2019 VOLKSWAGEN E-GOLF Rear cup

x Slide a flat object, such as a plastic credit card, underneath the right side of the cap (left side if
sitting behind the head restraint) on the right-hand seat guide rod ⇒ fig. 39 (1) to unlock the head restraint.
x Push the flat object (plastic card) in against the guide rod to depress a release button located under the cap (not visible).
x Use one hand to hold the release button in with the flat object. With your other hand, lift the same guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The right-hand guide rod is now released.
x To release the left-hand guide rod, press the flat object in (towards guide rod) and hold.
x Pull the head restraint out completely.
Installing the front head restraints
x Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides.
x Push the head restraint down ⇒ fig. 39.
x Adjust the head restraint according to the occupant's size ⇒  Adjusting the front and rear head restraints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Always reinstall head restraints as soon as possible so that vehicle occupants are proper-ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle could otherwise be damaged.

x If necessary, press the flat blade of the screwdriver from the vehicle tool kit into the slit of the trim
cap ⇒ fig. 41 (2) in the direction of the arrow and hold it in this position.
x At the same time press button (2) while a second person pulls out the head restraint completely.
x Fold the backrest of the rear seat bench back so that it locks securely.
Reinstalling the rear head restraint (both versions)
x Unlock the backrest of the rear seat bench and fold it forward ⇒  Luggage compartment.
x Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides.
x Push the head restraint down while pressing button ⇒ fig. 40 (2) or ⇒ fig. 41 (2).
x Fold the backrest of the rear seat bench back so that it locks securely.
x Adjust the head restraint according to the occupant's size ⇒  Adjusting the front and rear head restraints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Always reinstall head restraints as soon as possible so that vehicle occupants are proper-ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle could otherwise be damaged.
Adjusting the steering wheel position

Fig. 42 Manual adjustment for the steering wheel position.

d Check the condition of all safety belts regularly.
d Keep safety belts clean.
d Keep objects and liquids away from safety belt webbing, the safety belt buckle tongue, and the safety belt buckle latch and opening.
d Do not pinch or damage the safety belt or buckle tongue (for instance, when closing a door).
d Never modify, disassemble or try to repair safety belts and safety belt anchorages.
d Always fasten your safety belt properly before driving and keep it fastened whenever the vehicle is moving.
Twisted safety belt
If it is difficult to pull the safety belt out of the belt guide, the belt may be twisted inside the side trim because the belt retracted too quickly when it was taken off.
x Hold the safety belt tongue, slowly and carefully pull safety belt all the way out.
x Untwist the safety belt and slowly return the belt by hand.
If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot where it does not come in direct contact with your body. Have the safety belt untwisted immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable locking feature for child restraints in addition to the emergency locking feature. Whenever a child restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner ⇒  Child safety and child restraints.
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor. You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the switch-able locking feature by pulling on the belt. When the switchable locking feature is active, you should no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.
WARNING
Improper use and care of safety belts increases the risk of severe personal injury or death.
x Regularly check safety belts and related parts for damage.
x Damaged safety belts must be replaced; they cannot be repaired.
x Always keep safety belts clean.
x Never catch, damage or chafe safety belt webbing on sharp edges.
x Always keep objects and liquids away from the belt buckle and buckle opening.

WARNING
Unsuitable, worn, or damaged tie-down straps (elastic or non-elastic) can snap or come loose during braking or other maneuvers or in a collision. Objects secured with these straps can then come loose and fly through the passenger compartment, causing severe personal inju-ries or death.
x To help prevent baggage or other items from coming loose and flying around, always use suitable undamaged tie-down straps.
x Securely fasten the tie-down straps to the tie-downs.
x Loose or improperly secured objects in the luggage compartment can slide about sudden-ly and change the vehicle's handling.
x Secure even small and light objects. Loose objects in the luggage or passenger compart-ment can fly about during sudden braking maneuvers or in the event of an accident and in-jure occupants.
x Never exceed the maximum allowable load on the tie-downs when securing objects.
x Never secure a child restraint to the tie-downs.
WARNING
Elastic straps have to be stretched when being attached to the tie-downs in the luggage compartment. Hooks on these straps can cause serious personal injury if not handled properly and attached securely.
x Always protect eyes and face from injury from the hooks when attaching them to the tie-downs in the luggage compartment.
x Always hold the hooks on elastic straps firmly when attaching to the vehicle and do not let them snap back and hit you.
x First attach the hooks on the straps to the tie-downs at the rear seat backrest in the lug-gage compartment and then to the tie-downs near the loading edge of the luggage compart-ment. This way, if one of the hooks on the elastic straps snaps back, it will move away from you, decreasing the risk of personal injury.
The maximum load for the tie-downs is about 380 lbs. (172 kg).
For suitable straps and luggage stowage systems, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage.
x Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
x Before closing a storage compartment, always make sure that no cigarette lighter can be activated, crushed, or otherwise damaged.
x Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in other places in the vehicle. Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. High temperatures could cause the cigarette lighter to catch fire.
NOTICE
x The defroster heating wires or antenna in the rear window can be damaged by hard or sharp things on the shelf below the rear window.
x Do not keep any food, medicine, or other items sensitive to heat or cold in the vehicle. They can be damaged or made unusable by heat or cold.
x Things that are made of transparent materials (such as eyeglasses, magnifying glasses, or transparent suction cups on the windows) can magnify sunlight and damage the vehicle.
Storage compartments in the doors

Fig. 104 In the driver door: Storage compartment.

To open, fold the center armrest down.
To close, fold the center armrest up.
WARNING
Always keep the armrest folded up when the vehicle is moving to reduce the risk of injury.
x Never let anybody, especially children, ride on the rear center armrest or in the center position on the rear seat when the armrest is folded down. An improper seating position can increase the risk of serious injury in a crash.
Cup holders in the rear trim

Fig. 116 In the trim next to the rear seats (2-door models only): Cup holder.

Selector
lever
position
Designation Meaning ⇒ 
ard driving
position)
The electric drive is in the normal program
(brake energy recuperation levels 0 - 3).
"
Very high
brake energy
recuperation
Very strong brake energy recuperation in over-
run mode (brake energy recuperation level 4).
+ Changing
gear selection
Switch between (D) and (B) by pulling the
selector lever once to the rear from gear posi-
tion D/B ⇒ fig. 127. The selector lever always
returns to gear position D/B.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being en-gaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D/B)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h).
In rare cases, the ASL may not engage. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light K will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury.
x Never accelerate when moving the selector lever.
x When the electric motor is activated and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.

WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and use the recuperation mode. This will let the vehicle use electric motor braking and re-duce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
x A damaged front bumper or a non-standard spoiler can reduce airflow to the brakes and make them overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react slower and need longer stopping dis-tances.
x Carefully apply the brakes to test them.
x Always dry brakes and clean off ice and salt coatings with a few cautious brake applica-tions when visibility, weather, road and traffic conditions permit.
WARNING
Driving when the electro-mechanical brake booster is not working increases stopping dis-tances and can cause accidents and serious personal injuries.
x Never let the vehicle coast when the electric motor is switched off.
x If the electro-mechanical brake booster is not working, a lot more pedal force is needed to slow down and stop.
NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes will substantially reduce braking performance, increase stopping distance, and can cause complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and use the recuperation mode. This will let the vehicle use electric motor braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same time. The wear of all brake pads should be visually checked regularly. The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If necessary, the wheels can be taken off for a more thorough inspection.
Braking assistance systems