- Switch on the electronic parking brake and move the selector lever to position P
or move the gear lever to the neutral position.
- Switch off the ignition and remove the vehicle key from the ignition lock.
- Always keep children away from the engine compartment and never leave the
vehicle unattended.
•The cooling system is under pressure when the engine is hot. Never open the cap of
the coolant expansion tank when the engine is hot. Coolant may spray out and cause
serious burns and other injuries.
- Turn the cap slowly and very carefully anti-clockwise while exerting gentle
downward pressure on the cap.
- Always protect the face, hands and arms from hot coolant or steam with a large,
thick cloth.
•When refilling, do not spill any service fluids on engine components or on the exhaust
system. The spilt service fluids can start a fire. In certain circumstances, the ethylene
glycol in the engine can catch fire.
WARNING
•Refill only with distilled water. All other types of water can cause corrosion in the
engine due to the chemical components contained therein. This can also lead to engine
failure. If any other type of water than distilled water is refilled, the fluid in the cooling
system should be completely replaced immediately by a qualified workshop.
•Do not fill coolant above the top of the marked area ⇒ Fig. 229. Otherwise the excess
coolant will be pressed out of the cooling system when the engine is hot and could
cause damage.
•If a large amount of coolant has been lost, do not refill the coolant until the engine has
cooled completely. Heavy coolant loss is an indication of leaks in the engine cooling
system. The engine cooling system should be checked by a qualified workshop as
soon as possible. Failure to do so can result in engine damage.
•Do not top up with coolant if there is no more coolant in the coolant expansion tank. Air
could have entered the cooling system. Do not drive on! Seek expert assistance. Failure
to do so can result in engine damage.
•When topping up service fluids, please ensure that you pour the correct service fluids
into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE

Brake fluid can pollute the environment. Any spilt service fluids must be cleaned up and
disposed of properly.
12-volt vehicle battery
Introduction
This chapter contains information on the followingsubjects:
⇒ Checking the electrolyte level of the 12-volt vehicle battery
⇒ Charging, replacing, disconnecting and connecting the 12-volt vehicle battery
⇒ Troubleshooting
The 12-volt vehicle battery is a component of the electrical system and serves to supply power in
the vehicle.
You should only carry out work on the electrical system if you know exactly how to perform the
required tasks, are aware of the general safety procedures and have access to the correct
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious
injuries ⇒. All work should be carried out by a qualified workshop. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Location of the 12-volt vehicle battery
Depending on the vehicle equipment level, the 12-volt vehicle battery may be located in the engine
compartment or in the luggage compartment under the luggage compartment floor.
Explanation of the warnings on the 12-volt vehicle battery
m/k/n948MKAlways wear eye protection!m/k/n947MKElectrolyte is very corrosive
and caustic. Always wear protective gloves and eye protection!m/k/n944MKNo fires,
sparks, naked lights or smoking!m/k/n946MKA highly explosive mixture of gases is given
off when the 12-volt vehicle battery is charging!m/k/n945MKAlways keep children away
from battery acid and the 12-volt vehicle battery!m/k/n949MKAlways observe the owner's
manual!
Brake failure or reduced braking effect can be caused by the brake fluid level being too
low or by brake fluid that is too old or unsuitable.
•The brake system and brake fluid level must be checked regularly.
•The brake fluid should be changed regularly.
•Heavy use of the brakes may cause a vapour lock if the brake fluid is left in the system
for too long. Vapour locks reduce levels of braking power, considerably increase
braking distance and can cause the brake system to fail completely.
•Please ensure that the correct brake fluid is used. Only use brake fluid that is explicitly
compliant with VW standard 501 14.
•Any other brake fluid or a low-quality one can affect the functioning of the brakes and
reduce their effectiveness.
•If a brake fluid compliant with VW standard 501 14 is not available, use a high-quality
brake fluid compliant with DIN ISO 4925 CLASS 4 or the US standard FMVSS 116 DOT
4, but only in exceptional circumstances.
•The refilled brake fluid must be new.
WARNING
Brake fluid is toxic.
•In order to reduce the risk of poisoning, never use bottles or other containers to store
brake fluid. There is always a risk of someone drinking from such containers, even if
they are labelled appropriately.
•Brake fluid must always be stored in its original sealed container and kept out of the
reach of children.
WARNING
Brake fluid that has leaked or been spilt can damage the vehicle paintwork, plastic parts
and tyres. Wipe off brake fluid that has leaked or been spilled immediately from all parts of
the vehicle.
NOTICE

Vehicles with auxiliary heater ⇒ Auxiliary heater and ventilation and vehicles with the 12-volt
battery in the luggage compartment are fitted with special batteries. The acid level of these 12-volt
vehicle batteries cannot be checked for technical reasons. Go to a qualified workshop to have the
12-volt vehicle battery checked.
Preparation (vehicles with 12-volt battery in the engine compartmentyf
•Preparing the vehicle for working in the engine compartment ⇒ In the engine compartment.
•Open the bonnet ⇒ In the engine compartment.
Opening the cover of the 12-volt vehicle battery
To open, fold the cover open in the direction of the arrow ⇒ Fig. 232.
To close, fold the cover against the direction of the arrow ⇒ Fig. 232.
Checking the electrolyte level (12-volt vehicle batteries with battery
windowyf
•Ensure that enough light is available for you to clearly see the colours in the round window on
the top of the 12-volt vehicle battery ⇒ Fig. 233 (arrowyf1HYHUXVHQDNHGIODPHVRUJORZLQJ
matter (e.g. cigarettesyfDVDOLJKWVRXUFH.
•The colour displayed in the round viewer changes according to the electrolyte level in the
battery.
Light yellow or without colourThe electrolyte level of the 12-volt vehicle battery is too low. The 12-
volt vehicle battery should be checked by a qualified workshop and replaced if necessary.BlackThe
electrolyte level of the 12-volt vehicle battery is correct.
Charging, replacing, disconnecting and connecting the 12-volt
vehicle battery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If you suspect that the 12-volt vehicle battery is damaged or faulty, go to a qualified workshop and
have the 12-volt vehicle battery checked.
Charging the 12-volt vehicle battery
The 12-volt vehicle battery should be charged by a qualified workshop, as the technology used in
factory-fitted 12-volt vehicle batteries requires voltage-limited charging ⇒. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Replacing the 12-volt vehicle battery
The 12-volt vehicle battery has been developed to suit the conditions of its location and has special
safety features. If a 12-volt vehicle battery has to be replaced, discuss the electromagnetic
compatibility, size and necessary maintenance, performance and safety requirements for the new
12-volt vehicle battery with a Volkswagen dealership before purchase.
Only maintenance-free 12-volt vehicle batteries compliant with the standards TL 825 06 and
VW 7 50 73 should be used. These standards must be dated July 2012 or later.
In vehicles with a start/stop system or vehicles with an auxiliary heater ⇒ Auxiliary heater and 
ventilation, always have the 12-volt vehicle battery replaced by a qualified workshop, as the vehicle
electronics must be adapted as part of the replacement process. Only qualified workshops have the
technology required to carry out this adjustment correctly. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Disconnecting the 12-volt vehicle battery
Please note the following if the 12-volt vehicle battery has to be disconnected from the electrical
system in the vehicle:
Any work on the 12-volt vehicle battery can cause serious chemical burns, explosions and
electric shocks.
•Always wear eye protection and protective gloves.
•Electrolyte is very aggressive. It can burn the skin and can cause blindness. When
working with the 12-volt vehicle battery, ensure that your hands, arms and face in
particular are protected from acid spillages.
•Never tilt the 12-volt vehicle battery. Electrolyte may spill out of the battery vents and
cause chemical burns.
•Never open a 12-volt vehicle battery.
•If acid is spilt in your eye or on your skin, rinse immediately for several minutes with
cold water. Then consult a doctor immediately.
•If acid is swallowed, consult a doctor immediately.
WARNING

Driving on unpaved roads for long periods, or a sporty driving style, can temporarily
deactivate the Tyre Pressure Loss Indicator. The indicator lamp shows the malfunction, but
disappears if the road conditions or driving style change.
Troubleshooting for the Tyre Pressure Monitoring System
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit up
•Do not drive on!
•Check all wheels for exterior damage or foreign bodies that have entered the tyres.
•Check the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Check and adjust the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Avoid long journeys and high speeds as long as the warning is displayed.
•Check ⇒ Tyre pressure and adjust the tyre pressure for all tyres.
Flashes
•Switch off or avoid any disruptive sources, e.g. two-way radios, remote controls or children's
toys.
•Switch the ignition off and then back on again. If the problem persists, seek expert assistance.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Useful information about wheels and tyres.
WARNING

Useful information about wheels and tyres
Introduction
This chapter contains information on the followingsubjects:
⇒ Handling wheels and tyres
⇒ Wheel rims and wheel bolts
⇒ Tyre pressure
⇒ Tread depth and wear indicators
⇒ Tyre damage
⇒ Spare wheel or temporary spare wheel
⇒ Tyre lettering and tyre type
⇒ Maximum load and speed range for tyres
⇒ Winter tyres
⇒ Snow chains
The tyres are the most used and most underestimated parts of a vehicle. Tyres are very important
as the narrow tyre surfaces are the only contact between the vehicle and the road.
The service life of tyres is dependent on tyre pressure, driving style, handling and correct fitting.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Tyre pressure.
WARNING

Handling wheels and tyres
Fig. 235 Diagram showing how to swap wheels.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The wheels and tyres approved by Volkswagen have been carefully selected.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 235 is recommended to help
ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the rims and tyres
•Always drive over kerbs slowly and at a right angle.
•Check the tyre pressure regularly.
•Never exceed the top speed and load permitted for the tyres that are fitted ⇒ Tyre lettering and 
tyre type.
•Damaged or worn tyres must be replaced immediately ⇒ Tyre damage.
•Protect the wheels from contact with corrosive substances, including oils, lubricants, fuel and
brake fluid ⇒.
•Replace missing dust caps immediately.
Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age quicker than tyres that are used all the time.
New tyres or tyres which are old, worn down or damaged cannot provide full levels of
vehicle control and braking power.
•Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents
and serious injuries.
•All four wheels must be fitted with radial tyres of the same type, size (rolling
circumferenceyfDQGWKHVDPHWUHDG.
•New tyres will have to be run in as they will initially have reduced grip and braking
effect. Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
•Check tyre pressures regularly when the tyres are cold, and always keep to the
specified value. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent when driving that the tread peels off and the tyre bursts.
•Never drive with worn tyres or tyres that are damaged (cuts, cracks or blistersyf'ULYLQJ
with tyres in this condition can result in blown tyres, accidents and serious injuries.
Worn or damaged tyres must be replaced as soon as possible.
•Never exceed the top speed and load permitted for the fitted tyres.
•The effectiveness of the driver assist systems and brake support systems depends on
the tyre grip.
•If you notice unusual vibrations or if the vehicle pulls to one side when driving, stop
the car immediately and check the wheels and tyres for damage.
•In order to reduce the risk of losing control of the vehicle, and the risk of accident and
serious injury, never loosen the bolts on wheel rims with bolted on wheel rim rings.
•Do not use wheels or tyres if you do not know their history. Used wheels and tyres
could be damaged, even if the damage is not visible.
•Even if they have not been used, old tyres can suddenly lose pressure or burst,
especially at high speeds, and thus cause accidents and serious injuries. Avoid using
tyres that are more than six years old. If you have no alternative, drive slowly and with
extra care at all times.
WARNING

Tyre damage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Damage to tyres and wheel rims is often hidden ⇒.
•If you suspect that a wheel is damaged, stop the vehicle as soon as it is safe to do so.
•Check the tyres and rims for damage.
•If a tyre is damaged, do not drive on. Seek expert assistance.
•If there is no visible damage, drive slowly and cautiously to the next qualified workshop in order
to have the vehicle checked.
Foreign bodies in the tyre
•Leave the foreign body in the tyre if it has entered the inner tyre. Foreign bodies that are stuck
between the tyre tread blocks can be removed.
•Replace the damaged wheel ⇒ Changing a wheel or seal the tyre with the breakdown set and
inflate it ⇒ Breakdown set. Seek professional assistance for this if necessary.
•Check and adjust the tyre pressure.
•Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Tyre wear
Fast cornering, heavy acceleration and hard braking all increase tyre wear.
Wheel imbalance may develop when the vehicle is driven; you will notice this by nervous steering
response. Unbalanced wheels will affect the level of tyre wear. In this case the wheels should be
balanced again.
Incorrect wheel alignment causes excessive tyre wear, impairing the safety of the vehicle. The
wheel alignment should be checked by a qualified workshop if tyres show excessive wear.
Spare wheel or temporary spare wheel
Fig. 239 In the luggage compartment: handwheel for securing the spare wheel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause
serious injury.
•Tyres must be replaced at the latest when the tread is worn down to the tread wear
indicators.
•Worn tyres have considerably less grip, particularly on wet roads, which can cause the
vehicle to glide along the road surface (aquaplaningyf.
•Worn tyres reduce the possibility of controlling the vehicle well in normal and difficult
driving situations and increase braking distance and the risk of skidding.
WARNING
If you notice unusual vibration or the car pulling to one side while the vehicle is in motion,
this may indicate that one of the tyres is damaged.
•Reduce speed immediately and park the vehicle without obstructing traffic.
•Check the tyres and rims for damage.
•Never drive on if wheels or tyres are damaged. Seek expert assistance instead.
•If there is no visible damage, drive slowly and cautiously to the next qualified
workshop in order to have the vehicle checked.
WARNING

If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance
from moving traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The caps protect the wheel bolts and should be placed fully back in position after changing the
wheel.
Removing and fitting the caps
•Removing: take the wire hook from the vehicle tool kit ⇒ Vehicle toolkit.
•Insert the wire hook through the opening in the cap ⇒ Fig. 243 and pull off in the direction of
the arrow.
•Fitting: press the caps on the bolts as far as they will go.
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not
onto conventional wheel bolts.
Changing a wheel
Introduction
This chapter contains information on the followingsubjects:
⇒ Preparations for changing a wheel
⇒ Wheel bolts
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered from the factory without a jack or box spanner. If this is the case, the
wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one
axle, or all tyres are damaged, seek expert assistance.
Preparations for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for
changing the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from
your area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•Check that the surface the vehicle is parked on is level and firm. If necessary use a
large, strong board or similar support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
•In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-
synchronised immediately after new tyres are fitted ⇒ Tyre monitoring systems.
WARNING