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2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
(Continued)
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WARNING!(Continued)
•Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 439
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NOTE:
•Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base.
Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Number
Overhead Console Lamps TS 212–9
Dome Lamp 7679
For lighted switches, see your authorized dealer for
replacement instructions.
Exterior Bulbs
Bulb Number
Low Beam (Halogen Re-
flector Headlamp) H11LL
High Beam (Halogen Re-
flector Headlamp) 9005LL
Low & High Beam (LED
Reflector Headlamp) LED (Serviced At An Au-
thorized Dealer)
Low & High Beam (LED
Projector Headlamp) LED (Serviced At An Au-
thorized Dealer)
7
IN CASE OF EMERGENCY 441
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Bulb Number
Turn Signal / Front Posi-
tion (Halogen Reflector
Headlamp) 7444NA
Turn Signal / Front Posi-
tion (LED Headlamps) LED (Serviced at
authorized dealer)
Front Side Marker (Halo-
gen Reflector Headlamp) W5W
Front Side Marker (LED
Headlamps) LED (Serviced At An
Authorized Dealer)
Front Fog Lamps (Halo-
gen Reflector Headlamp) H11LL
Front Fog Lamps (LED
Headlamps) LED (Serviced At An
Authorized Dealer)
Side Indicators (Front And
Side View Mirror) LED (Serviced at autho-
rized dealer)
Base Rear Tail/Turn and
Stop Lamp 3157K
Premium Rear Tail/Turn
and Stop Lamp LED (Serviced At An
Authorized Dealer)
Premium Backup Lamp 7440/W21WBulb Number
Center High Mounted
Stop Lamp (CHMSL) 921
Backup Lamp 921
Rear License Plate Lamp 194
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam
Headlamp, Front Park And Turn — If Equipped
Low Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
442 IN CASE OF EMERGENCY
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3. Reach into the front wheel house ahead of the frontwheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
4. Reach through the access hole of the wheel house splash shield and disengage the bulb access cover by rotating
counterclockwise. 5. Disconnect the internal lamp wiring harness connector
from the low beam bulb.
CAUTION!
•Do not contaminate the bulb glass by touching it
with your fingers or by allowing it to contact other
oily surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the bulb socket, or the
lamp wiring.Splash Shield Access Cover
1 — Access Cover
2 — Fastener
Bulb Access Cover
7
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6. Rotate the bulb counterclockwise 1/4 turn to unlock thebulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
High Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Look under the hood and behind the headlamp to find the high beam bulb access cover.
4. Reach behind the headlamp and disengage the access cover by rotating counterclockwise.
5. Disconnect the internal lamp wiring harness connector from the high beam bulb.
CAUTION!
•Do not contaminate the bulb glass by touching it
with your fingers or by allowing it to contact other
oily surfaces. Shortened bulb life will result.
(Continued)
CAUTION! (Continued)
•Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the bulb socket, or the
lamp wiring.
6. Rotate the bulb counterclockwise 1/4 turn to unlock the bulb from the lamp.
7. Pull the bulb straight out from the housing.
8. Reverse the procedure for installation of new bulb and covers.
Front Park And Turn
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
444 IN CASE OF EMERGENCY
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3. Look under the hood and behind the headlamp to findthe park and turn socket.
4. Reach behind the headlamp and unlock the park and turn socket from the lamp by rotating counterclockwise
¼ turn.
5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers. Side Marker Lamp
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Park And Turn Socket
Splash Shield Access Cover
1 — Access Cover
2 — Fastener
7
IN CASE OF EMERGENCY 445
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4. Reach through the access hole of the wheel house splashshield and disengage the side marker socket by rotating
counterclockwise ¼ turn.
5. Pull the socket and bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers.Fog Lamps — If Equipped
1. Reach under and behind the front bumper to access theback of the front fog lamp housing.
2. Disconnect the fog lamp wiring harness connector from the fog lamp bulb.
3. Rotate the bulb counterclockwise ¼ turn to unlock the bulb from the housing.
4. Pull the bulb straight out from the housing.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
Side Marker Socket
446 IN CASE OF EMERGENCY