2019 MERCEDES-BENZ SPRINTER ignition

Sy
stem limitations
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R The sensor sareaffected bysno w,rain, fogor
heavy spr ay.
R The sensor saredirty ,fogged up, damaged or
co vered.
R The sensor sareaffected byinter fere nce from
ot her radar sources, e.g. strongradar reflec‐
tions in parking garage s.
R Ifal oss of tir epressur eorad efectivetireh as
been de tected and displa yed.
R Full sy stem per form anc eisn otavailable fora
fe ws econd safter swit ching on thei gnition or
af te rd riving off.
The sy stem ma ynotreact cor rectl yint hefollow‐
ing situations:
R In comple xtraffic situations, objectsm aynot
al wa ys be clear lyde tected.
R Pedestrians or vehicles mo vequickl yintot he
de tection rang eoft he sensors.
R Pedestrians ar eobscured by other objects.
R In bends wit hanarrow radius. Setting
Activ eB rake Assi st Re
quirements:
R The ignition is switched on
On-boar dcomputer:
4 Settings 5
DriveAssist
5 Aktive rBrems-Assistent (ActiveBrake Assist)
The following settings ar eavailable:
R Early
R Medium
R Late #
Select asetting.
% Af
tert he ignition has been switched of fand
th en bac konagain, Medium is setbyd efault. Cruise control
Fu
nction of cruise control
Cruise cont rola ccelerates and brakes thev ehicle
automaticall yinorder tomaintain apreviously
st ored speed.
If yo ua ccelerat etoovertake, fore xamp le,the
st ored speed is no tdele ted. If your emo veyour fo
ot from thea ccelerator pedal af tero vertaking,
cruise control will resume speed regulation back
to thes tore ds peed.
Cruise contro lisoperated using thec orrespond‐
ing steering wheel buttons. Youc an stor ea ny
ro ad speed abo ve15 mp h(20 km/h).
If yo uf ail toadap tyour driving style, cruise con‐
trol can neither reduce ther isk of an accident nor
ove rride thel aws of ph ysics. It canno ttak ei nto
account road, weather or traf ficc onditions.
Cruise control is only an aid. Youa re re sponsible
fo rt he dis tance tothev ehicle in front, forv ehicle
speed, braking in good time and fors taying in
yo ur lane.
Displa ysinthem ultifunction display
The status of cruise control and thes tore ds peed
ar es hown in them ultifunction displa y. Displ
ayintheI nstrument Displa y(color display)
1 Cruise cont roliss elected
2 Setspeed gr ay:s peed is stored, cruise con‐
trol is deactivated
3 Setspeed green: speed is stored, cruise con‐
trol is activated
Sy stem limitations
Cruise control ma ybeunable tomaintain the
st ored speed on uphill gradients. The stored
speed is resumed when theg radient evens out.
On long and steep downhill gradients, yous hould
ch ang edowntoa lowe rgear in good time. Take
particular no teofthis when driving aladen vehi‐
cle. By doing so, youw ill mak euse of the
engine' sbraking ef fect. Thi srelie vest he load on
th eb rake system and pr events theb rake sf rom
ove rheating and wearing tooq uickl y.
Do no tuse cruise control in thef ollowing situa‐
tions:
R In traf fics ituations whe refrequent speed
ch anges ar erequired, e.g. in heavy traf ficor
on winding roads. Drivin
gand parking 141

%
When
atrailer is connected, ther adar sen‐
sor's field of vision ma ybeimpaired, thereby
making limited monitoring possible. Alw ays
pa yc areful attention tothet raffic situation
and maintain asafed ista nce at thes ide of
th ev ehicle.
If av ehicle is de tected clos etoyourvehicle in the
lateral monitoring rang ea nd yous wit ch on the
tur ns igna lindica torint he cor responding direc‐
tion, awarning tone sounds. The redw arning
lam pint he outside mir rorf lashes. If thet urns ig‐
nal indicator remains switched on, all other
de tected vehicles ar eindicated only bythef lash‐
ing of ther ed warning lamp.
If yo uo vertak eav ehicle quickl y,no warning is
given.
Exit warning
The exitwa rning is an additional function of Blind
Spo tAssis tand warnsv ehicle occupants when
leaving thev ehicle about an yapproaching vehi‐
cles. &
WARNING Risk of accident despit eexit
wa rning
The exitwa rning react sneith er tostationary
object snortovehicles approaching youata
great lydif fere nt speed.
As aresult, thee xit warning canno twarnd riv‐
er sint hese situations. #
Alwaysp ayparticular attention tothe
traf fics ituation whe nopening thed oors
and mak esuret her eiss ufficient clear‐
ance. %
An
exitwa rning is no tissued fors liding doors
and rear-en ddoors.
Overview When thev ehicle is
st ationar y,an object
is de tected from
behind in them onitor‐
ing range. Displa
yinoutsid em ir‐
ror
When thev ehicle is
st ationar y,ad oor on
th er ele vant sid eof
th ev ehicle is opened.
An object whic his
close to yourvehicle
is de tected in the
monitoring range. Vi
sual and audible
wa rning %
This additional function is onl
yavailable when
Blin dSpotA ssistisa ctivated and up to a
maximu mofthree minutes af tert he ignition
has been switched off. The end of thea vaila‐
bilit yoft heexitwa rning function is indicated
by aseries of flashes in theo utside mir ror.
The exitwa rning function is onl yanaid and is no
substitut efor thea ttentiveness of thev ehicle
occupants. Responsibility alw aysl ies wit hthe
ve hicle occupants when opening door sand leav‐
ing thev ehicle.
Sy stem limitations
Blin dSpotA ssis tand thee xit warning function
ma ybel imited in thef ollowing situations:
R ifth er eisd irtont he sensor sorthe sensors
ar eo bscured
R ifth er eisp oor visibility ,e.g. due tofog, heavy
ra in, sno worspray
R if nar rowvehicles ar ewithin them onitoring
ra nge, e.g. bicycles
% St
ationar yorslowlymovingo bject sarenot
displa yed.
Wa rnings ma ybeissued in er rorw hen driving
close tocrash ba rrier sors imilar solid lane bor‐
ders. Warnings ma ybeinterrupte dw hen driving
alongside long vehicles, fore xamp le truc ks,for a
prolonged time.
Blind Spo tAssis tisn otoperationa lwhen reve rse
ge ar is engaged.
The exitwa rning function ma ybelimited in the
fo llowing situations:
R when thes ensor is bloc kedbya djacent vehi‐
cles in nar rowparking spaces
R when people ar eapproaching
Ac tivating/deactivatin gBlind Spo tAssist
On-boa rdcomputer:
4 Settings #
Activat eord eacti vate Totwinkel-Assistent
(Blind Spo tAssist). Fu
nction of Rear Cross Traf ficA lert The
radar sensor sinthe bumper ar eused fort he
sy stem. This waythe area adjacent tothev ehicle
is continually monitored. If ther adar sensor sare
obscured byvehicles or other objects, de tection
is no tpossible.
% Also
read then otes on Blind Spo tAssist
(/ page147). 14 8
Driving and pa rking

Information abou
tMercedes PRO
When youl og in wit hauser accoun ttothe
Mercedes PR Oportal,th en services and of fers
from Mercedes-Benz Vans will be available to
yo u.
Av ailabilit yiscountr y-dependent. Youc an check
th ea vailabilit yofM ercedes PR Oinyour country
at thef ollowing page: http://www.mercedes.pro
Fo rm orei nformation on Mercedes PR Ocontact
an authorized Mercedes-Benz Center or visit the
Mercedes PR Oportal. Information about Mercedes PR
Oconnect
Mercedes PR Oconnec tprovide sthe following
services:
R Accident and breakdown mana gement
(breakdown assi stanc ecall button or auto‐
matic acciden torbreakd ownd etection)
Use theb reakdown assis tance cal lbuttonin
th eo verhead cont rolp anel tomak eac allto
th eM ercedes-Benz Cus tomer Center
(/ page164).
R Emer gency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rolp anel tomak eac alltothe
Mercedes-Benze mergency call center
(/ page164).
Me rcedes PR Oconnect accident and breakdown
management and theM ercedes-Benz emer gency
cal lcenter ar eavailable fory ou around thec lock
fo rt he use of thes ervices.
Please no tethat Mercedes PR Oconnec tisa
Mercedes-Ben zservice. In emer gencies, al ways
cal lthe national emer gency service sfirst using
th es tandar dnational emer gency service phone
numbers. In eme rgencies, youc an also use the
Emergency Call Sy stem (/ page194).
The following condition smustbem etto use
Mercedes PR Oconnec tservices in thev ehicle:
R Youh ave access toaG SM network
R The contract partner' sGSM networ kcover‐
ag eisa vailable in ther espectiv eregion
R The ignition is switched on, so that vehicle
dat acan be transfer reda utomatically Making
acall via the overhead control panel 1
Breakdown assis tance cal lbutton
2 Release cat chfort he co veront he0053 but‐
to n( SOS button)
3 0053 button (SOS button) #
Tomak eab reakdown assistanc ecall:
press button 1. #
Tomak eane mergency call: pressthe
re lease cat chfort he co veron0053button
2 brief lyto open. #
Press and hold 0053button 3foratl east
one second.
An emer gency cal lcan still be triggered when a
breakdown assis tance cal lisactive.T hish aspri‐
ority overallot her activ ecalls. Information on
theR oadside Assistan cecall
via the overhead control panel
Ac alltotheM ercedes-Benz Cus tomer Center
using theR oadside Assis tance button ha sbeen
initia tedv iatheo verhead cont rolp anel:
In thee vent of abreak down, youw illge ts uppo rt:
R Aqualified Mercedes-Ben ztechnician car ries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tauthorized Mercedes-
Benz Center.
Yo um aybe charge df or these services.
Yo uc an find information on thef ollowing topics:
R activation of Mercedes PR Oconnect
R operating thev ehicle
R neares tauthorized Mercedes-BenzC enter16 4
Mercedes PRO

&
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. #
Nevertouc hthe danger zone sur round‐
ing movin gcomponent parts ,e.g.t he
ro tatio na reaoft hefan. #
Remo vejewe lrya nd watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts unde rvoltage
The ignition sy stem and thef uel injection sys‐
te mw orku nde rhigh voltage. If yout ouch
component parts whic hareunde rvoltage,
yo uc oul drecei vean electric shoc k. #
Nevertouc hcomponent parts of the
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on. Liv
ec omponents of thef uel injection sy stem
include thei njec tors,for example.
Liv ec omponent softhe ignition sy stem include
th ef ollowing:
R Ignition coils
R Spar kplug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allo wthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap R
Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. #
Park thev ehicle in asafel ocation and on a
le ve ls urface if possible. #
Switc hoffthee ngine. #
Secur ethe vehicle agains trolling away. &
WARNING Risk of inju rywhen theh ood
is opened
When youo pen theh ood, it ma ysuddenly
drop int othe end position.
Ther eisar isk of injur yfor an yone in the
hood's rang eofm ovement. #
Befor ereleasing theh ood, ensur ethat
th es uppor tisfirmlyseatedint he
holder. #
Open theh ood onl ywhen ther eisn o-
one in theh ood's rang eofm ovement. #
Toopen: pull handle 1torelease theh ood. #
Reachi ntot he gapa nd push theh ood catch
handle upwards. #
Open theh ood and hold it up. Maintenanc
eand care 181

#
Slowly inse rtdipstick 1intot he dipstick
guide tube as farasitw illgoa nd pullito ut
af te rt hree seconds.
R Oil le velO K:theo il le velisb etwe en the
MIN and theM AX mar k.
R Oil le veltoo low: theo il le velisatt he MIN
mar korb elow. #
Ifth eo il le velist oo lo w,add appr ox.
1. 1USq t(1l iter) engine oil. #
Ifth eo il le velist oo high, drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop.
Checking thee ngine oil le velw ithano n-
boar dcomputer
Re quirements:
R The vehicle is le veld uring them easuring
process.
R The hood is no topen.
R Dependin gonthe driving profile, theo il le vel
can be displa yedo nlya fter ad riving time of
up to30 minutes and only when thei gnition
is switched on.
On-boar dcomputer:
4 Service 5
Engine Oil Level
Yo uw ills ee one of thef ollowing messa gesin
th em ultifunction displa y: #
Measuring Engine Oil Level...:m easurement
of theo il le veln ot ye tpossible. Repeat the
qu erya fter drivin gamaximu mof30m inutes. #
Engine Oil Level OK andtheb arto displa ythe
oil le velint he multifunction displa yisgreen
and lies between "MIN" and "MAX": theo il
le ve lisO K. #
Engine Oil Level Drive until the engin eis
warm. :warmupt he engine tooperating tem‐
perature. #
Engine Oil Level Correct Measurement Only
if Vehicl eIsonL evel Ground:p arkt he vehicle
on an evensurface. #
Engin eOil Level Add 1,0 liq.gal. andtheb ar
to displa ythe oil le velint he multifunction dis‐
pla yiso rang ea nd lies belo w"MIN": add
1. 1USq t(1l)ofe ngine oil. #
Reduce Engine Oil Level andtheb ar display‐
ing theo il le velint he multifunction displa yis
orang eand lies abo ve"MAX": drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop. #
For Engine Oil Level Switch Ignition On :
switc hont he ignition in order tocheckt he
engine oil le vel. #
Engine Oil Level System Inoperative:s ensor is
defectiv eornotconnec ted. Visit aq ualified
specialis tworks hop. #
Engine Oil Level System Currently Unavaila-
ble:c losetheh ood.
% Ve
hicles wit hcold oil le veld ispla ys:the oil
le ve lisa utomaticall ydispla yedont he multi‐
function displa yafter thev ehicle has been
non-operational forane xtende dperiod .Ifit
is no tpossible tomeasu rethee ngine oil
le ve l,ar ele vant messa gewill appear.
Ad ding engin eoil &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allo wthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap Maintenance and care
18 3

Fi
lling up thew indshield washer sy stem &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allo wthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING ‑Riskoff irea nd injur yfrom
windshiel dwashe rconcentrate
Wi ndshield washer concentrat eishighlyflam‐
mable. It could ignit eifitcomes int ocontact
wi th hote ngine component parts or the
ex haus tsystem. #
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluids that
ar ea lso suitable foru se on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. Ad
ding washer fluid Wa
sher fluid reser voir (e xamp le) #
Pre-mix thew ashe rfluid in thec orrect mixing
ra tio in acontainer. #
Park thev ehicle on alevel sur face and secu re
it agains trolling away ( /pag e132). #
Ope nthe hood (/ page180). #
Pullthe cap of washer fluid con tainer 1
upwards bythes trap. #
Pour in thep re-mixed washer fluid. #
Press cap 1onto thef iller openin guntil it
audibly engages. #
Close theh ood (/ page180).
% Mix
thew ashe rfluid wit hwindshield washer
concentrat eallye ar round. Compl ywitht he
information about windshield washer fluid in
th et echnical dat a(/ pag e247).
% Compl
ywitht he fur ther information about
windshield washer fluid (/ page247) Cleanin
gthe waterd rain valveoft he air
intak ebox &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. 18 6
Maintenance and care

#
Place asuitable collector beneat hdrain hose
2. #
Switc hont he ignition. #
Open drain scr ew1 until thew ater/fuel
mixtur eemerges from drain hose 2.#
Close drain scr ew1 as soon as around
0. 2qt( 0.2l iter) of thew ater/fuel mixtur ehas
been collected.
Af ter30s econds, thee lectrical fuel pump
automaticall ystops thed ischarg eofthe
wate r/fuel mixture. #
Afterd raining, switc hoffthei gnition. #
Dispose of thec ollected water/fuel mixture
in an environmentally responsible manner,
e.g. at aqualified specialis tworks hop. #
Chec kthat drain scr ew1 has been closed.
If th ee ngine is running whil edrain scr ew 1
is open, youw ill lose fuel thro ugh drain hose
2. #
Close theh ood (/ page180). #
003A The indicator lam pdoes no tgoo ut
af te rd raining: drainthe fuel filter again. #
003ATh eindica torlam pd oesn otgo out
af te rt he second draining: consultaquali‐
fi ed specialis tworks hop.
Mercedes-Benz recommends that youh avet he
fuel filter drained at aqualified specialis twork‐
shop. Cleaning and care
Note
sonw ashingthe vehicl einana utomatic
car wash &
WARNING Risk of accident du eto
re duced braking ef fect af terw ashing the
ve hicle
The braking ef fect is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntil theb raking
ef fect has bee nfully restored. *
NO
TERisk of damag etothe paintwork
and plastic components If
yo uw ash your vehicle in Touchles sAuto‐
matic Car Wash sy stems that use special
cleaning agents, thec leaning agentsu sed can damag
ethe paintwor korplastic components
of thev ehicle. #
Do no twash thev ehicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Mak
esuret hat thea utomatic car wash is suitable
fo rt he size of thev ehicle.
Befor ewashing thev ehicle in an automatic car
wa sh, fold in theo utside mir rors and remo veany
additional antennas. Otherwise, theo utside mir‐
ro rs,a ntennas or thev ehicle itself could be dam‐
aged.
Mak esurea nyadditional antennas ar ere-in stal‐
led and that theo utside mir rors aref ullyf olded
out again when youl eave thea utomatic car
wa sh.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing befor eusing an automatic car wash:
R thes ide windo wsand thes liding windo ware
comple tely closed.
R theb lowe rfor ventilation and heating is
switched off.
R thew indshield wiper switc hisinposition005A.
If th ev ehicle is very dirty ,wash of fexcess dirt
befor ecleaning thev ehicle in an automatic car
wa sh.
% Re
moving thew ax from thew indshield and
th ew iper rubber safter wa shing thev ehicle,
will help avoid smearing and reduce wiper
noise. Note
sonu se ofapowe rwasher &
WARNING Risk of accident whe nusing
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate rjet from around-spra ynozzle (dirt
grinder) ma ycaus edamag etotires and sus‐
pension components that is no tvisible.
Component sdamaged in this wa ym ayfail
unexpec tedly. #
Do no tuse high-p ressur ecleaning
equipment wit hround-spra ynozzle sto
clea nyour vehicle. #
Damaged tires or suspension compo‐
nentsm ustber eplaced immediatel y. Ne
veru se ap owe rwashe rinthevehicle interior.
The pressurized watercreated bythep ower 18 8
Maintenance and care

Emer
gency Re
moving the saf etyv est The saf
etyv estisl ocated in thes towa ge com‐
partment in thed rive r's door. #
Remo vethes afet yv estfromt hestow age
compartment.
% Saf
etyv ests can also be stored in thes tow‐
ag ec ompartment softherear door sand the
front-passenger door. 1
Maximu mnumber of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdry-clean
7 Thisisac lass2vest
The saf etyv esto nlyf ulfills thel egally required
st andards if it is thec orrect size and is com‐
ple tely closed.
Re place thes afet yv est:
R if damaged or if ther efle xstrip saredirty
R ifth em aximum permitted number of washes
is exc eeded
R ifth es afet yv est's fluorescenc ehasfaded Re
moving the firs t-aid kit (sof tsided) The
firs t-ai dkit is located in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethef irst -ai dk it from thes towa ge
compartment. Re
moving the warning lamp The
warning lam pislocated in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethew arning lam pfromt hestow age
compartment. Emer
gency Call Sy stem Information on
theE mer gency Call Sy stem Yo
ur vehicle is equipped wit hthe Emer gency Call
Sy stem ("eCall"). This featur ecan help sa velives
in thee vent of an accident. eCal linnowayrepla‐
ces assis tance pr ovided from dialing 911.
eCall onl yfunctions in areas wher emobile phone
co verage isavailable from thew ireless service
pr ov iders. Insuf ficient networ kcoverag efromt he
wireles sservic eprovide rsma yresult in an emer‐
ge ncy cal lnot being transmitted.
eCal lisas tandar dfeatur einy our Mercedes-Benz
ve hicle. In order tofunction as intended, thes ys‐
te mr elies on thet ransmission of dat adetailed in
th e" Emer gency Call Sy stem dat atransfer" sec‐
tion that follo ws ( /pag e195) .Tod isable eCall,
ac ustomer mus tvisit an authorized Mercedes-
Benz Service depa rtment todeactivat ethe vehi‐
cle's communication module.
Deactivation of this module pr events thea cti‐
va tio nofa nyand all Mercedes PR Oconnect
se rvices. Af tert he deacti vatio nofe Call,a uto‐
matic eme rgency call and manua lemer gency
call will no tbeavailable.
The ignition mus tbeswitched on befor eanauto‐
matic emer gency cal lcan be made.
% eCal
lisa ctivatedatt hefactor y.
% eCall can be deactivated
byan authorized
Mercedes-Ben zdealer .Please no tethat in
th ee vent ow nershi pofthevehicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th en ew owner visits an au thorized
Mercedes-Benz dealership toreactivat ethe
sy stem. Emer
gency Call Sy stem eCall can help
toreduce thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident. It helps locat eanacci‐
dent sit einplaces that ar edifficul ttoa ccess.
Ho wever,eve nifa vehicle is equipped wit heCall,
th is does no tmean thes ystemisO N. As such,
eCall does no treplace dialing 911int heeve nt of
an accident.
The emergency cal lcan be mad eautomatica lly
(/ page 195) or ma nually (/ page 195). Only
mak eemergency call sifyou or other sarein need
of rescue. Do no tmakeane mergency cal linthe
eve nt of abreak down or asimilar situation. 194
Breakdown assis tance