2019 MERCEDES-BENZ SLC ROADSTER audio

Have
thesystem checked atthe near est
Merce des-Benz ServiceCenter orcontact the
foll owi ngservi cehotli nes:
R USA :Merce des-Benz Customer Assistance
Ce nter at1-800-FOR-M ERCedes
(1-800-367-6372) or1-866-990-9007
R Can ada: Customer Serviceat
1-888-923-8367
Eme rgen cycal l Importan
tsafe tynote s G
WARNI
NG
It can bedangero ustorema ininthe vehi cle,
even ifyo uhav epres sedtheSOS button in
an emer gency if:
R yousee smoke insideorouts ideofthe
vehi cle, e.g. ifthere isafire after anacci -
dent
R the vehi cleison ada ngero ussectio nof
roa d
R the vehi cleisnot visible orcannot easily
be see nby other roaduse rs,particu larly
whe nda rk or inpoo rvisi bility condi tions
The reisarisk ofan acci dent andinjury .
Lea vethe vehi cleimme diately inthis orsim-
il ar situ atio nsassoon asitis safe todo so.
Move toasafe location along with other
vehi cleoccup ants.Insuch situatio ns,secu re
the vehi cleinaccord ancewith natio nalregu -
la tions, e.g. with awa rning triangle .
A license agreeme ntmus tbe inpla ceinorde r
to activ atethe Merce desmeconnect service.
Make surethat your sys tem isactiv ated and
ope rational .To regi ster, pressthe 00D9 MB
Info callbu tton. Ifany ofthe steps mentio ned
are not carri edout, thesystem may notbe
activ ated.
If yo uhav equ estio nsabout theactiv ation,
contact oneofthe followi ngtele pho nehot-
li nes:
R USA :Merce des-Benz Customer Assistance
Ce nter at1-800-FOR-M ERCedes
(1-800-367-6372) or1-866-990-9007
R Can ada: Customer Serviceat
1-888-923-8367 Gen
eral note s
An emer gency callis dia led automati callyifan
ai rba gor Emerge ncyTensi oning Device istrig-
gere d.
i You
cannot endanautomati callytrigg ered
emer gency callyo urs elf.
An emer gency callcan also be initi ated man-
ua lly.
As soon asthe emer gency callhas beeniniti -
ated ,the indicator lamp inthe SOS button
fla shes .The multifunction displa yshow sthe
Conn ectingCall Conn
ectingCall message.
The audio outp utismuted .
Once theconnectio nhas beenmad e,the
Call Connected Call
Connectedmess ageappea rsinthe mul-
tifu nction displa y.
All imp ortant informationon the emer gency is
transmi tted,forexam ple:
R Cu rrent location ofthe vehi cle(asdete r-
mined bythe GPS system)
R Vehi cleidentifica tionnumb er
R Informa tiononthe seve rityofthe acci dent
Shortl yafter theemer gency callhas beeniniti -
ated ,a voice connectio nis au tomati cally
esta blished betweentheCustomer Assistance
Ce nter andthevehi cleoccup ants.
R Ifthe vehi cleoccup antsareresp onsiv e,the
Merce des-Benz Customer Assistance Center
attemp tsto get more inform ationon the
emer gency .
R Ifthere isno resp onse fromthevehi cle
occup ants,anamb ulance isimme diately
sent tothe vehi cle.
If no voice connectio ncan beesta blished to
the Merce des-Benz Customer Assistance Cen-
ter, thesystem hasbeenuna bletoiniti ate an
emer gency call.
Thi scan occur ,for exam ple,if the releva nt
mobi lepho nenetwor kis not availab le. The
indi cator lamp inthe SOS button flashes con-
tinuo usly.
The Call Failed Call
Failedmess ageappea rsinthe
mul tifunction displa yand mustbe confirm ed.
In this case ,sum mon assista nce byother
mea ns. Fe
atures
231Stowageand features Z

Making
anemerge ncycall X
To
initiate anemerge ncycallmanually:
press cover 0043brie flytoopen.
X Press SOSbutton 0044brie fly.
The indica torlamp inSOS button 0044flas hes
until theemerge ncycallisconclude d.
X Wai tfor avoice connection tothe
Mercede s-BenzCustomer Assistance Cen-
ter.
X After theemerge ncycall,close cover 0043.
i If
the mobil ephone network isunava ilable ,
Mercede sme connect isnot ableto make
an emerge ncycall.If you leavethe vehicl e
immed iatelyafter pressi ngthe SOS button,
you donot know ifMercede sme connect
has successfu llymade theemerge ncycall.
In this case, alwayssummon assistance by
other means.
Breakdown assistance callbutton X
Press Roadsid eAssistance button0043.
This initia tesacall tothe Mercede s-Benz
Cu stomer Assistance Center.
The indica torlamp inRoa dsid eAssistance
button 0043flas hes whilethe call isactive.
The multi function displayshow sthe Con‐ Con‐necting
Call necting
Callmessa ge.The audio outpu t
is muted.
If aconnection canbemade ,the Call Con‐ Call
Con‐
nected nected
messageapp ears inthe multi function
disp lay.
If amobil ephone network andGPS receptio n
are available ,the system transfers datatothe
Mercede s-BenzCustomer Assistance Center,
for exampl e:
R Cu rrent location ofthe vehicl e
R Vehicl eide ntificatio nnumber
i The
displayofthe multi mediasystem indi-
cates thatacall isactive. During thecall,
you can change tothe naviga tionmenu by
pressi ngthe NAVI button onCOMAND, for
exampl e.
i Voice
outputis not available .
A voice connection isestabl ishedbetwe enthe
Mercede s-BenzCustomer Assistance Center
and thevehicl eoccupa nts.
From theremote malfunction diagnosis, the
Mercede s-BenzCustomer Assistance Center
can ascerta inthe nature ofthe probl em
(Y pag e233) .
The Mercede s-BenzCustomer Assistance Cen-
ter either sends aqua lified Mercede s-Benz
technician ormakes arrangements foryou r
vehicl eto be transported tothe neares t
Mercede s-BenzService Center.
You may becharge dfor service ssuch as
repa irwork and/or towing.
You canobtai nfurther informati onfrom your
Mercede sme connect manual.
i The system hasnotbeen ableto initia tea
Roa dsid eAssistance call,if:
R the indica torlamp forRoa dsid eAssis-
tance callbutton 0043isflas hing continu-
ousl y.
R no voice connection tothe Mercede s-
Benz Customer Assistance Centerhas
been establ ished.
R
This canoccur ifthe relev antmobil ephone
network isnot available ,for exampl e.
The Call Failed Call
Failed messageapp ears inthe
multi function display. 232
Fe
aturesStow ageand features

X
To endacal l:pre ssthe 0076 button onthe
mu ltifunc tionstee ring wheel.
or X Pre ssthe corr espond ingmultimed iasystem
bu tton forend ingapho necall.
MB Info cal lbutto n X
Pre ssMB Info callbu tton 0043.
Thi sini tia tes acal lto the Mer cedes-Be nz
Cu stom erAssi stance Center.
The indicator lamp inMB Info callbu tton 0043
fla she swh ile the conne ctionis be ing mad e.
The multifunc tiondispl aysho wsthe Con‐ Con
‐
nec tingCal l nec
tingCal lmes sage. The audio sy stem
is mu ted .
If aconne ctioncan bemade,the CallCon ‐ Cal
lCon ‐
nec ted nec
ted message appe ars inthe multifunc tion
di spl ay.
If amob ile pho nenetw orkand GPSrece ption
are availab le,the system transfersdata to the
Mer cedes-B enzCustom erAssi stance Center,
for exa mpl e:
R Cu rre ntlocati onofthe vehicle
R Veh icleidenti ficationnum ber
i The
multimed iasystem displ ayind icates
tha ta cal lis acti ve.Duri ngthe call,yo ucan
cha nge tothe navi gatio nmenu bypre ssing
the NAVI button onCOMAND, forexa mpl e.
Voi ceoutpu tis not availab le.
A voi ce conne ctionis esta blished betwe enthe
Mer cedes-B enzCustom erAssi stance Center
and thevehicleoccu pants.
Yo urece iveinfo rma tionab ou top era ting your
veh icle, ab ou tthe nearestMer cedes-Be nzSer-
vice Center andabou tothe rpro ducts and
ser vice sfrom Mercedes-Be nz. USA
only:youcan find further informa tionon
the Mer cedesme conne ctsystem under"Own-
ers Online"at http:// www.mb usa.co m.
i Thesy stem hasnot been ableto initia te an
MB Info call,if:
R the indicator lamp inMB Info callbu t-
ton 0043isfla shi ng conti nuously.
R no voice conne ctionto the Mer cedes-
Benz Custom erAssi stance Center was
esta blished .
Thi scan occu rif the releva ntmob ile pho ne
netw orkisnot availab le,for exa mpl e.
The CallFai led Cal
lFai led message appe ars inthe
mu ltifunc tiondispl ay.
X To endacal l:pre ssthe 0076 button onthe
mu ltifunc tionstee ring wheel.
or X Pre ssthe corr espond ingmultimed iasystem
bu tton forend ingapho necall.
Cal lprio rity Whe
nser vice callsare active,e.g.Ro adside
Assi stance orMB Info calls,an eme rgency call
can stillbe initia ted .In thi scas e,an eme r-
genc ycal lwi lltake priorityand override all
othe racti vecalls.
The indicator lamp ofthe respective button
fla she sunti lthe callis end ed.
An eme rgency callcan onlybe termi natedby
the Mer cedes-B enzCustom erAssi stance Cen-
ter.
All othe rcal lscan beend edbypre ssing:
R the 0076 button onthe multifunc tionstee r-
ing wheel
R the corr espond ingbutton onthe audio sy s-
tem oron COMAND forend ingatel ephone
cal l
i Whe
nacal lis ini tia ted ,the audio sy stem
is mu ted .The mob ile pho neisno longer
conne ctedtoCO MAND. However,ifyo u
wa ntto useyo ur mob ile pho ne,dosoonl y
wh en the vehicleis sta tionary andinasa fe
lo cati on.
Vehi cle Hea lthChe ck Wi
th the VehicleHea lthCheck, theCustom er
Assi stance Center canprovideimp rove dsu p-
po rtfor problems with your veh icle. Duri ngan
exi sting call,veh icleda ta istrans ferredtothe Fe
atures
233Sto wag ean dfe ature s Z