2019 MERCEDES-BENZ SPRINTER wheel

lation and an
yensuin gconsequences.
Obser vecountr y-specific la ws.
Mak esuret hat thel oad is secur ebefor eevery
jou rney and at regular inter vals during along
journe y.Ad jus tthe load securing as necessar y.
Information on ho wtosecureloads cor rectly can
be obtained from them anufacturer sofload
securing aids or tie downs forl oad-securing, for
ex ample.
When securing loads, obse rvet he following:
R Fill spaces between thel oad and thec argo
compartmen twalls or wheel wells. Forthis
purpose, use rigid load securing aids, suc has
we dges, wooden fixing sorp adding.
R Attach secured and stabilized loads in all
directions.
Use thec argo tie-down points or tie-down
ey es and thel oading rails in thec argo com‐
partmen toronthe load sur face.
Only use tie downs, suc haslashing rods, lock
ro ds or lashing nets and lashing stra ps, which
has been tested in accordance wit hcurrent
st andards (e.g. DI NEN). Alw aysu sethec argo
tie-down point closes ttothe load; pad sharp
edges.
Loads, and heavy loads in particular ,should
preferably be secured using thet ie-down
ey es.
% Yo
uw ill obtain tie downs tested in accord‐
ance wit hcurrent standards (e.g. DI NEN)
from an yspecialis tcompan yorfromaq uali‐
fi ed specialis tworks hop.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill ISO
27 956, whi chdescribes thee quipment forp rop‐
erly securing aloa dind elivery vehicles. If the
ve hicle is used totranspo rtgoods, retrofitting the
partition is stro ng lyrecommended ,asprope rly
securing thel oad in vehicles without apartition
will alw aysbeac omplexoperation. Overvie
wofcargo tie-down point Cargo tie-down points (e
xample:Passenger
Va n)
1 Tie-down eyes Cargo tie-down points (e
xample: Cargo Van
without loadin grails)
1 Tie-down eyes
Secur eloose loads wit hanapprove dlashing net
or atarp.
Al wa ys fast enthel ashing ne tortarptoa llav aila‐
ble cargo tie-down points .Makes uret hat thef as‐
te ning hoo ksares ecured agains tacciden tal
opening.
If yo ur vehicle is equipped wit hloading rails in
th ec argo compartmen tfloor ,you can place lash‐
ing rods directly in front of and behind thel oad.
The lashing rods directly absorb thep otential
shifting forc es.
Securing loads on thec argo compartmen tfloor
by lashing them down is onl yrecommended for 16 8
Transporting

#
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Holdcargo tie-down ring C between the
inde xfinger an dmiddlefinger an dplace your
th umb thro ugh ther ing of carg otie-down ring
B and ont othe centra lpressur epoint. #
Use your thumb topush thel ocking pin down
as farasitw illg o. #
Push cargo tie-down ring C nea rthe load
th ro ugh then otch es on rack rail2 and mo ve
it appr oximately 0.5 in (1 2mm). #
Remo veyour thumb from thep ressur epoint
and slide cargo tie-down ring C unti lit
engages. #
Turn ther ing of carg otie-down ring B unti lit
is pe rpendicular tothel ongitudinal axis of
cargo tie-down ring C.
Cargo tie-down ring C is secu red.
Re moving cargo tie down rings #
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Grip cargo tie-down ring C as described
ab ove unde rins talling and use your thumb to
push thel ocking pin down as farasitw illg o. #
Slide cargo tie-down ring C and pull it down
and ou tthrough then otch es of rack rail2.
At tachin gthe hea dlashing &
WARNING Risk of inju rydue toincor‐
re ctly secu redl oads
When theh ook sont he head lashing are
attached tother ing soft he sliders, thes lid‐
er sc ould come loose. The load ma ycome
loose, fall down and injur epeople, for
ins tance when they enter or load and unload
th ec argo compartment. #
Onlyattach theh ook sont he head lash‐
ing tother ing soft he cargo tie-down
ri ngs. %
The hoo
kson head lashing 3mayonlybe
attached tother ing sofc argo tie down rings
B. #
Chec kthat thel oad is seated securel y. #
Toattac hthe hea dlashing: tensio nhead
lashing 3at bo thends of load 6and
attac htwo hooks Aoftheh ead lashing to
th er ing sofc argo tie down rings B. Placing
aloa dont he wheel ar ch
Compl ywitht he impor tant sa fety no tesu nder
"No tesonl oading" (/ page72). #
Place theo bject sonw heel ar ch2 and lash
th em using tie-down eyes 1(/ page168).
% Aw
heel archm aybe subjec tedtoal oad of
33 0lb( 150k g). 17 2
Transporting

ASS
YSTP LUSs ervice in terv al display Fu
nction of theA SSYSTP LUSs ervice in terv al
display The ASS
YSTP LUSs ervice inter vald ispla yont he
instrument display prov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag ebyusingthe
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified spe‐
cialis tworks hop, e.g. an authorized Mercedes-
Benz Center. Displaying
thes ervice du edate On-boa
rdcomputer:
4 Service 5
ASSYSTP LUS
The next service due dat eisdisplayed. #
Toexitth ed ispla y:press theb ackb utton on
th el eft-hand side of thes teering wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcom‐
puter(/ page159) Car
rying out maintenance workregular ly *
NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates Service
workwhic hisn otcar ried out at the
ri ght time or incomple tely can lea dto
inc reased wear and damag etothevehicle. #
Alwayso bser vethep rescribed service
inter vals. #
Alwaysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
valisb ased on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed mor eoften than presc ribed if the
ve hicle is operated under arduous conditions or
increased loads.
Examples of arduous operating conditions:
R regular city driving wit hfrequ ent intermediate
st ops R
mainly short-dis tance driving
R frequent ope ratio ninm ountainou sterrain or
on poor road sur faces
R whe nthe engine is of tenl eftidling forl ong
periods
R operation in particula rlyd usty conditions
and/o rifair-reci rculation mod eisfrequently
used
In these or similar operating conditions, ha vethe
interior air filter ,engin eair cleaner ,engin eoil and
oil filter etc. changed mor efrequ ently .Ifthevehi‐
cle is subjected tohigher loads, thet ires mus tbe
ch eckedm oref requ entl y.Fu rther information can
be obtained at aqualified specialis tworks hop. Batter
ydisconnection periods The ASS
YSTP LUSs ervice in terv al displa ycan
onl ycalculat ethe servic edue date when the
batter yisconnected. #
Notedown thes ervice due dat edispla yedon
th eI nstrument Displa ybefor edisconnecting
th eb atter y(/pag e173). Engine compartment
Opening and closing
theh ood &
WARNING Risk of accident if thee ngine
hood is unlatched while driving
An unloc kede ngin ehood ma yopen up when
th ev ehicle is in motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while
driving. #
Befor eevery trip, ensur ethat thee ngine
hood is latched. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. Maintenance and care
17 3

Obser
vethef ollowing no tes: Note
sonc leaning and car eA voiding paintwor kdamage
Pa int
R
Insect remains: soak wit hinsect
re mo vera nd then wash off.
R Birdd roppings: soak wit hwater and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubg entl ywitha
clo thsoaked in petroleum ether or
lighter fluid.
R Brak efluid: wash of fwithw ater.
R Tars tains :use tarr emo ver.
R Wax: us eas ilicone remo ver. R
Do no taffix sticke rs,f ilms or similar.
R Remo vedirtass oon as possible.
Mat tefinish
R
Onlyuse car eproducts appr ovedfor
Mercedes-Benz. R
Do no tpolish thev ehicle and alloy
wheels.
R Do no tuse aw ash program that
end swithah otwa xtreatment in
au tomatic car washes.
R Do no tuse paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repair scarried out in a
qu alified specialis tworks hop onl y. Note
sont he car eofvehicle parts &
WARNING Risk of entrapment if the
windshield wiper sareswit ched on while
th ew indshield is being cleaned
If th ew indshield wiper saresetinm otion
while youa recleanin gthe windshield or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor ecleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. Maintenance and care
18 3

Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Wheels/rims Usewate rand acid-free whee lcleaner. R
Do no tuse acidi cwhee lcleaner sto
re mo vebrak edust. Otherwise, wheel
bolts and brak ecomponents ma ybe
damaged.
R Toavo id cor rosion of brak ediscs and
brakepads, driv efor afew minutes
af te rc leaning befor eparking the
ve hicle. The brak ediscs and brake‐
pads warm up and dr yout.
Wi ndo ws
Clean wind owsinside and outsid ewitha
dam pcloth and wit hacleaning agent
re commended forM ercedes-Benz . Do no
tuse dr ycloth sora brasiv eorsol‐
ve nt-based cleaning agents toclea nthe
insid eofw indows.
Wi per blades
Carefully clea nthe folded-a wayw iper
blade swithad ampcloth. Do no
tclean thew iper blades tooo ften.
Exterior
lighting Clean
thel enses wit hawetspong eand
mil dc leaning agent, e.g .car sha mpoo. Onl
yuse cleaning agents or clo thss uita‐
ble forp last ic lenses.
Sensors Cleanthes ensor sinthe front and rear
bumper and in ther adiator grill wit ha
sof tcloth and car shampoo. When usin
gapowerwashe r,ke ep am in‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clea
nwater and asoftc loth toclean
th ec amer alens. Do no
tuse ap owe rwashe r.
Tr aile rhitch
R
Remo vetrace sofrustont he ball,
e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, lightly oil or grease
th eb all head.
R Obser vethen otes on car einthe
trailer hitc hmanufactu rer's operat‐
ing instructions. Do no
tclean theb all nec kwithap ower
wa sher or sol vent.
Slidin gdoor
R
Remo vefore ign object sfromt he
vicinity of thec ontact plates and
contact pins of thes liding door.
R Clean thec ontact plates and contact
pins wit hamild cleaning agent and a
sof tcloth. Do no
toilor grease thec ontact plates
and thec ontact pins. 184
Maintenance and care

Note
sonc leaning and car eP reve nting damag etothevehicle
Headliner Clean withasoftb rush or dr yshampoo.
Clo thseat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pm icrofiber clo th
and a1%s oapsuds solution toclea nthe
entir eseat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse an yoil-based cleaning and
car eproducts.
Imitation
leather seat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pcotto ncloth and a
1% soapsuds solution toclea nthe entire
seat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse am icrofiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Genuine
leather seat
co vers Re
gular lyvacuu mupd irts uchas
crumb sordusta nd then use adamp
cotton clo thtoclea nthe entir eseat cov‐
ers.
Fo rh eavy soiling: use alea ther care
agent recommended byMercedes-Benz
fo ra ftertreatment. Do no
tuse am icro fiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Ste ering
wheel and
ge ar or
selector
le ver Clean wit
hadampcloth.
Pe dals and
floo rmats Clea
nwithad ampcloth .D onotuse an ycleaning and car eprod‐
ucts.
Ve hicl einte‐
ri or Clean wit
hadampcloth. R
Do no tuse ap owe rwashe r.
R Allo wthe vehicle interior todryc om‐
ple tely af terc leaning.
R Do no tallow liquids topenetra teinto
ga ps or cavities.
Curtains The curtains ma yonlybed rycleaned. Do no twash thec urtains. 18 6
Maintenance and care

#
Do no tdrive with aflat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. In
thee vent of aflat tir eyou ha vethef ollowing
possibilities depending on your vehicle's equip‐
ment:
R Vehicles with Mercede sPRO connec t:in
th ee vent of aflat tire, youc an call Roadside
Assis tance via theR oadside Assis tance call
button in theo verhead cont rolp anel
(/ page164).
R Allvehicles: chang ethe wheel
(/ page221). Batte
ry Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectl yont he bat‐
te ry
Wo rkcar ried out incor rectly on theb attery
can, fore xamp le, lead toas hor tcircuit .This
can lead tofunction restrictions in saf ety-re l‐
ev ant sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The ope rating
saf etyofy ourvehicle ma yberestricted.
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page137)
R Further information on ESP ®
(/ page138)
Mercedes-Benz recommends that youh ave the
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center. Should
youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace adefectiv ebatter ywithab at‐
te ry whic hfulfills thev ehicle's specific
re qu irements.
R Use de tach able parts suc hasthevent hose,
elbo wfittin gort erminal co verfromt he bat‐
te ry to be replaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallth ee xisting or newly supplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nlyu se bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rksw hich
ma yignit ethe highly flammable gasm ixture
in theb atter y. #
Todischar geanye lectrostatic charge
th at ma yhave built up, touc ht he me tal
ve hicle body befor ehandling theb at‐
te ry. The highly
flammable gasm ixtur eisc reated while
th eb atter yisc harging and when jump-s tarting. &
WARNING Danger of chemical burns
from theb atter yacid
Batter yacid is caustic. #
Avoid contact wit hthe skin, eyes or
clo thing. #
Do no tlean overthe batter y. #
Do no tinhal ebattery gases. #
Keep children away from theb atter y. #
Immedia tely rinse batter yacido ffthor‐
oughly wit hplenty of clean waterand
seek medica lattention immediately. Breakdown assi
stance 18 9

Example: jump-s
tart connection point
% Right-hand-driv
evehicles: thej ump-s tart
connection points ma ybeonthe opposite
side. #
Remo vethec ove rfromt he positiv eterminal
on thed onor batter y. #
First,c onnec tthe positiv eterminal clam pof
th ej umper cables/charging cables tothe
positiv eterminal of theo ther vehicle's bat‐
te ry. #
With positiv eterminal clamp 2ofthe
jumper cable ,slide ther ed pr otectiv ecap on
jump-s tart connection point 1back witha
clockwis eturn. #
Connect thep ositiv eterminal clam ptothe
positiv eterminal of jump-s tart connection
point 1. #
During starting assistance: star tt he engine
of thed onor vehicle and le titrun at idle
speed. #
Connect then egativ eterminal of thed onor
batter ytothe ground point of your ow nv ehi‐
cle wit hthe jumper cable/charging cable.
Begin wit hthe donor batter y. #
During starting assistance: star tt he engine
on your ow nv ehicle. #
When charging: star tt he chargin gprocess. #
During starting assistance: lett he engine
ru nf or afew minutes. #
During starting assistance: beforediscon‐
necting thej umper cable, switc honanelec‐
trical consumer on your ow nv ehicle, e.g. the
re ar wind owheater or lighting.
When thes tartin ga ssis tance/charging proces sis
comple te: #
First,r emo vethej umper cables/charging
cables from theg round point and negative
te rm inal of theo ther vehicle's batter y,then
from thep ositiv eterminal of jump-s tart con‐
nectio npoint 1and thep ositiv eterminal of
th eo ther vehicle's batter y.Eac htime ,begin
at thec ontacts on your ow nv ehicle.
The redp rotectiv ecap springs bac ktoits ini‐
tial position when positiv eterminal clamp 2
is disconnected from jump-s tartconnection
point 1.
Fu rther information can be obtained at aqualified
specialis tworks hop. Installing/removing
thef loor co vering (vehi‐
cles with rear wheel drive) &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. #
Switc hoffall electrical consumers. #
Toremo ve: unscr ewscrews 3and remo ve
trim 2. #
Remo vefloor co vering 1. 19 2
Breakdown assis tance