2019 TOYOTA HIGHLANDER key

6208-2. Steps to take in an emergency
HIGHLANDER_U
Chock the tires.
Vehicles with wheel locks:
Use the wheel lock key to
loosen the wheel lock.
Slightly loosen the wheel nuts
(one turn).
Replacing a flat tire
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Flat tireWheel chock positions
FrontLeft-hand sideBehind the rear right-hand side tire
Right-hand sideBehind the rear left-hand side tire
RearLeft-hand sideIn front of the front right-hand side tire
Right-hand sideIn front of the front left-hand side tire
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6258-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_U
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Vehicles with wheel locks:
Tighten the wheel lock using
the wheel lock key after tighten-
ing other wheel nuts.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
■ Wheel locks (if equipped)
Each wheel is equipped with one wheel lock which requires a whe el lock key
for removal. The key can be found in the jack compartment of th e vehicle.
( P. 6 1 1 )
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NOTICE
■When using a wheel lock key (vehicles with wheel locks)
Do not use an impact wrench to install or remove wheel locks. U se of an
impact wrench may cause permanent damage to wheel lock and key.

6358-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_U
One of the following may be the cause of the problem:
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting proc edures.
(  P. 224, 227)
● There may be a malf unction in the engine immobilizer system.
(  P. 86)
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 640)
● The battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an elec trical
problem such as electronic key battery depletion or a blown fus e.
However, an interim measure is a vailable to start the engine.
(  P. 636)
If the engine will not star t
If the engine will not start eve n though correct starting proce -
dures are being followed ( P. 224, 227), consider each of the fol-
lowing points:
The engine will not start even t hough the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and he ad-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)

6368-2. Steps to take in an emergency
HIGHLANDER_U
One of the following may be the cause of the problem:
● One or both of the battery t erminals may be disconnected.
● The battery may be discharged. ( P. 640)
● There may be a malfunction i n the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, o r if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is fun ctioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the sy stem
may be malfunctioning. Have the vehicle inspected by your Toyot a
dealer.
The starter motor does not turn over, the interior lights and h ead-
lights do not turn on, o r the horn does not sound.
Emergency start function (vehicles with a smart key system)
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6378-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_U
Use the mechanical key (P. 1 1 6 )
in order to perform the following
operations:
Locks all the doors
Models available with one
touch opening/closing on the
front side windows:
Closes the front side windows
and moon roof
*1 (turn and
hold)
*2 (  P. 180, 183)
Models available with one touch opening/closing on all side win -
dows:
Closes all side windows and moon roof
*1 (turn and hold)*2
(  P. 180, 183)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Models available with one touch opening/closing on the front si de
windows:
Opens the front side windows and moon roof
*1 (turn and hold)*2
(  P. 180, 183)
Models available with one touch opening/closing on all side win -
dows:
Opens all side windows and moon roof
*1 (turn and hold)*2
(  P. 180, 183)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate prop-
erly (vehicles with a smar t key system)
If communication between the electronic key and vehicle is
interrupted ( P. 150) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine c an be started by following the
procedure below.
Locking and unlocking the door s and key linked functions
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6388-2. Steps to take in an emergency
HIGHLANDER_U
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still cannot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 551)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time t he switch is
pressed. ( P. 228)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 682)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 149)
Starting the engine
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6398-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
WARNING
■When using the mechanical key and operating the power windows o r
moon roof
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.

6408-2. Steps to take in an emergency
HIGHLANDER_U
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Vehicles with an alarm, confirm
that the key (vehicles without a
smart key system) or electronic
key (vehicles with a smart key
system) is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked.
(P. 90)
Open the hood. ( P. 518)
Vehicles with 3.5 L V6 (2GR-
FKS) engine: Remove the
engine cover.
If the vehicle batt er y is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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