2019 MERCEDES-BENZ SLC radio

ProblemPossible causes/consequences andPPSolutions
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary(Ypage 259).
or
XJump-start the vehicle (Ypage 260).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using KEYLESS-GO. The SmartKey is inthe vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 69) and replace it if neces-sary (Ypage 69).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist work-shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
The side windows can-not be opened or closedusing the convenienceopening/closing fea-ture.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 69) and replace it if neces-sary (Ypage 69).
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Doors71
Opening and closing
Z

In vehicles with automatic transmission,engage positions P and R only when thevehicle is stationary.
Where possible, avoid spinning the drivewheels when pulling away on slippery roads.You could otherwise damage the drive train.
Key positions
SmartKey
ZTo remove the SmartKey
GPower supply for some consumers, suchas the windshield wipers
HIgnition (power supply for all consumers)and drive position
ITo start the engine
iThe SmartKey can be turned in the ignitionlock even if it is not the correct SmartKeyfor the vehicle. The ignition is not switchedon. The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped witha SmartKey featuring an integrated KEYLESS-GO start function and a detachable Start/Stopbutton.
The Start/Stop button must be inserted in theignition lock and the SmartKey must be in thevehicle.
When you insert the Start/Stop button intothe ignition lock, the system needs approx-imately two seconds recognition time. You canthen use the Start/Stop button.
Pressing the Start/Stop button several timesin succession corresponds to the different key
positions in the ignition lock. This is only thecase if you are not depressing the brake pedal.
If you depress the brake pedal and press theStart/Stop button, the engine starts immedi-ately.
A check which periodically establishes a radioconnection between the vehicle and theSmartKey determines whether a valid Smart-Key is in the vehicle. This occurs, for example,when starting the engine.
To start the vehicle without actively using theSmartKey:
Rthe Start/Stop button must be inserted inthe ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with theSmartKey or KEYLESS-GO (Ypage 66).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metalfoil.
Rinside metallic objects, e.g. a metal case.
This can impair the functionality of the KEY-LESS-GO key.
If you lock the vehicle with the SmartKey'sremote control or with KEYLESS-GO, after ashort time:
Ryou will not be able to switch on the ignitionwith the Start/Stop button.
Ryou will not be able to start the engine withthe Start/Stop button until the vehicle isunlocked again.
The engine can be switched off while the vehi-cle is in motion by pressing and holding theStart/Stop button for three seconds. Thisfunction operates independently of the ECOstart/stop automatic engine switch-off func-tion.
118Driving
Driving and parking

Problems with Parking Assist PARKTRONIC
ProblemPossible causes/consequences andPPSolutions
Only the red segmentsin the Parking AssistPARKTRONIC warningdisplays are lit. You alsohear a warning tone forapproximately two sec-onds.
Parking AssistPARKTRONIC is deacti-vated after approx-imately 20 seconds andthe indicator lamp inthe Parking AssistPARKTRONIC buttonlights up.
Parking Assist PARKTRONIC has malfunctioned and has been deac-tivated.
XIf problems persist, have Parking Assist PARKTRONIC checked ata qualified specialist workshop.
Only the red segmentsin the Parking AssistPARKTRONIC warningdisplays are lit. ParkingAssist PARKTRONIC isdeactivated afterapproximately five sec-onds.
The Parking Assist PARKTRONIC sensors are dirty or there is inter-ference.
XClean the Parking Assist PARKTRONIC sensors (Ypage 250).
XSwitch the ignition back on.
The problem may be caused by an external source of radio or ultra-sound waves.
XCheck to see if Parking Assist PARKTRONIC works at a differentlocation.
Parking Guidance
Important safety notes
Parking Guidance is an electronic parking aidwith ultrasound. Ultrasound is used to meas-ure the road on both sides of the vehicle. Asuitable parking space is indicated by theparking symbol. You receive steering instruc-tions when parking. You can also still useParking Assist PARKTRONIC (Ypage 153).
Parking Guidance is only an aid. It is not areplacement for your attention to your immedi-ate surroundings. You are always responsiblefor safe maneuvering, parking and exiting aparking space. Make sure that there are nopersons, animals or objects in the maneuver-ing area when you are maneuvering or parking.
GWARNING
If objects are located above the detection
range, Parking Guidance may provide steer-
ing instructions too soon. You may cause a
collision as a result. There is a risk of an
accident.
If objects are located above the detection
range, stop and switch off Parking Assist.
!If they cannot be avoided, drive overobstacles such as curbs slowly and at anobtuse angle. Otherwise, you may damagethe wheels or tires.
When Parking Assist PARKTRONIC is switchedoff, Parking Guidance is also unavailable.
Parking Guidance may also display spaces notsuitable for parking, e.g.:
Rwhere parking or stopping is prohibited
Rin front of driveways or entrances and exits
Ron unsuitable surfaces
156Driving systems
Driving and parking

Audio menu
Selecting a radio station
CActive station list
DStation frequency with memory position
The multifunction display shows stationDwith station frequency or station name. Thepreset position is only displayed along withstationDif this has been stored.
XSwitch on the multimedia system and selectradio (see the Digital Operator's Manual).
XPress theYorebutton on the steer-ing wheel to select theAudioAudiomenu.
XTo select a preset list or station list:press and briefly hold thecordbut-ton until the preset list or station list in thedesired frequency range is shown.
XTo select a station:briefly presscord.
SIRIUS XM®satellite radio acts like a normalradio.
For more information on radio operation, see"Satellite radio" in the Digital Operator's Man-ual.
Operating an audio player or media
You can play audio files from various audioplayers or data media, depending on theequipment installed in the vehicle.
XSwitch on the multimedia system and selectCD or MP3 mode (see the Digital Operator'sManual).
XPress theYorebutton on the steer-ing wheel to select theAudioAudiomenu.
XTo select the next/previous track:brieflypress thecordbutton.
XTo select a track from the track list(rapid scrolling):press and hold thecordbutton until desired trackCappears.
If you press and hold thecordbut-ton, the rapid scrolling speed is increased.Not all audio players or media support thisfunction.If track information is saved on the audioplayer or media, the multifunction displaywill show the number and title of the track.
Video DVD operation
XSwitch on the multimedia system and selectvideo DVD (see the Digital Operator's Man-ual).
XPress theYorebutton on the steer-ing wheel to select theAudioAudiomenu.
XTo select the next or previous scene:briefly press thecordbutton.
XTo select a scene from the scene list(rapid scrolling):press and hold thecordbutton until desired sceneCappears.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the
vehicle when driving, you may be distracted
from the traffic situation. You could also
lose control of the vehicle. There is a risk of
an accident.
Only operate this equipment when the traffic
situation permits. If you are not sure that
this is possible, park the vehicle paying
Menus and submenus173
On-b oard computer and displays
Z

Display messagesPossible causes/consequences andPPSolutions
The yellow$warning lamp lights up and the redI(USAonly) or$(Canada only) indicator lamp flashes.
It is not possible to apply the electric parking brake manually.
XShift the transmission to position].
XVisit a qualified specialist workshop.
'(USA only)
M(Canada only)
Check Brake FluidCheck Brake FluidLevelLevel
There is not enough brake fluid in the brake fluid reservoir.
In addition, the'(USA only) orM(Canada only) warninglamp lights up in the instrument cluster and a warning tone sounds.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions. Do not continue drivingunder any circumstances.
XSecure the vehicle against rolling away (Ypage 134).
XConsult a qualified specialist workshop.
XDo not add brake fluid. This does not correct the malfunction.
&
Check Brake PadCheck Brake PadWearWear
The brake pads/linings have reached their wear limit.
XVisit a qualified specialist workshop.
PRE-SAFE Inopera‐PRE-SAFE Inopera‐tive See Opera‐tive See Opera‐tor's Manualtor's Manual
Important functions of PRE-SAFE®have failed. All other occupantsafety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.
Active BrakeActive BrakeAssist FunctionsAssist FunctionsCurrently LimitedCurrently LimitedSee Operator's Man‐See Operator's Man‐ualual
Active Brake Assist is temporarily inoperative.
Possible causes are:
Rthe radar sensor system is temporarily inoperative, e.g. due toelectromagnetic radiation emitted by nearby TV or radio stationsor other sources of electromagnetic radiation
Rthe system is outside the operating temperature range
Rthe on-board voltage is too low
When the causes stated above no longer apply, the display messagedisappears.
Active Brake Assist is operational again.
If the display message does not disappear:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 134).
XRestart the engine.
188Displaymessages
On-b oard computer and displays

Display messagesPossible causes/consequences andPPSolutions
Lane KeepingLane KeepingAssist CurrentlyAssist CurrentlyUnavailable SeeUnavailable SeeOperator's ManualOperator's Manual
Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes are:
Rthe windshield in the camera's field of vision is dirty
Rvisibility is impaired due to heavy rain, snow or fog
Rthere have been no lane markings for an extended period
Rthe lane markings are worn away, dark or covered up, e.g. by dirtor snow
When the causes stated above no longer apply, the display messagedisappears.
Lane Keeping Assist is operational again.
If the display message does not disappear:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 134).
XClean the windshield.
Lane KeepingLane KeepingAssist InoperativeAssist InoperativeLane Keeping Assist is faulty.
XVisit a qualified specialist workshop.
Blind Spot AssistBlind Spot AssistCurrently Unavaila‐Currently Unavaila‐ble See Operator'sble See Operator'sManualManual
Blind Spot Assist is temporarily inoperative.
Possible causes are:
Rfunction is impaired due to heavy rain or snow
Rthe radar sensor system is outside the operating temperaturerange
Rthe radar sensor system is temporarily inoperative, e.g. due toelectromagnetic radiation emitted by nearby TV or radio stationsor other sources of electromagnetic radiation
The yellowcindicator lamps also light up in the exterior mirrors.
When the causes stated above no longer apply, the display messagedisappears.
Blind Spot Assist is operational again.
If the display message does not disappear:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 134).
XClean the sensors (Ypage 250).
XRestart the engine.
Blind Spot AssistBlind Spot AssistInoperativeInoperativeBlind Spot Assist is malfunctioning.
The yellowcindicator lamps also light up in the exterior mirrors.
XVisit a qualified specialist workshop.
198Displaymessages
On-b oard computer and displays

Display messagesPossible causes/consequences andPPSolutions
Active DistanceActive DistanceAssist CurrentlyAssist CurrentlyUnavailable SeeUnavailable SeeOperator's ManualOperator's Manual
Active Distance Assist DISTRONIC is temporarily inoperative.
Possible causes are:
Rthe radar sensor system is temporarily inoperative, e.g. due toelectromagnetic radiation emitted by nearby TV or radio stationsor other sources of electromagnetic radiation
Rthe system is outside the operating temperature range
Rthe on-board voltage is too low
A warning tone also sounds.
When the causes stated above no longer apply, the display messagedisappears.
Active Distance Assist DISTRONIC is operational again.
If the display message does not disappear:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 134).
XRestart the engine.
Active DistanceActive DistanceAssist InoperativeAssist InoperativeActive Distance Assist DISTRONIC is faulty.
A warning tone also sounds.
XVisit a qualified specialist workshop.
Act. DistanceAct. DistanceAssist SuspendedAssist SuspendedYou have depressed the accelerator pedal. Active Distance AssistDISTRONIC is no longer controlling the speed of the vehicle.
XRemove your foot from the accelerator pedal.
Distance Assist--Distance Assist--- mph- mphA condition for activating Active Distance Assist DISTRONIC has notbeen met.
XCheck the activation conditions for Active Distance AssistDISTRONIC (Ypage 144).
Cruise Control OffCruise Control OffCruise control has been deactivated.
If a warning tone also sounds, cruise control has deactivated auto-matically (Ypage 142).
Cruise Control - -Cruise Control - -- mph- mphCruise control cannot be activated, since not all of the activationconditions have been met.
XCheck the activation conditions for cruise control (Ypage 142).
Cruise ControlCruise ControlInoperativeInoperativeCruise control is malfunctioning.
A warning tone also sounds.
XVisit a qualified specialist workshop.
200Display messages
On-board computer and displays

Display messagesPossible causes/consequences andPPSolutions
Tire Pressure SoonTire Pressure SoonThe tire pressure in one or more tires has dropped significantly. Thewheel position is shown in the multifunction display.
A warning tone also sounds.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase
Rthey may wear excessively and/or unevenly, which may greatlyimpair tire traction.
Rthe driving characteristics, as well as steering and braking, maybe greatly impaired
There is a risk of an accident.
XStop the vehicle without making any sudden steering or brakingmaneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 134).
XCheck the tires and, if necessary, follow the instructions for a flattire (Ypage 252).
XCheck the tire pressure (Ypage 274).
XIf necessary, correct the tire pressure.
Warning Tire Mal‐Warning Tire Mal‐functionfunctionThe tire pressure in one or more tires has dropped suddenly. Thewheel position is shown in the multifunction display.
GWARNING
Driving with a flat tire poses a risk of the following hazards:
Ra flat tire affects the ability to steer or brake the vehicle
Ryou could lose control of the vehicle.
Rcontinued driving with a flat tire will cause excessive heat build-up and possibly a fire
There is a risk of an accident.
XStop the vehicle without making any sudden steering or brakingmaneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 134).
XCheck the tires and, if necessary, follow the instructions for a flattire (Ypage 252).
Tire Press. Moni‐Tire Press. Moni‐tor Currentlytor CurrentlyUnavailableUnavailable
Because there is interference from a strong source of radio waves,no signals from the tire pressure sensors are detected. The tirepressure monitor is temporarily malfunctioning.
XDrive on.The tire pressure monitor restarts automatically as soon as theproblem has been resolved.
TirePress. Sen‐TirePress. Sen‐sor(s) Missingsor(s) MissingThere is no signal from the tire pressure sensor of one or severalwheels. The pressure of the affected tire does not appear in themultifunction display.
XHave the faulty tire pressure sensor replaced at a qualified spe-cialist workshop.
202Displaymessages
On-b oard computer and displays