Page 25 of 518

fa
ction, plea se discu ssthepr oblem again with
an aut hor ized Mercedes- BenzCenteror,if nec‐
essar y,cont actusatone ofthefo llo wing
addr esses :
In theUS A:
Mer cede s-Benz USA,LLC
Cus tomer Assis tance Center
One Mercede s-BenzDrive
Sand ySpr ings,GA 30328
In Can ada:
Mercede s-BenzCanad a,Inc.
Cu stomer Relation sDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Re
por ting safetydef ects
US Aonl y:
The follo wing text ispu blished asrequ ired of
manuf acturersunder Title 49, Code ofU.S. Fed‐
er al Re gulations, Part57 5pur sua nttothe "N
atio nalTraf fic and MotorVe hicle SafetyAc tof
19 66".
If yo ubelie vethat your vehicle hasadef ect
whic hcould cause acr ash orcould cause injury
or deat h,yousho uld imm ediat elyinf orm the
Na tional HighwayTraf fic Saf etyAd minis tration
(NHT SA)in addition tonotify ing Mer cedes-Be nz
US A,LLC.
If NHT SArecei vessimila rcom plaints, itma y
open aninve stigation ,and ifit finds that asaf ety
def ect exists inagr ou pof vehicles, itma yor der
a re cal land remedy campaign. However,NHT SA
canno tbeco meinvo lved inindividual problems
be tween you, your dealer ,or Mer cedes-Ben z
US A,LLC.
To cont actNHT SA,yo uma ycall theVe hicle
Saf etyHo tlin e to ll-f reeat 1-8 88-327-4 236
(TT Y:1-800-42 4-9153) (insi detheUS A); goto
http: //www .safercar .go v;or write to :Ad minis‐
tr at or ,NHT SA,400 SeventhSt reet,SW .,Wa sh‐
ingt on,DC20590, USA.
Fu rther information onvehicle safetycan be
fo und at:ht tp :/ /www .saf er car .gov Limit
edWa rranty
000E NO
TEDama getotheve hicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
eto theve hicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Ben zim plied warrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. 0007
Followtheins truction sin these oper at‐
ing instruction son proper operation of
yo ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forre scue card
The QRcode issecur edinthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur Gen
eral no tes 23
Page 26 of 518

ve
hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttp: //
www .mercedes-benz .de/qr-code. Data
storage Electr
oniccontr olunit s Ele
ctro nic contr oluni tsareins talled inyour vehi‐
cle. Some ofthese areneces saryfo rth esaf e
oper ation ofyour vehicle, whilesome assistyo u
when drivin g(dr iver assis tance systems). In
addition, your vehicle prov ides comfort and
ent ertainm ent func tions,whic har ealso made
possible byelectr oniccontrol units.
Elect ronic contr oluni tscont ain da ta memor ies
whi chcan temp orarily orper manent lystor e
te ch nica linf orma tionab ou tth eve hicle's operat‐
ing stat e, com ponent loads, maintenance
re qu iremen tsand tech nica leve nts orma lfunc‐
tio ns. In
gener al,th is inf ormatio ndocum entsth est at e
of acom ponent part,amodul e,asy stem orthe
sur round ingssuc has:
R operatin gst atus ofsystem com ponen ts(e.g.
fi ll le ve ls, batt eryst atus ,tir epr essur e)
R status messagescon cerningth eve hicle or
its individua lcom ponent s(e.g. number of
wheel revo lution s/speed, longitudin alacc el‐
er ation ,lat eral acc eler ation ,displa yof fas‐
te ned seatbe lts)
R malfunctio nsorfaults inim por tant system
com ponen ts(e.g. lights, brak es)
R information oneve nts lead ing tovehicle
damag e
R system react ionsin spec ialdrivin gsit uatio ns
(e. g.airbag deployment,int erve ntio nof sta‐
bilit ycon trol systems)
R ambient conditions (e.g.temp eratur e,rain
sen sor)
In addition toprov iding theactual control unit
func tion,th is dat aassis tsthemanuf acturerin
de tecting andrectify ingmal functi onsand opti‐
mizi ngvehicle functions. Themajority ofthis dat
ais temp orar yand isonl ypr ocessed inthe
ve hicle itself. Onlya small portion ofthedat ais
st or ed intheeve ntor ma lfunctio nmem ory.
When your vehicle isser viced, tech nica lda ta
fr om theve hicle canberead out byser vice net‐
wo rkem ployees (e.g. workshops, manufactur‐
er s) or third par ties (e.g. breakdo wnservice s).
Ser vice sinc lude repair services, maintenanc e
pr ocesses ,wa rrant yclaim sand qualit yassur ‐
anc emeas ures, forex am ple. Theread out isper‐
fo rm ed via theleg ally prescr ibed portfo rth e
diagnos ticsconnection intheve hicle. The
re spectiv eser vice networklocations orthird
par ties collec t,pr oces sand usethedat a.The y
documen tte ch nica lst atus esoftheve hicle,
assis tin findi ng ma lfunctio nsand improv ing
qu alit yand aretrans mittedto themanuf acturer,
if neces sary.Fu rther mor e,themanuf actureris
subject toproduct liability .Fo rth is, themanu‐
fa ctur errequ ires tech nica lda ta from vehicles.
Fa ult mem ories intheve hicle canberese tby a
ser vice outle tas par tof repair ormaint enanc e
wo rk. 24
Generalno tes
Page 27 of 518

Dep
endingontheselect edequipment, youcan
im por tdat aint oth eve hicle's comfortand info‐
ta inm ent func tionsyo urself .
This includes ,fo rex am ple:
R mult imed iadata suchas music ,fi lms orpho‐
to sfo rpla yba ckinan integratedmultimedia
sy stem
R addr essbook datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
grat ednavig ation system
R entered navig ation destinat ions
R dataabout theuse ofInt erne tser vices
This datacan besave dlocally intheve hicle orit
is locat edon ade vice whichyo uha ve connect ed
to theve hicle (e.g.smar tphone, USBflash drive
or MP3 player). Ifth is dat ais stor ed intheve hi‐
cle, youcan deleteitat anytim e.This datais
sen tto third par ties onlyat your requ est,par tic‐
ular lywhen youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed.
Yo ucan stor eor chang econ venie nce settings /
ind ividu aliza tionin theve hicle atanytime. Depending
ontheeq uipment, this inc ludes, for
ex am ple:
R setting sfo rth eseat andsteer ing wheel posi‐
tion s
R suspension andclimat econ trol settings
R customizations suchas interior ligh ting
If yo ur vehicle isaccor dinglyeq uipped ,yo ucan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan contro lth is by
means ofthecon trol element sint egr ated inthe
ve hicle. Imagesand audiofrom thesmar tphon e
can beoutput viathemultimedia system. Cer‐
ta in inf ormatio nis simult aneousl ytransf erredto
yo ur smar tphon e.
De pen dingon thetype ofintegr ation, this can
inc lude:
R gener alvehicle data
R position data
This allowsyouto use selected apps onyour
smar tphon e,suc has navig atio nor musi cpla y‐
bac k.Ther eis no further interaction between the
smar tphone andtheve hicle; inpar ticular ,ve hi‐
cle datais no tdir ectl yaccessible. Whichtype of fur
ther dat apr ocessin goccur sis de term ined by
th epr ov ider ofthespecif icapp used. Whichse t‐
ting syo ucan make,ifan y,depends onthespe‐
cif icapp andtheoper ating system ofyour
smar tphon e. Onlin
eser vices Wi
reless netw orkconnection
If yo ur vehicle hasawir eless networkconn ec‐
tion, itenables datato be exc hang edbetween
yo ur vehicle andadditional systems. Thewire‐
less networkcon nect ionisenabled viatheve hi‐
cle's transmission andrecep tion unitor via con‐
nect edmob ile end device s(e.g .sma rtphones).
Onlin efunc tionscan beused viathewir eless
ne tworkcon nect ion.This includes onlineserv‐
ices andapplications/ appsprov ided bytheman‐
uf actur eror other prov ider s.
Manu factu rer's services
Re garding onlin eser vice sof themanuf acturer,
th eindividual functionsar edescr ibedbythe
manuf acturerinasui table place (e.g.Operator's
Manual, websit eof themanuf acturer)along with
th ere leva nt data protect ion information .Pe r‐ Gener
alno tes 25
Page 28 of 518

sonal
datama ybe used forth epr ov ision of
onlin eser vice s.Dat ais exch ang edvia asec ure
con nection,e.g .th emanuf acturer'sdesignat ed
IT systems. Personal datais collect ed,pro‐
cessed andused viathepr ov ision ofser vice s
exc lusiv elyon thebasis ofleg alper missions or
wit hpr ior con sent .
The services andfunc tions(some times subject
to afe e) can usually beactiv ated ordeactiv ated.
In some cases, this also applies totheent ire
ve hicle's dataconn ection. Thisexcludes, inpar‐
tic ular ,leg allypr escr ibed functionsand service s.
Th ird pa rty ser vice s
If it is possibl eto use onlineser vices from other
pr ov ider s,these services aresubject tothedat a
pr otect ion and term sof use ofthere sponsible
pr ov ider .The manuf acturer has noinfluenc eon
th econ tent exc hang ed.
Please inquire,ther efor e, about thetype, scope
and purpose ofthecollect ionand useofper‐
sonal dataas par tof third par tyser vice sfrom
th eir respectiv epr ov ider . COMAN
D/mbrace If
th eve hicle iseq uipped withCO MAND or
mbr ace, additional dataabout theve hicle's oper‐
ation, theuse oftheve hicle incer tain situat ions,
and thelocation oftheve hicle maybe com piled
th ro ugh COMAND orthembr ace system.
Fo radd itional information pleasereferto the
ch ap terMul timedi asy stem and/or thembr ace
Te rm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐
st andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to
ve hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly30 seconds orless. The
EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened
R Howfar(if at all)th edr iver wa sdepr essing
th eaccelera torand/or brak epeda land
R Howfast theve hicle wastrav eling
This datacan help prov ide abe tter under stand‐
ing ofthecir cums tances inwh ich acci dents and
inju ries occur .NO TE: EDRdat ais recor ded by
yo ur vehicle onlyif anon- trivial crash situation
occur s;no dat ais recor ded bytheED Runder
nor mal driving conditions andnoper sonal data
(e.g. name, gende r,ag eand acciden tloc atio n)is
re cor ded .Ho wever,ot her parties, suchas law
enf orcement ,could combine EDRdatawit hth e
typ eof personall yidentifying dataro utin ely
acq uired dur ing acrash inve stigation .
Ac cess totheve hicle and/or theED Ris needed
to read dat ath at isrecor ded bytheED R,and
special equipment isrequ ired. Inaddition tothe
ve hicle manuf acturer,ot her parties that have the 26
Gener alno tes
Page 29 of 518

special
equipment, suchas law enf orcement ,
can read theinf ormation byacc essi ngtheve hi‐
cle ortheED R.
ED Rdat ama ybe used incivil andcriminal mat‐
te rs as ato ol inaccident recons tructi on,acci ‐
dent claims and vehicle safety. Since theCr ash
Dat aRe trie va l(CDR) tool that isused toextract
da ta from theED Ris comm erciall yav ailable,
Mer cedes-Ben zUS A,LLC("MBUS A")expressl y
disclaims anyand allliability arising from the
ex tracti onofthis inf ormatio nby unaut horized
Mer cedes-Ben zper son nel.
MB USAwill notshar eED Rdat awit hot her swit h‐
out thecon sent oftheve hicle owner or,if th e
ve hicle isleased, without thecon sent oftheles‐
see. Excep tion sto this repr esent ation include
re sponses tosubpoenas bylaw enf orcem ent;by
fe der al,stat eor loc algo vernment ;in connection
wit hor arising outoflitig ation invo lvin g MBUS A
or its subsidia ries and affiliat es; or,as requ ired
by law.
Wa rning: theED Ris acom ponen tof the
Re stra int System Module. Tamp ering with,alt er‐
ing, modifying orremo ving theED Rcom ponen tma
yre sult inamalfunction oftheRe stra int Sys‐
te m Modu leand other systems.
St atelaws orregulations rega rding EDRs that
con flict withfe der alregulation arepr e-em pted.
This means that intheev ent ofsuc hcon flict ,th e
fe der alregulation governs. As ofDecember
20 16 ,17 stat es have enact edlaws relatin gto
EDRs . Co
pyright Fr
ee and open sourcesof tware In
fo rm atio non free and open sourcesof tware
lice nses foryo ur vehicle's softwarecan befound
on thedat ast or ag emedium inyour vehicle
document walletand ontheInt erne tto ge ther
wit hupdat es:
htt p:// www .mercedes- benz.com /opens ource Re
gis tere dtrademar ks R
Bluetoo th®
is are gis tere dtra demar kof Blue‐
to othSIG Inc.
R DTS™ isare gis tere dtrademar kof DT S,Inc. R
Dolb y®
and MLP ™are regis tere dtra demar ks
of DOLB YLabor ator ies.
R Bab ySmar t™,ESP®
and PRE-S AFE®
arere g‐
is te re dtra demar ksofDaimler AG.
R HomeL ink®
is are gis tere dtra demar kof
Johnson Controls.
R iPod ®
and iTune s®
arere gis tere dtra demar ks
of Apple Inc.
R Burmes ter®
is are gis tere dtra demar kof
Bur mes terAu diosy steme GmbH.
R Micr osoft®
and Windo wsMedia ®
arere gis‐
te re dtra demar ksofMicr osoftCor poration.
R SIRIUS ®
is are gis tere dtra demar kof Sir ius
XM Radio Inc.
R HD Radio™ isare gis tere dtrademar kof iBiq‐
uity Digit alCor poration.
R Graceno te®
is are gis tere dtra demar kof
Gr aceno te,Inc .
R ZAGA TSurve y®
and relat ed brands arere gis‐
te re dtra demar ksofZag atSur vey, LL C. Gener
alno tes 27
Page 30 of 518

Re
stra int system Pr
otection bythere stra int system The
restra int system includes thefo llo wing com‐
pone nts:
R Seat beltsystem
R Airbags
R Child restra int system
R Child seatsecur ingsystem
The restra int system can reduce therisk ofvehi‐
cle occupants comingintocont actwithpar tsof
th eve hicle's interior intheeve ntofan acci dent.
The restra int system can also reduce thefo rc es
to whic hve hicle occupants aresubject edinthe
eve ntofan acci dent.
Only asea tbe ltwh ich is wo rncor rectly can pro‐
vid eth eint ended leve lof protect ion. Depen ding
on thede tected acci dent situation, Emerg ency
Te nsi oni ng Device sand /or airba gssupp lement a
cor rectly wornseat belt. Emer gency Tensi oni ng
De vice sand /or airba gsare notde ploy ed in
eve ryacc iden t. Fo
rth ere stra int system toprov ide itsfull protec‐
tion ,eac hoccupant mustobser vethefo llo wing:
R Fasten theseat beltcorrectl y.
R Beinan almos tup right position withth eir
bac kag ains tth eseat backres t.
R Sitwithth eir feet resting onthefloor ,if pos‐
sible.
R Alw ayssecur eper sons under 5ft (1.50 m)
ta llin an addition alrestra int system suitable
fo rMer cedes-Benz vehicles.
Ho wever,no system available toda ycan com‐
ple tely eliminat einjur iesand fata lities inevery
acciden tsituation .In par ticular ,th eseat belt
and airbag gener ally do notpr otect agains t
objec tspene trating theve hicle from theoutside.
The risk ofan injur yre sulting from airbag
deplo yment alsocanno tbe ruled out entirel y. Re
duce dre stra int system protection 000A
WARNIN GRisk ofinju ryor deat hfrom
modif ications tothere stra int system
The restra int system can nolong erfunc tion
cor rectly afte ralt erations have been made.
The restra int system mayth en notpr otect
th eve hicle occupants asintended byfailing
in an acc ident ortrigg ering une xpec tedly ,fo r
ex am ple 0007
Neveralt er thepar tsof there stra int
sy stem. 0007
Neverta mp erwit hth ewir ing orany
electr oniccomponen tpar tsor their
sof tware. If
it is neces saryto modify theve hicle toacc om‐
modat eaper son withdisabil ities, con tact an
au thor ized Mercedes-B enzCent erforde tails.
US Aonl y:forde tails, con tact ourCu stomer
Assis tance Center on 1-800-F OR-MER Cedes
(1‑80 0‑367‑63 72). 28
Occupant safety
Page 31 of 518

Re
stra int system functiona lity When
theignition isswitc hedon,aself-t estis
per form ed, during whic hth e0075 restra int sys‐
te m wa rning lam plight sup. Itgoes outnolater
th an afe w sec ond saf te rth eve hicle isstar ted.
The com ponen tsof there stra int system areth en
func tional. Malfu
nctioning restra int system A
malfun ction has occurredin there stra int sys‐
te m if:
R the0075 restra int system warning lam pdoes
no tlight upwhen theignition isswitc hedon
R the0075 restra int system warning lam p
light sup con tinuousl yor repeat edly during a
jour ney 000A
WARNIN GRisk ofinju ryor fata linj ury
due toamalf unctionin there stra int sys‐
te m
If th ere stra int system ismalfunct ioning,
re stra int system com ponen tsma ybe trig‐ ge
redunint entionall yor might notbe trig‐
ge redat all intheev ent ofan acciden t.This
ma yaf fect theEmer gency Tensi oni ng Device
or airba g,forex am ple. 0007
Have there stra int system checkedand
re pair edimmediat elyat aqu alif ied spe‐
cialis two rkshop. Fu
nction ofthere stra int system inan acci‐
dent Ho
wthere stra int system worksis de term ined by
th ese verity of theim pact detected and thetype
of acciden tantic ipated:
R Front alim pact
R Rear impact
R Sideim pact
R Rollover
The activ ation thre sholds forth ecom ponen tsof
th ere stra int system arede term ined based on
th eev aluatio nof thesensor values measur edat
va rious points intheve hicle. Thisprocess ispre-
em ptive in nat ure. The trigg ering/ deplo yment ofth
ecom ponen tsof there stra int system mus t
ta ke place ingood timeatthest ar tof thecolli‐
sion.
Fa ctor swhi chcan only besee nand measured
af te ra colli sion hasoccur reddo notpla ya deci‐
siv ero le in thedeplo yment ofan airbag. Nordo
th ey prov ide anindic ation ofairbag deployment .
The vehicle maybe def ormed signif icantl ywit h‐
out anairbag beingdeployed. This isthecase if
onl ypar tswhic har ere lativ elyeasil ydef ormed
ar eaf fect ed and thera te ofvehicle deceler ation
is no thigh. Conversely ,an airbag maybe
deplo yedev en though theve hicle suffers onl y
minor deformation. Ifve ry rigid vehicle parts
suc has longitudinal membersar ehit, forex am‐
ple, this ma yre sult insuf ficie ntly highleve ls of
ve hicle deceler ation. Occupant
safety 29
Page 32 of 518

The
comp onent sof there stra int system can
be act ivat ed ordep loye dinde pendently of
eac hot her : Com
pone nt Detected dep loy‐
men tsit uation
Em erge ncy Tensi on‐
ing Device s Fr
ont alim pact, rear
im pact ,side impact ,
ro llo ver Dr
iver' sai rba g,front
pa sse nger front air‐
ba g Fr
ont alim pact Knee
airbag Front alim pact Side
airbag Sideimpact
Wi ndo wcur tain air‐
bag Side
impact ,ro llo ver,
fr ont alim pact The
front passeng erfront airbagcan onlybe
depl oyed inan acciden tif th ePA SSENGER AIR
BA GOF Find icat orlam pis off.Ifth efront
passeng erseat isoccupied, makesur e,bo th
bef oreand during thejour ney,that thest atus of th
efront passeng erfront airbag iscor rect
(0013 page 40) . 000A
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. 0007
Donotto uc hth eair bag parts. 0007
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed.
If th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing . R
Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see http:// www .dtsc. ca.go v/Hazar dousW aste/
Pe rchlor ate/inde x.cfm. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. 30
Occupant safety