2019 MERCEDES-BENZ SPRINTER reset

No sugg
estions ar eavailable in theGuest pro‐
fi le.
R Aprofile has been selec ted.
R Youh ave accep tedd atar ecording.
R From theb eginnin gofusage, them ultimedia
sy stem mus tanalyz ethe user habits. When
suf ficient da tais collec tedt hen thes ugges‐
tions ar eavailable.
If th er equirements mentioned ar enotfulfilled, a
pr ev ieww ithad escription of thef unction
appear sintheSUGGESTIONS menu.
Yo uc an con figur ethe dat arecording
(/ page193) or del eteu nsuitable suggestions
(/ page193)in order toimpr oves uggestions.
Calling up suggestions
Re quirements:
R An individual user profile has been created
and is selected (/ page192).
% The gues
tprofile is activ ewhen them ultime‐
dia sy stem is firs ts tarted. #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Select anavigation destination, amusic tra ck,
ar adio statio norac ontact.
% If
ro uteg uidance is already active, youc an
st ar tas uggestio nasanewr out eguidance or
se tani ntermediat edestinatio nfor thee xist‐
in gr oute.
Configuring suggestions
Multimedia sy stem:
4 © 5
f Profiles #
Select Zforap rofile. #
Select Suggestion Settings. #
Toswitc hsuggestions displa yon/off:
switch Allow destination suggestions ,Allow
Music Suggestions andAllow Contact Sug-
gestions on or off.
If an option is switched on, suggestions for
navigation de stinations ,music trac ks,radio
st ations or con tacts ar eshown.
If th eo ption is switched off, no suggestions
ar es hown. #
Todeactivat ethe lear nfunctio nfor one
da y:activate 24hL earnin gDeact..
Fo r24h oursnon ewactions will be trained
and no dat arecorded fort he activ eprofile. Suggestions will continue
tobe shown. The
re maining time is shown next to24h Learn-
ing Deact..
Befor ethe time runs out, amessa geis shown
th at them ultimedia sy stem will continue the
lear nfunction shortl y.
Example: if theo ption is switched on and a
ro utetoan ewdestinatio nhas been calcula‐
te d, this destination would no tbetaken in to
account fort he lear nfunction. #
Torese tthe sug gestion his tory: select
Reset Suggestion History .
% Thi
sp rocess canno tbereve rsed. #
Select Yes.
Re naming suggestions
Onl ynavigation destinations can be renamed. #
Tapont he© symbol in them edia displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight anavigation destination and press
until theOPTIONS menu is shown. #
Select Rename . #
Ente rthe name. #
Toconfir mthe ent ry:select Yes.
Deleting asuggestion #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight asuggestion and press until the
OPTIONS menu is shown. #
Select Delete.
Deleting suggestions in thea pplications
Yo uc an dele tesuggestions in thep reviou sdesti‐
nations ,intheradio statio nlista nd in thec on‐
ta cts. #
Select 0064foras uggestion. #
Select No Longer Suggest. #
Todel etet he sug gestion from thec urrent
lis t:select Not Now.
The suggestion will be shown again at alater
time in thel ist. #
Todel eteas uggestion permanent ly:select
Never. MBUX multimedia sy
stem 19 3

#
Select Yes.
The suggestion will no tbes hown agai nin
futu re.A ll suggestions ar ereset. #
Tocancel thef unction: selectCancel. Favo
rites Overvie
woffavorites
Favo rite so ffer youq uicka ccess tofrequently
used applications. It is possible tocrea te20
fa vo rite sint otal.
Yo uc an selec tfavo rite sf romc ategories or you
add favo rite sd irectl yfromana pplication.
Calling up favo rites
In them edia display #
Tapon© .
The home screen is shown. #
Swipe up until FAVORITESis shown.
Using thes teering wheel #
Press the004B rocker switc honthesteering
wheel down.
Ad ding favo rites
Selecting favo rite sf romc ategories #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Select 0081Create Favorite .
The categories ar edispla yed. #
Select thec ategor y.
The favo rite sa redispla yed. #
Select afavo rite.
The favo rite isstored at then exta vailable
position. #
All position sinthefavo rite sa retaken:
confir mthe messag eshown with OK.
Al ists hows allthef avo rite s. #
Select afavo rite whic hshould be overwritten.
Ad ding afavorit efromana pplication
Examples of adding from an application are: R Saving acontact.
R Storing aradio station.
R Adding amedia source.
R Saving anavigation destination. #
Tosave ac ontac tasag lobalfavo rite:
select acontact (/ page 235).
The de tails ar edispla yed. #
Press on aphone number until theOPTIONS
menu is shown. #
Select Save as Favorite.
The contact is added as afavo rite. #
Tosto rearadio station as aglobal favo r‐
ite: setar adio statio n(/ pag e253). #
Press on ther adio statio nuntil the OPTIONS
menu is shown. #
Select Save as Favorite.
The radio statio nisa dded as afavo rite.
Re naming favo rites #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on afavo rite until theOPTIONS menu is
shown. #
Select Rename . #
Ente rthe name. #
Select OK.
Moving favo rites
Moving favo rite sint hefavo rite sm enu #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on afavo rite until theOPTIONS menu is
shown. #
Select Move. #
Movethef avo rite to then ew position. #
Tapon00FB .
Moving thef avo rite sm enu in thep ersonaliza‐
tion #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until Set New Order is shown. #
Select Set New Order. #
MoveFavorites tothen ew position. #
Tapon00FB . #
Toclose them enu: select Close.
Deleting favo rites #
Tapon©in them edia displa y.
The home screen is shown. 194
MBUX multimedia sy stem

#
When thek eyboar disd isplayed, select v. #
Writet he character wit honefinger on the
to uchsc reen.
The character is entered in input line 1.Sug‐
ge stions ar eshown in 2. #
Toselect asuggestion: select one of the
entri es. #
Ifav ailable, displa yadditional suggestions
with 0047 or0048. #
Resume character input. The letter scan be
written next toeac hother or abo veeach
ot her. #
Toend character input: presstheG but‐
to n.
Settin gthe keyboar dfor character entry
Multimedi asystem:
4 Settings 5
System 5
Controls
5 Keyboards and Handwriting #
Confirm Select keyboards.
Select thek eyboar dlanguag einthe list. Sy
stem settings Display
Configuring displa
ysettings
Multimedia sy stem:
4 © 5
Settings 5
System
5 Design s&Disp.
Styl es #
Select Classic ,Sport orProgressive .
Displa ybrightness #
Select Display Brightness . #
Selec tabrightnes svalue.
Switching thed ispla yoff/on #
Off: select Display Off . #
On: press abutton, 002B,f orexample.
Displ aydesign #
Select Day/Night Design. #
Select Automatic, Day Design orNight
Design. Time and date
Setting the time and dat
eautomatical ly
Multimedia sy stem:
4 © 5
System 5
Time and Date #
Deactivate 0053Manual Time Adjustment.
The time and dat eareseta utomaticall yfor
th es elected time zonea nd summer time
option.
% The cor rect time is requ ired fort he following
functions:
R Routeg uidance wit htime-dependen ttraf‐
fi cg uidance.
R Calculation of expected time of ar riva l.
Setting thet imez one
Requ irements:
R Fors ettin gthe time zon emanuall y:the
Automati cTimeZ one functio nisactivated.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and Date
Setting thet imez one manually #
Select Time Zone: .
The lis tofcountries is displa yed.
% If
th er ea reseveraltim ez ones available in a
countr y,these will be shown af tert he coun‐
tr yiss elected. #
Select acount ryand, if requ ired, atimez one.
The tim ezones etis displa yeda fter Time
Zone:.
Settin gthe time zon eautomatically #
Activate Automatic Time Zone.
Settin gthe time and dat eformat
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and Date 5
Set Format #
Setthe dat eand time form at003B.
Setting thet imea nd da temanually
Re quirements:
R The Manual Time Adjustment function is
switched on.
R Fors ettin gthe dat emanuall y:no GP Sis
ins talled in thev ehicle. MBUX multimedia sy
stem 19 9

R
AUSB device is connected .
Multimedia sy stem:
4 © 5
System 5
System Backup #
Select Import Data orExport Data .
Importing #
Select adatas torage medium.
Ap romp tappear sasking whe ther your eally
wish toove rwrite thec urrent da ta.Ifd ata
originates from an other vehicle, this is recog‐
nized du ring da tareading.
The multimedi asystemisr estarted once the
dat ahas been impor ted.
% Cur
rent vehicle settings can be edited af ter
th ei mp ort.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rthe four-digit PIN. #
Select adatas torage medium.
The dat aisexported. The dat aexpo rtmay
ta ke severalm inutes.
% Af
ters uccessfu lexpo rt,t he dat aissavedin
th e" MyMercedesBac kup" director ywhich
can be found on thes tora ge medium. Ac
tivating/deactivatin gPINprotection Multimedia sy
stem:
4 © 5
Settings 5
System
5 PIN Protection
Setting theP IN #
Select Set PIN. #
Enteraf our-digit PIN. #
Enter thef our-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing theP IN #
Select ChangeSettings. #
Entert he cur rent PIN. #
Select ChangePIN. #
Setan ewPIN.
Ac tivatin gPINprotection ford atae xport #
Select Change Settings. #
Confir mwitht he PIN. #
Select Protect Data Export. #
Activat eord eacti vate thef unction. Un
blocking theP IN #
Consult an authorized Mercedes-Benz Center
and ha vetheP IN pr otection reset. Softwar
eupdate Information on softwar
eupdates
As oftwar eupdate consistsoft hree steps:
R Downloading or copying of thed atar equired
fo ri ns tallation
R Installation of theu pdate
R Activation of theu pdat ebyr estartin gt he sys‐
tem
The multimedia sy stem pr ovides amessag ewhen
an updat eisavailable.
Depending on thes ource, youc an per form vari‐
ous updates:
Softwar eupda te Source of
the
update Up
dat etype
Interne tN avigation map, sys‐
te mu pdates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps Ad
vantages of updating software
Softwar eupdates ensur eyour vehicle's tech nol‐
ogy is al ways up-to-date.
In order tocons tantl yimpr ove theq uality of our
services youw illreceiv efutu reupdates fory our
multimedia sy stem, theM ercedes PR Oconnect
services and your vehicle's communication mod‐
ule. These will con veniently be sent to youviathe
mobil ephone connection in your vehicle and, in
man ycases, ins talled automaticall y.Yo uc an
monitor thes tatus of your updates at an ytimev ia
th eM ercedes PR Oportala nd find information
abou tpotential inn ovations.
Yo ur advantages at aglance:
R conveniently receiv esoftwar eupdates vi athe
mobile phone network
R thel ong-ter mquality and availabilit yof
Mercedes PR Oconnec tisguaranteed
R keep your multimedia sy stem and communi‐
cation module up-to-date MBUX multimedia sy
stem 203

Fu
rther information about softwar eupdates can
be found at http://www.mercedes.pro
Pe rforming asoftwar eupdate
Re quirements:
R Foro nlin eupdates: an Interne tconnection
is es tablished (/ page241).
R Fora utomati conlin eupdates: your vehicle
has apermanentl yins talled communication
module.
Multimedia sy stem:
4 Settings 5
System 5
Software Update
Au tomatically #
Activate Automatic Online Update .
The upda tesw ill be downloaded and ins talled
automaticall y.
The cur rent status of theu pdates is dis‐
pla yed.
Manually #
Deactivate Automatic Online Update. #
Select an updat efromt he lis tand star tt he
update.
Ac tivatin gthe so ftwa reupdate #
Restar tt he sy stem.
The modification sfromt he softwar eupdate
will be active.
Important sy stem upda tes
Impor tant sy stem updates ma ybenecessar yfor
th es ecurity of your multimedia sy stem's data.
Please ins tallth ese updates, or else thes ecurity
of your multimedia sy stem cann otbe ensured.
% If automatic softwar
eupdates ar eactivated,
th es ystemu pdates will be downloaded auto‐
maticall y(/ pag e204).
As soon as an updat eisavailable ford ow nload, a
cor responding messag eappears onthem edia
displa y.
Yo uh ave thef ollowing selection options:
R Download
The updat ewill be downloaded in theb ack‐
ground.
R Details
Information about thep ending sy stem update
is displa yed.
R Later
The updat ecan be downloaded manuall yata
later time (/ page204). Deep sy
stem upda tes
Dee psystemu pdates access vehicle or sy stem
settings and can therefor eonlybec arried out
when thev ehicle is stationar yand thei gnition is
switched off.
If th ed ownload of adeep sy stem updat eiscom‐
ple teda nd theu pdat eisr eady fori ns tallation,
yo uw ill be informed of this af tert he next ignition
cycle, fore xamp le.
% Pa
rk thev ehicle safely in asuitable location
befor estartin gt he ins tallation.
Re quirements fort he ins tallation:
R The ignition is switched off.
R Notesa nd warnings ha vebeen read and
accep ted.
R The parking brak eisapplied.
If all requirements ar emet,t he updat ewill be
ins talled. The multimedia sy stem cann otbe oper‐
ated while theu pdat eisb eing ins talled and vehi‐
cle functions ar erestricted.
If er rors should occur during thei nstallation ,the
multimedia sy stem automaticall yattem ptsto
re stor et he pr evious version. If restoration of the
pr ev ious version is no tpossible, asymbol
appear sonthe media displa y.Please consult a
qu alified specialis tworks hop toresolv ethe prob‐
lem. Re
setfunction (resetting) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Re setting via them ultimedia sy stem
Pe rsonal dat aisdeleted, fore xamp le:
R Statio npresets
R Connected mobile phones
R Individual user profiles
% The gues
tprofile is rese tw hen thes ettings
ar er estore dtot hefactor ysettings. #
Select Yes.
If PIN pr otection is activated, apromp tappears
asking if youa lso wish torestor et his tothef ac‐
to ry settings during areset. #
Select Yes. #
Enter thec urrent PIN.
The PIN is reset.
Or 204
MBUX multimedia sy stem

#
Select No.
The cur rent PIN stay st he same af terr eset‐
ting.
% If
yo uh ave forg otteny our PIN ,anauthorized
Mercedes-Ben zCenter can deactivat ethe
PIN pr otection fory ou.
Ap romp tappear sagain asking whe ther you
re all yw ish toreset. #
Select Yes.
The multimedia sy stem is rese ttot hefactory
settings.
Re setting using abutton #
Press bo th the002Band\ buttons at the
same time until them ultimedia sy stem
re starts (at leas t15seconds).
The multimedia sy stem is restar ted. No data
is dele tedd uring this process. Ve
hicl einformation Displaying
vehicl edata Multimedi
asystem:
4 © 5
Info #
Select Vehicle .
The vehicle dat aisdisplayed. Displaying engine data
Multimedia sy
stem:
4 © 5
Info #
Select Engine.
The engine dat aisdisplayed.
% The
values fore ngine outpu tand engine tor‐
qu em aydeviat efromt he nominal values.
Items that can influence this are, fore xam‐
ple:
R Engin espeed R
Sea le vel
R Fuel grade
R Outside temp erature Calling up
thef uel consum ption indicator Multimedia sy
stem:
4 © 5
Info #
Select Consumption .
Ad ispla ywithc urrent and average consu mp‐
tio nf igures is displa yed. Na
vigation Switching navigation on
Multimedia sy
stem:
4 © 5
Navigation (Navigation) #
Alternatively: press the00CB button.
The map appears. The cur rent vehicle posi‐
tion is shown. The navigation menu is shown.
The navigation menu is hidden if routeg uid‐
anc eisa ctive. Showing/hidin
gthe navigation menu 4
© 5
Naviga tion (Navigation)
If ro uteg uidance is no tactiv ethe map appears.
The navigation menu is shown.
The navigation menu is hidden if routeg uidance
is active. #
Tosho w:tapont hetouchsc reen.
or #
Press theT ouc hControl. #
Tohide: then avigation menu is hidden auto‐
maticall y. MBUX multimedia sy
stem 205

Selecting
them aporientation
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Orientation. #
Select an option.
The 003Bdo tindicates thec urrent setting.
The following option sareavailable:
R 2D Heading Up option:the2Dm ap view
is aligned tothed irection of tr avel.
R 2D Nort hUpoption :the 2D map vie wis
displa yedsot hat nor this alw aysatt he
to p.
R 3Doption :the 3D map vie wisaligned to
th ed irection of tr avel.
or #
Using quick- access: repeatedl ytap or press
on the Ä compass symbol on them ap.
The vie wchanges in thes equence 3D,2D
Heading Up to2D North Up .
If th em ap is mo ved, it can switc hbetwe en
3D and 2D Nort hUp.
Selecting POI symbols fort he map display
Multimedia sy stem:
4 © 5
Navigation 5
Z
POIs include gass tations and ho tels, fore xamp le.
Thes ecan be displa yedass ymbols on them ap.
No tall POIs ar eavailable everywhere.
Pe rsonal POIs ar edestination swhichyou ha ve
sa ve donaU SB device, fore xamp le.
% The displa
yofPOI symbols on them ap can
be activated or deactivated as afavo rite. #
Toswitc hon/of fusing quick- access: if
av ailable, swit chPOI Symbols on or off.
The POI symbols fort he selected categories
ar es hown on them ap.
or #
Toswitc hon/of fint he menu: select
Advanced. #
Select View. #
Select Map Elements. #
Select POI Symbols.
The POI SYM BOLS men uiss hown. #
Swit chDisplay POIs on or off. Selecting categories #
Select POI SYMBOLS inthe All Categories
menu 0048. #
Switch Show All on or off.
When theo ption is switched on, theP OI sym‐
bols fora ll categories ar eshown on them ap.
or #
Select thec ategories and sub-categories (if
av ailable) 0048. #
Activat eord eacti vate thec ategories.
The POI symbols fort he selected categories
ar es hown on them ap.
Selecting personal POI categories #
Select POI SYMBOLS inthe Personal POIs
menu 0048. #
Select acategory 0048. #
Switch Show on Map on or off.
When thed ispla yiss witched on and thev ehi‐
cle approaches apersonal POI in this cate‐
gor y,av isual and audible notification can be
issued. #
Tosetan otification when appro aching:
select acategor yorap ersonal POI V. #
Switch Visual Notification andAcoustic Notifi-
cation on or off.
Switching displa yofcatego ries forq uic k-
access on/off #
Switc hacategor yonoro ffin the POI SYM-
BOLS menu.
Re setting theP OI symbol display #
Select POI SYMBOLS Reset POIs inthem enu.
The settings ar erese ttot hestandar dset‐
tings.
Selecting text information ford ispla yont he
map
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Text Information. #
Select an option in theFOOTER category.
The 003Bdo tindicates thec urrent setting.
The following option sareavailable:
R Current Street option
The stre et youa recur rentl yoniss hown in
th eb otto mbar. MBUX multimedia sy
stem 225

In
thee vent of thef ollowing problems ,please
con tact an au thorized Mercedes-Benz Center:
R The multimedia sy stem does no taccep tthe
activation code
R Youh ave lostthe activation code
Displaying thec ompass
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Compass.
The compass displa yshows thef ollowing
information:
R thec urrent di rection of tr avelwithb earing
(360 °format) and compass direction
R longitude and lati tude coo rdinates in
deg rees, minutes and seconds
R height (rounded)
R number of GPS satellites from whic ha
signal can be received
Setting the map scale automatically
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Orientation. #
Activate Auto Zoom.
The displ aybutton is activated. The map scale
is se tautomatically depending on your driving
spee dand thet ype of road.
% The automaticall
yselec tedm ap scale can be
ch anged manuall y.Afteraf ewseconds, this
is automaticall yreset.
Displaying thes atellit emap
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Elements. #
Switch Satellite Map on or off.
If th ed ispla ybutton is activated, satellite
maps ar edispla yedinm ap scales from 2mi
(2 km).
If th ed ispla ybutton is deactivated, satellite
maps ar enotdispla yedinm ap scales from
2mi(2k m)to20 mi (20 km).
% The satellit
emaps fort hese map scales are
no ta vailable in all countries. Displ
aying weather information and other
map con tents
Re quirements:
R Youh ave auser account wit hMercedes PRO
connect.
R The servic eisavailable.
R The servic ehas been activated.
Multimedi asystem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Elements. #
Scroll up and sho wthe ONLINE MAP CON-
TENT categor y.
The available services ar edispla yed. The
services ar eprovide dbyM ercedes PR Ocon‐
nect. #
Switc honas ervice, e.g. Weather.
Cur rent we ather information is displa yedon
th en avigation map, e.g. temp eratur eorcloud
co ver.The service information is no tshown in
all map scales, e.g. weather symbols.
Fu rther information about available services
and about displaying information in them ap
scales: http://www.mercedes.pro
The services ar enotavailable in everycoun‐
tr y. Pa
rking service Note
sfor th eparkin gservice &
WARNING Risk of accident and injury
du eton otobserving them aximum per‐
mitted access height
If th ev ehicle height exceeds them aximum
permitted access height forp arking garages
and unde rground parking lots, thev ehicle
ro of as well as other vehicle parts could be
damaged.
Ther ecould be arisk of injur ytothevehicle
occupants. #
Befor edriving int oaparking garage or
underground parking lo tobser vethe
locall ysignpos teda ccess height. #
Ifth ev ehicle height, including an yaddi‐
tional equipment, exceed sthe maxi‐
mum permitted access height, do not 228
MBUX multimedia sy stem