2019 MERCEDES-BENZ SPRINTER ignition

Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y.
If no connection can be made tothee mer gency
services: #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter. The Mercedes-Benz emergency cal
lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider. Tr
ansmitted data with thee mer gency call Dat
atransmitte dbythe eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute(af ewhun‐
dred me ters befor ethe incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emer gency cal lhas been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatly impair sdriving characteris‐
tics, as well as steering and braking. Breakdown assis
tance 19 5

#
Toinstall: insertfloor co vering 1 and align
it at theb ase of thed rive r's seat and at the
door sill. #
Put trim 2in place and scr ewscrews 3
bac kin. Disconnecting
thes tar terb attery *
NO
TEDama getothee lectrical assembly By disconnectin
gthe star terb atter ybefore
th ee ngine is switched of fand thek eyis
re mo vedf romt he ignition loc k,electrical
assemblies could be damaged. #
Switc hoffthee ngine and remo vethe
ke yf romt he ignition loc k.Then, release
th eb atter yclamps of thes tarter bat‐
te ry. #
Alwaysd isconnect thes tarterb atter yin
th eb atter ycase in thel eftf ootwell firs t.
Otherwise, electrica lassemblies, e.g.
th ea lternator ,could be damaged. *
NO
TEDama getothev ehicle's electron‐
ics If
yo udon otdisconnec tthe batter yasdescri‐
bed here, thev ehicle's electronics could be
damaged. #
Alwaysd isconnect thes tarterb atter yin
fo llowing thes equence, and do not
re ve rset he batter yterminals under any
circums tances. Otherwise, thev ehicle's
electronics could be damaged. Ve
hicles wit hrear wheel drive
If th ev ehicle is expected tobe par keduporo ut
of use foro verthree weeks, disconnect theb at‐ te
ries. This will pr event batter ydisch arge caused
by quiescent cur rent consumers. #
Vehicles with abatter ymain switch:
switc hoffthem ain switc hofthe batter y. #
Vehicles without abatter ymain switch:
switc hoffall electrical consumers. #
Switc hoffthee ngine and thep ower suppl y. #
Remo vethef loor co vering (/ page 199). #
Remo vescr ews 1and slide batter ycover
2 inthed irection of thea rrow.
The scr ewsm ustp rotrud eoverthe lar ger
re cesses. #
Remo vebatter ycover 2upwards. #
Firstloosen and remo vethen egativ eterminal
clam pont he batter ysothatthec lam pisno
longer in contact wit hthe term inal. #
Remo vethep ositiv eterminal clam pcover. #
Loose nthe positiv eterminal clam pand fold it
up tothes ide, toge ther wit hthe prefuse box. Re
moving/installin gthe star terb attery Ve
hicles with rear wheel drive: removing the
st ar terb attery #
Disconnect thes tarter batter y(/ pag e200). 200
Breakdown assi stance

#
Remo vebreather hose 1withthe connector
brac ketfromt he connection on thed egassing
co ver. #
Pull out and remo vescr ews 2of brac ket3
up wa rds. #
Slide thes tarter batter yfromi ts anchorag ein
th ed irection of tr avel. #
Foldtheb arsoft hestar terb atter yupwards
and remo vethes tarter batter yfromt he bat‐
te ry box.
Ve hicles with rear wheel drive: installin gthe
st ar terb attery #
Whe nreconnecting thes tarter batter y,
obser vethes afet ym easures and pr otection
no tes( /pag e197). #
Inse rtthes tarter batter yintot he batter ybox. #
Fold down theb arsoft hestar terb atter y. #
Slide thes tarter batter yintoi ts anchorag ein
th eo pposit edirection tothed irection of
tra vel. #
Inser tbrack et 3 . #
Tighten scr ews2on brac ket3whic hholds
th eb atter yinp lace. #
Attach breather hose 1withthe connector
brac kettot he connection of thev entilation
co ver. #
Reconnect thes tarter batter y(/pag e200).
Mercedes-Benz recommends that youh ave the
st ar terb atter yreplaced at aqualified specialist
wo rkshop, e.g. an authorized Mercedes-Benz
Center.
If yo uw ant toreplace thes tarter batter yyourself,
obser vethef ollowing no tes:
R Alwaysr eplace adefectiv estarter battery
wit has tarter batter ywhichm eets thes pe‐
cific requirements of thev ehicle.
R Carryover de tach able parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
st ar terb atter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallth ee xisting or newly supplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore. Disconnecting
thea uxiliar ybattery inthe
engine compa rtment *
NO
TEDama getothee lectrical assembly By disconnectin
gthe star terb atter ybefore
th ee ngine is switched of fand thek eyis
re mo vedf romt he ignition loc k,electrical
assemblies could be damaged. #
Switc hoffthee ngine and remo vethe
ke yf romt he ignition loc k.Then, release
th eb atter yclamps of thes tarter bat‐
te ry. #
Alwaysd isconnect thes tarterb atter yin
th eb atter ycase in thel eftf ootwell firs t. Breakdown assi
stance 201

#
Deactivat eActiv eBrake Assi st . #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s. Alw
aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. %
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page204). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. #
Obser vethen otes on permissible towing
me thods (/ page202). #
The propeller shafts tothed rive axles must
be remo vedift he maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. #
Switc hoffthei gnition. Loading
thev ehicle fort ransport #
Obser vethen otes on towing away
( / pag e203) (/ page204). #
Connec tthe towb arto thet ow ing eyetol oad
th ev ehicle. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th ee vent of damag etothe electrics, the
automatic transmissio nmaybe loc kedin
position 005D.Toshifttop osition 005C,provide
th eo n-boar delectrical sy stem wit hpower
( / pag e197). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005D. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Only secur ethe vehicle bythew heels. 204
Breakdown assis tance

re
placement or alternat etires or wheels on
th ev ehicle that pr event theT PMS from func‐
tionin gproper ly.
Alw aysc hec kthe TPMS malfunction warning
lam pafter replacing one or mor etires or
wheels on your vehicle toensur ethat the
re placement or alternat etires and wheels
allo wthe TPMS tocontinu etofunction prop‐
er ly. The sy
stem checks thet irep ressur eand thet em‐
peratur eofthe tires ins talled tothev ehicle by
means of atirep ressur esensor.
Ne wt irep ressur esensors, e.g. in winter tires,
ar ea utomatically taught-in thef irst time they are
driven.
The tir epressur eand thet iret emperatur eappear
in them ultifunction displa y(/pag e160).
If th er eisas ubstantia llos soft irep ressure, a
wa rning is issued:
R via displa ymessages (/ page267 )
R viathe 0077 warning lam pinthe instrument
clus ter
It is thed rive r's responsibility tosetthe tir epres‐
sur etot herecommended cold tir epressur esuit‐
able fort he operating situation. Se tthe tir epres‐
sur efor cold tires using atirep ressu regauge.
No tethat thec orrect tir epressure fort he cur rent
ope rating situatio nmustfirst be taught-in tothe
tir ep ressur emonitoring sy stem.
In mos tcases, thet irep ressur emonitoring sys‐
te mw illa utomatically updat ethe ne wreference
va lues af tery ou ha vechanged thet irep ressure.
Yo uc an,h owe ver,also updat ethe refere nce val‐
ues byrestartin gthe tir epressur emonitoring
sy stem manually (/ page217).
Sy stem limitations
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R ifth et irep ressur eiss etincor rectly
R ifth er eisas udden pressur eloss caused by a
fo re ign object penetrating thet ire, fore xam‐
ple
R ifth er eisam alfunction caused byano ther
ra dio signal source
Mak esuretoo bservethef ollowing fur ther rela‐
te ds ubject:
R Notesont irep ressur e(/pag e211 ) Checking
thet irep ressur ewitht he tir epres‐
sur em onitoring sy stem
Requ irements:
R The ignition is switched on
On-boar dcomputer:
4 Service 5
Tires
One of thef ollowing displa ysappears:
R The cur rent tir epressur eand tir etempera‐
tur eoft he individual wheels Instrument Displa
ywithc olor display
R The cur rent tir epressur efor eac hwheel Instrument Displa
ywithb lack and whit edisplay
R Tire pressure will be displaye dafter driving a
few minutes :the teach-in process of thes ys‐
te misn otyetc ompl ete. The tir epressur eare
already being monitored. #
Compar ethe tir epressur ewitht he recom‐
mende dtirep ressu refort he cur rent ope rat‐
ing condition .Obser vethen otes on tir etem‐
peratur e(/pag e211).
% The
values displa yedint he multifunction dis‐
pla ym aydeviat efromt hose of thet irep res‐
sur egaug east heyr efer tosea le vel.At high
altitudes, thet irep ressur evalues indicated
by ap ressur egaug earehigher than those
shown bytheo n-boar dcomputer .Inthis
case, do no treduce thet irep ressure. 216
Wheels and tires

Engine number
The engine number is
stamped ont othe crank‐
case. Youc an obtain fur ther information from any
qu alified specialis tworks hop. Operating fluids and capacities
Note
sono perating fluids &
WARNING Risk of inju ryfrom operating
fl uids harmful to your health
Operatin gfluids ma ybepoisonous and harm‐
ful to yo ur health. #
Obse rvet he text on theo riginal contain‐
er sw hen using, storing or disposing of
operating fluids. #
Alwayss tore operating fluids sealed in
th eir original containers. #
Alwaysk eep children away from operat‐
ing fluids. +
ENVIRONMEN
TALN OTE Environmental
pollution du etodisposing of operating
fl uids in anon-en vironmen tallyr esponsi‐
ble manner Operating
fluids include thef ollowing:
R fuels
R exhaus tgas af tertre atment additives, e.g.
DEF
R lubricants
Incor rect disposal of ope rating fluids can
caus econsiderable damag etothe environ‐
ment. #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thef ollowing:
R fuels
R exhaus tgas af tertre atment additives, e.g.
DEF
R lubricants
R coolant
R brak efluid
R windshield washer fluid
R climat econtrol sy stem refrigerants
Use onl yproducts recommended byMercedes-
Benz.D amagecaused bytheu se of products that ha
ve notb eena pprove disn otcoveredbyt he
Mercedes-Benzg uarantee or goodwill gestures.
Yo uc an identif yoperatin gfluids appr ovedby
Mercedes-Benzbyt hefollowing insc ript ions on
th ec ontainer:
R MB-F reigabe (e.g. MB- Freigabe 229. 51 )
R MB-Appr oval (e.g. MB-App rova l2 29.51)
Fu rther information on appr ovedoperating fluids:
R intheMBS pecification sfor operating fluids
at http://be vo.mercedes-benz.com (b yenter‐
ing thed esignation)
R ataq ualified specialis tworks hop &
WARNING Risk offire or explosion from
fuel
Fu els ar ehighly flammable. #
Fire, open flames ,smokin gand creation
of spar ksmus tbea voided. #
Swit chofft he ignition and, if available,
th es tationar yheater ,befor eand while
re fueling thev ehicle. &
WARNING Risk of inju ryfrom fuels
Fu els ar epoisonous and hazardous to your
health. #
Do no tswa llowf uel or le titcomeinto
con tact wi thskin, eyes or clo thing. #
Do no tinhale fuel vapor. #
Keep children away from fuel. #
Keep door sand windo wsclosed du ring
th er efueling process.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing: #
Immediatel yrins efueloffyo ur skin with
soap and water. #
If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughly wit hclean water.Seek medical
attentio nimmediately. #
Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing. #
Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel. 240
Tech nica ldata

Fu
el Note
sonf uelgrades on vehicles with agaso‐
line engine
Obse rvet he no tesono perating fluids
(/ page240).
* NO
TEDo no tuse diese ltorefuel vehicles
wit hag asoline engine. If
yo ua cciden tally refuel wit hthe wrong fuel:
R Do no tswitc hont he ignition. Otherwise
fuel can enter thee ngine.
Even small amounts of thew rong fuel
could result in damag etothe fuel sy stem
and thee ngine. The repair costs ar ehigh. #
Contact aqualified specialis tworks hop. #
Have thef uel tank and fue llin es drained
comple tely. Only
refuel using lo w-sulfur regular fuel wit hat
leas t87A KI/91RON.
% E1
0f uelcontains an additiv eofupto10%
et hanol. Your vehicle is suitable foru se with
E1 0f uel.Y ou can fuel your vehicle wit hE10
fuel.
* NO
TEDama gecaused bythew rong fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, engine
and exhaus tsystem. #
Onlyrefuel wit hthe recommended fuel. *
NO
TEDama gecaused bythew rong fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, engine
and exhaus tsystem.
Ne verrefuel wit hthe following:
R Diesel
R Gasoline wit hmoret han 10%e thanol by
vo lume, e.g. E15, E20, E85, E100
R Gasoline wit hmoret han 3% me thanol by
vo lume, e.g. M15, M30 ,M85,M 100
R Gasoline wit hadditives con tainin gm etal #
Do no tmix su chfuel switht he fuel rec‐
ommended fory our vehicle. %
To
ensur ethe long evity and per form anc eof
th ee ngine, onl yunleaded regular gasoline
ma ybeu sed. No
tethat theh igher quality premium grade
ga soline can be refueled at an ytime.
If yo ua reusin gdrums or canis ters to refuel the
ve hicle, yous houl dfilter thef uel befor efilling.
This will pr event malfunctions in thef uel sy stem
due tocontaminated fuel.
Usually youw illfind information abou tthe fuel
grade on thef uel pump. If ther eisnoi dentifica‐
tion on thef uel pump, consult agasstation
attendant.
% Fo
rfurther information ,contact aqualified
specialis tworks hop or visit http://
www.mbusa.com (US Aonly).
Note sona dditives in gasoline
Obser vethen otes on operating fluids
(/ page240).
* NO
TEDama gefrom use of unsuitable
additives Even smal
lamounts of thew rong additive
ma ylead tomalfunctions. #
Only add cleaning additives recommen‐
ded byMercedes-Benzt othe fuel. Mercedes-Benz
recommends using brand-name
fuels wi thadditives.
In som ecountries, thea vailable fuel ma ynotcon‐
ta in suf ficient amounts of additi ves. Deposits
could buildupint he fuel injection sy stem as a
re sult.
In this case, in consultation wit hanauthorized
Mercedes-Benz Center ,the fuel should be mixed
wit hthe cleaning additiv erecommended by
Mercedes-Benz.
Yo um usto bse rvet he no tesa nd mixing ratios
indica tedont he container.
Note sonf uelgrades on vehicles with diesel
engines
Gene raln otes
Obse rvet he no tesono perating fluids
(/ page240). &
WARNING Risk offire from fuel mixture
If yo um ix diese lfuel wit hgasoline ,the flash
poin toft he fuel mixtur eislowerthan that of
pur ediese lfuel.
While thee ngine is running ,component pa rts
in thee xhau stsystem ma yoverheat without
wa rning. Te
ch nica ldata 241

#
Neverrefuel using gasoline in diesel
engines. #
Neverm ixga soline wit hdiesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, the
engine and emission cont rols yst em.
Ne verrefuel with:
R Gasoline
R Marine diesel
R Heating oil
R Purebio-diese lorvegetab le oil
R Paraffin or kerosene #
Do no tmix suc hfuels wit hdiesel fuel
and do no tuse an yspecial additives.
If yo uh ave accidentally refueled wit hthe
wrong fuel ,obser vethef ollowing: #
Do no tswitc hont he ignition. #
Consult aqualified specialis tworks hop. *
NO
TEMalfunctions du etocontaminated
fuel Fu
el contamination can lead tomalfunctions
in thef uel sy stem. #
Ifyo ua reusin gdrums or canis ters to
re fuel thev ehicle, yous houl dfilter the
fuel befor efilling. *
NO
TEDama gedue toincor rect fuel Incor
rect fue lcan lea dtoengine damage. #
Refuel only ULSD or diesel fuel wit ha
sulfur content of maximu m15ppm. Usually
youw illfind information abou tthe fuel
grade on thef uel pump. If ther eisnoi dentifica‐
tion on thef uel pump, consult agasstation
attendant.
The fuel grade recommended fory our vehicle is
fo und on thei nstruction label in thef uel filler
fl ap . Note
sonl owoutside temperatures &
WARNING Risk offire and explosion due
to fuel igniting
If yo uh eat fuel sy stem components, e.g. with
ah eat gun or open flame, these components
could be damaged.
Fu el ma yleak out and ignite. Depending on
th et ype of damage, fuel might no tescape
until thee ngine is running. #
Neverh eat fuel sy stem components. #
Consult aqualified specialis tworks hop
to have them alfunction rectified. Re
fill onl ywithc ommerciall yavailable ULTRA-
LO WS ULFUR DIESEL (ULSD, maximum sulfur
content 15ppm), whic hfulfills theA STMD 975
st andard.
The flow properties of diesel fuel ma ybeinade‐
qu ateatl owoutside temp eratures due toparaf fin
separation.
% Malfunctions
resulting from paraf fins epara‐
tion can only be rectified byheating the
entir efuel sy stem. Park thev ehicle in a
heated garage ,for example.
To prev ent malfunctions, diesel fuel with
impr oved flow ch aracteristic sisavailable in the
winter mon ths. Yo uc an obtain fur ther informa‐
tion on this at theg asstatio norf romy our fuel
supplier.
Yo ur vehicle is equipped wit hafuel preheating
sy stem. This additionall yimp rove st he flow char‐
acteristic softhe diesel fuel byabout 14.5 °F
(8 °C). ULTR A-LO WS ULFUR DIESEL can be used
without risk of malfunction down toan outside
te mp eratur eofapproximately 14.5 °F (-1 0°C).
* NO
TEDama gedue togasoline or paraf fin Gasolin
eorparaffinind iese lfue limpair sthe
lubricity of thef uel. This can result in damage
to thef uel injection sy stem, fore xamp le. #
Do no tadd an ygasoline or paraf finto
diesel fuel toimpr oveitsflow character‐
istics. B20 fuels wit
hbio-diesel content
* NO
TEDama gedue toincor rect fuel Continuous use of fuels wi
thbio-diesel con‐
te nt ove r5%( B20 fuels) can leadtof uelfilter 242
Tech nica ldata