2019 MERCEDES-BENZ SPRINTER roof

Operating
theo n-boar dcomputer ............ 167
Overvie wofthe displa yson them ulti‐
function displa y....................................... 16 8
Setting thei nstrument lighting ................1 69
Menus and submenus ............................ .169 Vo
ice Control Sy stem ............................ 174
No tesono perating saf ety. ...................... .174
Operation .................................................1 74
Using theV oice Control Sy stem ef fec‐
tively ........................................................ 176
Basi cvoice commands ............................ 17 7Mercede
sPRO ....................................... 18 5
Information aboutM ercedes PRO............ 185
Information aboutM ercedes PROcon‐
nect .........................................................1 85
Calling theM ercedes-Benz Cus tomer
Center using them ultimedia sy stem .......1 85
Making acall via theo verhead control
panel .......................................................1 85
Informatio nontheRoadside Assis‐
ta nce cal lvia theo verhead control
panel .......................................................1 85
Informatio nonMercedes PR Oconnect
accident management ............................ .186
Tr ansmit tedd atad uring abreakdown
assis tance cal l......................................... 186MBUX multimedia sy
stem .................... 187
Overvie wand operation ........................... 187
Sy stem settings ....................................... 19 9
Ve hicle information ................................. 205
Na vigation ............................................... 205
Te lephon e............................................... .229
Onlin eand Interne tfunction s................... 241
Media .......................................................2 47
Ra dio .......................................................2 52
Sound ...................................................... 256 Tr
anspo rting .......................................... 257
No tesonl oading guidelines .................... 257
Load distribution .....................................2 58
Securing loads ......................................... 258
Carr ier sy stems ....................................... 260
Using thei nterior roof car rier sy stem ...... 261
Placing aload on thew heel ar ch............. 263 Main
tenance and care .......................... 264
ASS YSTP LUSs ervice inter vald ispla y..... 264
Engine compartmen t............................... 264 Cleaning and car
e.................................... 272 Breakdown assistance
.........................278
Emergency ............................................... 278
Emergency Call Sy stem ........................... 278
Fla ttire. .................................................. .280
Batter y.................................................... 280
To wing or tow- startin g............................. 286
Electrical fuse s........................................ 290
Ve hicle tool kit ......................................... 291
Hydraulic jac k......................................... 292 Wheels and tires
................................... 294
Information on noise or unusual driving
ch aracteristic s......................................... 294
No tesonr egular lyinspecting wheels
and tires .................................................. 294
Informatio nondrivin gw iths ummer
tires ........................................................ .294
Information on M+S tires .........................2 95
No tesons nowc hains .............................2 95
Ti re pressur e........................................... 296
Loadin gthe vehicle ................................. 302
Ti re labeling ............................................ .305
Informatio nondefinitions (tires and
loading) ................................................... 308
Changing awheel ................................... .310
Spa rewheel ............................................ .317 Te
ch nical data ....................................... 322
Information on tech nica ldata. ................. 322
On-board electronic s............................... 322
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................3 23
Operating fluids and capacities .............. .325
Ve hicle dat a............................................ 333
Tr ailer hit ch............................................. 333
Lashing points and car rier sy stems ......... 337 Displa
ymessages and warning and
indicator lamps ..................................... 339
Displa ymessages .................................... 339
Indicator and warning lamps .................. .359 Index
...................................................... 369 Contents
3

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directl yrelated tothev ehicle's operation.
Yo uc an mak eacontribution toenvironmen tal
pr otection byoperating your vehicle in an
environmentally responsible manner .Todo
th is, obser vethef ollowing recommendations
on ope rating conditions and your personal
drivin gstyle.
Operatin gconditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended torege nerat eand recycle sub‐
st ances ins tead of immediatel ydisposin gof
th em.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Daimle
rAGoffer sr ecycle dreconditioned
components and parts wit hthe same quality
as ne wparts .The same entitlemen tfromt he
Limited Warrant yisv alid as forn ew parts. #
Use recycled reconditione dcomponents
and pa rtsf romD aimler AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz, theo perating saf etyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ry
parts that ar eappr oved fory our vehicle model.
Mercedes-Benzt ests original parts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket
re sear ch,wea reunable toasses sother parts. General no
tes19

To
pT ether anchorages 1arel ocated on the
bac koft herear ben chseat on theb enc hseat
legs. #
If necessar y,mo vetheh ead restra int
upwards (/ page71). #
Installth eL ATCH -type (ISOFIX )child restra int
sy stem wit hTop Tether.C ompl ywitht he child
re stra int sy stem manufacturer's ins tallation
instructions when doing so. #
RouteT op Tether belt 3under theh ead
re stra int between thet wo head restra int bars. #
Hook TopT ether hook 2intoT op Tether
anchorage 1without twisting. #
Tensio nTop Tether belt 3.Comply wit hthe
ch ild restra int sy stem manufacturer's ins talla‐
tion instructions when doing so. #
If necessar y,slide theh ead restra int down‐
wa rds( / pag e71). Mak esuret hat youdo
no tinter fere wit hthe cor rect routin gofT op
Te ther belt 3. Child
restra int sy stems on thef ront-
passenger seat Note
sonac hildrestra int sy stem on thec o-
driver's seat
Ac cident statistic sshowt hat children secured on
th er ear seats ar esafer than children secured on
th ef ront seats. Forthis reason ,Mercedes-Benz
stro ngly advises that youi nstallac hild restra int
sy stem on arear seat.
Note sonr earward-facin gchild restra int sys‐
te ms
The front-passen gerfront airbag canno tbedeac‐
tivated. Alw aysi ns tallar ear ward-facing child
re stra int sy stem on asuitable rear seat ,but ne ver
on thef ront-passen gers eat. Obser vethem anu‐
fa cturer's ins tallation and operatin ginstructions
fo rt he child restra int sy stem used.
Note sonf orwa rd-facin gchild restra int sys‐
te ms on the front-passenger seat
Whe nusing thec hild restra int sy stem on the
front-passenger seat, youm usto bse rvet he fol‐
lowing points:
R Setthe front-passenge rseat toits rearmost
position .Ifonas eat withseat heigh tadjust‐
ment, also se tthe seat toits highes tposition.
R Setthe seat backres ttoanalmostvertical
position.
R Retract thes eat cushion lengt hcomple tely.
R The base of thec hild restra int sy stem must
lie full yonthe front-passenge rseat cushion.
R The backres tofaforw ard-facin gchild
re stra int sy stem must, as farasp ossible, lie
fl at agains tthe backres tofthe front-
passenger seat. The child restra int sy stem
mus tnottouc ht he roof or be put under stra in
by theh ead restra ints.
R If necessar y,adjus tthe angle of thes eat
backres tand thep osition of theh ead
re stra int sa cco rding ly.
R Setthe seat cushion angle in suc hawaythat
th ef ront edg eofthe seat cushion is in the
highes tposition and ther ear edg eofthe seat
cushion is in thel owest position.
R Alwaysm akes uret hat thes houlder belt strap
is cor rectl yr outed from thes eat belt outle tof
th ev ehicle tothes houlder belt guide on the
ch ild restra int sy stem. The shoulder belt strap
mus tber outed forw ards and down wards
from thes eat belt outlet. Occupant saf
ety39

#
Movethes teering wheel tothed esired posi‐
tion. #
Pull le ver1up as farasitw illg o.
The steering wheel is loc ked. St
ow agea reas Note
sonl oading guidelines &
DANG ER Risk of poisonin gfrome xhau st
ga ses
Combustion engines emit poisonous exhaust
ga ses, suc hascarbon monoxide. Exhaust
ga ses can enter thev ehicle interior if the
re ar-en ddoor is open when thee ngine is run‐
ning ,especially if thev ehicle is in motion. #
Alwayss witc hoffthee ngine before
opening ther ear-end door. #
Neverd rive wit hthe rear-en ddoor
open. &
WARNING Risk of inju ryfrom unsecu red
object sinthevehicle
When objects ar eunsecured or inadequately
secured, they can slip, tip overorbet hrown
about, striking vehicle occupants.
This also appliest o:
R Luggag eorl oads
R Seats whic hhave been remo veda nd are
being transpor tedint hevehicle in an
ex ceptiona lcase
The reisar isk of injur y,particular lyin the
eve nt of braking maneuver sorabrupt
ch anges in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about. #
Befor etrave ling, secur eobjects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When aseat is remo ved, keep it prefera‐
bly outside thev ehicle. &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phon ebrack etsc annot al
wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. If
yo ua reusin gar oofrack ,p lease no tethem axi‐
mum roof load and them aximum load capacity of
th er oof rack.
Yo uw illfind information abou tthe maximum roof
load in the" Tech nical data" chap tera nd informa‐
tion abou troof rack sint he "Car rier sy stems"
section .
Camera-based driving sy stems and thes ensor
functions of thei nside rearvie wmirro rm aybe
impaire difyou ar etranspo rting aload on the
ro of and it pr otru des mor ethan 16in (40 cm)
ove rthe edg eoftheroof. Therefore, mak esure
th at thel oad does no toverhang bymor ethan
16 in (40 cm).
The handlin gcharacteristics of your vehicle are
dependent on thel oad distribution. Therefore,
please obser vethef ollowing no tesw hen loading:
R when transporting aload, ne vere xceed the
permissible gross mass or theg ross axle
we ight rating fort he vehicle (including occu‐ Seats and
stowage 73

Operating cargo compartment
ventilation If
yo ur vehicle is equipped wit haroofventilator,
yo uc an admit fresh air tothec argo compart‐
ment ,orextract ai rfromitasw ell. #
Switc hont he ignition. #
Toswitc hona ndextract: press switch 1
at thet op.
The roof ventilator remo vesu sed air from the
cargo compa rtment. #
Toswitc hona nd admit fresh air: press
switch 2attheb ottom.
The roof ventilator feeds fresh air int othe
carg ocompa rtment. #
Toswitc hoff:setthe switc htothe center
position. Climat
econt rol 103

Note
sonl oading guidelines &
DANG ER Risk of poisonin gfrome xhau st
ga ses
Combustion engines emit poisonous exhaust
ga ses, suc hascarbon monoxide. Exhaust
ga ses can enter thev ehicle interior if the
re ar-en ddoor is open when thee ngine is run‐
ning ,especially if thev ehicle is in motion. #
Alwayss witc hoffthee ngine before
opening ther ear-end door. #
Neverd rive wit hthe rear-en ddoor
open. &
WARNING Risk of inju ryfrom unsecu red
object sinthevehicle
When objects ar eunsecured or inadequately
secured, they can slip, tip overorbet hrown
about, striking vehicle occupants.
This also appliest o:
R Luggag eorl oads
R Seats whic hhave been remo veda nd are
being transpor tedint hevehicle in an
ex ceptiona lcase
The reisar isk of injur y,particular lyin the
eve nt of braking maneuver sorabrupt
ch anges in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about. #
Befor etrave ling, secur eobjects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When aseat is remo ved, keep it prefera‐
bly outside thev ehicle. &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phon ebrack etsc annot
al wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. If
yo ua reusin gar oofrack ,p lease no tethem axi‐
mum roof load and them aximum load capacity of
th er oof rack.
Yo uw illfind information abou tthe maximum roof
load in the" Tech nical data" chap tera nd informa‐
tion abou troof rack sint he "Car rier sy stems"
section .
Camera-based driving sy stems and thes ensor
functions of thei nside rearvie wmirro rm aybe
impaire difyou ar etranspo rting aload on the
ro of and it pr otru des mor ethan 16in (40 cm)
ove rthe edg eoftheroof. Therefore, mak esure
th at thel oad does no toverhang bymor ethan
16 in (40 cm).
The handlin gcharacteristics of your vehicle are
dependent on thel oad distribution. Therefore,
please obser vethef ollowing no tesw hen loading:
R when transporting aload, ne vere xceed the
permissible gross mass or theg ross axle
we ight rating fort he vehicle (including occu‐
pants). The values ar especified on thev ehi‐
cle identification plat eonthe B-pillar.
R thel oad mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
R if possible, alw ayst ranspor tthe load in the
cargo compa rtment. Tr
ansporting 257

light
weight loads. La yanti-slip mats underneath
th el oad tosecur ethe load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethet ie-down eyet hrough a
re cess in thel oading rail close tothel oad
until locking mechanism engages in the
re cess.
% Whe
nyou pull locking mechanism up and out
of ther ecess, thet ie-down eyeisa bleto
mo vewithin thel oading rail. Mak esuret hat
locking mechanism is alw ayse ngaged in a
re cess. #
Che ckthet ie-down eyef or firm seating. #
Toremo ve: pull lo cking mechanism up and
pull thet ie-down eyet ow ards thel ocking
mechanism and out of thel oading rail
th ro ugh arecess. Car
rier sy stems Information abou
tthe roof rack &
WARNING Risk of inju rydue tothem axi‐
mum roof load being exceeded
When youp laceal oad on ther oof as well as
all outer and inner attachments, thev ehicle's
center of gr avity will rise and thef amiliar driv‐
ing characteristic saswell asthes teering and
braking characteristic swillch ange. When
drivin garound bends, thev ehicle will tilt
mor eheavily and ma yreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering
and braking, will be greatl yimp aired. #
Nevere xceed them aximum roof load
and adjus tyour driving style. 1
Mountin grails
Informatio nabout them aximum roof load can be
fo und in the" Tech nical data" section
(/ page338).
Obser vethef ollowing points fora ssembling roof
ra ck s:
R Tighten ther oof rack 's scr ewstoat orque of
6.0 lb-f t(8N m)–7.4 lb-f t(10 Nm) in thed es‐
ignated groo vedp lates.
R The tightened scr ewsshould no ttouc hthe
ra ils.
R Ensur ethat theg roove dplates ar enotloca‐
te dint he areas around thep lastic caps.
R The groo vedp lates mus thave ther ight cross-
sectio n.
R The insides of them ounting rails mus tbefree
of dirt.
R Re-tigh tent he scr ewsu niformly af tera round
300 mile s(500 km).
Mercedes-Benz recommends that youu se on ly
ro of rack st hat ha vebeen tested and appr oved
fo rM ercedes-Benz. These help topreve ntvehicle
damage.
If yo uw ant toretrofit them ounting rails, ha ve
th em ins talled at aqualified specialis tworks hop.
Otherwise, youc oul dd amag ethe vehicle.
If yo ur vehicle is ins talled wit hmountin grails on
th er oof, youc an install aroof rack on ther oof.
Special fastener s(sliding bloc ks)a re available as
accesso ries fort his purpose.
These fastener sareavailable from an yauthorized
Mercedes-Ben zCenter. 260
Transporting

Using the interior
roof car rier sy stem &
WARNING Risk of inju rydue tounse‐
cured loads
When yous ecur eorl oosen aload, thel oad
ma yfall down and injur evehicle occupants. #
When securing or loosening aload, do
no ts tand unde rthe load. *
NO
TERisk of damag etothe belt stra ps
and slider Excessiv
epoint loading on theb elt stra ps and
slider smaycause theb elt stra ps totear or cause
thes lider stob reak of ffro mt herack
ra il. #
Distribut ethe load evenly. When doing
so, ensur ethat theo verall cen terof
gr av ity of thel oad is alw aysasc loseto
th ec enter as possible and between the
ro of rails and between ther ackr ails. Yo
uc an use thei nterior roof rack system to
secur eloads. It is also suitable fors ecuring long
loads.
% The interior
roof rack system ma ybesubjec‐
te dtoam aximum load of 110l bs (50 kg).
The interior roof rack system consists of thef ol‐
lowing components:
R Roofrails 1 area ttached tother oof of the
ve hicle.
R Rack rails 2 ares crew ed ont othe roof rails
and can be mo ved.
R Rack rail2 is equipped wit hslider pair 4.
Slider pair 4witha ttached belt strap 5can
be mo ved. Load 6isstowe dbyp lacing and
lashing it in belt strap 5.
R The load has tobe secured in thed irection of
tra vela nd in theo pposit edirection tothe direction of tra
velu sing tw ohead lashings
3. Tr
ansporting 261