2019 Ram ProMaster servicing and maintenance

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................7
3GETTING TO KNOW YOUR VEHICLE
...................................................13
4GETTING TO KNOW YOUR INSTRUMENT PANEL .
.........................................65
5SAFETY
........................................................................\
.87
6STARTINGANDOPERATING.........................................................135
7INCASEOFEMERGENCY ...........................................................177
8SERVICING AND MAINTENANCE
.....................................................223
9TECHNICAL SPECIFICATIONS
........................................................275
10MULTIMEDIA ....................................................................285
11CUSTOMER ASSISTANCE
............................................................309
12INDEX........................................................................\
..315
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NOTE:The key fob may not be able to be detected by the
vehicle if it is located next to a mobile phone, laptop or
other electronic device; these devices may block the key
fob’s wireless signal.
To Unlock The Doors
Push and release the unlock button on key fob once to
unlock only the front doors. Push and release the cargo
unlock button on key fob once to unlock the cargo area
(rear lateral sliding doors and rear door). The turn signal
lights will flash twice to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash once to acknowl-
edge the signal. If a door is open, the turn signal lights will
flash at an increased rate.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
Key Fob Battery Replacement
NOTE: Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Key Fob
3
GETTING TO KNOW YOUR VEHICLE 17

Window Fogging
Interior fogging on the windshield can be quickly removed by
turning the mode selector to Defrost. The Defrost/Floor mode
can be used to maintain a clear windshield and provide
sufficient heating. If side window fogging becomes a problem
increase blower speed. Vehicle windows tend to fog on the
inside in mild but rainy or humid weather.
NOTE:Recirculate without A/C should not be used for
long periods, as fogging may occur.
CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
• Use care when washing the inside of the rear win-
dow. Do not use abrasive window cleaners on the
interior surface of the window. Use a soft cloth and a
mild washing solution, wiping parallel to the heat-
ing elements. Labels can be peeled off after soaking
with warm water.
(Continued)
CAUTION! (Continued)
•Do not use scrapers, sharp instruments, or abrasive
window cleaners on the interior surface of the win-
dow.
• Keep all objects a safe distance from the window.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
winter months, make sure the air intake is clear of ice,
slush, and snow.
A/C Air Filter
The climate control system filters outside air containing
dust, pollen and some odors. Strong odors cannot be totally
filtered out. Refer to “Dealer Service” in “Servicing and
Maintenance” for filter replacement instructions.
52 GETTING TO KNOW YOUR VEHICLE

HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
•Vehicle must be stopped.
• Vehicle must be on a 6% (approximate) grade or greater
hill.
• Gear selection matches vehicle uphill direction (i.e.,
vehicle facing uphill is in forward gear; vehicle backing
uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears when
the activation criteria have been met. The system will not
activate if the vehicle is placed in NEUTRAL or PARK.
WARNING!
There may be situations on minor hills with a loaded
vehicle, or while pulling a trailer, when the system will
not activate and slight rolling may occur. This could
cause a collision with another vehicle or object. Always
remember the driver is responsible for braking the
vehicle.
AUXILIARY DRIVING SYSTEMS
Tire Pressure Monitoring System (TPMS)
The Tire Pressure Monitor System (TPMS) will warn the
driver of a low tire pressure based on the vehicle recom-
mended cold placard pressure.
The tire pressure will vary with temperature by about 1 psi
(7 kPa) for every 12°F (6.5°C). This means that when the
outside temperature decreases, the tire pressure will de-
crease. Tire pressure should always be set based on cold
inflation tire pressure. This is defined as the tire pressure
after the vehicle has not been driven for at least three
hours, or driven less than 1 mile (1.6 km) after a three hour
period. The cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the tire sidewall.
Refer to “Tires” in “Servicing And Maintenance” for infor-
mation on how to properly inflate the vehicle’s tires. The
tire pressure will also increase as the vehicle is driven - this
is normal and there should be no adjustment for this
increased pressure.
The TPMS will warn the driver of a low tire pressure if the
tire pressure falls below the low-pressure warning limit for
any reason, including low temperature effects and natural
pressure loss through the tire.
5
SAFETY 95

Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components, the following guidelines are recommended.
CAUTION!
•Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
•
Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
Perform the maintenance listed in the “Scheduled Servic-
ing”. Refer to “Scheduled Servicing” in “Servicing And
Maintenance” for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
(Continued)
WARNING! (Continued)
•Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
(Continued)
168 STARTING AND OPERATING

WARNING!(Continued)
•GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact
spare tire.
• Do not drive more than 50 mph (80 km/h) when towing
while using a full size spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires” in “Servicing And Maintenance” for proper tire
inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage. •
Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires” in “Servicing And
Maintenance” for the proper inspection procedure.
• When replacing tires, refer to “Tires” in “Servicing And
Maintenance” for the proper tire replacement proce-
dures. Replacing tires with a higher load carrying capac-
ity will not increase the vehicle’s GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
• Do not interconnect the hydraulic brake system or
vacuum system of your vehicle with that of the trailer.
This could cause inadequate braking and possible per-
sonal injury.
• An electronically actuated trailer brake controller is
required when towing a trailer with electronically actu-
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic
brake controller is not required.
• Trailer brakes are recommended for trailers over
1,000 lbs (453 kg) and required for trailers in excess of
2,000 lbs (907 kg).
6
STARTING AND OPERATING 169

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................225
▫ Maintenance Plan ..................... .226
▫ Heavy Duty Use Of The Vehicle ............228
 ENGINE COMPARTMENT .................229
▫ 3.6L Engine ......................... .229
▫ Checking Oil Level — Gas Engine ...........230
▫ Adding Washer Fluid ...................230
▫ Maintenance-Free Battery .................230
 DEALER SERVICE ...................... .231
▫ Engine Oil .......................... .232
▫ Engine Oil Filter ...................... .233
▫ Engine Air Cleaner Filter .................233
▫ Air Conditioner Maintenance ..............234
▫ Body Lubrication ..................... .236▫
Windshield Wiper Blades .................236
▫ Exhaust System ....................... .237
▫ Cooling System ....................... .238
▫ Brake System ........................ .243
▫ Automatic Transmission (3.6L Gasoline Engine
Only) .............................. .244
 RAISING THE VEHICLE ..................245
 TIRES ............................... .245
▫ Tire Safety Information ..................245
▫ Tires — General Information ..............254
▫ Tire Types ........................... .261
▫ Spare Tires — If Equipped ................262
▫ Wheel
And Wheel Trim Care ..............265
▫ Tire Chains (Traction Devices) .............266
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▫Tire Rotation Recommendations ............267
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................267
▫ Treadwear ........................... .268
▫ Traction Grades ....................... .268
▫ Temperature Grades .....................268
 STORING THE VEHICLE ..................269
 BODYWORK .......................... .269
▫ Protection From Atmospheric Agents ........269▫
Body And Underbody Maintenance ..........270
▫ Preserving The Bodywork .................270
 INTERIORS ........................... .271
▫ Seats And Fabric Parts ...................271
▫ Plastic And Coated Parts ..................272
▫ Leather Parts ......................... .273
▫ Glass Surfaces ........................ .273
▫ Cleaning The Instrument Panel Cupholders . . . .273
224 SERVICING AND MAINTENANCE