2019 Ram ProMaster City automatic transmission

Nine-Speed Automatic Transmission
The transmission gear range (PRND) is displayed both
beside the gear selector and in the instrument cluster. To
select a gear range, press the lock button on the gear
selector and move the lever rearward or forward. You must
also press the brake pedal to shift the transmission out of
PARK (or NEUTRAL, when the vehicle is stopped or
moving at low speeds). Select the DRIVE range for normal
driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear (for
example, driver selects REVERSE while driving forward),
the position indicator will blink continuously until the
selector is returned to the proper position, or the requested
shift can be completed.
The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles or
kilometers.
The nine-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles. Software and calibration is refined to optimize the custom-
er ’s driving experience and fuel economy. By design, some
vehicle and driveline combinations utilize 9th gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control. Moving the gear selector into the ERS (-/+)
position (beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster, and
prevents automatic upshifts beyond this gear. In ERS
mode, toggling the gear selector forward (-) or rearward (+)
will change the highest available gear. Refer to
Electronic
Range Select (ERS) Operation in this section for further
information.
NOTE: If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the ERS (+/-) position (beside the DRIVE
position). In ERS mode, the transmission gear limit (1, 2, 3,
etc.) is displayed in the instrument cluster. Move the gear
156 STARTING AND OPERATING

DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the trans-
mission shift schedule, reduce engine torque, and/or ex-
pand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.If the transmission becomes extremely hot, the “Transmis-
sion Temperature Warning Light” may illuminate and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter
clutch, and shifts into 8th or 9th gear, are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). Normal opera-
tion will resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
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In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
NOTE: The torque converter clutch will not engage until
the transmission fluid is warm [usually after 1 to 3 miles (2
to 5 km) of driving]. Because the engine speed is higher
when the torque converter clutch is not engaged, it may
seem as if the transmission is not shifting properly when
cold. This is normal. The torque converter clutch will
function normally once the transmission is sufficiently
warm.
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STARTING AND OPERATING 161

Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 5 (fifth gear), the
transmission will not shift above fifth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears.
Moving the gear selector to the ERS position (beside
DRIVE) will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top available
gear. Once in ERS mode, moving the gear selector forward
(-) or rearward (+) will change the top available gear, which
will be displayed in the instrument cluster.
To exit ERS mode, simply return the gear selector to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the gear selector into
the ERS position, then simply press and hold it forward (-).
The transmission will shift to the range from which the
vehicle can best be slowed down.
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost.
If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
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The ParkSense system is automatically activated when the
transmission is placed into REVERSE. As the distance from
an obstacle behind the vehicle decreases, the audible alert
becomes more frequent.
Interaction With Trailer Towing
The ParkSense system is automatically deactivated when a
trailer equipped by Mopar is hitched to the vehicle. The
system will be automatically activated as soon as the trailer
is removed. If it does not happen, turning the key ignition
switch to OFF and then to ON again would be needed. In
case of a non Mopar trailer hitches are mounted the sensor
deactivation cannot be guaranteed.
ParkSense Rear Park Assist Sensors
The four ParkSense sensors, located in the rear fascia/
bumper, monitor the area behind the vehicle that is within
the sensors’ field of view. The sensors can detect obstacles,
in the horizontal direction, from approximately 12 inches
(30 cm) up to 55 inches (140 cm) from the center of the rear
fascia/bumper and up to 24 inches (60 cm) from the
corners of the rear fascia/bumper, depending on the loca-
tion, type and orientation of the obstacle.If several obstacles are detected, the ParkSense system
indicates the nearest obstacle.
The minimum height of a detectable obstacle corresponds
to the maximum height of an obstacle that would clear the
underside of the vehicle during the parking maneuver.
ParkSense Rear Park Assist Sensors Locations
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STARTING AND OPERATING 167

Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, use the Electronic Range
Select (ERS) shift control to select a lower gear range.
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
Electronic Range Select (ERS)
• When using the ERS shift control, select the highest gear
that allows for adequate performance and avoids fre-
quent downshifts. For example, choose “5” if the desired
speed can be maintained. Choose “4” or “3” if needed to
maintain the desired speed. •
To prevent excess heat generation, avoid continuous
driving at high RPM. Reduce vehicle speed as necessary
to avoid extended driving at high RPM. Return to a
higher gear range or vehicle speed when grade and road
conditions allow.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
184 STARTING AND OPERATING

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheels OFF The Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE: When towing your vehicle, always follow appli-
cable state and provincial laws. Contact state and provin-
cial Highway Safety offices for additional details.
Recreational Towing — Automatic Transmission
Recreational towing is allowed ONLYif the front wheels
are OFF the ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK. 4. Properly secure the front wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Release the parking brake.CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
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STARTING AND OPERATING 185

Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Chock the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
• The stowed spare tire should always be checked for
security by pushing on it with your hand , at the
location under the rear bumper, behind the vehicle.
The spare tire should not move when fully secured
by the winch under the vehicle.
Jack Warning Label
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IN CASE OF EMERGENCY 209