469
8
When trouble arises
PRIUS c_U
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
4748-2. Steps to take in an emergency
PRIUS c_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hi t peo-
ple, and cause serious damage.
● Do not turn the power switch to the “LOCK” position (vehicles w ithout a
smart key system) or the power switch off (vehicles with a smart key sys-
tem).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light in red (warning buzzer)*1
•Low brake fluid
• Malfunction in the brake system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative brake system; or
• The electronically controlled brake system
Have the vehicle inspected by your Toyota dealer
immediately.
4788-2. Steps to take in an emergency
PRIUS c_U
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)Parking brake warning light (warning buzzer)*2
Indicates that the parking brake is engaged
Release the parking brake.
4798-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Slip indicator lightIndicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the VSC, the TRAC or the ABS
system is operating.
Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Remaining fuel is low
When the remaining fuel is approximately 1.3 gal. (5.0 L,
1.1 Imp. gal.) or less, a buzzer sounds and comes on
Refuel the vehicle.
Seat belt reminder light (warning buzzer)*3
Warns the driver and/or front passenger to fasten their
seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the reminder light (warning buzzer) go off.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
P. 485
(Flashes or illumi-
nates)
PCS warning light
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicate that the PCS (Pre-Collision System) has become
temporarily unavailable, corrective action may be neces-
sary.
Possible causes and corrective actions
(P. 228, 485)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 238
Warning lightWarning light/Details/Actions
4808-2. Steps to take in an emergency
PRIUS c_U
*1: Brake system warning buzzer: When there is a possible problem that could affect braking perf ormance,
the warning light will come on and a warning buzzer will sound.
*2: Parking brake engaged warning buzzer P. 205, 489
*3: Driver’s seat belt buzzer: Vehicles without a smart key system: The driver’s seat belt buzzer sounds
to alert the driver that his or her seat belt is not fastened. Once the power
switch is turned to the “ON” position, the buzzer sounds for 6 seconds. If
the vehicle reaches a speed of 12 mph (20 km/h), the buzzer sounds once.
If the seat belt is still unfastened after 24 seconds, the buzzer will sound
intermittently for 10 seconds. Then, if the seat belt is still unfastened, the
buzzer will sound in a different tone for 20 more seconds.
Vehicles with a smart key system: The driver’s seat belt buzzer sounds to
alert the driver that his or her seat belt is not fastened. Onc e the power
switch is turned to ON mode, the buzzer sounds for 6 seconds. I f the vehi-
cle reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the
seat belt is still unfastened after 24 seconds, the buzzer will sound intermit-
tently for 10 seconds. Then, if the seat belt is still unfasten ed, the buzzer
will sound in a different tone for 20 more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the fron t passenger
that his or her seat belt is not fastened. The buzzer sounds on ce if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt i s still unfas-
tened after 24 seconds, the buzzer will sound intermittently fo r 10 seconds.
Then, if the seat belt is still unfastened, the buzzer will sou nd in a different
tone for 20 more seconds.
Tire pressure warning light When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 4 8 1 )
• Flat tire ( P. 502)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in t he tire pressure warning system
( P. 4 8 2 )
Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions
4818-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat belt buckle switch, front passenger occu-
pant classification system, “AIR BAG ON” indicator light, “AIR BAG OFF” indi-
cator light, front passenger’s seat belt buckle switch, seat be lt pretensioners
(front), airbags, interconnecting wiring and power sources. ( P. 41)
■ Front passenger detection senso r, passenger seat belt reminder and
warning buzzer
● If luggage is placed on the front passenger seat, the front pas senger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ Electric power steering system wa rning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the vol tage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■
When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Push-
ing the tire pressur e warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural caus es
The tire pressure warning light may come on due to natural caus es such
as natural air leaks and tire inflation pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure w ill turn off the
warning light (afte r a few minutes).
■When a tire is replace d with a spare tire
The compact spare tire is not equipped with a tire pressure war ning valve
and transmitter. If a tire goes flat, the tire pressure warning light will not
turn off even though the flat tire has been replaced with the s pare tire.
Replace the spare tire with the repaired tire and adjust the ti re inflation
pressure. The tire pressure war ning light will go off after a few minutes.
4828-2. Steps to take in an emergency
PRIUS c_U■
If the tire pressure warning system is not functioning
P. 438
■
If the tire pressure warning light frequently comes on after bl inking
for 1 minute
If the tire pressure warning light frequently comes on after bl inking for 1
minute when the power switch is turned to the “ON” position (ve hicles
without a smart key system) or the power switch is turned to ON mode
(vehicles with a smart key system) , have it checked by your Toyota
dealer.
■ Customization that can be configured at Toyota dealer
The vehicle speed linked seat belt reminder buzzer can be disab led. (Cus-
tomizable features: P. 558) However, Toyota recommends that the seat belt
reminder buzzer be operational to alert the driver and front pa ssenger when
seat belts are not fastened.
■ Warning buzzer
In some cases, the buzzer may not be heard because of noisy pla ce or an
audio sound.
WARNING
■ When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust t he tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inf lation pres-
sure adjustment, it is probable that you have a flat tire. Chec k the tires.
If a tire is flat, change it with the spare tire and have the f lat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires dete riorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.