Page 362 of 596
3625-10. Bluetooth® phone (Multimedia system)
PRIUS c_U
In other situations
Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
Turn the cellular phone off, remove and reinstall the battery pack,
and then restart th e cellular phone.
Enable the cellular phone’s Bluetooth
® connection.
Stop the cellular phone’s security software and close all appli ca-
tions.
Before using an application installed on the cellular phone, ca re-
fully check its source and how it s operation might affect this sys-
tem.
Page 411 of 596

4117-2. Maintenance
7
Maintenance and care
PRIUS c_U
Brakes
• The vehicle should not pull to one side whenthe brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints
(Adjustable type)• Do the head restraints move smoothly andlock securely?
Hybrid transmission
“Park” mechanism• When parked on a slope and the parkingbrake is on, is the vehicle securely stopped?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights• Do all the lights come on?
Parking brake
• Does the parking brake lever operate nor-mally?
• When parked on a slope and the parking
brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
ItemsCheck points
Page 418 of 596
4187-3. Do-it-yourself maintenance
PRIUS c_U
WARNING
■Pre-driving check
Check that the hood is fully closed and locked.
If the hood is not locked properly, it may open while the vehic le is in motion
and cause an accident, which may result in death or serious inj ury.
■ After installing the sup port rod into the slot
Make sure the rod supports the hood securely from falling down on to your
head or body.
NOTICE
■ When closing the hood
Be sure to return the support rod to its clip before closing th e hood. Closing
the hood with the support rod up could cause the hood to bend.
Page 463 of 596

4637-3. Do-it-yourself maintenance
7
Maintenance and care
PRIUS c_U
■LED light bulbs
The headlights/daytime running lights, front fog lights (if equipped), side
marker lights, stop/tail lights and high mounted stoplight cons ist of a number
of LEDs. If any of the LEDs burn out, take your vehicle to your Toyota dealer
to have the light replaced.
■ Condensation build-up on the inside of the lens
Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction. Contact your Toyota dealer for more information in the
following situations:
● Large drops of water have built up on the inside of the lens.
● Water has built up inside the headlight.
WARNING
■Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immedia tely after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hand s. When it is
unavoidable to hold the glass portion, use and hold with a clea n dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Fa ilure to do so
may result in heat damage, fire, or water entering the headligh t unit. This
may damage the headlights or cause condensation to build up on the lens.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.
Page 467 of 596

4678-1. Essential information
8
When trouble arises
PRIUS c_U
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
Vehicles without a smart key
system: Stop the hybrid system
by turning the power switch to
the “ACC” position.
Vehicles with a smart key sys-
tem: To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
Q
R
Page 471 of 596
4718-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing
Page 472 of 596
4728-2. Steps to take in an emergency
PRIUS c_U
Take out the towing eyelet. (P. 502)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
Ty p e AType B
3
4
Page 473 of 596
4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to t he “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 0 2
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 503)
5
6
7