
Vehicle care173Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 80 km/h nor further than 100 km. In all other cases
and when the transmission is
defective, the front axle must be
raised off the ground.
Seek the assistance of a workshop.
After towing, unscrew the towing eye.
Insert cap at the top and engage
downwards.
Towing another vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
lower bend of the cap. Release the
cap by carefully moving the
screwdriver downwards.
The towing eye is stowed with the
vehicle tools 3 159.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
The lashing eye at the rear
underneath the vehicle must never be used as a towing eye.
Attach a tow rope – or even better a
tow bar – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.

Vehicle care175Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
On vehicles with emblem touchpad:
when cleaning with a high-pressure
jet cleaner ensure a minimum
distance of 30 cm when working
around the tailgate to prevent
unintended unlocking.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Do not use hard objects to remove
spots of tar. Use tar removal spray on painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated with wax or polishing agents.
Windows and wiper blades Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleaner and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.Remove dirt residues from smearing wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Glass panel
Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the glass panel.
Wheels and tyres Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.

Service and maintenance177Service and
maintenanceGeneral information ...................177
Service information ..................177
Recommended fluids, lubricants and parts .................................... 178
Recommended fluids and lubricants ................................ 178General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 64.
European service intervals
Maintenance of your vehicle is
required every 30,000 km or after one year, whichever occurs first.
Additional engine oil and filter change
is indicated by the engine oil life
system, when required earlier than
maintenance.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia,
Slovenia, Spain, Sweden,
Switzerland, United Kingdom.
Service display 3 64.
International service intervals
Maintenance of your vehicle is
required every 15,000 km or after one year, whichever occurs first.
Additional engine oil and filter change
is indicated by the engine oil life
system, when required earlier than
maintenance.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,

178Service and maintenanceincreased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regular
service interval.
The international service intervals are
valid for the countries which are not
listed in the European service
intervals.
Service display 3 64.
Confirmations Confirmation of service is recorded in
the Service and Warranty Booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
Warranty Booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.Recommended fluids,
lubricants and parts
Recommended fluids andlubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG), Liquified Petroleum Gas
(LPG) and Ethanol (E85) fuelled
engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 182.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.

Service and maintenance179Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil based on its quality and on the
minimum ambient temperature
3 182.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 182.All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
cold regions with very low
temperatures, the factory filled
coolant provides frost protection
down to approx. -37 °C. This
concentration should be maintained all year round. The use of additional
coolant additives that intend to give
additional corrosion protection or seal against minor leaks can cause
function problems. Liability for
consequences resulting from the use
of additional coolant additives will be
rejected.Washer fluid
Use only washer fluid approved for
the vehicle to prevent damage of wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake and clutch fluid
Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should therefore be replaced at the specified
interval.

180Technical dataTechnical dataVehicle identification..................180
Vehicle Identification Number ..180
Identification plate ...................180
Engine identification ................181
Vehicle data ............................... 182
Recommended fluids and lubricants ................................ 182
Engine data ............................. 184
Vehicle dimensions .................186
Tyre pressures ........................ 187Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number
may be stamped on the identification plate and on the floor pan, under thefloor covering, visible under a cover.
The Vehicle Identification Number
may be embossed on the instrument
panel, visible through the windscreen,
or in the engine compartment on the
right body panel.
Identification plate
The identification plate is located on
the front left or right door frame.

182Technical dataVehicle dataRecommended fluids and lubricantsEuropean service schedule Required engine oil qualityAll European countries with European service interval 3 177Engine oil qualityD14NETdexos1 Gen2✔
Engine oil viscosity grades
All European countries with European service interval 3 177Ambient temperaturedown to -25 °CSAE 0W-30 or SAE 0W-40
SAE 5W-30 or SAE 5W-40below -25 °CSAE 0W-30 or SAE 0W-40

Technical data183International service scheduleRequired engine oil qualityAll countries with international service interval 3 177Engine oil qualityD14NETdexos1 Gen2✔
Engine oil viscosity grades
All countries with international service interval 3 177Ambient temperaturedown to -25 °CSAE 0W-30 or SAE 0W-40
SAE 5W-30 or SAE 5W-40below -25 °CSAE 0W-30 or SAE 0W-40down to -20 °CSAE 10W-30 1)
or SAE 10W-40 1)1)
Permitted, but usage of oils with dexos quality is recommended.