Page 578 of 732
5788-2. Steps to take in an emergency
HIGHLANDER_U
If  your  vehicle  is  transported  by  a
flatbed  truck,  it  should  be  tied
down at the locations shown in the
illustration.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use  a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck 
         
        
        
     
        
        Page 579 of 732
5798-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
If  you  use  chains  or  cables  to  tie
down  your  vehicle,  the  angles
shaded in black must be 45.
Do  not  overly  tighten  the  tie
downs or the vehicle may be dam-
aged.
WARNING
Observe the following precautions. 
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD  models:  Be  sure  to  transport  the
vehicle  with  the  front  wheels  raised  or
with all four wheels raised off the ground.
If  the  vehicle  is  towed  with  the  front
wheels  contacting  the  ground,  the  drive-
train and related parts may be damaged.
AWD  models:  Be  sure  to  transport  the
vehicle with all four wheels raised  off  the
ground.  If  the  vehicle  is  towed  with  the
tires contacting the ground, the drivetrain
or  related  parts  may  be  damaged,  the
vehicle may fly off the truck. 
         
        
        
     
        
        Page 580 of 732

5808-2. Steps to take in an emergency
HIGHLANDER_U
NOTICE
■To  prevent  damage  to  the  vehicle  when  towing  using  a  wheel-lift  type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the engine switch is in the “LOCK” position or the key is  removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles  with  a  smart  key  system:  Do  not  tow  the  vehicle  from  the  rear
when the engine switch is off. 
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for  towing at
the  opposite  end  of  the  raised  vehicle.  Without  adequate  clearance,  the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle  when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing  serious  damage  to  the  Dynamic
Torque  Control AWD  system  (AWD  mod-
els) and transmission. ( P. 223) 
         
        
        
     
        
        Page 622 of 732
6228-2. Steps to take in an emergency
HIGHLANDER_U
■If the spare tire cannot be lowered
If the spare tire cannot be lowered, it may not have been stowed properly.
Perform the following procedure:
If  the  spare  tire  still  cannot  be  lowered,  the  wire  cable  may  be  severed.
Have the vehicle inspected by your Toyota dealer. Fully tighten the spare tire clamp bolt
by  turning  the  jack  handle  clockwise
until two clicks are heard and the jack
handle skips.
Turn  the  jack  handle  counterclock-
wise to lower the spare tire.
If  the  spare  tire  still  cannot  be  low-
ered, attempt to fully tighten the spare
tire  clamp  bolt  again  by  turning  the
jack  handle  clockwise.  Then  turn  it
counterclockwise  at  least  2  turns  to
lower the spare tire.
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2 
         
        
        
     
        
        Page 626 of 732
6268-2. Steps to take in an emergency
HIGHLANDER_U
Remove  the  center  wheel  ornament  by  pushing  from  the  reverse
side.
Be careful not to lo se the wheel ornament.
Stand  the  tire  against  the
bumper  with  the  inner  surface
facing  toward  you.  Pass  the
hoist  assembly  (C)  and  holding
bracket  (B)  through  the  wheel
opening.
Fully  depress  the  secondary
latch  (A)  and  install  the  bracket
(B) to the hoist assembly (C).
WARNING
■ Stowing the flat tire
Failure to follow steps listed under stowing the tire may resul t in damage to
the spare tire carrier and loss of the tire, which could result  in serious injury
or death.
Stowing the flat tire, jack and all tools (with a compact spare  tire)
1
2
3 
         
        
        
     
        
        Page 627 of 732
6278-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Lay  the  tire  on  the  ground  with
the  outer  surface  (valve  stem)
facing up.
Before raising the tire, make
sure  that  the  hoist  assembly  is
perpendicular  to  the  wheel
opening.  (Try  to  place  the  tire
directly  beneath  the  vehicle,
near  where  the  wire  cable  is
hanging from.)
Using  the  jack  handle  and  adapter  socket,  tighten  the  tire  clamp
bolt by turning it clockwise until the tire is in the correct p osition and
two clicks are heard as  the jack handle skips.
Confirm  it  is  not  loose  after
tightening: Push and pull the tire
Try rotating
Visually  check  to  ensure  tire  is
not hung on surrounding parts.
If  looseness  or  misassembly
exists, repeat steps 
 to  .
Repeat step  , any t ime the tire is lowered or disturbed.
Stow the jack and all tools.
4
Valve stem
R
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T
1
2
27
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9 
         
        
        
     
        
        Page 628 of 732
6288-2. Steps to take in an emergency
HIGHLANDER_U
Remove  the  center  wheel  ornament  by  pushing  from  the  reverse
side.
Be careful not to lose the wheel ornament.
Stand  the  tire  against  the
bumper  with  the  inner  surface
facing  toward  you  and  install
the outside spare tire cover.
Pass  the  hoist  assembly  (C)
and holding bracket (B) through
the wheel opening.
WARNING
■ Stowing the flat tire
Failure to follow steps listed under stowing the tire may resul t in damage to
the spare tire carrier and loss of the tire, which could result  in serious injury
or death.
Stowing the flat tire, jack and a ll tools (with a full-size spare tire)
1
2
3 
         
        
        
     
        
        Page 629 of 732
6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Fully  depress  the  secondary
latch  (A)  and  install  the  bracket
(B) to the hoist assembly (C).
Lay  the  tire  on  the  ground  with
the  outer  surface  (valve  stem)
facing up.
When  stowing  the  tire,  make
sure  that  the  hoist  assembly  is
placed  perpendicular  to  the
wheel opening.
Using  the  jack  handle  and  adapter  socket,  tighten  the  spare  tire
clamp bolt by turning it clockwi se until the tire is in the correct posi-
tion and two clicks are hear d as the jack handle skips.4
5
Va l v e   s t e m
S
T