2019 MITSUBISHI ECLIPSE CROSS System control

Telematics Control Unit (TCU) (if so equipped)
General information 3-5
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6. To re-install, turn the fuel tank filler pipe cap slowly clockwise until you hear click- ing sounds, then gently push the fuel tank filler door closed.
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The Telematics Control Unit (TCU) uses amobile communication network to transmitnotifications (SOS emergency assist/Informa- tion assist) in case of emergency and vehicle information. The TCU also allows you to useyour smartphone to operate some vehicle functions remotely.
 SOS emergency assist If a collision is detected or you press the SOS switch (A), the system automaticallytransmits the vehicle information to an emergency call center, and will call the emergency call center. If necessary, thetelephone call is forwarded to a PSAP (Public Safety Answering Point).
CAUTION To avoid fuel spillage and overfilling, do not “top-off” the fuel tank. Spilled fuel could discolor, stain, or crack the vehicle’s paint- work. If fuel spills on the paintwork, wipe it off with a soft cloth.WA R N I N G Make sure the fuel tank filler cap is securely closed. If the fuel cap is loose, fuel could leak, resulting in a fire.CAUTION If you need to replace the fuel tank filler cap, use only a cap specified for your model vehi- cle.
NOTE
 If the fuel tank filler
cap is not tight while
driving, the engine malfunction indicator (“SERVICE ENGINE SOON” or “Check engine light”) may come on when the onboard diagnostic (OBD) system performsa self check. Always tighten the fuel tank filler cap until you hear at least 3 clicks.The indicator will go off after several driving cycles. If the indicator does not go off, con- tact your authorized Mitsubishi Motorsdealer or a repair facility of your choice as soon as possible.
Telematics Control Unit (TCU)
(if so equipped)
NOTE
 To use the TCU, a user service agreement is necessary. In addition, you must install the smartphone app, agree to the terms of ser- vice, and register as a user before using the TCU.For details including system limitations, con- tact an authorized Mitsubishi Motors dealer or a repair facility of
your choice, or visit the
Mitsubishi Motors website. https://www.mitsubishicars.com/owners/ service/manuals  After you sign a user service agreement for the TCU, you will be able to use the telemat-ics features on the owners portal and call center service.
SOS emergency assist/Informa- tion assist

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Telematics Control Unit (TCU) (if so equipped) 3-6 General information
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 Information assist If you press the information switch (B), you will be connected to the call center and your vehicle information will auto-matically be transmitted to the call center. In the case of a breakdown, your tele- phone call will be forwarded to roadsideassistance.
A- SOS switch B- Information switch
WA R N I N G In a country or area where no emergency call center is available for the TCU, or where radio waves for the emergency callcannot be transmitted or received nor- mally, the system will not operate. In this case, use a cellular phone, etc., to calldirectly for an emergency vehicle or road service.
 If an emergency occurs and you smell fuel or other unusual odor, do not stay inside the vehicle. Exit the vehicle immediately and move to a safe location. While waiting for rescue after making the emergency call, take actions to prevent a rear-end collision or other secondary acci-dent and move to a safe location away from the vehicle and traffic. In the following cases, use a cellular phone, etc., to call directly for an emer- gency vehicle or road service.• When the system does not operate due toa malfunction because of a collision, etc.• When the vehicle is in a place whereradio waves cannot be transmitted orreceived, such as indoors, in an under- ground parking structure, in a moun- tainous area, or in a tunnel.• When the line to the emergency call cen-ter is busy and the call cannot reach theemergency call center.NOTE
 This system transmits a notification to an emergency call center, but it does notdirectly arrange for an emergency vehicle or road service.WA R N I N G
Flow of the SOS emergency assist/Information assist

A- Indicator light (red/green) B- Cover C- SOS switchD- Information switchE- Microphone F- Door speaker (only front passenger side)
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Telematics Control Unit (TCU) (if so equipped)
General information 3-7
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1. After setting the operation mode to ON, the indicator lights (A) illuminate for approximately 10 seconds. When approxi-mately 10 seconds has elapsed after the lights extinguish, the system is in the standby state.
2. The system operates by the following.
[Automatic Report] If your vehicle's airbags deploy or if the unit detects that the vehicle was in a severe collision, your vehicle automati-cally will attempt to connect to the emer- gency call center operator. Once connected, information about your vehi-cle, its location, and its condition will be sent to the operator; you also can speak to the operator when connected.[Manual Report]When you open the cover (B) and press the SOS switch (C).
WA R N I N G Do not remove or modify the above parts. This can cause the system to not operate.NOTE
 Although the information switch is not for use in emergencies, the operation is the same as the operation of the SOS switch for SOSemergency assist.WA R N I N G If the indicator lights do not illuminate after setting the operation mode to ON,there is a possible problem in the system. Have the system inspected by an autho- rized Mitsubishi Motors dealer or a repair facility of your choice.
 If the indicator lights (A) remain illumi- nated or illuminate again after setting the operation mode to ON, there is a possible problem in the system or the battery for exclusive use of the TCU may beexhausted. The battery life is approxi- mately 3 years. Have the system inspected or replace thebattery using an authorized Mitsubishi Motors dealer or a repair facility of your choice. When the system is not in the standby state, the system does not operate. Whenyou drive, make sure to check that the sys- tem is in the standby state.NOTE
 Even if the SOS emergency assist is in the standby state, communication may not bepossible for a while depending on the radio wave conditions.WA R N I N G
WA R N I N G Before pressing the SOS switch, stop the vehicle in a safe place. If you operate it while driving, your attention to the sur- rounding conditions may be affected,resulting in an accident.CAUTION Do not open the cover unless you intend to press the SOS switch. You may press the SOS switch by mistake. In addition, if the cover is left open while driving, the covercan cause injury in the event of an accident.
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Telematics Control Unit (TCU) (if so equipped) 3-8 General information
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3. The green indicator light blinks and the system calls the emergency call center. 4. The green indicator light blinks slowly, and the location and vehicle information is transmitted to the emergency call cen-ter. 5. When the green indicator light changes from a blinking state to an illuminationstate a conversation with an operator of the emergency call center is available.
6. The emergency call center arranges for dispatch of the emergency vehicle asrequired.
NOTE
 Do not press the SOS switch unless there is an emergency such as an accident or sudden illness. If an emergency vehicle, etc. is dis- patched unnecessarily, you may be charged.WA R N I N G If the red indicator light illuminates as fol- lows, directly arrange an emergency vehi- cle or road service with a cellular phone,etc.• When the red indicator light remainsilluminated. (There is a possible problem in the system.)• When the red indicator light illuminatesfor 60 seconds. (The vehicle may be in the place where radio waves cannot betransmitted and received.)
WA R N I N G Do not replace the speakers. If they are replaced, the voice of the operator at the emergency call center may not be audible. If the speakers need to be replaced due to a problem, etc., we recommend you con-sult an authorized Mitsubishi Motors dealer or a repair facility of your choice. An error may occur between the actual report point and the point reported to the emergency call center. Mutually confirmthe report point and the object through the phone call with the operator of the emergency call center.NOTE
 If the vehicle side microphone (E) and/or the speakers fail, you cannot talk with the opera- tor of the emergency call center.  An emergency call cannot be disconnected from the vehicle side.
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Telematics Control Unit (TCU) (if so equipped)
General information 3-9
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Indicator list

Situation
Indicator light
Cause
Solution
Red light
Green light
When changing the operation mode to ON
Illuminates (for approxi- mately 10 seconds)
Extinguishes
The system check is in pro- cess.
Wait for a while. The indicator lights go off when the system check is com- plete. If the indicator lights do not illuminate, there is a possible problem in the system. In this case, immediately have the system inspected at an authorized Mitsubishi Motors dealer or a repair facility of your choice.
After approximately 10 seconds after changing the opera- tion mode to ON
Extinguishes Extinguishes The system works normally.
−
Illuminates Extinguishes
There is a possible problem in the system or the battery may be exhausted.
Immediately have the system inspected at an authorized Mitsubishi Motors dealer or a repair facility of your choice.
While the SOS emer- gency assist/Informa- tion assist is activated
Extinguishes
Fast blink- ing
 The system calls the emergency call center. The system transmits the location and vehicle information to the emer-gency call center.
−
Extinguishes
Slow blink- ing
A conversation with an oper- ator of the emergency call center is available.
Mutually confirm the details of the SOS emergency assist/Information assist with the operator of the emergency call center.If the green light does not extinguish even after the call ends, have the system inspected
at an authorized Mitsubishi
Motors dealer or a repair facility of your choice.
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Telematics Control Unit (TCU) (if so equipped) 3-10 General information
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 Alarm notification When the vehicle's theft-alarm system is activated, an alert is sent to the smart- phone using a short message service(SMS), e-mail, or push notification.
 Stolen vehicle tracking The vehicle tracking function can be usedby the call center to provide the vehicle location information quickly to police.  Remote door lock/unlock The vehicle doors and liftgate can be locked and unlocked using the smart- phone app.
 Remote climate control The engine can be started and the air con-ditioning can be operated using the smart- phone app.  Car finder The location of the parked vehicle can be confirmed using the smartphone app.  Remote horn You can make the horn sound using thesmartphone app.  Remote light The lights can be turned on using thesmartphone app.  Speed alert If you set a vehicle speed limit beforehandusing the smartphone app, an alert is sent to the smartphone app when the vehicle speed exceeds that limit.
When the SOS emer- gency assist/Informa- tion assist failed
Illuminates (for approxi-mately 60 seconds)
Extinguishes
The SOS emergency assist/Information assist failed.
Activate SOS emergency assist/I
nformation assist again, or
directly arrange an emergency
vehicle or road service with
the nearest public telephone, etc.
Situation
Indicator light
Cause
Solution
Red light
Green light
Remote control

NOTE
 To operate the remote control functions from a smartphone or to receive notifications using the smartphone, you must install thesmartphone app and register as a user before- hand. For details about using the functions or changing the settings,
visit the Mitsubishi
Motors website. https://www.mitsubishicars.com/owners/ service/manuals  The remote operation functions, other than the alert notification, cannot be activated ifthe vehicle engine is not started for 5 or more consecutive days.
NOTE
 You can lock and unlock the vehicle even if the F.A.S.T.-key is inside the vehicle.  If the doors and the liftgate are unlocked using the smartphone app when no doors or the liftgate are opened within a certain length of time, the doors and the liftgate will auto-matically re-lock.  Be sure to have the F.A.S.T.-key with you before locking the vehicle.  When the vehicle is locked or unlocked, the power-folding outside rearview mirrors operate and the theft-alarm system turns on or off.
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Telematics Control Unit (TCU) (if so equipped)
General information 3-11
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 Geo-fence If the specified area is set beforehand using the smartphone app, an alert is sent to the smartphone using a short messageservice (SMS), e-mail, or push notifica- tion when the vehicle enters or leaves that area. Curfew If the specified time of day is set before- hand using the smartphone app, an alert issent to the smartphone using a short mes-sage service (SMS), e-mail, or push noti- fication when the curfew is violated.  Vehicle settings You can change settings of items such as “Auto Fold Mirrors” and “Headlight Timeout when Exiting Vehicle” from thesmartphone app.
Model name: LE920A4-NA Auto FCC ID: RI7LE920A4NAYour TCU operates on a radio frequency sub-ject to Federal Communications Commission (FCC) Rules (for vehicles sold in U.S.A.). This device complies with Part 15 of the FCCRules. Operation is subject to the following two conditions:  This device may not cause harmful inter- ference. This device must accept any interference received, including interference that may cause undesired operation.
FCC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
WA R N I N G Do not use the TCU if children, persons in need of care, pets, etc., are in the vehicle. Even if the remote climate control is used, the cabin may become too hot or cold if the system stops automatically or due tosome other reason. The cabin temperature may quickly rise in sunshine, which poses a risk of heat stroke and dehydration. Incold weather, on the other hand, the cabin temperature may quickly drop. Either of which could lead to death in the worstcase. In addition, children can activate switches and controls, resulting in an injury orfatal accident.CAUTION When using the remote climate control, do not use a car cover.NOTE
 Air conditioning performance may deterio- rate under the following conditions: • In extremely hot weather • In hot sunshine • In extremely cold weather The remote climate control turns off auto- matically after approximately 10 minutes.The remote climate control can be operated up to two times consecutively.
 Use the remote climate control according to the state or local regulations regarding idling vehicles.
General information

CAUTION Changes or modifications made to this equipment not expressly approved by themanufacturer may void the FCC authoriza- tion to operate this equipment.NOTE
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Modifications to and racing of your vehicle 3-12 General information
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the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radi-ate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interfer- ence will not occur in a particular installation.If this equipment does cause harmful interfer-ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.  Consult the dealer or an experienced radio/TV technician for help.
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This vehicle should not be modified withnon-Mitsubishi Motors genuine parts.
Mitsubishi Motors designs and manufactures high quality vehicles with an emphasis on safety and durability. Modifications using non-Mitsubishi Motors genuine parts mayaffect the performance, safety and/or durabil- ity of your vehicle, and may violate applica- ble state and/or federal regulations. DAMAGE OR PERFORMANCE PROB- LEMS RESULTING FROM MODIFICA- TIONS TO OR RACING OF YOUR VEHICLE ARE NOT COVEREDUNDER WARRANTY. Examples of modifications to your vehicle that can cause damage or performance prob- lems include the following:  Failure to use Mitsubishi Motors genuine parts Failure to use required fuel and fluids  Failure to use proper size tires and wheels  Modification of the fuel, intake, exhaust, emission, suspension, engine, drive train or electrical wiring systems  Modification of any onboard com- puter/control module, including repro- gramming, or replacing/adding chips to any onboard computer/control module
Review the Warranty and Maintenance Man- ual for further details regarding warranty cov- erage.
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 The installation of accessories, optional parts, etc., should only be performed within the limits prescribed by law, and inaccordance with the guidelines and warn- ings contained within the documents accompanying this vehicle.Only Mitsubishi Motors approved acces- sories should be fitted to your vehicle.  Improper installation of electrical parts could cause a fire. Refer to the “Modifica- tion/alterations to the electrical or fuel systems” section within this owner’s man-ual.
Modifications to and racing of your vehicle
Installation of accessories
CAUTION Before any electrical or electronic accesso- ries are installed, consult an authorized Mitsubishi Motors dealer. Your vehicle is equipped with a diagnosis connector (data link connector) for checking and servicing the electronic control system.Mitsubishi Motors does not recommend con- necting a device other than the Scan Tool for inspections and service to this connectorbecause an unexpected problem could result. In addition, malfunctions caused by connect- ing a device other than the Scan Tool maynot be covered under warranty.
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