2019 VOLKSWAGEN E-GOLF tow

The vehicle tool kit, spare wheel or compact spare wheel may be in one of several places under the floor covering in the luggage compartment.
x If necessary, detach the luggage net.
x Lift the floor covering and secure it in the stops on either side of the luggage compartment
⇒ fig. 167 (small arrows).
NOTICE
Always guide the luggage compartment floor covering back down carefully. Dropping the floor covering could damage the vehicle trim and the floor covering itself.
Completely retract the jack after use. Otherwise it will not fit in its compartment and cannot be stowed safely.
Contents

Fig. 168 Contents of the vehicle tool kit.

x Start the electric motor and let it run.
x Insert the cable plug ⇒ fig. 177 (9) into a 12 Volt socket of the vehicle
x Switch the air compressor on using the ON /OFF switch ⇒ fig. 177 (8),
x Let the air compressor run until a pressure of 29 – 36 psi (200 – 250 kPa) is reached ⇒ . Max-
imum run time 8 minutes ⇒ .
x Switch off the air compressor.
x If an air pressure of 29 – 36 psi (200 – 250 kPa) cannot be reached, unscrew the tire inflation hose from the tire valve.
x Drive about 30 feet (10 meters) backwards or forwards so that the sealant can be distributed inside the tire.
x Connect the tire inflation hose of the air compressor again to the tire valve and repeat the inflation process.
x If the required tire pressure still cannot be reached, the tire is too badly damaged. The tire cannot be sealed using the tire mobility set. Do not drive the vehicle. Contact an authorized Volkswagen
dealer or Volkswagen service facility for assistance ⇒ .
x Disconnect the air compressor and unscrew the tire inflation hose from the tire valve.
x If a tire pressure of 29 – 36 psi (200 – 250 kPa) is reached, continue driving right away and drive at a speed of no more than 50 mph (80 km/h).
x Check tire pressure after 10 minutes of driving
WARNING
The tire inflation hose and air compressor can get hot during inflation.
x Protect hands and skin from hot parts.
x Do not place the hot tire inflation hose or hot air compressor on flammable material.
x Let the equipment cool off almost completely before stowing it.
x If the tire cannot be inflated to at least 36 psi (250 kPa), the damage is too great to be re-paired with the tire mobility set. The sealant is not able to seal the tire. Do not drive the vehi-cle. Contact an authorized Volkswagen dealer or Volkswagen service facility for assistance.
NOTICE
Do not let the compressor run for more than 8 minutes to help prevent overheating and dam-age. Let the compressor cool down for a few minutes before switching it on again. Let it cool down almost completely before stowing it in the repair kit.
Check after 10 minutes of driving

Color Current strength in
amps
(ATO® /MINI®)
Current strength in
amps
(JCASE®)
Light
brown
5 —
Brown 7.5 —
Red 10 50
Blue 15 20
Yellow 20 60
White or
clear
25 —
Green 30 40
Orange 40 —
Pink 30 30

Opening the fuse box in the instrument panel
x Pull the lower part of the cover toward the steering wheel (in the direction of the arrow ⇒ fig. 178) and remove the cover from the bottom. This action may require moderate force.
x To install, guide the cover from the bottom into the instrument panel and push in the direction
opposite to the arrow ⇒ fig. 178 until you can hear it latch into place.
Opening the fuse box in the electric motor compartment
x Open the electric motor hood

The procedure for attaching and for removing the jumper cables is described below. Perform each of the following steps only in the order described, which follow the letters shown in the illustration
⇒ fig. 183 A – B – C – D.
Attaching jumper cables
1. Switch off the ignition in both vehicles ⇒ page 205, Starting and stopping the electric drive.
2. Open the battery cover in the electric motor compartment if the battery has a cover ⇒  12 Volt vehicle battery.
3. Attach one end of the red jumper cable to the positive terminal (+) of the dead battery: (1) ⇒ .
4. Attach the other end of the red jumper cable to the positive terminal (+) of the good battery (booster battery): (2).
5. Attach one end of the black jumper cable to the negative jump-start terminal ⇒  Jump-start termi-nal, or if that is not available, to the negative terminal (-) of the battery in the vehicle providing
assistance (2) ⇒ fig. 183.
6. Attach the other end of the black jumper cable (3) to the negative jump-start terminal ⇒  Jump-start terminal, or if that is not available, a bare metal part of the vehicle with the dead battery. This part should be connected directly to the electric motor block. You may also attach the cable to the
electric motor block itself or to the towing eye installed on the front of the vehicle ⇒ page 408, Tow-
ing. Attach the clamp to a point that is as far away as possible from the dead battery (1) ⇒ .
7. Route the jumper cables so that they cannot get caught in any moving parts in the electric motor compartment of either vehicle.
Starting the electric motor
x Start the engine of the vehicle with the good battery that is providing help and let it run at idle speed.
x Turn on the ignition of your vehicle with the dead battery. If the electric motor can be activated, wait
2 to 3 minutes before removing the jumper cables as described below ⇒ . If the electric motor cannot be activated within about 10 seconds, turn off the ignition and wait at least 1 minute; then try again.
Before removing the jumper cables
x Switch off the headlights (if they are on).
x In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected.
Removing jumper cables
With the electric motor activated, remove the jumper cables in reverse order to the way they were connected.
1. Disconnect the black (-) cable from the vehicle with the dead battery.
2. Disconnect the black (-) cable from the other vehicle (vehicle with the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover.
6. If necessary, unscrew the towing eye on the front of the vehicle ⇒  Installing the front towing eye.

Towing

WARNING
Towing a vehicle changes the way it handles and brakes. To help reduce the risk of an acci-dent and serious personal injury, note the following:
x The driver of the vehicle that is being towed:
– Since the brake booster also does not work when the electric motor is stopped, you will need to press harder on the brake pedal to slow down or stop. Always be alert so as not to rear-end the towing vehicle.
– Will have to use considerably more force to turn the steering wheel because the power steering is not working.
x The driver of the vehicle that is doing the towing:
– Must accelerate gradually and gently and avoid jerking movements.
– Must not brake hard or steer sharply.
– Must brake earlier and more gently than in normal driving.
NOTICE
x Be careful not to damage the paint when installing and removing the towing eye and the cover for the threaded hole behind the bumper.
Text messages

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the electric motor, and use other warning devices to warn approaching traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Tow-starting

WARNING
It is not safe for children or other persons to ride in a vehicle that is being towed.
x Never let children or anyone else remain in the vehicle while it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its rear wheels off the ground. This can damage the electric drive.
x Never tow the vehicle with the rear wheels off the ground.
Tips on towing