2019 MERCEDES-BENZ SLC audio

Stowage areas
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a
risk of injury, particularly in the event of sud-
den braking or a sudden change in direction.
RAlways stow objects so that they cannot
be thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects
in the trunk.
Glove compartment
XTo open:pull handleCand open glove boxflapD.
XTo close:fold glove box flapDup until itengages.
The glove box flap contains brackets for coins,pens, and credit and service cards.
The glove box can be locked and unlockedusing the mechanical key.
XTo lock:insert the mechanical key into thelock and turn it to positionH.
XTo unlock:insert the mechanical key intothe lock and turn it to positionG.
Stowage compartment/telephone
compartment under the armrest
XTo open:push buttonCup and raise arm-restD.
The stowage compartment can be locked andunlocked centrally using the SmartKey(Ypage 66).
iDepending on the vehicle equipment, aUSB port and a Media Interface is installedin the stowage compartment. A Media Inter-face is a universal interface for mobile audio
equipment, e.g. for an iPod®or MP3 Player .
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Stowage and features
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Making an emergency call
XTo initiate an emergency call manually:press coverCbriefly to open.
XPress SOS buttonDbriefly.The indicator lamp in SOS buttonDflashesuntil the emergency call is concluded.
XWait for a voice connection to theMercedes-Benz Customer Assistance Cen-ter.
XAfter the emergency call, close coverC.
iIf the mobile phone network is unavailable,Mercedes me connect is not able to makean emergency call. If you leave the vehicleimmediately after pressing the SOS button,you do not know if Mercedes me connecthas successfully made the emergency call.In this case, always summon assistance byother means.
Breakdown assistance call button
XPress Roadside Assistance buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in Roadside AssistancebuttonCflashes while the call is active.The multifunction display shows theCon‐Con‐
necting Callnecting Callmessage. The audio outputis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe display of the multimedia system indi-cates that a call is active. During the call,you can change to the navigation menu bypressing the NAVI button on COMAND, forexample.
iVoice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
From the remote malfunction diagnosis, theMercedes-Benz Customer Assistance Centercan ascertain the nature of the problem(Ypage 233).
The Mercedes-Benz Customer Assistance Cen-ter either sends a qualified Mercedes-Benztechnician or makes arrangements for yourvehicle to be transported to the nearestMercedes-Benz Service Center.
You may be charged for services such asrepair work and/or towing.
You can obtain further information from yourMercedes me connect manual.
iThe system has not been able to initiate aRoadside Assistance call, if:
Rthe indicator lamp for Roadside Assis-tance call buttonCis flashing continu-ously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
R
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
232Features
Stowage and features

XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
MB Info call button
XPress MB Info call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in MB Info call buttonCflashes while the connection is being made.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio systemis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe multimedia system display indicatesthat a call is active. During the call, you canchange to the navigation menu by pressingthe NAVI button on COMAND, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products andservices from Mercedes-Benz.
USA only: you can find further information onthe Mercedes me connect system under "Own-ers Online" at http://www.mbusa.com.
iThe system hasnot been able to initiate anMB Info call, if:
Rthe indicator lamp in MB Info call but-tonCis flashing continuously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center wasestablished.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Call priority
When service calls are active, e.g. RoadsideAssistance or MB Info calls, an emergency callcan still be initiated. In this case, an emer-gency call will take priority and override allother active calls.
The indicator lamp of the respective buttonflashes until the call is ended.
An emergency call can only be terminated bythe Mercedes-Benz Customer Assistance Cen-ter.
All other calls can be ended by pressing:
Rthevbutton on the multifunction steer-ing wheel
Rthe corresponding button on the audio sys-tem or on COMAND for ending a telephonecall
iWhen a call is initiated, the audio systemis muted. The mobile phone is no longerconnected to COMAND. However, if youwant to use your mobile phone, do so onlywhen the vehicle is stationary and in a safelocation.
Vehicle Health Check
With the Vehicle Health Check, the CustomerAssistance Center can provide improved sup-port for problems with your vehicle. During anexisting call, vehicle data is transferred to the
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Sto wage an d features
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