Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 79
Rear doors ............................................. 80
Side windows ......................................... 82
Seats, steering wheel and mirrors ....85
Useful information ................................. 85
Seats ..................................................... 85
Steering wheel ....................................... 93
Mirrors ................................................... 93
Memory function ................................... 94
Lights and windshield wipers ............96
Useful information ................................. 96
Exterior lighting ..................................... 96
Interior lighting ...................................... 99
Replacing bulbs: interior lighting and
ambient lamps ..................................... 100
Replacing bulbs ................................... 102
Windshield wipers ................................ 106
Climate control ................................. 110
Useful information ............................... 110
Overview of climate control systems ... 110
Operating the climate control system .. 113
Adjusting the air vents ......................... 120
Driving and parking ..........................122
Useful information ............................... 122
Breaking-in notes ................................. 122
Driving ................................................. 122
Automatic transmission ....................... 128
Refueling ............................................. 134
Parking ................................................ 135
Driving tips .......................................... 137
Driving systems ................................... 144
Towing a trailer .................................... 165
On-board computer and displays ....171
Useful information ............................... 171
Important safety notes ........................ 171
Display and operation .......................... 171
On-board computer (vehicles without
steering wheel buttons) ....................... 173
On-board computer (vehicles with
steering wheel buttons) ....................... 178
Display messages (vehicles without
steering wheel buttons) ....................... 191
Display messages (vehicles with
steering wheel buttons) ....................... 205
2Contents
Seat cover ..................................... 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 267
Wheels ........................................... 268
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Options .......................................... 246
Seating ............................................ 88
Cargo compartment lamp
Changing bulbs .............................. 101
Cargo compartment lighting
Switching on centrally ................... 100
Switching on locally ....................... 100
Cargo tie-down rings
Permissible tensile load ................. 314
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 190
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 190
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ...... 101
Halogen headlamps ....................... 102
Mirror lamp in the headliner .......... 101
Signal and ambient light in the tail-
gate ............................................... 102
Trunk lamp in the side trim panel .. 101
Changing bulbs
Additional turn signals ................... 104
Ambient lamp in tailgate ................ 101
Backup lamps ................................ 105
Brake lamps ................................... 105 Cargo compartment lamp .............. 101
Daytime running lamps .................. 104
High-beam headlamps ................... 104
Installing/removing a rear lamp
cluster ........................................... 105
Installing/removing
the co
ver in
the wheel arch ............................... 103
Installing/removing the tail lamp ... 105
Interior light ................................... 100
Interior lighting .............................. 100
Low-beam headlamps .................... 103
Overview of lamp types (front
bulbs) ............................................. 103
Overview of lamp types (rear
bulbs) ............................................. 104
Parking lamps ................................ 104
Rear fog lamp ................................ 105
Rear interior light in the headline r..1 01
Standing lamps (front) ................... 104
Standing lamps (rear) .................... 105
Tail lamps ...................................... 105
Trunk lamp in the headliner ........... 100
Turn signals (front) ......................... 104
Turn signals (rear) .......................... 105
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 242
Cleaning
Trailer tow hitch ............................. 269
Cleaning
see Care
Index7
Turn signals .....................................98
Limited Warranty ................................ 27
Load distribution ...............................245
Load protection net ........................... 249
Loading guidelines ............................ 244
Loading rails
Maximum tensile strength ............. 315
Loads
Securing ........................................ 246
Transporting .................................. 244
Locking
see Central locking
Locking (doors)
Emergency locking ........................... 71
Locking centrally
see Central locking
Low-beam headlamps
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Driving abroad ............................... 139
Replacing bulbs .............................1 03
Switching on/off .............................. 97
Lumbar support ................................... 87
Lumbar support
see Lumbar support
M
M+S tires ............................................ 281
Maintenance ...................................... 259
Maintenance points under the
hood .................................................... 254
Maximum speed
Speed limitation .............................1 38
Mechanical key
Function/notes ................................ 70
Inserting .......................................... 71
Locking vehicle ................................ 71
Removing ......................................... 71
Media Interface
Connections ..................................... 42
Memory card (audio) ......................... 184
Memory function
Seats, steering wheel, exterior
mirrors ............................................. 94 Mercedes-Benz Commercial Van
Center
see Qualified specialist workshop
Mercedes-Benz Service24h .............. 274
Message memory
On-board computer (vehicle with
steering wheel buttons) ................. 205
On-board computer (vehicle with-
out steering wheel buttons) ........... 191
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 94
Important safety notes .................... 93
Rear-view mirror .............................. 94
see Vanity mirror
Mobile phone
Type approval/frequency .............. 305
Mobile phone
see Telephone
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 0
Motor oil additives
see Additives
Mounting wheels
Lowering the vehicle ...................... 301
Mounting a new wheel ................... 300
Preparing the vehicle .....................2 99
Raising the vehicle ......................... 299
Removing a wheel .......................... 300
Removing and mounting the spare
wheel ............................................. 303
Securing the vehicle against roll-
ing away ........................................ 299
MP3
Operation ....................................... 184
N
NavigationMenu (on-board computer) ............ 182
Notes on breaking-in a new vehi-
cle ....................................................... 122
Index15
Visual check of the vehicle exte-
rior .................................................123
Program selector button .................. 131
Protection against theft
see ATA (Anti-Theft Alarm system)
Protection of the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 124
Hill start assist ............................... 125
Q
QR codeRescue card ..................................... 34
Qualified specialist workshop ........... 31
R
Radiator cover..................................... 33
Radio
Selecting a station ......................... 183
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 106
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 190
Setting the sensitivity (vehicle
without steering wheel buttons) .... 177
Reading lamp ....................................... 99
Rear bench seat
EASY-ENTRY/EXIT feature ...............8 8
General notes .................................. 87
Installation options .......................... 88
Removing/installing (standard
rear bench seat) .............................. .89
Seat anchorage ................................ 87
Seat rails .......................................... 87
Seating variants ............................... 88
Rear compartment
Activating/deactivating climate
control ........................................... 113
Seating variants ............................... 88 Setting the air vents ...................... 120
Setting the temperature ................ 115
Switching the interior lighting on/
off .................................................. 100
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Important safety notes .................... 80
Indicator lamp ................................ 231
Opening at an angle of 180° or
270° ................................................ 81
Opening dimensions ...................... 313
Opening/closing from inside ........... 81
Opening/closing from the out-
side .................................................. 80
Rear doors ............................................ 80
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out ste
ering wheel buttons) ........... 199
Replacing bulbs ............................. 105
Switching on/off .............................. 97
Rear view camera
Cleaning instructions ..................... 269
Coupling up a trailer function ........ 164
Function/notes ............................. 160
General notes ................................ 160
Important safety notes .................. 161
Messages in the display ................. 162
Reverse parking ............................. 163
Switching on/off ........................... 161
Rear window defroster
Problem (malfunction) ................... 118
Switching on/off ........................... 118
Rear window wiper
Replacing the wiper blade .............. 108
Switching on/off ........................... 106
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 94
Recuperation display ........................ 175
18Index
Cockpit
FunctionPage
:Steering wheel paddle shift-
ers132
;• Cup holder241
• Ashtray242
=Combination switch98
?PARKTRONIC warning indi-
cators153
AHorn
B• Instrument cluster (vehicle
without steering wheel but-
tons)
37
• Instrument cluster (vehicle
with steering wheel buttons)39
CDIRECT SELECT lever128
DCenter console control panel42
ERear-view mirror93
F• Overhead control panel43
• Interior lamp99
GGlove box240
HCup holder241
FunctionPage
I• 12 V socket243
• Cigarette lighter242
JIgnition lock123
KAdjusts the steering wheel93
LDiagnostics connection31
Opens the hood253
MApplies the parking brake136
NDoor control panel43
OReleases the parking brake136
PLight switch96
Q• Coin/card holder
• Driving system control
panel
ÇDeactivates/activates
Lane Keeping Assist150
c Deactivates/activates
PARKTRONIC153
RCruise control lever144
36Cockpit
At a glance
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Rear-view mirror
XAnti-glare mode:push anti-glare lever :
forwards or back.
Exterior mirrors
Adjusting manually
XBefore starting off, manually adjust the exte-
rior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Adjusting electrically
XBefore pulling away, turn the key to position
1 or2 in the ignition lock.
XPress the Zbutton for the left exterior
mirror or the \button for the right exterior
mirror.
The indicator lamp for the button switches on
and the selected exterior mirror can be adjus-
ted. The indicator lamp goes out again after some
time.
XIf the indicator lamp for the Zor\
button lights up, press button 7up or
down, to the right or left.
Adjust the exterior mirrors in such a way that
you have a good overview of traffic condi-
tions.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Disengaged exterior mirrors
If an exterior mirror has been pushed out of
position, proceed as follows:
XMove the exterior mirror into the correct posi-
tion manually.
The mirror housing engages again and the
exterior mirrors can be adjusted again as
usual.
Exterior mirror heating
i
Vehicles without rear window defroster:
when the temperature is below 15 °C the
mirror heating switches on automatically
after engine start and remains on.
iVehicles with rear window defroster: at
temperatures below 15°C, the mirror heating
switches on automatically after engine start
for 10 min. In addition, mirror heating can be switched on together with the rear window
defroster.
XTo switch the mirror heating on manually:
turn the key to position 2in the ignition lock.
XPress the ¤button on the control panel.
If the indicator lamp in the ¤button lights
up, both the mirror heating and the rear win-
dow defroster are switched on.
The rear window defroster switches off auto-
matically after a few minutes.
Memory function
General notes
With the memory function, you can store up to
three different seat settings, e.g. for three dif-
94Memory function
Seats, steering wheel and mirrors
Control panel for the air-conditioning system
:Sets the temperature (Ypage 115)
z Defrosts the windshield (
Ypage 117)
;/Switches the rear-compartment air conditioning on/off (Ypage 113)
=_Sets the air distribution (Ypage 116)
¯ Defrosts the windshield (
Ypage 117)
?hActivates/deactivates air-recirculation mode (Ypage 118)
AKSets the airflow (Ypage 116)
z Defrosts the windshield (
Ypage 117)
B¿Switches the cooling with air dehumidification function on/off (Ypage 114)
C¤Switches the rear window defroster and mirror heating on/off (Ypage 118)
Optimum use of the air-conditioning
system
Below, you can find a number of notes and rec-
ommendations to help you use the air-condi-
tioning system optimally.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ switch comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †).Only
ch ange the temperature in small increments.
ROnly use the settings for defrosting the wind-
shield briefly, until the windshield is clear
again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h
switch comes on when the function is
switched on.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. Further information on the automatic
engine switch-off can be found under "ECO
start/stop function" (
Ypage 125).
Overview of climate control systems111
Climate control
Control panel for dual-zone automatic climate control
:Sets temperature to the left and at rear (only for vehicles with rear air conditioning)
(Ypage 115)
;ÃActivates automatic mode – controls the climate control automatically (Ypage 115)
=¬Defrosts the windshield (Ypage 117)
?KIncreases the airflow (Ypage 116)
AÄSets the air distribution (Ypage 116)
BDisplay
ChSwitches air-recirculation mode on or off (Ypage 118)
D/Switches operation to rear air conditioning (2nd menu level) (Ypage 113)
ESets temperature to the right and at rear (only for vehicles with rear air conditioning)
(Ypage 115)
F0Switches synchronization on or off (Ypage 117)
G¿Switches the cooling with air dehumidification function on or off (Ypage 114)
HIReduces the airflow (Ypage 116)
I¤Switches the rear window defroster and mirror heating on or off (Ypage 118)
JÌSwitches the residual heat utilization on or off (Ypage 119)
Optimum use of dual-zone automatic
climate control
Below, you can find a number of notes and rec-
ommendations to help you use dual-zone auto-
matic climate control optimally.
RActivate automatic mode. All basic functions
are controlled automatically. The indicator
lamp in the Ãswitch comes on when the
function is switched on.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ button comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †) for both
sides. Only change the temperature in small
increments.
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again. The
indicator lamp in the ¬button comes on
when the function is switched on.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h button comes on when the function is
switched on.
112Overview of climate control systems
Climate control