
4636-1. Using the air conditioning system and defogger
6
Interior features
HIGHLANDER_U
■The seat heaters and seat heaters/ventilators can be used when
Vehicles without a smart key system
The engine switch is in the “ON” position.
Vehicles with a smart key system
The engine switch is in IGNITION ON mode.
■ When not in use
Seat heaters
Turn the dial fully backward. The indicator light will turn off .
Seat heaters/ventilators
Set the knob at “0”. The indicator light will turn off.
Hi
Lo
Off
The indicator comes on when the
second seat heater is on.
■ The second seat heaters can be used when
The engine switch is in IGNITION ON mode.
Second seat heaters
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5037-1. Maintenance and care
7
Maintenance and care
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When using a car wash (vehicles with a smart key system)
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 149)
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers
Do not scrub with abrasive cleaners.

5107-2. Maintenance
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■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in rep lacement or if
a repair shop other than a Toyota dealer performs repairs, conf irm the war-
ranty coverage.
■ Resetting the message indicating ma intenance is required (U.S.A. only)
After the required maintenance is performed according to the ma intenance
schedule, please reset the message.
To reset the message, follow the procedure described below:
Using the trip meter
Vehicles without a smart key system: Turn the engine switch to the “LOCK”
position with the trip meter A reading shown.
Vehicles with a smart key system: Turn the engine switch off with the trip
meter A reading shown.
Vehicles without a smart key system: While pressing the trip me ter reset
button ( P. 99), turn the engine switch to the “ON” position (do not start the
engine, reset mode will be canceled).
Vehicles with a smart key system: While pressing the trip meter reset but-
ton ( P. 99), turn the engine switch to the IGNITION ON mode (do not start
the engine, otherwise the reset mode will be canceled).
Continue to press and hold the button until the trip meter disp lays “000000”.
Using the multi-information display
While the engine is running, switch the multi-information display to .
(P. 105)
Select “Maintenance System” on of the multi-information displa y.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-infor mation display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about th e operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will p romptly take
care of it.
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5177-3. Do-it-yourself maintenance
7
Maintenance and care
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WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
● Keep hands, clothing and tools away from the moving fans and en gine
drive belt.
● Be careful not to touch the engine, radiator, exhaust manifold, etc. right
after driving as they may be hot. Oil and other fluids may also be hot.
● Do not leave anything that may burn easily, such as paper and r ags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or t he bat-
tery. Fuel and battery fumes are flammable.
● Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
■ When working near the electric cooling fans or radiator grille
Vehicles without a smart key system:
Be sure the engine switch is off.
With the engine switch in the “ON” position, the electric cooli ng fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 527)
Vehicles with a smart key system:
Be sure the engine switch is off.
With the engine switch in IGNITION ON mode, the electric cooling fans may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. ( P. 527)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.

5307-3. Do-it-yourself maintenance
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After recharging/reconnecting the battery (vehicles with a smar t key sys-
tem)
The engine may not start. Follow the procedure below to initial ize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the engine.
● Unlocking the doors using the smart key system may not be possi ble imme-
diately after reconnecting the battery. If this happens, use the wireless
remote control or the mechanical key to lock/unlock the doors.
● Start the engine with the engine switch in ACCESSORY mode. The engine
may not start with the engine switch turned off. However, the e ngine will
operate normally from the second attempt.
● The engine switch mode is recorded by the vehicle. If the batte ry is discon-
nected and reconnected, the vehicle will return the engine swit ch mode to
the status it was in before the battery was disconnected. Make sure to turn
off the engine before disconnecting the battery. Take extra car e when con-
necting the battery if the engine switch mode prior to the batt ery being dis-
connected is unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
WARNING
■ Chemicals in the battery
Batteries contain poisonous and corrosive sulfuric acid and may produce
hydrogen gas which is flammable and explosive. To reduce the ri sk of death
or serious injury, take the following precautions while working on or near the
battery:
● Do not cause sparks by touching the battery terminals with tool s.
● Do not smoke or light a match near the battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the battery.
● Keep children away from the battery.
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5407-3. Do-it-yourself maintenance
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The initialization operation
●Make sure to carry out initializ
ation after adjusting the tire inflation pres-
sure.
Also, make sure the tires are co ld before carrying out initialization or tire
inflation pressure adjustment.
●If you have accidentally turned the engine switch to the “LOCK” position
(vehicles without a smart key system) or off (vehicles with a s mart key
system) during initialization, it is not necessary to press the reset switch
again as initialization will rest art automatically when the engine switch
has been turned to the “ON” posi tion (vehicles without a smart key sys-
tem) or IGNITION ON mode (vehicl es with a smart key system) for the
next time.
●If you accidentally press the reset switch when initialization is not neces-
sary, adjust the tire inflation pressure to the specified level when the
tires are cold, and cond uct initialization again.
■When initialization of the tire pressure warning system has fai led
Initialization can be completed i n a few minutes. However, in the following
cases, the settings have not been record ed and the system will not oper-
ate properly. If repeated attempts to record tire inflation pre ssure settings
are unsuccessful, have the vehicl e inspected by your Toyota dealer.
●When operating the tire pressure warning reset switch, the tire pressure
warning light does not blink 3 times.
●After carrying out the initializ ation procedure, the tire press ure warning
light blinks for 1 minute then st ays on after driving for 20 minutes.

5427-3. Do-it-yourself maintenance
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NOTE:
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any int erference,
including interference that may cause undesired operation of th e device.
NOTE:
L’utilisation de ce dispositif es t autorisée seulement aux deux conditions
suivantes : (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du
dispositif doit être prêt à a ccepter tout brouillage radioélect rique reçu,
même si ce brouillage est sus ceptible de compromettre le
fonctionnement du dispositif.
WARNING
■When inspecting or replacing tires
Observe the following precaut ions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accide nt
resulting in death o r serious injury.
●Do not mix tires of different ma kes, models or tread patterns.
Also, do not mix tires of re markably different treadwear.
●Do not use tire sizes other th an those recommended by Toyota.
●Do not mix differently constructed tires (radial, bias-belted o r bias-ply
tires).
●Do not mix summer, all season and snow tires.
●Vehicles with a compact spare tire: Do not tow if your vehicle has a
compact spare tire installed.
■When initializing the tire pressure warning system
Do not operate the tire pressure warning reset switch without first
adjusting the tire inflation pressure to the specified level. O therwise, the
tire pressure warning light may not come on even if the tire in flation
pressure is low, or it may come on when the tire inflation pres sure is
actually normal.

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8
When trouble arises
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8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
2WD models: If towing your vehic le with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 578, 579)
If they are damaged, use a to wing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck ,
use a towing dolly. ( P. 578, 579)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck