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TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-
by-turn direction guid-
ance from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the info button. Turn on “Show Notifications”.
Cannot reply to text
message notifications by
Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push or push and hold the
button on the steering wheel
for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
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CONTROL BUTTONS
The control buttons for the Bluetooth®
Hands-Free Phone System are located on
the steering wheel.
VOICE COMMAND BUTTON
Press and hold the
but-
ton for less than 1.5 seconds
to initiate the Voice Recogni-
tion session. To exit the Voice
Recognition session press
and hold the
for less
than 1.5 seconds. For addi-
tional information, refer to
“Voice prompt interrupt” in
this section.
You can use the
button
to interrupt the system feed-
back and give a command at
once.
If an iPhone® is connected,
Siri® can be accessed by
pressing the
button for
more than two seconds. For
additional information, refer
to “Siri® Eyes Free” in this
section.
PHONE BUTTON
To answer an incoming call or
to end a call press
the
button.
To reject a call press and hold
the
button.
LHA2561
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Siri® Eyes Free (if so equipped)
If a connected phone is equipped with Siri®,
it can also be used to create custom mes-
sages that are sent through the phone. For
additional information, refer to “Siri® Eyes
Free (models without Navigation System)”
in this section.
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph
(8 km/h).
NOTE:
For Apple iPhones®, text messages can
only be sent through Siri.
Text messaging using the control
panel
Display received message list1. Press the
button on the control
panel.
2. Touch the “Text Message” key on the screen
3. Touch an item on the list to read or reply to the message.
Up to 100 messages can be stored in the
message list. Received message screen
Touching the “Read” key on the incoming
message notification screen or selecting a
message from the message list will show
the details of the received message on the
display.
Available actions:
∙Prev. Touch this key to read the previous
message.
∙Next Touch this key to read the next mes-
sage.
∙ Play/Stop Touch the “Play” key to have the hands-
free phone system read out the re-
ceived message. Touch the “Stop” key to
stop reading.
∙ Call If the sender of the message is regis-
tered in the phonebook, touch the “Call”
key to make a call to the sender.
∙ Reply A reply message can be selected from
the predefined list. Sending a text message (if so equipped)
This function may not be supported de-
pending on the cellular phone.
1. Press the
button on the control
panel.
2. Touch the “Text Message” key on the screen.
3. Touch the “Create Message” key on the screen.
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5. Once a recipient is chosen, the systemprompts for which message to send.
Nine predefined messages are avail-
able as well as three custom mes-
sages. To choose one of the predefined
messages, speak one of the following
af ter the tone:
∙ “Driving, can’t text”
∙ “Call me”
∙ “On my way ”
∙ “Running late”
∙ “Okay ”
∙ “Yes”
∙ “No”
∙ “Where are you?”
∙ “When?”
∙ “Custom Messages”
To send one of the custom messages,
say “Custom Messages”. If more than
one custom message is stored, the
system will prompt for the number of
the desired custom message. For ad-
ditional information on setting and
managing custom text messages, re- fer to “Bluetooth® settings” in this sec-
tion.
Reading a received text message:
1. Press the
button on the steering
wheel.
2. Say “Phone” af ter the tone.
3. Say “Read Text” af ter the tone.
The text message, sender and delivery
time are shown on the screen. Use
the
buttons to scroll through all
text messages if more than one are avail-
able. Press the
button to exit the text
message screen. Press the
button to
access the following options for replying to
the text message:
∙ Call Back Speak this command to call the sender
of the text message using the
Bluetooth® Hands-Free Phone System.
∙ Send Text Speak this command to send a text
message response to the sender of the
text message.
∙ Read Text Speak this command to read the text
message again. ∙ Previous Text
Speak this command to move to the
previous text message (if available).
∙ Next Text Speak this command to move to the
next text message (if available).
Siri® Eyes Free (if so equipped)
If a connected phone is equipped with Siri®,
it can also be used to create custom mes-
sages that are sent through the phone. For
additional information, refer to “Siri® Eyes
Free (models with Navigation System)” in
this section.
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph
(8 km/h).
NOTE:
For Apple iPhones®, text messages can
only be sent through Siri.
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