2019 Ram 4500 Chassis Cab keyless entry

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INTRODUCTION
INTRODUCTION .............................................................. 12
 HOW TO USE THIS MANUAL ....................................... 13
Essential Information .................................................... 13
Symbols ........................................................................... 13
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS ................................ 14
 VEHICLE MODIFICATIONS/ALTERATIONS ........... 14
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 15
 KEYS ..................................................................................... 17
Key Fob ........................................................................... 17
 IGNITION SWITCH ......................................................... 23
Keyless Push Button Ignition....................................... 23
 REMOTE START — IF EQUIPPED .................................. 26
How To Use Remote Start ............................................ 26
Remote Start Abort Message........................................ 26
To Enter Remote Start Mode........................................ 27
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................ 27

To Exit Remote Start Mode And Drive The Vehicle ..... 27

Remote Start Comfort Systems — If Equipped......... 27
General Information ..................................................... 28 
SENTRY KEY .......................................................................28
Key Programming ........................................................29
Replacement Keys ........................................................29
General Information .....................................................30
 VEHICLE SECURITY ALARM .......................................30
To Arm The System .......................................................30
To Disarm The System ..................................................31
Rearming Of The System ..............................................31
Security System Manual Override ..............................32
 DOORS .................................................................................32
Manual Door Locks .......................................................32
Power Door Locks — If Equipped .............................33
Keyless Enter-N-Go — Passive Entry ........................34
Automatic Door Locks — If Equipped .....................37
Child-Protection Door Lock ........................................38
 SEATS ................................................................................39
Manual Front Seat Adjustment....................................39
Manual Rear Seat Adjustment .....................................41
Power Driver Seat Adjustment — If Equipped .........42
Driver Memory Seats — If Equipped .......................44
Heated Seats — If Equipped ........................................47
Ventilated Seats — If Equipped...................................49
 HEAD RESTRAINTS ......................................................50
Front Head Restraints ...................................................50
Rear Head Restraint Adjustment ................................52
Rear Head Restraint Removal......................................53

GETTING TO KNOW YOUR VEHICLE 17
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, as well as
activate the Panic Alarm from distances up to approximately
66 ft (20 m) using a handheld key fob. The key fob does not
need to be pointed at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will workuntil the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped). Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC
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GETTING TO KNOW YOUR VEHICLE 23
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating posi -
tions; three of which are labeled and will illuminate when in
position. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START, during start RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni -
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the ENGINE START/STOP
button, with your foot applied on the brake pedal, and push
to operate the ignition switch.
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28 GETTING TO KNOW YOUR VEHICLE
NOTE:
The Remote Start Comfort System can be activated and deac-
tivated through the Uconnect System. Refer to “Uconnect
Settings” in “Multimedia” for further information on
Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and
a RF receiver to prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The system
cannot reprogram a key fob obtained from another vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In addi -
tion, if the light begins to flash after the bulb check, it indi -
cates that someone attempted to start the engine with an
invalid key fob. In the event that a valid key fob is used to
start the engine but there is an issue with the vehicle elec -
tronics, the engine will start and shut off after two seconds.

GETTING TO KNOW YOUR VEHICLE 29
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the vehicle electronics
can be used to start and operate the vehicle. Once a key fob
is programmed to a vehicle, it cannot be programmed to any
other vehicle.
NOTE:
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank key
fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
CAUTION!
• Always remove the key fobs from the vehicle and lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go — Ignition, always remember to place the ignition in the
OFF position.
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30 GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors and
ignition for unauthorized operation. When the vehicle secu-
rity alarm is activated, interior switches for door locks are
disabled. The system will turn the horn off after 29 seconds,
5 seconds between cycles, up to 8 cycles if the trigger remains
active and then the vehicle security alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system (refer to "Starting The Engine" in "Starting And Operating" for
further information).
• Make sure the vehicle ignition system is "OFF."
2. Perform one of the following methods to lock the vehicle:
• Push lock button on the interior power door lock switchwith the driver and/or passenger door open.

• Push the lock button on the exterior Passive Entry Door Handle with a valid key fob available in the same exterior
zone (refer to "Keyless Enter- N-Go — Passive Entry" in
"Getting To Know Your Vehicle" for further information).

• Push the lock button on the key fob.

GETTING TO KNOW YOUR VEHICLE 31
3. If any doors are open, close them.
The vehicle security alarm will set when you use the power
door locks, or use the key fob to lock the doors. After all the
doors are locked and closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for about 16
seconds to indicate that the alarm is being set. After the
alarm is set, the vehicle security light will flash at a slower
rate to indicate that the system is armed.
To Disarm The System
The vehicle security alarm can be disarmed using any of the
following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a validkey fob within 5 ft (1.5 m) of the passive entry door
handle. If equipped, refer to "Keyless Enter-N-Go —
Passive Entry" in "Getting To Know Your Vehicle" for
further information.
3. Place the ignition out of the “OFF” position. The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle secu-
rity alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the vehicle secu-
rity alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security alarm
will rearm itself.
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34 GETTING TO KNOW YOUR VEHICLE
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehicle’s
Remote Keyless Entry system and a feature of Keyless
Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock or
unlock buttons.
NOTE:
• Passive Entry may be programmed ON/OFF. Refer to“Uconnect Settings” in “Multimedia” for further informa -
tion.

• If wearing gloves on your hands, or if it has been raining/ snowing on the Passive Entry door handle, the unlock sensi -
tivity can be affected, resulting in a slower response time.

• If the vehicle is unlocked by Passive Entry and no door is opened within 60 seconds, the vehicle will re-lock and if
equipped will arm the security alarm.

• The vehicles security alarm can be armed/disarmed by pushing the passive entry key fob lock/unlock buttons (if equipped).

• The key fob may not be able to be detected by the vehicle passive entry system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block
the key fob's wireless signal and prevent the passive entry
handle from locking/unlocking the vehicle. To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
driver door handle, grab the front driver door handle to
unlock the driver's door automatically. The interior door
panel lock knob will raise when the door is unlocked.
Grab The Door Handle To Unlock
NOTE:
If “Unlock All Doors 1st Press” is programmed, all doors will
unlock when you grab hold of the front driver’s door handle.
To select between “Unlock Driver Door 1st Press” and
“Unlock All Doors 1st Press,” refer to “Uconnect Settings” in
“Multimedia” for further information.