2019 Ram 4500 Chassis Cab ECO mode

356 STARTING AND OPERATING
Snowplow Prep Package Model Availability
For Information about snowplow applications visit
www.ramtrucks.com or refer to the current Body Builders
Guide.
1. The maximum number of occupants in the truck shouldnot exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
The loaded vehicle weight, including the snowplow system,
all aftermarket accessories, driver, passengers, options, and
cargo, must not exceed either the Gross Vehicle Weight
(GVWR) or Gross Axle Weight (GAWR) ratings. These
weights are specified on the Safety Compliance Certification
Label on the driver's side door opening. NOTE:
Detach the snowplow when transporting passengers.
Vehicle front end wheel alignment was set to specifications
at the factory without consideration for the weight of the
plow. Front end toe-in should be checked and reset if neces
-
sary at the beginning and end of the snowplow season. This
will help prevent uneven tire wear.
The blade should be lowered whenever the vehicle is parked.
Maintain and operate your vehicle and snowplow equip -
ment following the recommendations provided by the
specific snowplow manufacturer.

STARTING AND OPERATING 361
3. Press and hold the brake pedal.
4. Shift the transfer case into NEUTRAL:• With manual shift transfer case, shift the transfer caselever into NEUTRAL (N).
• With electronic shift transfer case, push and hold the transfer case NEUTRAL (N) button. Some models have
a small, recessed "N" button (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi -
cator light will blink while the shift is in progress. The
light will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Repeat steps six and seven with automatic transmission in DRIVE. 9. Shift the transmission to NEUTRAL. Firmly apply the
parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
NOTE:
With electronic shift transfer case:
• Steps 2 through 3 are requirements that must be met before pushing the NEUTRAL (N) button, and must continue to
be met until the shift has been completed. If any of these
requirements are not met before pushing the NEUTRAL
(N) button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the NEUTRAL (N) button
is released.
5

370 IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware aredamaged during a crash. • The vehicle battery loses power or becomes disconnected
during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
• Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

396 IN CASE OF EMERGENCY
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the inner
and outer wheels. Align these slots when assembling the
wheels for best access to the tire valve on the inner wheel.
The tires of both dual wheels must be completely off the
ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove and
install dual rear wheels, use a proper vehicle lifting device.
NOTE:
When installing a spare tire (if equipped) as part of a dual
rear wheel end combination, the tire diameter of the two
individual tires must be compared. If there is a significant
difference, the larger tire should be installed in a front loca-
tion. The correct direction of rotation for dual tire installa -
tions must also be observed
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to specifi -
cations at each lubrication interval.
Refer to “Wheel And Tire Torque Specifications” in “Tech -
nical Specifications” for further information. Wheel Nuts
All wheel nuts should be tightened occasionally to eliminate
the possibility of wheel studs being sheared or the bolt holes
in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers of
operation to allow the wheel nuts to become properly set. All
wheel nuts should first be firmly seated against the wheel.
The wheel nuts should then be tightened to recommended
torque. Tighten the wheel nuts to final torque in increments.
Progress around the bolt circle, tightening the wheel nut
opposite to the wheel nut just previously tightened until
final torque is achieved.
Refer to “Wheel And Tire Torque Specifications” in “Tech
-
nical Specifications” for further information.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builder’s Guide for information on
stowing your spare tire (if equipped).

IN CASE OF EMERGENCY 397
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle off
the ground.
For 3500 single rear wheel (SRW) models, use the flat end of
the lug wrench to hook and pull off the hub cap. Find the
opening in the hub cap, insert the lug wrench, and pull off
the cap. If you need to pry against the wheel, protect the
wheel surface.Lug Wrench Insertion Location — Hub Cap
On 3500 models with dual rear wheels (DRW), you must first
remove the hub caps—use the procedure noted for the single
rear wheel. For the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge of the wheel
cover and the wheel. Pry against the wheel to remove the
wheel cover. Repeat this procedure around the wheel until
the cover pops off.
CAUTION!
Use extreme caution when removing the front and rear
wheel covers. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to remove
the caps.
6

IN CASE OF EMERGENCY 405
(Continued)
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shiftsbetween DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans -
mission failure during prolonged efforts to free a stuck
vehicle.
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
6

IN CASE OF EMERGENCY 407
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle's battery is
discharged, refer to “Manual Park Release” or “Gear Selector
Override” in this section for instructions on shifting the auto -
matic transmission out of PARK for towing.Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with the rear wheels on
the ground) under the following conditions:
• The transmission must be in NEUTRAL. Refer to “Manual Park Release” in this section for instructions on shifting the
8–speed transmission to NEUTRAL when the engine is off.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km) for 6–speed transmission, or 30 miles (48 km) for 8–speed
transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15 miles (24 km) for 6–speed transmission, or 30 miles (48 km) for
8–speed transmission, tow with the rear wheels OFF the
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the rear wheels
on a towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the ground.
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
6

408 IN CASE OF EMERGENCY
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL and the transmission is in PARK (P). Refer to
“Recreational Towing” in “Starting And Operating” for
further information and detailed instructions.
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe engine and/or
transmission damage. Damage from improper towing is
not covered under the New Vehicle Limited Warranty.
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.