2019 Ram 3500 transfer case

326 STARTING AND OPERATING
When To Use Low Range
When driving off-road, shift into 4LO (Low Range) for addi-
tional traction or to improve handling and control on slip -
pery or difficult terrain. Due to the lower gearing, low range
will allow the engine to operate in a higher power range.
This will allow you to idle over obstacles and down hills,
with improved control and less effort. Also, use 4LO (Low
Range) in rain, ice, snow, mud, sand, to get heavy loads
rolling, improve traction, or whenever 4HI (High Range)
traction will not do the job.
Driving In Snow, Mud And Sand
There is a drastic reduction in traction when driving in snow,
mud or sand. The vehicle will be less responsive to steering,
acceleration and braking inputs. Therefore you should accel -
erate slowly, leave greater stopping distances and avoid
abrupt vehicle maneuvers. You want to keep a slow constant
steady pace. The key is to maintain the vehicle's momentum. •
Snow – In heavy snow or for additional control and trac -
tion at slower speeds, shift the transmission to a low gear
and shift the transfer case to 4LO (Low Range) if necessary.
Do not shift to a lower gear than necessary to maintain
headway. Over-revving the engine can spin the wheels
and traction will be lost. If you start to slow to a stop, try
turning your steering wheel no more than a ¼ turn quickly
back and forth, while still applying throttle. This will allow
the tires to get a fresh "bite" and help maintain your
momentum.
• Mud – Deep mud creates a great deal of suction around
the tires and is very difficult to get through. You should
use 4LO (Low Range) with a gear low enough to maintain
your momentum without shifting. If you start to slow to a
stop, try turning your steering wheel no more than a ¼
turn quickly back and forth for additional traction. Mud
holes pose an increased threat of vehicle damage and
getting stuck. They are normally full of debris from
previous vehicles getting stuck. As a good practice before
CAUTION!
Never park your vehicle over dry grass or other
combustible materials. The heat from your vehicle
exhaust system could cause a fire.
CAUTION!
On icy or slippery roads, do not downshift at high
engine RPMs or vehicle speeds because engine braking
may cause skidding and loss of control.

STARTING AND OPERATING 329
Getting High Centered
If you get hung up or high centered on an object, get out of
the vehicle and try to determine what the vehicle is hung up
on, where it is contacting the underbody and what is the best
direction to recover the vehicle. Depending on what you are
in contact with, jack the vehicle up and place a few rocks
under the tires so the weight is off of the high point when
you let the vehicle down. You can also try rocking the vehicle
or winching the vehicle off the object.
Hill Climbing
Hill climbing requires good judgment and a good under-
standing of your abilities and your vehicle's limitations. Hills
can cause serious problems. Some are just too steep to climb
and should not be attempted. You should always feel confi -
dent with the vehicle and your abilities. You should always
climb hills straight up and down. Never attempt to climb a
hill on an angle. •
Before Climbing A Steep Hill – As you approach a hill
consider its grade or steepness. Determine if it is too steep.
Look to see what the traction is on the hill side trail. Is the
trail straight up and down? What is on top and the other
side? Are there ruts, rocks, branches or other obstacles on
the path? Can you safely recover the vehicle if something
goes wrong? If everything looks good and you feel confi -
dent, then change transmission into a lower gear, shift the
transfer case into 4LO (Low) and proceed with caution.
You should use first gear and 4LO (Low Range) for very
steep hills.
• Driving Up Hill – Once you have determined your ability
to proceed and have shifted into the appropriate gear, line
your vehicle up for the straightest possible run. Accelerate
with an easy constant throttle and apply more power as
you start up the hill. Do not race forward into a steep
grade, the abrupt change of grade could cause you to lose
control. If the front end begins to bounce, ease off the
throttle slightly to bring all four tires back on the ground.
As you approach the crest of the hill ease off the throttle
and slowly proceed over the top. If the wheels start to slip
as you approach the crest of a hill, ease off the accelerator
and maintain headway by turning the steering wheel no
more than a ¼ turn quickly back and forth. This will
provide a fresh "bite" into the surface and will usually
CAUTION!
Winching or rocking the vehicle off hard objects
increases the risk of underbody damage.
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STARTING AND OPERATING 331
the brakes are required to control vehicle speed, apply
them lightly and avoid locking or skidding the tires.
Driving Through Water
Extreme care should be taken crossing any type of water.
Water crossings should be avoided if possible and only be
attempted when necessary, in a safe responsible manner.
You should only drive through areas which are designated
and approved. You should tread lightly and avoid damage
to the environment. You should know your vehicle's abilities
and be able to recover it if something goes wrong. You
should never stop or shut a vehicle off when crossing deep
water unless you ingested water into the engine air intake. If
the engine stalls do not attempt to restart it. Determine if it
has ingested water first. The key to any crossing is low andslow. You want to use first gear in 4L (Low Range) and
proceed very slowly with a constant slow speed (3-5 mph
[5–8 km/h] maximum) and light throttle. Keep the vehicle
moving; do not try to accelerate through the crossing. After
crossing any water higher than the bottom of the axle differ
-
entials, you should inspect all of the vehicle fluids for signs
of water ingestion.
• Before You Cross Any Type Of Water – As you approach
any type of water you need to determine if you can cross it
safely and responsibly. If necessary, get out and walk
through the water or probe it with a stick. You need to be
sure of its depth, approach angle, current and bottom
condition. Be careful of murky or muddy waters, check for
hidden obstacles. Make sure you will not be intruding on
any wildlife and you can recover the vehicle if necessary.
The key to a safe crossing is the water depth, current and
bottom conditions. On soft bottoms the vehicle will sink in,
WARNING!
If the engine stalls or you lose headway or cannot make
it to the top of a steep hill or grade, never attempt to turn
around. To do so may result in tipping and rolling the
vehicle, which may result in severe injury. Always back
carefully straight down a hill in REVERSE. Never back
down a hill in NEUTRAL using only the vehicle brakes.
Never drive diagonally across a hill, always drive
straight up or down.
CAUTION!
Water ingestion into the axles, transmission, transfer
case, engine or vehicle interior can occur if you drive too
fast or through too deep of water. Water can cause
permanent damage to engine, driveline or other vehicle
components and your brakes will be less effective once
wet and/or muddy.
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STARTING AND OPERATING 419
(Continued)
Perform the maintenance listed in the “Scheduled
Servicing”. Refer to “Scheduled Servicing” in “Servicing
And Maintenance” for the proper maintenance intervals.
When towing a trailer, never exceed the GAWR or GCWR
ratings.• Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
WARNING!
• Make certain that the load is secured in the trailer and will not shift during travel. When trailering cargo that
is not fully secured, dynamic load shifts can occur that
may be difficult for the driver to control. You could lose
control of your vehicle and have a collision.
• When hauling cargo or towing a trailer, do not overload your vehicle or trailer. Overloading can cause a loss of
control, poor performance or damage to brakes, axle,
engine, transmission, steering, suspension, chassis
structure or tires. CAUTION!
(Continued)
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a grade. When parking, apply the parking brake on the tow
vehicle. Put the tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the transfer case
is not in NEUTRAL. Always, block or "chock" the
trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
WARNING! (Continued)
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STARTING AND OPERATING 429
Over The Road Operation With Snowplow Attached
The blade restricts air flow to the radiator and causes the
engine to operate at higher than normal temperatures.
Therefore, when transporting the plow, angle the blade
completely and position it as low as road or surface condi-
tions permit. Do not exceed 40 mph (64 km/h). The operator
should always maintain a safe stopping distance and allow
adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility. General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer's instructions.
Keep all snowplow electrical connections and battery termi
-
nals clean and free of corrosion.
When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
• Operate with transfer case in 4LO when plowing small or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI.
• Vehicles with automatic transmissions should use 4LO range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has returned to idle and wheels have stopped. Make a practice
of stepping on the brake pedal while shifting the transmis -
sion.
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430 STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
• When towing your vehicle, always follow applicable stateand provincial laws. Contact state and provincial
Highway Safety offices for additional details. • Vehicles equipped with air suspension must be placed in
Transport mode before tying them down (from the body)
on a trailer or flatbed truck. Refer to “Air Suspension – If
Equipped” for more information. If the vehicle cannot be
placed in Transport mode (for example, engine will not
run), tie-downs must be fastened to the axles (not to the
body). Failure to follow these instructions may cause fault
codes to be set and/or cause loss of proper tie-down
tension.
Towing Condition
Wheels OFF The
Ground Two-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Automatic transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

432 STARTING AND OPERATING
(Continued)
Recreational Towing — Four-Wheel Drive Models
NOTE:
Both the manual shift and electronic shift transfer cases must
be shifted into NEUTRAL (N) for recreational towing. Auto-
matic transmissions must be shifted into PARK for recre -
ational towing. Refer to the following for the proper transfer
case NEUTRAL (N) shifting procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with only one set of wheels on the ground (front or rear) will
cause severe transmission and/or transfer case damage.
Tow with all four wheels either ON the ground, or OFF
the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this vehicle backwards can cause severe damage to the transfer case.
• Before recreational towing, the transfer case must be in NEUTRAL. To be certain the transfer case is fully in
NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• The transmission must be placed in PARK for recre -
ational towing.• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid will leak from the transfer case, causing damage to internal
parts.
• Do not use a bumper-mounted clamp-on tow bar on your vehicle. The bumper face bar will be damaged. CAUTION!
(Continued)

STARTING AND OPERATING 433
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into NEUTRAL:
•With manual shift transfer case, shift the transfer caselever into NEUTRAL (N)
•With electronic shift transfer case, push and hold the transfer case NEUTRAL (N) button. Some models have
a small, recessed “N” button (at the center of the
transfer case switches) that must be pushed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi -
cator light will blink while the shift is in progress. The
light will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll, even if the
automatic transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.
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