2019 Ram ProMaster Esc

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose sym-
bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONSagainst
procedures that could result in damage to your vehicle. If
you do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is Not Cov-
ered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer.
1
INTRODUCTION 5

GETTING TO KNOW YOUR VEHICLE
CONTENTS
KEYS .................................16
▫ KeyFob..............................16
 IGNITION SWITCH .......................18
▫ Mechanical Ignition Switch ................18
▫ Key-In-Ignition Reminder .................20
 SENTRY KEY ...........................20
▫ Replacement Keys .......................20
▫ General Information .....................21
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .21
▫ To Arm The System ......................21
▫ To Disarm The System ....................21
▫ Rearming Of The System ..................21
▫ Security System Manual Override ............22
 DOORS ...............................22 ▫
Power Door Locks ......................22
▫ Auto Unlock Doors ......................23
▫ Automatic Door Locks ...................23
 SEATS ................................23
▫ Manual Adjustments .....................24
▫ Heated Seats — If Equipped ...............29
▫ Fold Down Tray — If Equipped .............30
▫ Adjustable Armrests — If Equipped ..........31
 HEAD RESTRAINTS ......................32
▫ Front Head Restraint Adjustment ............32
▫ Front Head Restraint Removal ..............33
 STEERING WHEEL .......................34
▫ Telescoping Steering Column ...............34
 MIRRORS ..............................343

General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors and
ignition for unauthorized operation. When the vehicle
security alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals. For the first three minutes, the horn will sound,
and the turn signal lights will flash. For an additional 15
minutes, only the turn signal lights will flash.
To Arm The System
To arm the system, the vehicle security alarm will set when
you use the key fob to lock the doors. If a door or the hood
is not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The vehicle security alarm will also disarm if a pro-
grammed Sentry Key is inserted into the ignition switch. To
exit the alarming mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
Rearming Of The System
If the system has not been disabled, the vehicle security
alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
3
GETTING TO KNOW YOUR VEHICLE 21

STEERING WHEEL
Telescoping Steering Column
This feature allows you to lengthen or shorten the steering
column. The telescoping control handle is located below
the steering wheel at the end of the steering column.
To unlock the steering column, pull the control handle up.
To lengthen or shorten the steering column, pull the
steering wheel outward or push it inward as desired. To
lock the steering column in position, push the control
handle down until fully engaged.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driv-
ing with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow
this warning may result in serious injury or death.
MIRRORS
Inside Day/Night Mirror — If Equipped
A two-point pivot system allows for horizontal and vertical
adjustment of the mirror. Adjust the mirror to center on the
view through the rear window.
Headlight glare can be reduced by moving the small
control under the mirror to the night position (toward the
rear of the vehicle). The mirror should be adjusted while
set in the day position (toward the windshield).
Telescoping Control Handle
34 GETTING TO KNOW YOUR VEHICLE

Forward Folding
Mirrors can be folded forward manually or by accidental
impact. In this case it is possible to restore to position both
ways, manually and electrically (as described above).CAUTION!
Leaving the mirror in a non powered position, acciden-
tal impact or manual fold, may cause permanent dam-
age to the mirror. Electrically restore the mirror to its
normal position, as soon as practical.
Heated Mirrors — If Equipped
These mirrors are heated to melt frost or ice. This
feature will be activated whenever you turn on the
rear window defroster (if equipped). Refer to “Climate
Controls” in “Getting To Know Your Vehicle” for further
information.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation of the
headlights, parking lights, turn signals, headlight beam
selection and the passing lights. The multifunction lever is
located on the left side of the steering column.
Power/Manual Folding Mirror Positions
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
38 GETTING TO KNOW YOUR VEHICLE

Manual Climate Control Overview
The Manual Temperature Controls consist of a series of
three outer rotary dials (blower speed, temperature and
mode) and three inner push buttons (Recirculation, A/C,
Rear Window Defroster).
Manual Climate Control Descriptions
IconDescription
A/C Button
Push the A/C button to engage the Air Conditioning (A/C). A LED will illuminate when the
A/C system is engaged.
Manual Temperature Controls
46 GETTING TO KNOW YOUR VEHICLE