94Instruments and controlsDepending on the equipment of the
vehicle, the following services are
available:
● Emergency services and support
in the case of a vehicle
breakdown
● Wi-Fi hotspot
● Smartphone application
● Remote control, e.g. location of the vehicle, activation of horn and
lights, control of central locking
system
● Stolen vehicle assistance
● Vehicle diagnostics
● Destination download
Notice
The OnStar module of the vehicle is
deactivated after ten days without an
ignition cycle. Functions requiring a
data connection will be available
again after switching on the ignition.OnStar buttons
Notice
Depending on the equipment, the
OnStar buttons can also be
integrated in the rear view mirror.
Privacy button
Press and hold j until a message is
heard to activate or deactivate the transmission of the vehicle location.
Press j to answer a call or to end a
call to an advisor.
Press j to access the Wi-Fi settings.
Service button
Press Z to establish a connection to
an advisor.
SOS button
Press [ to establish a priority
emergency connection to a specially
trained emergency advisor.
Status LED
Green: The system is ready with
activated transmission of the vehicle
location.
Green flashing: The system is on a
call.
Red: A problem arose.
Off: The system is ready with
deactivated transmission of the
vehicle location or the system is in
standby mode.
Red / green flashing for a short period of time: The transmission of the
vehicle location has been
deactivated.
OnStar services
General services
If you need any information e.g.
opening hours, points of interest and
destinations or if you need any
support e.g. in the case of a vehicle
Instruments and controls95breakdown, a flat tyre and empty fuel
tank, press Z to establish a
connection to an advisor.
Emergency services
In the case of an emergency situation,
press [ and talk to an advisor. The
advisor then contacts emergency or
assistance service providers and
directs them to your vehicle.
In the case of an accident with
activation of airbags or belt
tensioners, an automatic emergency
call is established. The advisor is
immediately connected to your
vehicle to see whether help is
needed.
Wi-Fi hotspot
The Wi-Fi hotspot of the vehicle
provides internet connectivity with a
maximum speed of 4G/LTE.
Notice
The Wi-Fi hotspot functionality is not
available for all markets.
Notice
Some mobile devices connect to Wi- Fi hotspots automatically and use
mobile data capacity in thebackground, even if they are not in use. This includes automatic
updates, downloads, as well as
programme or app synchronisation
traffic. The data volume purchased
via OnStar might be consumed
rapidly. Turn off automatic
synchronisations in the settings of
your device.
Up to seven devices may be
connected.
To connect a mobile device with the
Wi-Fi hotspot:
1. Press j and then select Wi-Fi
settings on the Info Display. The settings displayed include the
Wi-Fi hotspot name (SSID),
password and connection type.
2. Start a Wi-Fi network search on your mobile device.
3. Select your vehicle hotspot (SSID) when listed.
4. When prompted, enter the password on your mobile device.
Notice
To change the SSID or password,
press Z and talk to an advisor or log
in to your account.To switch off the Wi-Fi hotspot
functionality, press Z to call an
advisor.
Smartphone app
With the My Vauxhall smartphone
app, some vehicle functions can be
operated remotely.
The following functions are available: ● Lock or unlock vehicle.
● Honk horn or flash lights.
● Check fuel level, engine oil life and tyre pressure (only with tyre
pressure monitoring system).
● Send navigation destination to the vehicle, if equipped with a
built-in navigation system.
● Locate vehicle on a map.
● Manage Wi-Fi settings.
To operate these functions, download the app from App Store ®
or
Google Play™ Store.
96Instruments and controlsRemote control
If desired, use any phone to call an
advisor, who can remotely operate
specific vehicle functions. Find the
respective OnStar phone number on
our country-specific website.
The following functions are available: ● Lock or unlock vehicle.
● Provide information on the vehicle location.
● Honk horn or flash lights.
Stolen vehicle assistance
If the vehicle is stolen, report the theft to the authorities and request OnStar
stolen vehicle assistance. Use any
phone to call an advisor. Find the
respective OnStar phone number on
our country-specific website.
OnStar can provide support in
locating and recovering the vehicle.Restart prevention
By sending remote signals, OnStar can prevent the vehicle from
restarting once it has been turned off.On-demand diagnostics
At any time e.g. if the vehicle displays a vehicle message, press Z to
contact an advisor and ask to
complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Diagnostic report
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Notice
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags, ABS,
and other major systems. It also
provides information on possible
maintenance items and tyre pressure (only with tyre pressure monitoring
system).
To look at the information in greater
detail, select the link within the email
and log in to your account.Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an advisor and
describe the destination or point of
interest.
The advisor can look up any address
or point of interest and directly send
the destination to the built-in
navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when first talking to an advisor.
To change the PIN, press Z to call an
advisor.
Account data
An OnStar subscriber has an account
where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
212Customer informationoriginal source. Such altered
versions also must not be
misrepresented as being Info-ZIP
releases--including, but not
limited to, labeling of the altered
versions with the names “Info-
ZIP” (or any variation thereof,
including, but not limited to,
different capitalizations), “Pocket
UnZip,” “WiZ” or “MacZip” without
the explicit permission of Info-ZIP. Such altered versions are further
prohibited from misrepresentative
use of the Zip-Bugs or Info-ZIP e- mail addresses or of the Info-ZIP
URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and
“MacZip” for its own source and
binary releases.
Registered trademarksApple Inc.
Apple CarPlay™ is a trademark of
Apple Inc.
App Store ®
and iTunes Store ®
are
registered trademarks of Apple Inc.iPhone ®
, iPod ®
, iPod touch ®
, iPod
nano ®
, iPad ®
and Siri ®
are registered
trademarks of Apple Inc.Bluetooth SIG, Inc.
Bluetooth ®
is a registered trademark
of Bluetooth SIG, Inc.DivX, LLC
DivX ®
and DivX Certified ®
are
registered trademarks of DivX, LLC.EnGIS Technologies, Inc.
BringGo ®
is a registered trademark of
EnGIS Technologies, Inc.Google Inc.
Android™ and Google Play™ Store are trademarks of Google Inc.Stitcher Inc.
Stitcher™ is a trademark of Stitcher,
Inc.Velcro Companies
Velcro ®
is a registered trademark of
Velcro Companies.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.Vehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors, for example, or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or infotainment
functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant owner's
manual or in the general terms of
sale. These are also available online.
214Customer informationComfort and infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,this includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.
Customer information215Online servicesIf your vehicle has a radio network
connection, this allows data to be exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications /
apps provided to you by the
manufacturer or other providers.
Proprietary services
In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,processing and use of personal data
for the purposes of preparation of services take place solely on the
basis of legal permission, e.g. in the
case of a legally prescribed
emergency communication system or a contractual agreement, or by virtue
of consent.
You can activate or deactivate the
services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. This
does not include statutory functions
and services such as an emergency
communication system.
Third party services
If you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided by the service provider in question.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and immobiliser.
It is also used in connection with
conveniences such as radio remote
controls for door locking / unlocking
and starting. RFID technology in
Vauxhall vehicles does not use or
record personal information or link
with any other Vauxhall system
containing personal information.