2019 Ram ProMaster servicing and maintenance

Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and chrome
plated wheels, should be cleaned regularly using mild (neutral
Ph) soap and water to maintain their luster and to prevent
corrosion. Wash wheels with the same soap solution recom-
mended for the body of the vehicle and remember to always
wash when the surfaces are not hot to the touch.
Your wheels are susceptible to deterioration caused by salt,
sodium chloride, magnesium chloride, calcium chloride,
etc., and other road chemicals used to melt ice or control
dust on dirt roads. Use a soft cloth or sponge and mild soap
to wipe away promptly. Do not use harsh chemicals or a
stiff brush. They can damage the wheel’s protective coating
that helps keep them from corroding and tarnishing.
CAUTION!
Avoid products or automatic car washes that use acidic
solutions or strong alkaline additives or harsh brushes.
Many aftermarket wheel cleaners and automatic car
washes may damage the wheel’s protective finish.
Such damage is not covered by the New Vehicle
Limited Warranty. Only car wash soap, Mopar Wheel
Cleaner or equivalent is recommended.When cleaning extremely dirty wheels including excessive
brake dust, care must be taken in the selection of tire and
wheel cleaning chemicals and equipment to prevent dam-
age to the wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is recommended or
select a non-abrasive, non-acidic cleaner for aluminum or
chrome wheels.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
metal polishes or oven cleaner. These products may
damage the wheel’s protective finish. Such damage is
not covered by the New Vehicle Limited Warranty.
Only car wash soap, Mopar Wheel Cleaner or equiva-
lent is recommended.
NOTE: If you intend parking or storing your vehicle for an
extended period after cleaning the wheels with wheel
cleaner, drive your vehicle and apply the brakes to remove
the water droplets from the brake components. This activ-
ity will remove the red rust on the brake rotors and prevent
vehicle vibration when braking.
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Dark Vapor Chrome, Black Satin Chrome, or Low Gloss
Clear Coat Wheels
CAUTION!
If your vehicle is equipped with these specialty
wheels, DO NOT USE wheel cleaners, abrasives, or
polishing compounds. They will permanently damage
this finish and such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY US-
ING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that is
required to maintain this finish.
Tire Chains (Traction Devices)
Use of traction devices require sufficient tire-to-body clear-
ance. Follow these recommendations to guard against
damage.
•Traction device must be of proper size for the tire, as
recommended by the traction device manufacturer.
• Install on front tires only.
• Tire chains for a 225/75R16 tire with a Quality Chain
Corp Light Truck Highway Service (Non-Cam) tire chain
or equivalent is recommended.
WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
• Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise occurs
that could indicate device breakage. Remove the
damaged parts of the device before further use.
• Install device as tightly as possible and then re-
tighten after driving about ½ mile (0.8 km).
• Do not exceed 30 mph (48 km/h).
• Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
• Do not drive for a prolonged period on dry pave-
ment.
(Continued)
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CAUTION!(Continued)
•Observe the traction device manufacturer ’s instruc-
tions on the method of installation, operating speed,
and conditions for use. Always use the suggested
operating speed of the device manufacturer ’s if it is
less than 30 mph (48 km/h).
• Do not use traction devices on a compact spare tire.
Tire Rotation Recommendations
The tires on the front and rear of your vehicle operate at
different loads and perform different steering, driving, and
braking functions. For these reasons, they wear at unequal
rates.
These effects can be reduced by timely rotation of tires. The
benefits of rotation are especially worthwhile with aggres-
sive tread designs such as those on all season type tires.
Rotation will increase tread life, help to maintain mud,
snow and wet traction levels, and contribute to a smooth,
quiet ride.
Refer to the “Maintenance Plan” for the proper mainte-
nance intervals. The reasons for any rapid or unusual wear
should be corrected prior to rotation being performed. The suggested rotation method is the “forward cross”
shown in the following diagram. This rotation pattern does
not apply to some directional tires that must not be
reversed.
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established
by the National Highway Traffic Safety Administration.
The specific grade rating assigned by the tire’s manu-
facturer in each category is shown on the sidewall of the
tires on your vehicle.
Tire Rotation
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All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A,
B, and C. These grades represent the tire’s ability to stop
on wet pavement, as measured under controlled condi-
tions on specified government test surfaces of asphalt
and concrete. A tire marked C may have poor traction
performance.WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The Temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of
heat and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel.
Sustained high temperature can cause the material of
the tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C
corresponds to a level of performance, which all pas-
senger vehicle tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel, than the minimum required by law.
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WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
STORING THE VEHICLE
If you are storing your vehicle for more than 21 days, we
recommend that you take the following steps to minimize
the drain on your vehicle’s battery:
• Disconnect the negative cable from battery.
• Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air
conditioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started again.
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
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The most common causes are:
•Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.
Body And Underbody Maintenance
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone breakage
than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Preserving The Bodywork
Washing
•Wash your vehicle regularly. Always wash your vehicle
in the shade using Mopar Car Wash, or a mild car wash
soap, and rinse the panels completely with clear water.
• If insects, tar, or other similar deposits have accumulated
on your vehicle, use Mopar Super Kleen Bug and Tar
Remover to remove.
• Use a high quality cleaner wax, such as Mopar Cleaner
Wax to remove road film, stains and to protect your
paint finish. Take care never to scratch the paint.
• Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
CAUTION!
• Do not use abrasive or strong cleaning materials such
as steel wool or scouring powder that will scratch
metal and painted surfaces.
• Use of power washers exceeding 1,200 psi (8,274 kPa)
can result in damage or removal of paint and decals.
270 SERVICING AND MAINTENANCE

Special Care
•If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
• It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
• If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner.
• If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
• Use Mopar Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric upholstery and
carpeting.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following manner:
• Remove as much of the stain as possible by blotting with
a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
• For tough stains, apply Mopar Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue.
• For grease stains, apply Mopar Multi-Purpose Cleaner
to a clean, damp cloth and remove stain. Use a fresh,
damp towel to remove soap residue.
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•Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical solvents
or abrasive cleaners. This will weaken the fabric. Sun
damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do not
disassemble or modify the system. Seat belt assemblies
must be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing, etc.).
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
CAUTION!
• Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
• Damage caused by these type of products may not be
covered by your New Vehicle Limited Warranty.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
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