6388-2. Steps to take in an emergency
HIGHLANDER_U
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still cannot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 551)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time t he switch is
pressed. ( P. 228)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 682)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 149)
Starting the engine
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6448-2. Steps to take in an emergency
HIGHLANDER_U
■Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine i s stopped.
(Vehicles with Stop & Start system: except when the engine is s topped by
the Stop & Start system.)
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on t he first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will r eturn to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initi alized.
( P. 694)
● Vehicles with Stop & Start system: After the battery terminals have been dis-
connected then reconnected or the battery has been replaced, th e Stop &
Start system may not automatically stop the engine for approximately 5 to
60 minutes.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When exchanging the battery (vehicles with Stop & Start system)
Use a genuine battery specifically designed for use with a Stop & Start sys-
tem or equivalent. If an unsupported battery is used, Stop & Start system
functions may be restricted to protect the battery. Also, battery performance
may decrease and the engine may not be able to restart. Contact your Toyota
dealer for details.
6478-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fans operate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating b y checking the
fan sound and air flow. If it is difficult to check these, turn the air condition-
ing system on and off repeatedly. (The fans may not operate in freezing
temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fans are operating:
Have the vehicle ins pected at the nearest Toyota dealer.
5
WARNING
■When inspecting under th e hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the ho od until
the steam has subsided. The engine compartment may be very hot.
● Keep hands and clothing (especially a tie, a scarf or a muffler ) away from
the fans and belts.
● Do not loosen the radiator cap and the coolant reservoir cap wh ile the
engine and radiator are hot.
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6498-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheel s
to help provide traction.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. ( P. 3 3 7 )
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, de press the accelerator pedal.
■When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
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6589-1. Specifications
HIGHLANDER_U
Cooling system
Capacity
(Reference)
2.7 L 4-cylinder
(1AR-FE)
engine10.7 qt. (10.1 L, 8.9 Imp. qt.)
3.5 L V6 (2GR-
FKS) engine
Vehicles without the Stop & Start sys-
tem
12.9 qt. (12.2 L, 10.7 Imp. qt.)
Vehicles with the Stop & Start system
13.0 qt. (12.3 L, 10.8 Imp. qt.)
Coolant type Use either of the following.
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based non-silicate, non-amine, non-
nitrite, and non-borate coolant with
long-life hybrid organic acid technol-
ogy
Do not use plain water alone.
Ignition system
Spark plug
Make2.7 L 4-cylinder (1AR-FE) engine
DENSO SK16HR11
3.5 L V6 (2GR-FKS) engine
DENSO FK20HBR8
Gap
2.7 L 4-cylinder (1AR-FE) engine
0.043 in.(1.1 mm)
3.5 L V6 (2GR-FKS) engine
0.031 in. (0.8 mm)
NOTICE
■ Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark pl ug gap.
6869-2. Customization
HIGHLANDER_U■
BSM (Blind Spot Monitor)* (
P. 323)
*: If equipped
■
Power mode (driving mode)* ( P. 235)
*: If equipped
■
Stop & Start system* ( P. 3 0 4 )
*: If equipped
FunctionDefault settingCustomized set-
ting
BSMOnOff—O—
123
FunctionDefault settingCustomized set-ting
Power modeOnOff—O—
123
FunctionDefault settingCustomized set-ting
Change the Stop & Start
system duration when the
A/C is on
StandardExtended—O—
123
713What to do if... (Troubleshooting)
HIGHLANDER_U
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (with the engine not running) for a period of
time. ( P. 229)
●The seat belt reminder light is flashing
Are the driver and the passengers wearing the seat belts? ( P. 584)
●The parking brake indicator is on
Is the parking brake released? (P. 240)
Depending on the situation, other types of warning buzzer may also sound.
( P. 583, 593)
●Did anyone inside the vehicle open a door during setting the al arm?
The sensor detects it and the alarm sounds. ( P. 88)
Vehicles without a smart key system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
Vehicles with a smart key system:
To stop the alarm, turn the engine switch to IGNITION ON mode or start the
engine.
The engine switch is tur ned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with an alarm)
720Alphabetical index
HIGHLANDER_U
Eco Driving Indicator .............. 108
EDR (Event data recorder) ........ 10
Electric Power Steering (EPS)....................................... 339 Function ................................ 339
Warning light ......................... 584
Electronic key .......................... 114 Battery-saving function ......... 149
If the electronic key does not
operate properly ................. 637
Replacing the battery ............ 551
Emergency flashers ................ 574
Emergency, in case of If a warning buzzer
sounds ................................ 583
If a warning light turns on...... 583
If a warning message is displayed ............................ 593
If the battery is discharged.... 640
If the electronic key does not operate properly ........... 637
If the engine will not start ...... 635
If you have a flat tire ............. 610
If you think something is wrong.................................. 581
If your vehicle becomes stuck ................................... 649
If your vehicle has to be stopped in an emergency ... 575
If your vehicle needs to be
towed .................................. 577
If your vehicle overheats ....... 646
Engine....................................... 655
“ACC” position ...................... 224
ACCESSORY mode ............. 228
Compartment ........................ 521
Engine switch................ 224, 227
Hood ..................................... 518
How to start the engine......................... 224, 227 Identification number ............ 654
If the engine will not start ...... 635
Ignition switch
(engine switch) ........... 224, 227
Overheating .......................... 646
Engine coolant......................... 526 Capacity................................ 658
Checking............................... 526
Preparing and checking before winter ...................... 346
Engine coolant temperature
gauge ....................................... 98
Engine immobilizer system ...... 86
Engine oil ................................. 523 Capacity................................ 656
Checking............................... 523
Oil pressure warning message............................. 600
Preparing and checking before winter ...................... 346
Engine switch .................. 224, 227
Enhanced VSC ......................... 338
Entune Audio ........................... 357 Audio input............................ 361
AUX port/USB port............................. 361
CD player.............................. 375
iPod ...................................... 381
MP3/WMA disc ..................... 375
Optimal use .......................... 372
Portable music player ........... 389
Radio .................................... 373
Steering wheel audio
switch ................................. 360
USB memory ........................ 385
Entune Audio Plus
*
Entune Premium Audio*
EPS (Electric Power Steering) ..... 339
Function ................................ 339
Warning light......................... 584
Event data recorder (EDR)........ 10
E