Fig. 184 On the instrument cluster display: the bonnet is open or has not been closed properly. 
A symbol in the instrument cluster display Fig. 184indicates if the bonnet is open or is not closed 
properly. 
Do not drive on! If necessary, lift the bonnet and then close it again. 
This symbol is also visible when the ignition is switched off and will go out a few seconds after the 
vehicle has been locked when all doors are closed. 
 
WARNING 
Failure to observe warnings can cause your vehicle to break down in traffic, which can lead to 
accidents and serious injuries. 
ver ignore any warnings. 
 
 
The symbol can differ depending on the version of the instrument cluster. 
Service fluids and consumables 
All service fluids and consumables, e.g. tyres, coolant and vehicle batteries, are being constantly 
developed. The same applies to toothed belts, engine oils and spark plugs for combustion engines, 
for example. For this reason, service fluids and consumables should be replaced at a qualified 
workshop. Volkswagen dealerships always have the latest information about any changes. 
 
WARNING 
Unsuitable service fluids and consumables, and the incorrect use of these fluids and consumables, 
can cause accidents, serious injuries, burns or poisoning. 
e kept in their original sealed container.  
in the display of the instrument cluster serves as a reminder for the due date of the next service 
event. 
Your vehicle will receive either the fixed service or flexible service for the oil change service, 
depending on the vehicle equipment, the engine type and the operating conditions. 
How do I know which type of service my vehicle needs? 
Fig. 210(arrow) Technical data 
 
Service eventa) PR No. Service type Service interval 
Oil change service QI1 Fixed Every 5,000 km or 1 yearb). 
QI2 Every 7,500 km or 1 yearb). 
QI3 Every 10,000 km or 1 yearb). 
QI4 Every 15,000 km or 1 yearb). 
QI6 Flexible According to service interval display. 
Inspection According to service interval display. 
Observe the information on engine oil specifications according to VW standards Engine oil 
Features of the flexible service 
With the flexible service, you only need to have an oil change service carried out if your vehicle 
requires one. Individual operating conditions and personal driving style are taken into account in 
order to determine this point in time. An important part of the flexible service is the use of LongLife 
engine oil instead of conventional oil. 
Observe the information on engine oil specifications according to VW standards Engine oil 
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a 
fixed service can affect your service costs. Your service advisor will be pleased to help. 
Service interval display 
Scheduled services at Volkswagen are displayed in the service interval display in the instrument 
cluster Service interval displayor in the Vehicle settings menu in the Infotainment system 
Vehicle settings menues that include 
an oil change or inspection. When an individual service is due, additional work that is due can also be 
carried out, e.g. changing brake fluid and spark plugs. 
a) Information is stated for vehicles used under normal operating conditions. 
b) Whichever comes first.