2019 NISSAN LEAF phone

NISSAN CARES ...
Both NISSAN and your NISSAN certified LEAF dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle
and your NISSAN certified LEAF dealer are our primary concerns. YourNISSAN certified LEAF dealer is always available to assist you with
all your automobile sales and service needs.
However, if there is something that your
NISSAN certified LEAF dealer cannot assist
you with or you would like to provide
NISSAN directly with comments or ques-
tions, please contact the NISSAN Con-
sumer Affairs Department using our toll-
free number:
For U.S. customers1-877-NOGASEV
(1-877-664-2738)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
•
Your name, address, and telephone number
• Vehicle identification number (attached
to the top of the instrument panel on the
driver’s side)
• Date of purchase
• Current odometer reading
• Your NISSAN certified LEAF dealer’s name
• Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customersNissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected] Canadian customersNissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com
If you prefer, visit us at:
www.nissanusa.com (for U.S. customer) or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
contentsIllustrated table of contents
EV Overview
Charging
Safety–Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Maintenance and do-it yourself
Technical and consumer information
Index
0
EV
CH 1
2
3
4 5
6 7
8
9
10

1. Emergency tire puncture repair kit(P. 6-3)
2. Map lights — Switch operation (P. 2-73)
— Bluetooth® Hands-Free Phone System
microphone (P. 4-3, 4-68)
— Sunglasses holder (P. 2-66)
3. Sun visors (P. 3-23)
4. Mirror — Inside rearview mirror (P. 3-24)
— HomeLink® (if so equipped) (P. 2-75)
5. Front cup holders (P. 2-66)
6. Console box (P. 2-66)
7. C a r g o a r e a — Tonneau cover (if so equipped) (P. 2-66)
— EVSE (Electric Vehicle Supply
Equipment) (P. CH-5)
PASSENGER COMPARTMENT
0-6Illustrated table of contents

— Bluetooth® Hands-Free Phone System
control (P. 4-3, 4-68)
7. Shif t lever (P. 5-15) — ECO switch (P. 2-60)
— e-Pedal switch (P. 5-22)
8. Console box (P. 2-66)
9. Parking brake (switch type) (if so equipped) (P. 5-19)
10. Tilting steering wheel lever (P. 3-23)
11. Charge port lid switch (P. 3-20) — Immediate charge switch (P. 2-63)
— Heated steering wheel switch
(if so equipped) (P. 2-62)
— Steering Assist switch (if so equipped)
(P. 5-80)
12. Fuse box cover (P. 8-18)
0-8Illustrated table of contents

BEFORE DRIVING YOUR VEHICLE
(MODELS WITH NAVIGATION
SYSTEM)
The Li-ion battery charging status and the
Li-ion battery warmer (if so equipped) op-
eration can be checked using an internet
enabled smart phone or personal com-
puter at home. You may also choose to
have SMS messages (text messages) sent
to a cellular phone. Additionally, the vehi-
cle’s heater and air conditioner can be set
to operate using the Climate Ctrl. Timer
function or A/C-heater remote function, if
necessary. For additional information, refer
to “Remote climate control” in the “Monitor,
climate, audio, phone and voice recogni-
tion systems” section of this manual.
NOTE:
•To check the Li-ion battery charging
status or to use the remote heater and
air conditioner using an internet en-
abled smart phone or personal com-
puter, the following conditions must be
met:
– The vehicle must be located in a cel- lular phone or smart phone cover-
age area. – The internet enabled cellular phone
or smart phone must be located in a
cellular phone or smart phone cov-
erage area.
– The computer must be connected to the internet.
– A cellular phone must be used to communicate with the vehicle.
– A cellular phone capable of text mes- saging must be used to receive text
message regarding vehicle charge
status.
• The remote heater and cooler can ad-
just the in-cabin temperature.
• When the charge connector is discon-
nected from the vehicle, the heater and
air conditioner operates using vehicle
Li-ion battery electric power.
• If the remote heater and air conditioner
function and Li-ion battery charging are
performed at the same time, Li-ion bat-
tery charging will take longer than
usual due to the power used to heat or
cool the vehicle.
CHECKING LI-ION BATTERY
CHARGING STATUS
The Li-ion battery charge status can be
checked on the NISSAN Data Center web-
site via an internet enabled smart phone or
personal computer.
If the Li-ion battery is not sufficiently
charged, you can start charging the Li-ion
battery via the remote charge function. For
additional information, refer to “Charging
related remote function” in the “Charging”
section of this manual.
EV OverviewEV-15

OPERATING THE CLIMATE
CONTROL SYSTEM BEFORE
DRIVING
The vehicle’s heating and air conditioning
system can be turned on via remote con-
trol with an internet enabled smart phone
or personal computer.This allows the interior of the vehicle to be
heated or cooled while the vehicle is charg-
ing. This reduces the load on the Li-ion bat-
tery while the vehicle is being driven and
can help increase the vehicle driving range.
For additional information, refer to “Remote
climate control” in the “Monitor, climate, au-
dio, phone and voice recognition systems”
section of this manual.
Notification of the Li-ion battery
warmer operation (if so equipped)
You can be notified with the status of the
Li-ion battery warmer operation on the
NISSAN Data Center website via an internet
enabled smart phone or personal computer.
When the power switch is in the OFF posi-
tion and the charge connector is not con-
nected, if the Li-ion battery warmer starts
or stops, it notifies you to connect the char-
ger to the vehicle.
For additional information, refer to the
NissanConnect® Manual (for Leaf ).
EV-16EV Overview

CHARGING AFTER DRIVING
Charging the Li-ion battery
When you return home, connect the ve-
hicle to the charging device installed at
your home or the EVSE plugged to outlet
using the normal charge connector.
Charge the vehicle or set the charging
timer function to have the vehicle charge
at a specific time. For additional informa-
tion, refer to “Charging timer” in the “Charg-
ing” section of this manual.1. When the power switch is turned off, the
settings of the charging timer, and the
Climate Ctrl. Timer and the charge con-
nector lock functions are displayed on
the vehicle information display. For addi-
tional information, refer to “Vehicle infor-
mation display” in the “Instruments and
controls” section of this manual.
2. Open the charge port lid and charge port cap. For additional information, re-
fer to “Charge port lid” in the “Pre-driving
checks and adjustments” section of this
manual. 3. Connect the charge connector to the
vehicle.
4. When the charging timer is turned on, charging starts at the set time. When the
charging timer is not turned on, charg-
ing starts immediately.
NOTE:
•Charging can be started remotely, even
if the charging timer is set up.
•
When you have forgotten to connect the
charge connector at home, there is a
function that can notif y you via a text
message capable cellular phone, internet
enabled smart phone or personal com-
puter. For additional information, refer to
“Charging related remote function” in the
“Charging” section of this manual (mod-
els with Navigation System).
• NISSAN recommends that you connect
the normal charge cable when getting
out of the vehicle, even if it is not going
to be used. By doing this, you can get
the most out of the remote climate con-
trol (models with Navigation System)
and Climate Ctrl. Timer functions the
next time you use the vehicle.
EV-22EV Overview

Charging stations or V2X charging/
discharging devices using this standard
are UL certified and safe to use in the US.
While supported by NISSAN, this connector
may not become the US SAE standard. V2X
charging/discharging is possible (even
several times a day). If the battery tempera-
ture is near the red zone, in order to protect
the battery, power of the V2X charging/
discharging will be limited.For additional information, consult a V2X
device manufacturer or a V2X charging/
discharging service provider.
Power limitation mode
This mode protects the health and opera-
tion of the vehicle's Li-ion battery. This
mode operates in certain extreme condi-
tions (heat, cold, low state of charge). Power
available to vehicle systems, including its
traction motor, is limited resulting in limited
performance, acceleration and top speed.
Charging may be automatically termi-
nated, especially with repeated quick
charging in extreme hot weather.
Checking Li-ion battery charge
The three methods for checking the
amount of charge are as follows:
• Check by using the Li-ion battery available
charge gauge on the vehicle information
display when the power switch is placed in
the ON position. For additional informa-
tion, refer to “Li-ion battery available
charge gauge” and “Low battery charge
indicator” in the “Instruments and con-
trols” section of this manual. • Check by using an internet enabled
smart phone or personal computer. For
additional information, refer to the
“NissanConnect® Manual (for Leaf ).
• Check by using the charging status indi- cator light. For additional information,
refer to “Charging status indicator lights”
in this section.
NOTE:
• During the charge operation, charge
continues when the power switch is
placed in the ON position.
• The Li-ion battery cannot be charged if
the quick charge connector and the
normal charge connector are con-
nected at the same time. If another
charge connector is connected mid-
charge, charging will stop.
• For safety reasons, it is not possible to
switch to the READY to drive position
while a charge connector is connected.
• During charging, it is possible that the
radio may be inaudible due to noise by
the electromagnetic wave.
For 62 kWh battery models*
*Subject to charging equipment capability
to output 100kW
ChargingCH-9