
Front view 
 
Fig. 2 Front view of the vehicle. 
Key to Fig. 2 
 
Windscreen: 
Vehicle identification number Technical data
Windscreen wipers WipersWiper blades
Rain/light sensor in the area of the interior mirror Rain/light sensorCaring for and cleaning the 
vehicle exterior
Sensor for lighting functions Caring for and cleaning the vehicle exterior
Bonnet opening lever In the engine compartment
Behind the Volkswagen badge: radar sensor for assist systems Caring for and cleaning the 
vehicle exterior
Sensors for assist systems Caring for and cleaning the vehicle exteriorDriver assist systems
Behind a cover: mounting for towing eye Tow-starting or towing
Lights in the bumper LightsChanging bulbs 

Rear view 
 
Fig. 4 Overview of the rear of the vehicle. 
Key to Fig. 4 
High-level brake light 
 
Rear window: 
Rear window heating Heating and air conditioning system
Rear window wiper WipersWiper blades
 
Volkswagen badge: 
To open the boot lid Opening and closing the boot lid
With camera for assist systems Driver assist systems
Sensors for assist systems Caring for and cleaning the vehicle exterior
Towing bracket Trailer towing
Behind a cover: mounting for towing eye Tow-starting or towing 

 
 
When you start the engine after the 12-volt vehicle battery has been totally discharged or changed, 
you may find that system settings (time, date, personal convenience settings and programming) and 
user accounts have been changed or deleted. Check and correct the settings as necessary once the 
12-volt vehicle battery has been sufficiently charged. 
Vehicle settings menu 
First read and observe the introductoryinformation and safety warnings
You can switch individual functions and systems on and off and make settings in the vehicle settings 
of the Infotainment system. 
Opening the Vehicle settings menu 
Switch on the ignition. 
Switch on Infotainment system if necessary. 
Press the button or function button. 
Touch the Vehicle and function buttons to open the Vehicle settings menu. 
Touch the corresponding function buttons to open additional menus in the Vehicle settings menu or 
to make settings in the menu options. 
If the checkbox in the function button is ticked , the respective function is switched on. 
Touch the function button to return to the previous menu. 
Performance monitor 
First read and observe the introductoryinformation and safety warnings
The performance monitor is a display for sporty driving. The digital instruments display real-time 
values for engine power, temperature and acceleration that are determined by sensors on the 
vehicle. This provides the driver with an overview of driving dynamics. 
 
Fig. 23 On the Infotainment system display: performance monitor.  

 vehicle occupants during frontal and side collisions by reducing their 
movement in the direction of the collision. 
Each triggered airbag is filled by a gas generator. This causes the airbag covers to break open and the 
airbags inflate forcefully to cover their deployment zones within milliseconds. Once a vehicle 
occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag starts to 
escape to cushion the occupant and slow down their movement. This reduces the risk of severe and 
fatal injuries. A triggered airbag will not always prevent other injuries from occurring, such as 
swelling, bruising, burning and grazing. Deployment of an airbag can also result in frictional heat. 
The most important factors for triggering the airbag are the type of accident, the angle of impact, 
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage 
to the vehicle does not always mean that the airbag should have been triggered. 
The triggering of the airbag system depends on the vehicle deceleration rate caused by the collision 
and registered by the electronic control unit. If this rate is below the reference value programmed 
into the control unit, the airbags will not be triggered, even though the vehicle may be badly 
damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle damage 
in an accident is not necessarily an indication of whether an airbag should inflate or not. It is not 
possible to define a range of vehicle speeds and reference values, since the circumstances will vary 
considerably between one collision and another. It is therefore impossible to cover every possible 
kind and angle of impact that would trigger the airbags. Important factors in the triggering of the 
airbag include, for example, the nature (hard or soft) of the object that the vehicle hits, the angle of 
impact as well as vehicle speed. 
Airbags serve only as a supplement to the three-point seat belt in some accident situations when the 
vehicle's deceleration is sufficient to trigger the airbags. Airbags can be triggered only once and only 
in certain situations. The seat belts are always there to provide protection in situations when the 
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a 
further vehicle following the initial collision, or is hit by another vehicle. 
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can work 
effectively only when the occupants are wearing their seat belts correctly and have assumed a 
proper sitting position Sitting position 
Components of the vehicle safety concept 
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of 
severe and fatal injuries. Depending on the vehicle equipment level, some of the equipment may not 
be fitted in your vehicle or may not be available in some countries. 
Optimised seat belts for all seats. 
Front airbags for driver and front passenger. 
Airbag indicator lamp . 
Control units and sensors. 
Adjustable steering column. 
If applicable, mounting points for the top tether for child seats.  

 
 Introduction 
This chapter contains information on the followingsubjects: 
Unlocking or locking the vehicle with 
Troubleshooting
The Keyless Access locking and starting system enables the vehicle to be locked and unlocked 
without active use of the key. For this purpose, a valid vehicle key must be within the vehicle's 
range. 
Unlocking or locking the vehicle with Keyless Access 
 
Fig. 52 Keyless Access: operating ranges. 
 
Fig. 53 In the door handle: sensors. 
First read and observe the introductoryinformation and safety warnings
Unlocking and locking the vehicle 
Touch the sensor Fig. 53on the inside of the driver or front passenger door handle. 
Switch off the ignition. 
Close driver or front passenger door. 
Touch the sensor Fig. 53on the outside of the driver or front passenger door handle.  

flashing once. 
Locking and unlocking the boot lid 
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle 
key is located within the operating range of the boot lid Fig. 52 
The boot lid is locked automatically after it is closed. 
If the vehicle is completely unlocked, the boot lid will not lock automatically when closed. 
Temporarily deactivating Keyless Access 
Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be 
unlocked and started due to misuse by unauthorised third parties. 
Lock the vehicle with the button in the vehicle key. 
In addition, touch the sensor on the outside of the door handle Fig. 53once within five 
seconds. Do not reach into the door handle. 
Keyless Access is temporarily deactivated. 
Check deactivation by waiting for at least ten seconds and then pull the door handle again. It should 
not be possible to open the door. 
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The Keyless Access 
locking and starting system is reactivated the next time the vehicle is unlocked. 
Operating the convenience functions 
All electric windows and the glass roof can be closed automatically. 
Keep a finger on the sensor Fig. 53of the driver or front passenger door handle for a few 
seconds until the windows and glass roof are closed. 
The sensor functions can be set in the Vehicle settings menu in the Infotainment system 
Infotainment system controls and displays 
 
The unlocking function is deactivated for a few seconds so that you can check that the vehicle has 
been locked successfully. 
 
If the message Keyless Access system faulty appears on the instrument cluster display, there may be 
a malfunction in the Keyless Access system. Go to a qualified workshop. 
 
If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the 
instrument cluster display. This may occur if the vehicle key is subject to interference by another  

 
SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it more 
difficult to break into the vehicle. The doors can no longer be opened from the inside  
Press the  button on the vehicle key once. 
Press the button on the vehicle key twice in quick succession. 
Vehicles with the Keyless Access locking and starting system: touch the sensor on the outside of the 
door handle twiceUnlocking or locking the vehicle with Keyless Access 
OR: press the central locking button in the driver door once Central locking button 
There may be an indication of the activated SAFELOCK in the display of the instrument cluster 
(SAFELOCK). 
Deactivating SAFELOCK 
Switch on the ignition. 
OR: deactivate interior monitoring and the anti-tow alarm Temporarily switching off the interior 
monitoring system and anti-tow alarm 
Before locking the vehicle, temporarily deactivate the interior monitoring and the anti-tow alarm in 
the Vehicle Settings menu in the Infotainment system Infotainment sy
The following applies when SAFELOCK is deactivated: 
The interior monitoring and the anti-tow alarm are activated and deactivated in the Vehicle settings 
menu in the Infotainment system Infotainment system controls and display
 
WARNING 
Careless or unsupervised use of SAFELOCK can cause serious injuries. 
Never leave other persons in the vehicle if the vehicle has been locked using the vehicle key. The 
doors can no longer be opened from the inside once SAFELOCK is activated. 
 
If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked, 
and not the whole vehicle. The doors are released (but not unlocked) and the central locking button 
is activated only when the ignition is switched on. 
Troubleshooting 
First read and observe the introductoryinformation and safety warnings
Indicator lamp lights up continuously 
The red LED in the vehicle door flashes at short intervals and then lights up continuously.  

 
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this 
purpose. 
Turn signals do not flash 
If the turn signals do not flash as confirmation when the vehicle is locked: 
At least one of the doors or the boot lid is not closed. 
OR: convenience closing is in progress and not all windows and the glass roof have been closed. 
Vehicle locks itself automatically 
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following 
conditions applies: 
The vehicle has been unlocked but not opened. 
The ignition has not been switched on. 
The boot lid has not been opened. 
The vehicle has been unlocked using the lock cylinder. 
The vehicle has been locked using the central locking button in the vehicle interior. 
Response when locking the vehicle with a second vehicle key 
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if 
the vehicle has been locked from the outside using a second vehicle key. Press the button on the 
vehicle key in the vehicle interior to enable it to start the engine Starting and stopping the 
engine 
Locking the vehicle after airbags have been triggered 
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of 
the damage, the vehicle can be locked as follows after an accident: 
Switch the ignition off and then back on again. 
Automatic deactivation of the sensors 
The vehicle is not unlocked or locked for an extended period. 
A sensor has been triggered an excessive number of times. 
Reactivating the sensors: 
Unlock the vehicle with the button in the vehicle key. 
 
NOTICE