XTo avoid/use route options:select
Avoid OptionsAvoid Options.
XSelect a route option.
Notes for route options:
RUse Toll RoadsUse Toll Roads
The route calculation includes roads whichrequire you to pay a usage fee (toll).
RNumber of Occupants in the Vehicle:Number of Occupants in the Vehicle:(only available in the USA)
Prerequisite: your vehicle meets the accessconditions for carpool lanes.
Carpool lanes will be included if the carpoollanes option is activated.
Entering an address
Multimedia system:
XSelectNaviNavi {NavigationNavigation.The map shows the vehicle's current posi-tion.
XSlide6the controller.
XSelectDestinationDestination {Address EntryAddress Entry.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rstate/province, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelectCityCity.The city in which the vehicle is currentlylocated (current vehicle position) is at thetop. Below this, you will see locations forwhich route guidance has already been car-ried out.
XEnter the city.The Csymbol: the location is contained onthe digital map multiple times.
XTo switch to the list:slide5the control-ler.
XSelect the location.If available, the ZIP code is shown. If thereare different ZIP codes available for thelocation, the corresponding digits are dis-played with anXX.
XEnter the street and house number.The address is in the menu.
Further options for destination entry:
Rsearch for a keyword
The keyword search finds destinations usingfragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, nameor telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destinationyourself with up to four intermediate desti-nations.
Rselect destinations from Mercedes-BenzApps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been enteredand is in the menu.
XSelectStartStartorContinueContinue.The route is calculated with the selectedroute type and the selected route options.
If route guidance has already been activa-ted, a prompt will appear asking whetheryou wish to end the current route guidance.
XSelectCancel Active Route GuidanceCancel Active Route GuidanceorSet as Intermediate DestinationSet as Intermediate Destination.Cancel Active Route GuidanceCancel Active Route Guidancecancelsthe current route guidance and starts routecalculation to the new destination.
Set as Intermediate DestinationSet as Intermediate Destinationaddsthe new destination in addition to the exist-ing destination and opens the intermediatedestinations list.
Connecting a mobile phone
(COMAND)
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone.The mobile phone must support Hands-FreeProfile 1.0 or above.
Multimedia system:
XSelectVehicleVehicle {System Set‐System Set‐tingstings {Activate BluetoothActivate Bluetooth.
XActivate Bluetooth® s.
246Operating system
Multimedia system
This can occur, for example, if the relevantmobile phone network is not available. Theindicator lamp in the SOS button flashes con-tinuously.
TheCall FailedCall Failedmessage appears in themultifunction display and must be confirmed.
In this case, summon assistance by othermeans.
Making an emergency call
XTo initiate an emergency call manually:press cover Cbriefly to open.
XPress SOS button Dbriefly.The indicator lamp in SOS button Dflashesuntil the emergency call is concluded.
XWait for a voice connection to theMercedes-Benz Customer Assistance Cen-ter.
XAfter the emergency call, close cover C.
iIf the mobile phone network is unavailable,Mercedes me connect is not able to makean emergency call. If you leave the vehicleimmediately after pressing the SOS button,you do not know if Mercedes me connecthas successfully made the emergency call.In this case, always summon assistance byother means.
Breakdown assistance call button
XPress Roadside Assistance button C.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in Roadside Assistancebutton Cflashes while the call is active.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio outputis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates that a callis active. During the call, you can change tothe navigation menu by pressing the NAVIbutton on COMAND, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
From the remote malfunction diagnosis, theMercedes-Benz Customer Assistance Centercan ascertain the nature of the problem(Ypage 259).
The Mercedes-Benz Customer Assistance Cen-ter either sends a qualified Mercedes-Benztechnician or makes arrangements for yourvehicle to be transported to the nearestMercedes-Benz Service Center.
You may be charged for services such asrepair work and/or towing.
Features257
Stowage and features
Z
You can obtain further information from yourMercedes me connect manual.
iThe system has not been able to initiate aRoadside Assistance call, if:
Rthe indicator lamp for Roadside Assis-tance call button Cis flashing continu-ously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
R
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press the vbutton on themultifunction steering wheel.
or
XPress the corresponding button for ending aphone call on COMAND.
MB Info call button
XPress MB Info call button C.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in MB Info call button Cflashes while the connection is being made.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio systemis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates that a callis active. During the call, you can change tothe navigation menu by pressing the NAVIbutton on COMAND, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products andservices from Mercedes-Benz.
USA only: you can find further information onthe Mercedes me connect system under "Own-ers Online" at http://www.mbusa.com.
iThe system has not been able to initiate anMB Info call, if:
Rthe indicator lamp in MB Info call but-ton Cis flashing continuously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center wasestablished.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press the vbutton on themultifunction steering wheel.
or
XPress the corresponding button for ending aphone call on COMAND.
Call priority
When service calls are active, e.g. RoadsideAssistance or MB Info calls, an emergency callcan still be initiated. In this case, an emer-gency call will take priority and override allother active calls.
The indicator lamp of the respective buttonflashes until the call is ended.
An emergency call can only be terminated bythe Mercedes-Benz Customer Assistance Cen-ter.
258Features
Stowage and features