2019 NISSAN VERSA NOTE Owner´s Manual

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri® Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri® is enabled on the device. On your phone, go to Siri® setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the INFO button. Turn on “Show Notifications”.
Cannot reply to text
message notifications by
Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push the
button for more than 1.5 seconds on the steer-
ing wheel for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
Monitor, climate, audio, phone and voice recognition systems4-45

When installing a CB, ham radio or car
phone in your vehicle, be sure to observe
the following precautions; otherwise, the
new equipment may adversely affect the
engine control system and other electronic
parts.
WARNING
∙ A cellular phone should not be usedfor any purpose while driving so full
attention may be given to vehicle op-
eration. Some jurisdictions prohibit
the use of cellular phones while
driving.
∙ If you must make a call while your ve- hicle is in motion, the hands free cellu-
lar phone operational mode is highly
recommended. Exercise extreme cau-
tion at all times so full attention may
be given to vehicle operation.
∙ If you are unable to devote full atten- tion to vehicle operation while talking
on the phone, pull off the road to a
safe location and stop your vehicle.
CAUTION
∙ Keep the antenna as far away as pos-sible from the electronic control
modules.
∙ Keep the antenna wire more than 8 in (20 cm) away from the electronic con-
trol system harnesses. Do not route
the antenna wire next to any harness.
∙ Adjust the antenna standing-wave ratio as recommended by the
manufacturer.
∙ Connect the ground wire from the CB radio chassis to the body.
∙ For additional information, it is rec- ommended that you visit a NISSAN
dealer for servicing.
WARNING
∙ Use a phone af ter stopping your ve-hicle in a safe location. If you have to
use a phone while driving, exercise ex-
treme caution at all times so full at-
tention may be given to vehicle
operation.
∙ If you are unable to devote full atten- tion to vehicle operation while talking
on the phone, pull off the road to a
safe location and stop your vehicle.
CAUTION
To avoid discharging the vehicle bat-
tery, use a phone af ter starting the
engine.
CAR PHONE OR CB RADIO BLUETOOTH® HANDS-FREE PHONE
SYSTEM
4-46Monitor, climate, audio, phone and voice recognition systems

Your NISSAN is equipped with the
Bluetooth® Hands-Free Phone System. If
you have a compatible Bluetooth® enabled
cellular phone, you can set up the wireless
connection between your cellular phone
and the in-vehicle phone module. With
Bluetooth® wireless technology, you canmake or receive a hands-free telephone
call with your cellular phone in the vehicle.
Once your cellular phone is connected to
the in-vehicle phone module, no other
phone connecting procedure is required.
Your phone is automatically connectedwith the in-vehicle phone module when
the ignition switch is placed in the ACC or
ON position with the previously connected
cellular phone turned on and carried in the
vehicle.
NOTE:
Some devices require the user to accept
connections to other Bluetooth® de-
vices. If your phone does not connect au-
tomatically to the system, consult the
phone’s Owner’s Manual for details on
device operation.
You can connect up to six different
Bluetooth® cellular phones to the in-
vehicle phone module. However, you can
talk on only one cellular phone at a time.
Before using the Bluetooth® Hands-Free
Phone System, refer to the following notes.
∙ Set up the wireless connection be- tween a compatible cellular phone and
the in-vehicle phone module before us-
ing the hands-free phone system.
LHA4794
Monitor, climate, audio, phone and voice recognition systems4-47

∙ Some Bluetooth® enabled cellularphones may not be recognized or work
properly. Please visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for a recom-
mended phone list and connecting in-
structions.
∙ You will not be able to use a hands-free phone under the following conditions:
– Your vehicle is outside of the cellular service area.
– Your vehicle is in an area where it is difficult to receive a cellular signal;
such as in a tunnel, in an under-
ground parking garage, near a tall
building or in a mountainous area.
– Your cellular phone is locked to pre- vent it from being dialed.
∙ When the radio wave condition is not ideal or ambient sound is too loud, it
may be difficult to hear the other per-
son’s voice during a call.
∙ Do not place the cellular phone in an area surrounded by metal or far away
from the in-vehicle phone module to
prevent tone quality degradation and
wireless connection disruption. ∙ While a cellular phone is connected
through the Bluetooth® wireless con-
nection, the battery power of the cellu-
lar phone may discharge quicker than
usual. The Bluetooth® Hands-Free
Phone System cannot charge cellular
phones.
∙ Some cellular phones or other devices may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a differ-
ent location may reduce or eliminate
the noise.
∙ For additional information, refer to the cellular phone Owner’s Manual regard-
ing the telephone charges, cellular
phone antenna and body, etc.
REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: Changes or modifications not expressly approved by the party respon-
sible for compliance could void the user’s
authority to operate the equipment.
This transmitter must not be co-located
or operated in conjunction with any
other antenna or transmitter. – NOTE: This device complies with part 15
of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause interference and
2. This device must accept any interfer- ence received, including interference
that may cause undesired operation.
– WARNING: This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment and
meets the FCC radio frequency (RF) Ex-
posure Guidelines. This equipment has
very low levels of RF energy that is
deemed to comply without maximum
permissive exposure evaluation (MPE).
But it is desirable that it should be in-
stalled and operated keeping the radia-
tor at least 20cm or more away from
person’s body.
IC Regulatory information
– NOTE: This device complies with Industry Canada’s license-exempt RSSs. Opera-
tion is subject to the following two con-
ditions:
1. This device may not cause interference; and
4-48Monitor, climate, audio, phone and voice recognition systems

2. This device must accept any interfer-ence, including interference that may
cause undesired operation of the de-
vice.
– REMARQUE: Le présent appareil est con- forme aux CNR d’Industrie Canada appli-
cables aux appareils radio exempts de
licence. L’exploitation est autorisée aux
deux conditions suivantes:
1. l’appareil ne doit pas produire de brouil- lage;
2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible
d’en compromettre le fonctionnement.
– WARNING: This equipment complies with IC radiation exposure limits set forth for
an uncontrolled environment and meets
RSS-102 of the IC radio frequency (RF)
Exposure rules. This equipment has very
low levels of RF energy that is deemed to
comply without maximum permissive
exposure evaluation (MPE).
But it is desirable that it should be in-
stalled and operated keeping the radia-
tor at least 20cm or more away from
person’s body. – ATTENTION: Cet équipement est con-
forme aux limites d’exposition aux rayon-
nements énoncées pour un environne-
ment non contrôlé et respecte les règles
d’exposition aux fréquences radioélec-
triques (RF) CNR-102 de l’IC. Cet équipe-
ment émet une énergie RF très faible qui
est considérée comme conforme sans
évaluation de l’exposition maximale au-
torisée (MPE).
Cependant, il est souhaitable qu’il devrait
être installé et utilisé en gardant une dis-
tance de 20 cm ou plus entre le radiateur
et le corps humain.
BLUETOOTH® is a
trademark owned
by Bluetooth SIG,
Inc. and licensed
to Panasonic.
USING THE SYSTEM
The system allows hands-free operation of
the Bluetooth® Hands-Free Phone System.
If the vehicle is in motion, some commands
may not be available so full attention may
be given to vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initial-
ized, which takes a few seconds. If the
button is pressed before the initialization
completes, the system will announce
“There is no phone connected” and will not
react to voice commands.
Operating tips
To get the best performance out of the
NISSAN Voice Recognition System, observe
the following:
∙ Keep the interior of the vehicle as quiet as possible. Keep all vents pointed away
from the microphone and close the
windows to eliminate surrounding
noises (traffic noises, vibration sounds,
etc.), which may prevent the system
from recognizing voice commands cor-
rectly.
∙ Wait until the tone sounds before speaking a command. Otherwise, the
command will not be received properly.
∙ Start speaking a command within 5 seconds af ter the tone sounds.
∙ Speak in a natural voice without paus- ing between words.
Monitor, climate, audio, phone and voice recognition systems4-49

∙ For calling contacts by name, pleasesay both the first and last name of the
contact for better recognition.
.Giving voice commands
To operate NISSAN Voice Recognition,
press the
button located on the
steering wheel for less than 1.5 seconds.
Af ter the tone sounds, speak a command.
The command given is picked up by the
microphone, and voice feedback is given
when the command is accepted.
∙ If a command is not recognized, the system announces, “Please say or se-
lect a command from the displayed list.”
Make sure the command is said exactly
as prompted by the system and repeat
the command in a clear voice.
∙ If you want to go back to the previous command, you can say “Go back” or
“Correction” any time the system is
waiting for a response. ∙ You can cancel a command when the
system is waiting for a response by say-
ing, “Cancel” or “Quit.” The system an-
nounces “Exit” and ends the Voice Rec-
ognition session. You can also press
and hold the
button on the steer-
ing wheel for 1.5 seconds at any time to
end the Voice Recognition session.
Whenever the Voice Recognition ses-
sion is canceled, a double beep is
played to indicate you have exited the
system.
∙ If you want to adjust the volume of the voice feedback, push the (+ or -) volume
control switches on the steering wheel
while being provided with feedback. You
can also use the radio volume control
knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel. Af ter interrupting the system, wait
for a beep before speaking your command.
INDICATORS
When a cellular phone is connected through
the Bluetooth® wireless connection, indica-
tors
1for the phone and text messaging
are displayed on the top of the screen.
Indicator DescriptionIndicates there are unread received
messages.
Indicates the Bluetooth® device that
is currently connected.
Indicates the strength of the signal
the Bluetooth® device is receiving.
Indicates the amount of remaining
Bluetooth® device battery.
LHA4723
4-50Monitor, climate, audio, phone and voice recognition systems

CONTROL BUTTONS
The control buttons for the Bluetooth®
Hands-Free Phone System are located on
the steering wheel.
VOICE COMMAND BUTTON
Press and hold the
button for
less than 1.5 seconds to initiate the
Voice Recognition session. To exit
the Voice Recognition session
press and hold the
for less
than 1.5 seconds. For additional
information, refer to “Voice prompt
interrupt” in this section. You can use the
button to in-
terrupt the system feedback and
give a command at once.
If an iPhone® is connected, Siri® can
be accessed by pressing the
button for more than 1.5 seconds.
For additional information, refer to
“Siri® Eyes Free” in this section.
PHONE BUTTON
To answer an incoming call or to
end a call press the
button.
To reject a call press and hold
the
button.
Type A (if so equipped)
LHA4747
Type B (if so equipped)
LHA4309
Monitor, climate, audio, phone and voice recognition systems4-51

CONNECTING PROCEDURE
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be canceled.
To connect a phone to the Bluetooth®
Hands-Free Phone System:
Manual Connecting Procedure1. Press the
MENU button on the
control panel.
2. Touch the “Connections” key on the screen. 3. In the Bluetooth tab, touch the “Add
New” key to connect a phone.
4. When a compatible phone is found a message with a PIN appears on the
screen.
5. Verif y the PIN is correct and accept the connection.
6. To access the Bluetooth® settings menu touch the “
” key on the Con-
nections screen. The following options
are available:
Menu Item Result
Bluetooth Allows user to switch Bluetooth® on and off. Bluetooth® must be turned on in order to connect a device.
ON Turns Bluetooth® functionality on. To turn off, touch the “ON” key again. The indicator light will go off.
Favorite (Connection first) Allows user to toggle “Phone” and “Audio” favorite settings on and off.
PIN Allows user to customize the PIN to a four digit number.
LHA4726
4-52Monitor, climate, audio, phone and voice recognition systems