2019 TOYOTA HIGHLANDER ESP

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HIGHLANDER_U
1-2. Emergency assistance
■System componentsMicrophone
LED light indicators
“SOS” button
Safety Connect
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
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811-2. Emergency assistance
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For safety and security
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Services
Subscribers have the following Safety Connect services availabl
e:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( P. 8 3 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (P. 83)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 8 4 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 8 4 )
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you c an begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call the following appropriate Safety Conne ct
response center or push the “SOS ” button in your vehicle for further
subscription details.
• The United States 1-855-405-6500
• Canada 1-888-869-6828
• Puerto Rico
1-877-855-8377

821-2. Emergency assistance
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■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement are required. A variety of subscription terms are ava ilable;
charges vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

831-2. Emergency assistance
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For safety and security
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When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, t he green
indicator light comes on, indicat ing that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Safety Connect LED light Indicators
Safety Connect services

841-2. Emergency assistance
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Emergency Assistance Button (“SOS”)
In the event of an emergency on t
he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.

1032. Instrument cluster
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Instrument cluster
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●Current fuel consumption*1
Displays the current rat e of fuel consumption
● Average fuel economy (after reset
*2/after start/after refuel)*1
Displays the average fuel economy since the function was reset,
the engine was started, and the vehicle wa s refueled, respectively
Use the displayed average fuel economy as a reference.
●Average vehicle speed (after reset*2/after start)*1
Displays the average vehicle speed since the function was reset
and the engine was sta rted, respectively
● Elapsed time (after reset
*2/after start)*1
Displays the elapsed time since the function was reset and the
engine was started, respectively
● Distance (driving range/ after start/after reset
*2)*1
Displays the estimated maximum distance that can be driven with
the quantity of fuel remaining and the distance driven after th e
engine was started, respectively.
• This distance is computed based on your average fuel consumpti on. As
a result, the actual distance that can be driven may differ fro m that dis-
played.
• When only a small amount of fuel is added to the tank, the dis play may
not be updated.
When refueling, turn the engine switch off. If the vehicle is r efueled with-
out turning the engine switch off, the display may not be updat ed.
●Eco Driving Indicator
P. 1 0 8
● AWD control (if equipped)
Displays the torque distribution between the front and rear axl es of
the AWD control system
● Display off
A blank screen is displayed
*1: Can be registered to Drive information 1 through 3. ( P. 105)
*2: Resetting procedures:
• Select a function to be reset using the meter control switches and then
press and hold to reset.
• If there is more than one function that can be reset, check bo xes will be
displayed next to those functions.
Drive information

1072. Instrument cluster
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Instrument cluster
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■Settings can be changed
Customizable features: P. 683
■ Pop-up display
In some situations, such as when a switch operation is performe d, a pop-up
display, will be temporarily displayed on the multi-information display.
The pop-up display function can be set on/off.
■ Setting display automatic cancelation
In the following situations, setting display in which the settings can be
changed through the meter control switch will automatically be turned off.
● When a warning message appears while the setting display is dis played
● When the vehicle begins to move while the setting display is displayed
■ Liquid crystal display
Small spots or light spots may appear on the display. This phen omenon is
characteristic of liquid crystal displays, and there is no prob lem continuing to
use the display.
WARNING
■ The information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the display monitor may
respond slowly, and display changes may be delayed.
For example, there is a lag between the driver’s shifting and t he new gear
number appearing on the display. This lag could cause the drive r to down-
shift again, causing rapid and excessive engine braking and pos sibly an
accident resulting in death or injury.
■ Cautions during setting up the display
As the engine needs to be running during setting up the display , ensure that
the vehicle is parked in a place with adequate ventilation. In a closed area
such as a garage, exhaust gases including harmful carbon monoxi de (CO)
may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During setting up the display
To prevent battery discharge, ensure that the engine is running while setting
up the display features.

1283-2. Opening, closing and locking the doors
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Conditions affecting the operation of the smart key system or w ireless
remote control
Vehicles without a smart key system
P. 117
Vehicles with a smart key system
P. 150
■ Customization
Settings (e.g. unlocking function using a key) can be changed.
(Customizable features: P. 682)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant f alling out of
the vehicle, resulting in death or serious injury.
● Ensure that all doors are properly closed and locked.
● Do not pull the inside handle of the doors while driving.
Be especially careful for the front doors, as the doors may be opened even
if the inside lock buttons are in locked position.
● Set the rear door child-protector locks when children are seate d in the rear
seats.