Page 8 of 231
6In briefIn briefInitial drive informationVehicle unlockingUnlocking with remote control
Press c to unlock the driver's door.
Press again to unlock entire vehicle.
Open the doors by pulling the
handles.
Press G. Only the load
compartment is unlocked.
Radio remote control 3 20.
Central locking system 3 24.
Load compartment 3 33.
Unlocking with manual key 3 24.
Unlocking with electronic key
Press the button on any exterior door
handle when the electronic key is
within range of the detection zone
(approx. 1 m of the front doors or load compartment) and pull the handle to
open.
- or -
Press electronic key button c to
unlock all doors and the load
compartment.
Electronic key system 3 21.
Page 22 of 231

20Keys, doors and windowsLock cylinders
Designed to free-wheel if they are
forcefully rotated without the correct
key or if the correct key is not fully
inserted. To reset, turn cylinder with
the correct key until its slot is vertical, remove key and then re-insert it. If the
cylinder still free-wheels, turn the key through 180° and repeat operation.
Car Pass The Car Pass contains security
related vehicle data and should
therefore be kept in a safe place.
When the vehicle is taken to a
workshop, this vehicle data is needed
in order to perform certain operations.Radio remote control
Used to operate:
● central locking system 3 24
● load compartment 3 33
● anti-theft locking system 3 35
● anti-theft alarm system 3 36
The remote control has a range of
approx. 5 m. It can be restricted by
external influences. The hazard
warning flashers confirm operation.
Handle with care, protect it from
moisture and high temperatures and
avoid unnecessary operation.
Depending on model, the vehicle may
use a 2-button or 3-button remote
control or an electronic key which
includes the functionality of the
remote control.
Electronic key system 3 21.
Fault
If the central locking system cannot
be operated with the remote control,
it may be due to the following:
● The range is exceeded.
● The battery voltage is too low.
● Frequent, repeated operation of the remote control while not in
range, which will require
reprogramming by a workshop.
● Overload of the central locking system by operating at frequent
intervals; the power supply is
interrupted for a short time.
● Interference from higher-power radio waves from other sources.
Manual key operation 3 24.
Page 24 of 231

22Keys, doors and windowsNotice
Always take the electronic key with you when exiting the vehicle.
The electronic key being left in the
card reader is indicated by a warning chime 3 103 and a message in the
Driver Information Centre 3 102
when the driver's door is opened.
Additionally, the electronic key
includes the functionality of the
remote control 3 20 and an entry
lighting function 3 114.
For hands-free operation, the
electronic key must be outside the
vehicle, within a range of approx.
1 m of the front doors or load
compartment. The range of operation
for the electronic key buttons can be
restricted by external influences. The
hazard warning flashers confirm
operation.
Handle with care, protect from
moisture and high temperatures and
avoid unnecessary operation.
Notice
Do not put the electronic key in the
load compartment during driving, as
this is outside of the detection zone(indicated by a warning chime at low
speed 3 103 and a message in the
Driver Information Centre 3 102).
Notice
In the event the electronic key is kept in the front passenger compartment
and a message appears in the Driver
Information Centre (possibly
accompanied by a warning chime)
indicating that it is out of reception
range, we recommend inserting the
electronic key in the card reader.
Notice
If the electronic key is not detected
in the front passenger compartment
after opening and closing a door with
the engine running, a message appears in the Driver Information
Centre (accompanied by a warning
chime when a certain speed is
exceeded), indicating that it is out of reception range.
This helps you avoid, e.g., driving off
after dropping off a passenger who
has the electronic key.
The message disappears when the
electronic key is detected again.Hands-free operation is automatically
disabled when the electronic key
buttons have been operated or the
central locking switch e 3 24 is
pressed. To re-enable hands-free
operation, restart the engine.
Power button 3 131.
Electronic key battery
replacement
Replace the battery as soon as the
system no longer operates properly
or the range is reduced. The need for
battery replacement is indicated by a
message in the Driver Information
Centre 3 102.
Batteries do not belong in household
waste. They must be disposed of at
an appropriate recycling collection
point.
Page 29 of 231

Keys, doors and windows27Electronic key system operation
For hands-free operation, the
electronic key must be outside the
vehicle, within a range of approx.
1 m of the front doors or load
compartment.
Notice
There is no button for hands-free
operation in the exterior door handle
of the sliding side door.
There must be no electronic key left
inside the vehicle and no additional
electronic key in the detection zones, or hands-free operation of the centrallocking system will not work.
Operation of central locking system
with the electronic key is confirmed by
the hazard warning flashers. The
hazard warning flashers flash once to
indicate the vehicle is unlocked, and
twice to indicate the vehicle is locked.
When locking, if a door is open or
incorrectly closed, the central locking
system will lock and unlock in quick
succession without flashing the
hazard warning flashers.9 Danger
Never leave an electronic key
inside the vehicle when children or animals are left in the vehicle, to
avoid unintended operation of
windows, doors or engine. Risk of
fatal injury.
Unlocking with electronic key - hands-
free operation
Press the button on either front door
exterior handle to unlock, and pull the
handle to open.
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28Keys, doors and windows
For the rear doors / tailgate, press thebutton on the exterior handle to
unlock, and pull the handle to open.
The vehicle only unlocks when at
least three seconds have passed
since locking using hands-free
operation.
Hands-free operation is automatically
disabled when the electronic key
buttons have been operated. To re-
enable hands-free operation, restart
the engine.
Unlocking with electronic key buttons
Press c to unlock all doors and the
load compartment.
Locking with electronic key - hands-
free operation
Press the button on any exterior door
handle. All doors and the load
compartment are locked.
The vehicle only locks when at least 3 seconds have passed since
unlocking using hands-free
operation.
Hands-free operation is automatically disabled when the electronic key
buttons have been operated. To re-
enable hands-free operation, restart
the engine.
Locking with electronic key buttons
Press e to lock all doors and the load
compartment.
Load compartment locking and
unlocking with electronic key - hands-
free operation
Press the button on the exterior door
handle to lock or unlock the rear
doors / tailgate (and sliding side
Page 33 of 231

Keys, doors and windows31Doors
Sliding door
Open and close the sliding side door
only when the vehicle is at a standstill
with the parking brake applied.
Pull the handle towards the rear to
unlock and open from the inside.
The door can be locked from inside
the vehicle with the interior lock
switch.
Central locking system 3 24.
9 Warning
Take care when operating the
sliding side door. Risk of injury.
Ensure that nothing becomes
trapped during operation and no-
one is standing within the moving
area.
If the vehicle is parked on a slope,
open sliding doors may move
accidentally on account of their
weight.
Close the sliding doors before
driving off.
Rear doors
The rear doors can only be opened if
the vehicle is unlocked.
Central locking system 3 24.
To open the left-hand rear door, pull the outside handle.
The door is opened from inside the
vehicle by pulling the interior handle.
The right-hand rear door is released
using the lever.
9 Warning
The rear lights may be obscured if
the rear doors are open and the
vehicle is parked on the roadside.
Make other road users aware of the vehicle, by using a warning
triangle or other equipment
specified in the road traffic
regulations.
Page 34 of 231
32Keys, doors and windows
The doors are retained in the 90º
position by locking stays. To open the
doors to 180º or further, pull the door
release handles and swing open to
the desired position.
9 Warning
Ensure extended opening doors
are secured when fully opened.
Opened doors may slam closed due to the force of the wind!
When closing the doors, secure each locking stay to the catch on the door
frame.
Always close the right-hand door
before the left-hand door.
Door locks 3 24.
Central locking system 3 24.
Driving with an open load
compartment
In exceptional cases only, to drive
with the right-hand rear door open
(e.g. if long objects need to be
transported), open the left-hand
followed by the right-hand rear door,
then close the left-hand rear door.
Notice
Do not use the left-hand rear door to
hold objects in place.
If possible, secure objects with
lashing straps attached to lashing
eyes 3 77.
Page 35 of 231

Keys, doors and windows33
Engage the interior lock in its housing
by turning the handle clockwise to the locked position. The door is bolted
and cannot be opened from outside.
Notice
The number plate is only
distinguishable and illuminated
correctly if the rear doors are closed.
Disengage the lock by turning the
handle anticlockwise, to enable the
door to be opened.
Caution
Always make sure that the load in
the vehicle is securely stowed
when driving with an open load compartment.
For further information, refer to
"Loading information" 3 80.
Always comply with local or national regulations.
9 Danger
Engine exhaust gases contain
poisonous carbon monoxide,
which is colourless and odourless and could be fatal if inhaled.
When driving with an open load
compartment, exhaust gases
could enter the vehicle. Open the
windows.
Load compartment
Tailgate Opening
After unlocking, press tailgate button
and lift tailgate to the fully open
position.
The tailgate can be also opened from inside the vehicle by operating the
tailgate interior release.
Notice
In very cold climates, the opening
assistance provided by the tailgate
hydraulic struts may be reduced.
Central locking system 3 24.