Driving and operating149If the vehicle will not start, place the
electronic key in the transmitter
pocket inside the centre console.
Starting and stopping the vehicle 3 150.Switching on the vehicle
With the vehicle off and the brake
pedal applied, pressing POWERm
once will switch on the vehicle. When
4 illuminates in the instrument
cluster, the vehicle is ready to be
driven. This could take up to
15 seconds at extremely cold
temperatures.Switching off the vehicle
With the vehicle in P, press
POWER m briefly in service mode or
when engine is running and vehicle is stationary. Some functions remain
active until driver's door is opened.
If the vehicle is not in P when
switching off the vehicle, P will be
automatically engaged before the
vehicle is switched off.A chime will sound if the driver's door is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.Emergency shut off during driving
If the vehicle needs to be switched off during driving in case of emergency,
press POWER m for more than
2 seconds or press twice briefly within
5 seconds.
Starting and stopping the vehicle
3 150.
Service mode
This power mode is available for
service and diagnostics and to verify
the proper operation of the service
vehicle soon control indicator as may
be required for emission inspection
purposes.
With the vehicle switched off and the
brake pedal not applied, pressing and holding POWER m for more than
5 seconds will place the vehicle in service mode. The instruments and
audio systems will operate as they do when the vehicle is switched on, but
the vehicle will not be able to be
driven. The propulsion system will not start in service mode. Press
POWER m again to switch off the
vehicle.Caution
Service mode will discharge the
12 V vehicle battery. Do not use
service mode for an extended
period, or the vehicle may not
start.
Operation in case of failure
If the vehicle does not start due to a
low electronic key battery, a message
will be displayed in the Driver
Information Centre.
To still drive the vehicle, proceed as
follows:
1. Open the centre console and remove the small tray from the
centre console. Place the
electronic key in the pocket with
the buttons facing the bottom of
the vehicle.
150Driving and operatingOther objects, e.g. other keys,
transponder, tags, coins etc. must
be removed.
2. With selector lever in P or N
depress the brake pedal and
press POWER m.
To switch off the vehicle, press
POWER m again. Remove the
electronic key from the centre
console.
This option is intended for
emergencies only. Replace the
electronic key battery as soon as
possible 3 19.
For unlocking or locking the doors,
see fault in radio remote control unit
or electronic key system 3 20.
Retained power off The following electronic systems can
work until the driver's door is opened
or for 10 minutes after the vehicle is
switched off:
● power windows
● Infotainment system
● power outlets
Starting and stopping the vehicleMove the selector lever into P or N.
The propulsion system does not start
in any other position.
Note
Do not try to shift into P when the
vehicle is moving, as the electric
drive unit could be damaged. Shift
into P only when the vehicle is
stationary.
The electronic key must be inside the
vehicle. Depress the brake pedal,
then press POWERm.
If the electronic key is not in the
vehicle or something is interfering
with the transmitter, a message is
displayed in the Driver Information
Centre.
A vehicle ready light is displayed in
the lower right corner of the
instrument cluster when the vehicle is ready to be driven.
Driving and operating151The instrument cluster also displays
an active battery gauge when the
vehicle is ready to be driven.
A chime will sound if the driver's door
is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.
If the vehicle will not start due to a low electronic key battery, the vehicle can
still be driven.
Operation in case of failure 3 148.
RestartingCaution
If the vehicle must be restarted
while it is still moving, move the
selector lever into N and press
POWER m twice without
depressing the brake pedal. The
propulsion system will not restart
in any other way.
Emergency shut off during driving
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may reduce
power assist, requiring increased brake pedal force.
2. Shift the selector lever into N. This
can be done while the vehicle is
moving. After shifting into N, firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop, shift into P, and switch off the vehicle
by pressing POWERm.
4. Apply the parking brake. If the vehicle cannot be pulled
over and must be shut off while
driving, press and hold
POWER m for more than
2 seconds, or press twice briefly
within 5 seconds.9 Danger
Switching off the vehicle while
moving may disable the airbags.
While driving, only shut the
propulsion system off in an
emergency.
Starting the vehicle at low
temperatures
It is recommended to plug in the vehicle when exterior temperatures
are below 0 °C to maximise high
voltage battery life.
Should the exterior temperature be
lower than -32 °C, the vehicle must be
plugged in when the vehicle is
switched on.
Parking Note
Do not allow the vehicle to remain in
extreme temperatures for long
periods without being driven or
being plugged in.
Driving and operating153Electric vehicle
operation modes
Operation This vehicle is a purely electrically
driven vehicle. It always uses an
electric propulsion system to drive the
vehicle. Electricity is the vehicle's only source of energy.
Drive modes Sport modeSport mode provides more
responsive acceleration than normal
mode, but can reduce energy
efficiency. Use normal mode
whenever possible.
When the 3 indicator does not
illuminate, the vehicle is in normal
mode.
Press SPORT to select Sport mode.
Press SPORT again to return to
normal mode.
The 3 indicator will be
displayed in the instrument cluster
when Sport mode is selected.
Control indicator 3 80.
When Sport mode is active and the
vehicle is switched off, Sport mode
will still be active when the vehicle is switched on again.
Sport mode may be unavailable if the high voltage battery charge is too low.Electric drive unit
Operation The vehicle uses an electric drive unitwith a 1-gear transmission. The
selector lever is located on the centre
console between the seats.P:park position, wheels are locked, engage only when the vehicle is
stationaryR:reverse gear, engage only when
the vehicle is stationaryN:neutralD:drive mode, low recuperationL:low, high recuperation, enables
one pedal drive
158Driving and operatingABS starts to regulate brake pressureas soon as a wheel shows a tendency to lock. The vehicle remains
steerable, even during hard braking.
ABS control is made apparent
through a pulse in the brake pedal
and the noise of the regulation
process.
For optimum braking, keep the brake
pedal fully depressed throughout the
braking process, despite the fact that
the pedal is pulsating. Do not reduce
the pressure on the pedal.
After starting off, the system performs
a self-test which may be audible.
Control indicator u 3 79.
Fault9 Warning
If there is a fault in the ABS, the
wheels may be liable to lock due
to braking that is heavier than
normal. The advantages of ABS
are no longer available. During
hard braking, the vehicle can nolonger be steered and may
swerve.
Have the cause of the fault remedied
by a workshop.
Parking brake
Electric parking brake
The electric parking brake can always
be activated, even if the vehicle is
switched off.
Do not operate electric parking brake
system too often when the vehicle is
switched off as this will discharge the 12 V vehicle battery.
In case of insufficient electric power,
the electric parking brake cannot be
applied or released.
Applying when vehicle is stationary9 Warning
Pull switch m for a minimum of
1 second until control indicator m
illuminates constantly and electric
parking brake is applied 3 79 . The
electric parking brake operates automatically with adequate force.
Before leaving the vehicle, check
the electric parking brake status.
Control indicator m 3 79.
1. Be sure the vehicle is at a
complete stop.
2. Pull switch m for approx.
1 second.
160Driving and operatingthe parking brake is fully released
and the control indicator m is off
before driving.
Automatic release
The electric parking brake is
automatically released when the
vehicle is running, placed into gear
and an attempt is made to drive away.
Avoid rapid acceleration when the
electric parking brake is applied, to
reduce wear of parking brake lining.
Electric parking brake control
indicator m 3 79.
Electric parking brake fault control
indicator j3 79.
Driver Information Centre 3 82.
Regenerative braking
Some braking energy from the
moving vehicle is turned back into
electrical energy. This energy is then
stored back into the high voltage
battery system, increasing energy
efficiency.
Regenerative power may be limited
when the high voltage battery is near
full charge or cold.Regeneration on demand
Regeneration on demand allows
increased deceleration by pressing
and holding the steering wheel
paddle. It works in D (Drive) and L
(Low). The accelerator pedal must be mostly released for it to work.
If regenerative braking is active, the regenerative active icon with arrowsis shown as green.
Regenerative braking 3 76.
Cruise control will switch off and the
brake lights may come on when this
feature is activated.
If the vehicle is in D (Drive) and is
brought to a complete stop while the regenerative braking paddle is held,
the vehicle will not creep forward
when the paddle is released. The
accelerator pedal must be pressed to
move the vehicle forward.
One-pedal driving 3 153.
If the vehicle is on a steep gradient,
the brake pedal will be required to
hold the vehicle.
The brake controller applies the
hydraulic brakes using a pump. You
may hear the pump during some
braking manoeuvres, such as rapid
brake application or during
regenerative braking as the vehicle
comes to a stop. This is normal
operation.
192Driving and operatingSwitch off the system if the system is
disturbed by tar marks, shadows,
road cracks, temporary or
construction lane markings, or other
road imperfections.9 Warning
Always keep your attention on the
road and maintain proper vehicle
position within the lane, otherwise
vehicle damage, injury or death
could occur.
The system does not detect
pedestrians, cyclists or animals on
the road. Steer the vehicle
manually to avoid injuries and
deaths.
Lane keep assist does not
continuously steer the vehicle.
The system may not keep the
vehicle in the lane or give an alert, even if a lane marking is detected.
The steering of the lane keep
assist may not be sufficient to
avoid a lane departure.
The system may not detect hands-
off driving due to external
influences (road condition and
surface, weather etc). The driver
has full responsibility to control the vehicle and is always required tokeep the hands on the steeringwheel while driving.
Using the system while driving on
slippery roads could cause loss of control of the vehicle and a crash.
Switch off the system.Charging
This section explains the process of
charging the vehicle's high voltage
battery. Do not allow the vehicle to
remain in places with extremes of
temperature for long periods without
being driven or plugged in.
It is recommended to keep the vehicle
plugged in, even if fully charged, to
keep the high voltage battery
temperature ready for the next drive.
The vehicle must be plugged in when
the temperatures are below -25 °C, to operate properly and to maximise
high voltage battery life.
However, we recommend plugging in
the vehicle when temperatures drop
below 0 °C or raise above 32 °C.
When using the portable charge cord, it will take approximately 33 hours to
charge the vehicle with the 10 A
setting.
When using a 230 V charging station, it will take approximately 10 hours to
charge the vehicle with the 32 A
setting.
Driving and operating193Charge times will vary based on high
voltage battery condition and outside
temperature. There are three ways to
programme how the vehicle is
charged.
Programmable charging 3 196.
The charging system may run fans
and pumps resulting in noises coming from the vehicle while it is turned off.
Additional clicking sounds may be
caused by the electrical devices used
while charging.
While the charge cord is plugged into
the vehicle, the vehicle cannot be
driven.
When to charge When the high voltage battery is
getting low, charging messages may
be displayed.
The Charge vehicle soon message
indicates that the driving range is low
and the vehicle needs to be charged
soon. As the charge level drops, the
Propulsion power is reduced
message is displayed and the
accelerator pedal response is
reduced. In addition, the remainingrange value will change to Low
indicating the vehicle should be
charged immediately.
When the energy is fully depleted, the
Out of power. Charge vehicle now
message is displayed and the vehicle slows to a stop. Brake and steering
assist will still operate. Once the
vehicle has stopped, switch off the
vehicle.
AC (alternating current) charging
Start charging
A portable charge cord used to
charge the vehicle high voltage
battery is stored under the rear floor
storage cover in the load
compartment.
1. Shift into P (Park) and switch off
the vehicle.
2. Push the rearward edge of the charge port door in and release toopen the door.
In cold weather conditions, ice
may form around the charge port
door. Remove ice from the area
before attempting to open or close
the charge port door.