DID_19ps_Ram_Truck_2500-3500_Owner_Manual_EN-US_062218.indd 16/22/18 4:36 PM
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright
© 2019 FCA US LLC
6
STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ......................................................................... 292
Cold Weather Operation (Below –22°F Or −30°C) ..... 296
After Starting................................................................ 296
ENGINE BLOCK HEATER — IF EQUIPPED .............. 297
ENGINE BREAK-IN RECOMMENDATIONS ............ 297
PARKING BRAKE ........................................................... 298
AUTOMATIC TRANSMISSION ................................... 299
Ignition Park Interlock ................................................ 301
Brake/Transmission Shift Interlock System ........... 301
Eight-Speed Automatic Transmission .................... 301
ACTIVE NOISE CANCELLATION ............................... 308
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED .................................................................... 309
Four-Position Electronically Shifted Transfer
Case — If Equipped ................................................... 309
Manually Shifted Transfer Case — If Equipped ..... 314
AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED .....................................................................317
Description.................................................................... 317
Air Suspension Modes ................................................318
Instrument Cluster Display Messages ......................320
Operation ......................................................................320
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)....................................320
STABILIZER/SWAY BAR SYSTEM — POWER WAGON
ONLY ................................................................................322
SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY .................................................................................324
Off-Road Driving Tips And Vehicle
Characteristics ............................................................324
Driving In Snow, Mud And Sand .............................326
Crossing Obstacles (Rocks And Other High
Points)............................................................................327
Hill Climbing................................................................329
Driving Through Water ..............................................331
Airing Down For Off-Road Driving .........................332
Vehicle Recovery .........................................................333
After Driving Off-Road...............................................336
LIMITED-SLIP DIFFERENTIAL ....................................337
8
PARKSENSE FRONT AND REAR PARK ASSIST ..... 387
ParkSense Sensors ....................................................... 388
ParkSense Warning Display ...................................... 388
ParkSense Display ....................................................... 389
Enabling And Disabling Front And/Or Rear
ParkSense ...................................................................... 394
Service The ParkSense Front/Rear Park Assist
System ........................................................................... 394
Cleaning The ParkSense System ............................... 395
ParkSense System Usage Precautions ...................... 395
PARKVIEW REAR BACK UP CAMERA ................. 397
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ................................................................... 401
REFUELING THE VEHICLE — GAS ENGINE .......... 408
Loose Fuel Filler Cap Message ................................. 410
VEHICLE LOADING .................................................... 410
Gross Vehicle Weight Rating (GVWR) .................... 410
Payload.......................................................................... 410
Gross Axle Weight Rating (GAWR) ......................... 410
Tire Size......................................................................... 410
Rim Size ........................................................................ 410
Inflation Pressure......................................................... 410
Curb Weight ................................................................. 411
Loading ......................................................................... 411
TRAILER TOWING ........................................................411
Common Towing Definitions ....................................412
Trailer Hitch Type and Maximum Trailer
Weight ...........................................................................417
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................418
Trailer And Tongue Weight .....................................418
Towing Requirements ................................................418
Towing Tips .................................................................426
SNOWPLOW .................................................................... 427
2500/3500 Models Only..............................................427
RECREATIONAL TOWING (BEHIND MOTORHOME,
ETC.) ...................................................................................430
Towing This Vehicle Behind Another Vehicle ........430
Recreational Towing — Two-Wheel Drive
Models ...........................................................................431
Recreational Towing — Four-Wheel Drive
Models ...........................................................................432
DRIVING TIPS ...................................................................436
Driving On Slippery Surfaces ...................................436
Driving Through Water .............................................437
Off-Road Driving Tips ..............................................438
9
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 440
ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 441
BULB REPLACEMENT ................................................... 446
Replacement Bulbs ..................................................... 446
Replacing Exterior Bulbs ............................................ 447
FUSES.................................................................................. 457
Power Distribution Center ......................................... 458
JACKING AND TIRE CHANGING .......................... 469
Jack Location ................................................................ 470
Removal Of Jack And Tools ....................................... 470
Removing The Spare Tire ........................................... 473
Preparations For Jacking ............................................ 476
Jacking Instructions ..................................................... 477
To Stow The Flat Or Spare ...................................... 483
Reinstalling The Jack And Tools ............................... 485
Hub Caps/Wheel Covers — If Equipped .............. 487
JUMP STARTING ............................................................ 488
Preparations For Jump Start ...................................... 489
Jump Starting Procedure ............................................ 490
MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ............................................................... 492
IF YOUR ENGINE OVERHEATS ..................................493
FREEING A STUCK VEHICLE ......................................494
TOWING A DISABLED VEHICLE ...............................495
Two-Wheel Drive Models .......................................... 497
Four-Wheel Drive Models .......................................... 497
Emergency Tow Hooks — If Equipped....................498
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................498
EVENT DATA RECORDER (EDR)................................. 498
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................499
Maintenance Plan ........................................................500
Heavy Duty Use Of The Vehicle ...............................503
ENGINE COMPARTMENT .......................................... 504
6.4L Engine ..................................................................504
Checking Oil Level — Gas Engine ...........................505
Adding Washer Fluid ................................................505
Maintenance-Free Battery .......................................... 506
10
DEALER SERVICE ........................................................... 506
Engine Oil — Gas Engine .......................................... 507
Engine Oil Filter ......................................................... 509
Engine Air Cleaner Filter ......................................... 509
Air Conditioner Maintenance ................................. 511
Accessory Drive Belt Inspection ................................ 516
Body Lubrication ....................................................... 517
Windshield Wiper Blades ......................................... 517
Exhaust System ........................................................... 520
Cooling System ........................................................... 522
Brake System ............................................................... 527
Automatic Transmission ............................................ 528
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................................... 529
Transfer Case ............................................................... 530
HOISTING ......................................................................... 531
TIRES ..................................................................................531
Tire Safety Information ............................................531
Tires — General Information ...................................541
Tire Types .....................................................................547
Spare Tires — If Equipped .....................................548
Wheel And Wheel Trim Care ..................................551
Tire Chains (Traction Devices) ................................. 552
Tire Rotation Recommendations ..............................553
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................555
Treadwear .....................................................................556
Traction Grades............................................................ 556
Temperature Grades ................................................... 556
STORING THE VEHICLE .............................................557
BODYWORK ......................................................................557
Protection From Atmospheric Agents ....................557
Body And Underbody Maintenance .........................558
Preserving The Bodywork .......................................... 558
INTERIORS .......................................................................561
Seats And Fabric Parts ................................................561
Plastic And Coated Parts ............................................562
Leather Parts.................................................................563
Glass Surfaces ..............................................................563
11
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 564
Vehicle Identification Number ................................. 564
BRAKE SYSTEM ............................................................... 565
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon) ............................................... 565
WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 565
Torque Specifications ................................................ 565
FUEL REQUIREMENTS .............................................. 567
6.4L Engine ................................................................... 567
Reformulated Gasoline .......................................... 568
Materials Added To Fuel .......................................... 568
Gasoline/Oxygenate Blends .................................... 568
Do Not Use E-85 In Non-Flex Fuel Vehicles............ 569
CNG And LP Fuel System Modifications ................ 569
MMT In Gasoline......................................................... 569
Fuel System Cautions.................................................. 570
Carbon Monoxide Warnings ................................... 570
FLUID CAPACITIES .................................................... 571
FLUIDS AND LUBRICANTS ......................................... 572
Engine ........................................................................... 572
Chassis ........................................................................ 574
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 575
DRAG & DROP MENU BAR .........................................575
CYBERSECURITY ............................................................ 576
UCONNECT SETTINGS .................................................578
Uconnect 3 Settings .....................................................578
Uconnect 4/4C/4C NAV Settings.............................597
Uconnect 4C NAV With 12–inch Display
Settings ..........................................................................621
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ...................................................................642
Radio Operation........................................................... 642
Media Mode..................................................................642
IPOD/USB/MP3 CONTROL — IF EQUIPPED ........643
RADIO OPERATION AND MOBILE PHONES .........647
Regulatory And Safety Information .........................648
13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will
1
GETTING TO KNOW YOUR VEHICLE 19
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/STOP button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on.
NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl -
edge the signal. Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti
-
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.
2